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Ashley Boger 18654 Bainbury st Canyon Country, Ca 91351 (661) 313-9112 CELL [email protected] Objective To work in an office environment where I can utilize my acquired skills and experience and have the opportunity to grow and excel within the company. Experience Friedman Dentistry Dr. Mark Friedman D.D.S Dr. Matt Friedman D.D.S Encino, CA August 2011-Present Assistant treatment coordinator and chair side assistant Front office duties: Greeting and seating patients Setting appointments Confirming for upcoming appointments Filling open hygiene appointments Presenting treatment plans Taking payments and recording daily transaction activity and completing days end deposit Back office duties: Preparing for the day’s procedures Sterilization and infection control Setting up and turning over treatment rooms Patient education and communication Taking digital radiographs as well as intra oral photos Alginate impressions for whitening trays, study models, occlusal guards and retainers Time management in accordance with Dr. and Hygiene schedule This office is brand new and equipped with the most advanced technology such as digital radiographs, audio visual for patient’s education and entertainment, microscope dentistry including the ability to record exams and procedures. Working strictly with Mac computers we are able to edit and view video as well as audio recordings. The idea of this practice is to demonstrate exceptional customer service with a concierge type atmosphere. Santa Clarita Orthodontics Dr. Anthony Cha D.D.S M.S Canyon Country, Ca 91387 Oct 2004- March 2011 DA chair side assistant/ Treatment Coordinator Obtain patient information and health history Read patient charts Call insurance companies to obtain benefit information Present treatment plans and fee schedules Drawing up long and short term payment contracts Patient education Performing adjustments Placement of brackets, wires, orthodontic bands and appliances Use of dental hand pieces to remove excess cements for preparing broken brackets and removal of braces Impression for fixed and removable appliances Sterilization and infection control Canyon Country Family Dentistry Dr. Anna Liberman D.D.S Canyon Country, Ca 91387 Aug 2004- Sept 2004 DA externship Seat patients Pull patient charts Set up and break down of rooms Coronal polish Assist in restorations and cleanings Sterilization and infection control Education Clarita Career College for dental assisting 2003-2004 Canyon High school 2002-2003 Skills Excellent communication skills with the ability to make a patient feel comfortable and welcome in a dental office where many may have fear and anxiety. I possess exceptional customer service skills. Familiar with Microsoft Word and Can type 35-40 wpm. Trained in receptionist skills such as making appointments, taking payments, and calling insurance companies for dental benefits. Use of Orthodontic program Orthoease. I have also utilized general practice program Mac Practice. Experience as office treatment coordinator with duties including providing patients with treatment plans and fee scheduling also drawing up contracts with short and long term payment plans. I Learn quickly and work very well with others. Enjoy working in an environment as a team and know when to take initiative in any given situation. Experienced in working in a high pace office with many patients. As a result of the positions held in the office the skills I have obtained would also qualify me as an administrative assistant or receptionist very capable of working in a busy, and fast paced working environment. References available upon request