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Social Psychology Concepts Fundamental attribution error – the tendency to attribute the behavior of others to internal causes Actor – observer bias – in making attributions, the tendency to attribute the behaviors of others to internal causes while attributing one’s own behaviors to external causes (situations and circumstances) Self – serving bias - the tendency to attribute success to internal (personal) factors and failures to external (situational) factors Just world phenomenon - the need to believe that good people are rewarded and bad people are punished Stereotype – oversimplified images of the traits of individuals who belong to a particular social group Resolution of cognitive dissonance – an attempt to deal with an uncomfortable clash between self-images, thoughts, beliefs, attitudes, or perceptions and one’s behavior