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PRODUCT DATA SHEETS SQL Server Management Mission-Critical Applications— Always Available Put your mission-critical infrastructure in the hands of our expert engineers. ViaWest’s network of enterpriseclass data centers and highly available hosted SQL Server solutions keep your database up-to-date, backed by automated monitoring, system updates and recovery tools. We’ll help you maximize uptime and reliability, so you can focus on growing your business. In 2014, 1 in 3 organizations lost 1 or more critical applications, VMs, or data files for hours, and 1 in 4 lost them for days.1 ViaWest Highly Available SQL Server 2014 Management Solutions • Can reduce or eliminate capital expenses by replacing aging and under-performing hardware and infrastructure. • Shift maintenance burden like patching and software updates from the over-taxed IT staff. • Put security and regulatory compliance in the hands of ViaWest experts who are focused on constantly evolving standards. To learn more about additional ViaWest solutions, contact us at 1-877-448-9378 or [email protected] PRODUCT DATA SHEETS Choose Your Service Level Essential services include: Premier managed infrastructure adds: • Initial database installation • Initial database backup jobs • Ongoing patches and updates based on manufacturer recommendations • Query tuning • Database password setup with autostart on reboot • Quarterly backup restoration • Quarterly reviews of database backup jobs • Quarterly metrics reporting • Metrics reporting services • Quarterly database environment audits • Monitoring with 24x7x365 notification and ticket generation • Consultation for major annual database upgrades • Configuration of up to five unique database alerts • Advanced monitoring • Regular trial recoveries from backup • Database troubleshooting SQL Server Management services from ViaWest provides 100% infrastructure and network uptime, enterprise-wide availability, and compliance with regulatory and standards requirements. ViaWest: Ahead of the Rest • 16 years of deep technical experience • End-to-end security support: architecture, physical, logical, audit ready, disaster recovery • 30 owned and operated North American data centers across nine regions • IT consulting—CIO, CISO, business intelligence • Nine regionally distributed and redundant cloud nodes • 100% SLA and satisfaction guarantee • Multi-platform competency—including legacy IT Storage Management Data Protection Cloud Recovery DRaaS Agile SAN or NAS platforms. Cost-effective, reliable managed backup service. Scalable, geographically diverse Disaster Recovery as a Service (DRaaS). “The State of Global Disaster Recovery Preparedness,” ibid. 1 To learn more about additional ViaWest solutions, contact us at 1-877-448-9378 or [email protected] ViaWest and the ViaWest logo are registered trademarks of ViaWest, Inc. PD_SQL Server Management_0216
