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GROSSMONT-CUYAMACA COMMUNITY COLLEGE DISTRICT CLASS TITLE: MANAGER, TECHNOLOGY (Security and Systems) RANGE: M - 7 SUMMARY: Under the direction of an assigned manager, use independent judgement to plan, organize, implement, complete, and manage Information Technology Security and Computer Systems that have significant impact and visibility. Perform complex and independent research and analyses for an assigned District program area to provide leadership in all aspects of Security and Computer System management including development, planning, implementation, completion, and follow-up. Provide leadership in all aspects of Information technology security and systems administration including development, implementation, completion, and follow-up. ESSENTIAL FUNCTIONS: Facilitates and fosters business process analysis related to Information Technology Security, conducts needs analysis and related functional requirements assessment specific to districtwide technology security and systems operations. Leads research efforts to discover best-practice solutions to streamline business processes and educate users on information security, and in computer system administration. Maintains effective communication and working relationships with administrators, contractors, and staff within the assigned and related projects. Consult with and advise managers and technical representatives on technology security and systems administration on the project application, interpretation of technical and security information, and the implication on operations and procedures. Manage and perform system administration of the District's ERP hardware and software development, production, and testing platforms. Develops, implements, and monitors security practices of all network services maintained equipment including firewalls, VPNs, switches, APCs, and other supporting systems. Maintain and support documentation and reports for networked and security systems. Evaluate, select and install computers and related hardware and software; analyze, re-design and modify existing systems software and hardware as needed to improve security, performance or correct deficiencies; develop and maintain system software required to support the District Data Centers, and Districtwide computing Install and configure mainframes, network servers, communication equipment, network/local printers, and personal computer hardware and software. Provide leadership for support personnel assigned to systems and security projects. Train, and provide work direction to personnel as assigned. Coordinate, develop, and oversee the training of Districtwide Staff to promote security awareness. Responsible for account generation and ERP access and maintenance; computer room fire suppression and alarm systems; off site storage of backup tapes; backup/recovery planning and performance; systems and database security. Establish controls and methods to assure accuracy, security and compliance with established MANAGER, Technology (Security and Systems) - Continued Page 2 procedures; perform risk assessments, develop and configure system security measures to prevent unauthorized access to the computer system and databases. SECONDARY FUNCTIONS: Participate on, and provide technical assistance to District and College committees. Serve as liaison with outside agencies and other districts on assigned projects. Prepare detailed procurement specifications such as request for bids on computer and related equipment. Serves on a variety of boards, commissions and committees; prepares and presents staff reports to appropriate managers. Keeps abreast of security and system administration trends and developments Monitor and adjust OS (operating system) structures and parameters. Maintains awareness of new trends and developments in the field of information technology, process analysis, security and implementation; incorporates new developments as appropriate. Participate in the selection of staff. Performs related duties as required. Maintain departmental area(s) in a safe, clean and orderly condition; assure compliance with established safety procedures and regulations. Perform related duties as assigned. KNOWLEDGE AND ABILITIES KNOWLEDGE OF; Capabilities and limitations of operation systems and support software Analysis and formulation of new computer programs and systems Principles of leadership and supervision Principles and techniques of systems analysis, design, development, implementation and maintenance. Principles and techniques in computer, network and data security Methods and techniques of programming development and project control Project and research planning and design, data collection, analysis, report preparation and presentation of results. Principles and techniques of operation systems including, Unix, Microsoft Windows Server, Microsoft Windows Desktop Operating Systems and other related systems. Specialized interactions between the web and computer systems for functional integration purposes Principles and techniques of scripting and programming in the Unix and Window environments MANAGER, Technology (Security and Systems) - Continued Page 3 Technical aspects of telnet, ftp, TCP/IP communication, encryption and firewall technologies. Computer software such as compilers, utility programs, and pre-packaged software Operations, capabilities, and limitations of a variety of computers and related equipment Principles and practices of providing technical assistance, training and work direction Modern office practices, procedures and equipment, including telephone techniques and etiquette. Technical aspects of field of specialty ABILITY TO: Analyze situations and adopt an effective course of action. Collaborate with management, department heads, and administrators, and end users to resolve complex issues Evaluate computer hardware and support software and make appropriate recommendations. Analyze and mitigate any possible network and server security vulnerabilities. Monitor for and report on any unusual intrusion activity and react swiftly to prevent or mitigate breaches. Analyze and define security requirements for local and wide area networks. Learn applicable sections of California Education Code and other applicable laws Provide leadership to users and address issues/problems. Learn district organization, operation, policies and objectives Demonstrate proficiency in utilizing computer languages and script languages utilized in the Microsoft and Unix environments (such as Shell Scripts, vbscript, powershell, PERL, AWK, SED, and EXPECT) Analyze, design, develop, implement and maintain complex system, programs and procedures Prepare clear and logical reports, proposals and other written materials Configure, program, and operate a variety information technology equipment Communicate effectively both orally and in writing Lift objects weighing up to 50 pounds Establish and maintain cooperative and effective working relationships with others. Train and provide work direction to others; assign and review the work of personnel Read, understand and explain technical materials and policies Research and analyze data and information, reason logically and creatively and develop, evaluate and effectively present alternative recommendations. Establish and maintain a complex record storage and retrieval system Analyze PC and mainframe system requirements EDUCATION AND EXPERIENCE: Any combination of training and experience equivalent to: Bachelor's degree computer science, information systems, Information Technology Security, or related field. Increasingly responsible experience in systems administration and security on enterprise class computer systems. WORKING CONDITIONS: MANAGER, Technology (Security and Systems) - Continued Page 4 Information Systems environment subject to lifting up to 50 pounds, moving and installing information technology equipment. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of the classification. Est. 5/2016