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Van Buren/Cass District Health Department Strategic National Stockpile/ Dispensing Plan Draft Page 1 6/24/2017 This page intentionally left blank. Page 2 6/24/2017 SNS Plan Table of Contents 1. INTRODUCTION ............................................................................................................................................... 7 1.1 1.2 PURPOSE .................................................................................................................................................. 7 PROGRAM DESCRIPTION........................................................................................................................... 8 1.3 1.4 RESPONSIBILITIES ...................................................................................................................................11 JURISDICTION DEMOGRAPHICS ...............................................................................................................14 1.2.1 1.4.1 1.4.2 1.4.3 1.5 1.6 2. REQUESTING THE SNS ..................................................................................................................................24 2.1 2.2 JUSTIFICATION ........................................................................................................................................24 AUTHORITY AND PROCESS ......................................................................................................................25 2.3 2.4 KEY CONTACTS FOR VAN BUREN/CASS DISTRICT HEALTH DEPARTMENT .............................................26 SNS REQUEST PROCESS ..........................................................................................................................27 2.4.1 2.4.2 2.5 2.6 Communications with Local EOC & State Officials ........................................................................... 28 Communications with Dispensing Sites ............................................................................................... 28 Procedure for requesting additional assets ......................................................................................... 30 CDC Decision Algorithm .................................................................................................................... 30 AFTER THE REQUEST IS MADE .................................................................................................................32 BEFORE THE SNS ARRIVES .........................................................................................................................33 3.1 SNS NOTIFICATION .................................................................................................................................33 3.2 IDENTIFYING OFFICIAL FIRST RESPONDERS AND ESSENTIAL SERVICE PROVIDERS .................................35 3.3 3.4 ACTIVATION OF THE DISPENSING SYSTEM ..............................................................................................37 CREDENTIAL VERIFICATION OF LICENSED PERSONNEL...........................................................................40 3.1.1 3.2.1 3.4.1 3.4.2 3.5 Quick Reference Notifications for the Request of the SNS................................................................... 34 Types of Populations to Receive Mass Prophylaxis ............................................................................ 36 Personnel Badges ................................................................................................................................ 40 MI-Volunteer Registry/Medical Reserve Corp .................................................................................... 42 DISASTER RESPONSE ASSETS ..................................................................................................................42 3.5.1 3.5.2 3.5.3 3.5.4 Pharmaceutical Cache Considerations ............................................................................................... 43 Hospital Pharmaceutical Cache.......................................................................................................... 47 Van Buren/Cass District Health Department Cache ........................................................................... 48 Van Buren County Mass Casualty Incident (MCI) Trailer (For Official Use Only) ........................... 48 3.6 BUYING POWER/SURGE CAPACITY .........................................................................................................52 3.7 REGIONAL CACHES .................................................................................................................................53 3.6.1 3.7.1 3.7.2 State Purchasing Contract .................................................................................................................. 52 Mass Casualty Incident Trailer (MCI) ................................................................................................ 53 MEDDRUN ......................................................................................................................................... 53 3.8 STATE CACHES .......................................................................................................................................63 3.9 NON-SNS FEDERAL CACHES ..................................................................................................................65 3.8.1 3.9.1 3.9.2 CHEMPACK Project........................................................................................................................... 63 Metropolitan Medical Response System (MMRS) ............................................................................... 65 US Postal Service Biohazard Detection System (BDS) ....................................................................... 65 COMMAND AND CONTROL .........................................................................................................................68 4.1 4.2 INCIDENT COMMAND SYSTEM.......................................................................................................68 COMMAND & CONTROL INTERACTION WITH RESPONSE ACTIVITIES.......................................................72 4.3 ROLES AND RESPONSIBILITIES ......................................................................................................73 4.2.1 5. Activation of the SNS Plan .................................................................................................................. 26 RE-SUPPLY OF SNS ASSETS ....................................................................................................................30 2.5.1 2.5.2 4. Van Buren County ............................................................................................................................... 14 Cass County ........................................................................................................................................ 14 Pokagon Band of Potawatomi Indians ................................................................................................ 15 ASSUMPTIONS .........................................................................................................................................18 LEGAL ISSUES .........................................................................................................................................20 2.2.1 3. Division of the Strategic National Stockpile .......................................................................................... 9 Authority.............................................................................................................................................. 72 SNS DISTRIBUTION LOCATIONS/OPERATIONS ....................................................................................76 5.1 SNS SHIPMENT OVERVIEW .....................................................................................................................76 Page 3 6/24/2017 5.2 6. DISTRIBUTION NODE FOR VBCDHD ..............................................................................................76 DISPENSING ......................................................................................................................................................81 6.1 6.2 STAFFING CONSIDERATIONS ...................................................................................................................81 DISPENSING OPERATIONS AT DIFFERENT INTENSITY LEVELS .................................................................81 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.3 DISPENSING SITES ...................................................................................................................................86 6.3.1 6.3.2 6.3.3 6.4 6.5 STANDING ORDERS ...............................................................................................................................103 TRACKING MEDICATIONS AND RECIPIENTS ..........................................................................................103 6.14 6.15 PREVENTING DUPLICATE PATIENT PROCESSING ...................................................................................105 PEDIATRIC ISSUES AT THE DISPENSING SITE ..........................................................................................105 6.15.1 6.15.2 MICR All Hazards Module ................................................................................................................ 104 Weight Issues..................................................................................................................................... 105 Oral Suspensions and Chewable Tablets .......................................................................................... 105 TREATMENT CENTERS ...............................................................................................................................106 7.1 7.2 MODULAR EMERGENCY MEDICAL SYSTEM (MEMS) ...........................................................................106 TREATMENT CENTERS...........................................................................................................................106 7.2.1 7.2.2 7.2.3 7.2.4 7.2.5 7.3 7.4 Treatment Center SNS Request Process ............................................................................................ 107 Treatment Center Distribution .......................................................................................................... 107 Treatment Center Receipt of SNS Assets ........................................................................................... 107 Treatment Center Inventory .............................................................................................................. 108 Recovery of Durable Goods .............................................................................................................. 108 NEHC’S ................................................................................................................................................108 LOCAL HEALTH DEPARTMENT COORDINATION ....................................................................................109 INVENTORY MANAGEMENT .....................................................................................................................110 8.1 8.2 8.3 INVENTORY ...........................................................................................................................................110 INVENTORY DOCUMENTATION ..............................................................................................................110 POD INVENTORY STAGING ...................................................................................................................111 8.3.1 8.3.2 8.3.3 8.3.4 8.4 9. Unaccompanied Minor ........................................................................................................................ 98 Minimum Identification ..................................................................................................................... 102 6.12 6.13 6.13.1 8. Environmental ..................................................................................................................................... 93 Controlled Substances ......................................................................................................................... 93 PRESCRIPTION LABELING ........................................................................................................................94 PATIENT INFORMATION FORMS ...............................................................................................................97 HEAD OF HOUSEHOLD .............................................................................................................................98 6.11.1 6.11.2 7. Staffing/Volunteer Management Plan ................................................................................................. 92 MI-Volunteer Registry/Medical Reserve Corp .................................................................................... 92 STORAGE AND HANDLING REQUIREMENTS FOR SNS MATERIEL .........................................93 6.8.1 6.8.2 6.9 6.10 6.11 Tribal Population ................................................................................................................................ 90 Homebound Population....................................................................................................................... 90 INSTITUTIONALIZED POPULATION ...........................................................................................................90 STAFFING RESOURCES ............................................................................................................................91 6.7.1 6.7.2 6.8 Van Buren County ............................................................................................................................... 86 Cass County ........................................................................................................................................ 86 Tribal Health Dispensing Site: ............................................................................................................ 87 ACTIVATION/OPERATIONS OF DISPENSING SITES ....................................................................................89 SPECIAL POPULATIONS ...........................................................................................................................89 6.5.1 6.5.2 6.6 6.7 MDCH Tiered Approach to Dispensing .............................................................................................. 81 Limited-scale event.............................................................................................................................. 84 Worst-case event ................................................................................................................................. 84 Dispensing to Van Buren/Cass County in 48 Hours ............................................................................ 84 Alternative Dispensing Options........................................................................................................... 84 Unloading.......................................................................................................................................... 111 Distribution and Redistribution ......................................................................................................... 111 Chain of Custody ............................................................................................................................... 111 Resupply ............................................................................................................................................ 111 RECOVERY ............................................................................................................................................111 COMMUNICATIONS .....................................................................................................................................112 9.1 RISK COMMUNICATIONS .......................................................................................................................112 Page 4 6/24/2017 9.2 9.3 9.4 9.5 PUBLIC INFORMATION CENTER .............................................................................................................113 PRODUCTION OF PRINTED MATERIAL.....................................................................................................113 COMMUNICATIONS SUPPORT.................................................................................................................113 OPERATIONAL COMMUNICATIONS ........................................................................................................114 Communications Pathways ............................................................................................................................... 115 10. SECURITY .......................................................................................................................................................116 10.1 TRANSPORTATION SECURITY ................................................................................................................116 10.2 SECURITY NEEDS ..................................................................................................................................116 10.3 10.4 10.5 10.6 TRAINING AND COMMUNICATIONS .......................................................................................................117 ACCESS CONTROL .................................................................................................................................117 BADGING/CREDENTIALING OF STAFF ....................................................................................................117 RULES OF ENGAGEMENT .......................................................................................................................118 10.1.1 10.2.1 11. Escort of SNS material ...................................................................................................................... 116 Crowd Control .................................................................................................................................. 117 TRANSPORTATION ......................................................................................................................................123 11.1 11.2 11.3 INTRA-JURISDICTIONAL COORDINATION ...............................................................................................123 COMMUNICATIONS ................................................................................................................................123 TRANSPORTATION ISSUES .....................................................................................................................123 Special Needs/Handicapped.............................................................................................................................. 123 12. HUMAN SERVICES ........................................................................................................................................125 12.1 12.2 13. CARE AND FEEDING OF DISASTER WORKERS ........................................................................................125 VAN BUREN COUNTY EMERGENCY OPERATIONS PLAN SUPPORT .........................................................125 SNS PLANNING/TRAINING/EXERCISING ...............................................................................................129 13.1 13.2 13.3 13.4 13.5 SNS PLANNING PROCESS ......................................................................................................................129 SNS PLANNING PARTNERS ...................................................................................................................129 PLAN REVIEW/UPDATES .......................................................................................................................129 PROGRAM EXERCISES ...........................................................................................................................129 TRAINING EFFORTS ...............................................................................................................................130 13.5.1 VBCDHD Training Efforts ................................................................................................................ 130 Page 5 6/24/2017 Annual Revision Tracking Year 2005 2006 2007 2008 2009 2010 Updated By: 06/08/2005 02/28/2006 02/27/2007 2/26/2008, 12/08 10/1/2009 3/2010 Date: Jennifer Zordan, EPC Jennifer Zordan, EPC Jennifer Zordan, EPC Jennifer Zordan, EPC Jennifer Zordan, EPC Jennifer Zordan, EPC 2010 Plan Approval Jeff Elliott Administrator/Health Officer Al Svilpe Director, Office of Domestic Preparedness Van Buren County Dave Smith Director, Emergency Management Cass County Page 6 6/24/2017 1. INTRODUCTION 1.1 Purpose The purpose of this plan is to provide a guide to the Van Buren/Cass District Health Department, and other assisting agencies, in responding to an incident that requires largescale distribution and/or administration of medication or vaccination. Activation of the plan may or may not require a request for deployment of the Strategic National Stockpile (SNS). A description of the SNS program and its scope as well as guidance for an SNS component of mass medication dispensing is an important part of this plan. If confronted with an intentional or unintentional large scale exposure to a biological agent that threatens the public health, the priorities of the Health Department will be to assure the continuation and delivery of essential public health services while providing assistance to meet emergency needs for the affected population. This plan is the framework and guidelines for ensuring that an effective system of health and medically related emergency management is in place to contain adverse outcomes of such a large scale event. Requesting the SNS will require the coordination of many local, State, and Federal agencies. Those agencies can be found as partners within this plan. It is important to note that any plan of this type represents an evolutionary process that must be periodically reviewed and updated to ensure that its assumptions, resources, priorities, and strategies are consistent with current knowledge and changing infrastructure. In addition, in the event of actual large-scale biological threat, the judgments of the public health leadership, based on epidemiology and extent of population exposure and/or infection, may alter or override anticipated strategies and plans. This plan specifies the activities, procedures and responsibilities that must occur or be assigned to maximize the effectiveness of the coordinated response to a biological, chemical, technological or natural disaster requiring the Strategic National Stockpile. This plan will detail what must occur at the local level from the time the material is received from federal authorities to when it is distributed, including the storage, repackaging and return of unused material. This plan will be reviewed and revised at least on an annual basis. Actual incidents and/or exercises may require revisions to the plan. Page 7 6/24/2017 1.2 Program Description The CDC’s Strategic National Stockpile (SNS) is a repository of antibiotics, chemical antidotes, antitoxins, vaccines, antiviral drugs and other life-saving medical materiel. The SNS mission is to deliver critical medical assets to the scene of a national emergency. During a public health emergency, state and local public health systems may be overwhelmed. The SNS is designed to supplement and re-supply state and local public health agencies in the event of an emergency within the United States or its territories. The SNS is organized for flexible response. If the threat posed by a public health emergency is unknown, the first line of support lies with the 12-hour Push Packages – so called because they can be delivered anywhere in the United States and/or its territories within 12 hours of the federal decision to deploy. The 12-hour Push Packages are 50-ton caches of pharmaceuticals, antidotes and medical supplies designed for rapid deployment. Each push package is stocked with a broad spectrum of materiel to combat any number of public health threats. If the nature of the public health emergency is known, CDC officials can send Managed Inventory (MI) to combat the threat. MI is maintained at facilities throughout the United States by either CDC or contract vendors. MI is also used to re-supply deployed 12-hour Push Packages. MI can be expected to arrive within 24 to 36 hours of a federal deployment decision. DSNS is part of a nationwide preparedness program for state and local health care providers, first responders and governmental partners. To better prepare SNS stakeholders for receipt of federal medical materiel, DSNS officials provide training on a myriad of topics to include warehouse design, distribution site layout and preparedness. Additionally, DSNS professionals offer assistance and advice to state and local governments on how to best maintain medical materiel stockpiles. Finally, DSNS and CDC staff members provide guidance on ways state and local governments can better respond to public health emergencies. During an emergency, a state determines if there is a need for SNS assets and requests federal assistance. Discussions between state and federal organizations are initiated and a decision is made at the federal level to deploy assets. DSNS works with federal, state and local health officials to determine what assets are needed. The material is shipped to the state’s Receipt, Stage and Store (RSS) site where state and local authorities will distribute further the countermeasures. The DSNS program will quickly respond to the medical consequences of terrorist attacks, natural disasters, and technological accidents by augmenting depleted state and local resources needed for responding to these incidents. The SNS program continues to provide medications and material until the region can replenish and sustain such medications and supplies locally. Page 8 6/24/2017 1.2.1 Division of the Strategic National Stockpile The Strategic National Stockpile (SNS) is a collection of large quantities of medical materiel, equipment, and pharmaceuticals. • 12-Hour Push Packages – medical supplies, equipment, and pharmaceuticals prepacked in air cargo containers for immediate shipment. As the name implies, 12-Hour Push Packages can be deployed anywhere in the United States and its territories within 12 hours after a request is made. The Strategic National Stockpile (SNS) 12-hour Push Package Product Catalog contains images and descriptions of the products in a 12-hour Push Package as of November 2008. A 12-hour Push Package is a 50-ton cache of pharmaceuticals and medical supplies designed to provide rapid delivery of a broad spectrum of assets for an ill-defined threat. The 12-hour Push Package can be delivered to a receive, stage, and store (RSS) warehouse within 12 hours of the federal decision to do so. This formulary, combined with technical assistance from the project area’s program services consultant, can assist state and local SNS planners in streamlining the staging and reordering process. The SNS 12-hour Push Package Product Catalog is updated annually as products are added or removed. Depending on reordering availability, the products pictured in this catalog may vary based on brand and packaging. The product description also may indicate additional sizes that are not pictured in the catalog but are included in the 12-hour Push Package. The catalog is organized by color codes, which correspond with the colors of the product list on each cargo container in the 12-hour Push Package. The appendices include 12-hour Push Package items that are used together and items that are not included in the 12-hour Push Package but are sent at the same time. (Source: SNS 12 Hour Push Package Catalog, November 2009) The SNS 12 hour Push Pack consists of 50 tons of pharmaceuticals and medical material that will arrive in 12 hours or less by air or ground transport. The push pack fills a wide-body aircraft, occupies 130 cargo containers and requires 12,000 square feet ground/floor space for proper receiving, staging and storing. There are 12 Push Packages strategically stored across the U.S. Each 12-hour Push Package contains an assortment of medical products to help in a variety of possible biological, chemical or nuclear terrorism events. Pre-configured for rapid identification and ease of distribution Pre-positioned in environmentally controlled and secured facilities Ready for deployment to reach designated area within 12 hours of Federal activation • Managed Inventory – palletized stockpiles of pharmaceuticals, medical supplies and equipment for use in large-scale emergencies. Normally, this materiel can be sent within 24 to 36 hours after approval for deployment. The form, packaging, and method of delivery of managed inventory can vary widely with circumstances. Some items needed may not be in the push packages but will be shipped as required as part of the Managed Inventory (MI). The MI may be requested initially, if the threat and/or agent is known. For example, push packages do not contain vaccines for anthrax or smallpox, botulism antitoxin, or anthrax hyper-immune plasma but can be requested as part of MI. The MI can contain specific items and/or medications for a known threat. More information can be found at www.bt.cdc.gov. Page 9 6/24/2017 The Managed Inventory (MI) Packages: • • May be utilized as a Phase I (initial) or Phase II (secondary) response, depending upon the information available at the time “Tailored" to provide specific materiel depending upon suspected or confirmed agent Comprised of pharmaceuticals and supplies that are delivered from one or more MI sources Everything that is in the 12-hour Push Packages is in MI…only more of it Vaccines – the repository for various types and quantities of vaccines. Storage & Rapid Deployment of Vaccines, Anti-virals and Antitoxins The SNS Program provides security, storage and rapid movement of select vaccines, anti-virals and antitoxins for release to states in response to a biological, chemical or nerve threat agent. Technical Advisory Response Unit (TARU) – a group of individuals from the DSNS able to provide technical advice to assist state and local responders with managing SNS assets in response to a large-scale emergency. The Push Pack is accompanied by a CDC Technical Advisory Response Unit (TARU) comprised of 6-8 consultants and advisors. These advisors will advise local authorities on receiving, distributing, dispensing, replenishing and recovering the SNS. During an event, the SNS Program Technical Advisory Response Unit (TARU) provides onsite support to state and local authorized personnel on receiving, distributing, dispensing, replenishing and the recovery of SNS assets. The TARU: Includes public health experts, logisticians and emergency response specialists Manages the transfer of SNS assets to authorized state representatives (in accordance with state plan) and provides technical assistance Coordinates with the local incident command structure Buying Power/Surge Capacity - The SNS Program’s Acquisition Partner, the Department of Veterans Affairs (VA) is able to negotiate the rapid purchase (at lower prices than the Federal Supply Schedule) of medical materiel, because it has already purchased billions of dollars of pharmaceuticals for the VA medical system. Based upon market analysis by the VA, the SNS Program selects certain high demand material items to hold in inventory The SNS Program has access to manufacturer’s “on-hand” surge capability for non-critical items The SNS Program uses various methods (like accessing the Universal Data Repository – UDR) to take a “snap-shot” look at the availability of medical materiel stock across the nation– specifically for non-critical items which would be needed in mass quantity CHEMPACK Program - The CHEMPACK Program is a sustainable repository of nerve agent antidotes, symptomatic treatments and supporting equipment designed to care for individuals exposed to nerve agents, including but not limited to, pharmaceuticals in the form of autoinjectors, multi-dose vials for injection, and self-monitoring storage containers. CHEMPACK is discussed in the pharmaceutical inventory section of this plan. Page 10 6/24/2017 1.3 Responsibilities A. Lead and Support Agencies The departments, agencies and organizations list may not be all-inclusive. Additional organizations may be needed based on the incident. Lead Agencies: Michigan Department of Community Health Office of Public Health Preparedness 3423 N. Martin Luther King Jr. Blvd. PO Box 30195 Lansing, MI 48909 Business Hours: 517-335-8150 After Hours: 517-335-9030 Michigan State Police Emergency Management Division 4000 Collins Rd. Lansing, MI 48909 To be contacted through the local EOC. Support Agencies: Michigan Department of Military and Veterans Affairs Michigan Department of Transportation Michigan Department of Agriculture Michigan Department of Attorney General Michigan Department of Corrections Michigan Department of Environmental Quality Michigan Department of Information Technology Michigan Department of Management and Budget Michigan Department of Natural Resources Michigan Office for Services to the Aging Department of Human Services (formerly FIA) Michigan Pharmacists Association American Red Cross Local Public Health Preparedness Coordinators Local Emergency Managers Local Law Enforcement Agencies Local Public Health Agencies and Administrators Local Hospitals, Clinics and Community Care Centers Local City Officials/Administrators Page 11 6/24/2017 B. Van Buren/Cass District Health Department (VBCDHD) C. Michigan Department of Community Health (MDCH) D. Provide assistance to VBCDHD as provided for in the state plan Credentialing process Standing orders Receipt, Storage, and Staging (RSS) site personnel and management. Transportation of SNS to dispensing sites Centers for Disease Control (CDC) E. Develop local plan for emergency immunization/medication dispensing including identification of available and needed resources (personnel and supplies), procedures for securing the SNS, identification of pharmacies that will provide medication prior to SNS and identification of priority personnel and immediate family members for receipt of vaccine/medication. Manage the clinic functions at dispensing sites Investigation of outbreak Establish provisions for public notification, and risk communication Confer with local and state officials to make determination regarding deployment of the SNS. Ship the SNS and deploy a Technical Advisory Response Unit (TARU) consisting of pharmacists, emergency responders, logistics experts to advise local authorities. Transportation of SNS to RSS site Van Buren and/or Cass County Emergency Management (EMD) Activate EOC Request SNS Support dispensing site operations by securing resources per the county emergency operations plan, and providing multi-agency coordination from the EOC Manage logistics and resources functions at dispensing sites Page 12 6/24/2017 F. Law Enforcement The law enforcement organization is responsible for accomplishing the following tasks per the Van Buren County Emergency Operations Plan Section G-2. It shall ensure that adequate notification procedures exist, that personnel are trained, that supplemental procedures exist as necessary, and that resources are available to carry out these tasks. Access Control (Barricades, Traffic Rerouting, Entry to controlled area, Railroad Access Control, Air Traffic Control) Security (EOC, Command Post, PIC, Critical Resources/Facilities, Disaster Site, Shelters, Staging Area) G. Warning and notification Mortuary Services Radiological Monitoring Account for safety of Population Curfew Restrictions Clearing house for unidentified property Emergency Assistance Removal of Vehicles Safety of prisoners Staging Area Urban Search and Rescue Animal Control Criminal investigation in the case of a bioterrorist incident Fire Departments The fire services organization is responsible for accomplishing the following tasks per the Van Buren County Emergency Operations Plan Section H-2. It shall ensure that adequate notification procedures exist, that personnel are trained, that supplemental procedures exist as necessary, and that resources are available to carry out these tasks. H. Warning & Notification(assist Central Dispatch) Access Control (assist LE) Traffic Control (assist LE) Safety Inspections Emergency Generators/Lighting Gas Shutoff Decontamination/Radiological Monitoring Individual Assistance Paramedics/EMTs assist in clinic operations if possible Traffic flow, crowd control and security support SNS Technical Consultant assigned to Region 5 Provide assistance and facilitation regarding SNS deployment logistics. Page 13 6/24/2017 1.4 Jurisdiction Demographics The Van Buren/Cass District Health Department Jurisdiction consists of Van Buren and Cass Counties in the southwestern lower corner of Michigan. The counties in Michigan are split up into eight emergency management regions by the Michigan State Police. Van Buren and Cass counties both are part of District 5. Other counties within the 5th District include Allegan, Barry, Berrien, Branch, Calhoun, Kalamazoo, and St. Joseph. The local health jurisdiction does not have any major airports within its boundaries. There are several small airports within each county. 1.4.1 Van Buren County Van Buren County is a rural county and has a total population of 76,263 according to the 2000 U.S. Census. Van Buren County is host to I-94 a major artery between Chicago and Detroit. The county also has access to US-31 which is a north-south route on the west shore of the county. Van Buren County has approximately 13 miles of waterfront along the Lake Michigan shoreline. Economic characteristics include industries of Agriculture, Construction, Manufacturing and Government jobs. 43.7% of the residents travel outside of the county for employment. The median household income in Van Buren County residents is $39,365 compared to the median household income of Michigan is $44,667. The county age demographics are as follows: Ages 0-5 (6.8%), 6-18 (21.3%), 18-64 (59.6 %), and over 65 (12.3%). The county is made up of 89.9% Caucasians, 5.9% Black or African American, 0.9% American Indian and 3.3% others races. Van Buren County has a 7.4% Hispanic or Latino (of any race) population. Van Buren County has two small community hospitals, South Haven Community Hospital in South Haven, and Lakeview Community Hospital in Paw Paw. 1.4.2 Cass County Cass County is a rural county with a population of 51,104. The major road ways through Cass County are M-60, M-62, and M-51. These roadways are two lane highways with a modest amount of daily traffic. Cass County borders the state of Indiana. Economic characteristics include industries of Agriculture, Construction, Manufacturing, Education and Retail Trade. 58.0% of the residents travel outside of the county for employment. The median household income in Cass County is $44,264 compared to the median household income of Michigan is $44,667. The county age demographics are as follows: Ages 0-5 (6.1%), 6-18 (19.4%), 18-64 (60.9 %), and over 65 (13.6%). The county is made up of 91.1% Caucasians, 7.0% Black or African American, 1.9% American Indian and 1.6% others races. Van Buren County has a 2.4% Hispanic or Latino (of any race) population. Cass County has one small hospital, Borgess-Lee Memorial in Dowagiac. Primary languages for the health jurisdiction are English and Spanish. The health department is prepared to provide interpretation for those individuals who have no English communication skills. The Health Department employs bi-lingual persons to assist in this effort. There are also mutual aid agreements in place to request interpretation services for Spanish and other languages spoken in our area. Page 14 6/24/2017 1.4.3 Pokagon Band of Potawatomi Indians The tribal population base is located in Dowagiac, Michigan. There are approximately 3,000 tribal members who conduct business in Cass County. The tribe has expressed interest in supporting their population during times of emergency as well as their surrounding community. The Health Center is fully equipped with a pharmacy, clinic rooms, and a captive population. The health center is located in Dowagiac, MI and is a central locating venue for many tribal members who reside in neighboring counties. The contact information for the tribe can be located in the CERC plan as well as in the All Hazards Response Plan. The relationship between the tribe and the Health Department is enhanced by regular communications with the health center. The tribe regularly reports communicable disease and reportable conditions to the health department. Tribal members are integrated into the communities in which they live, therefore are also considered a member of the general public. During an emergency the tribe will assist the health department in communicating with the tribal members as well as any prophylactic care that may be required. Tribal members are much more willing to follow medical directions given by a tribal entity than a governmental or public entity. A mutual aid agreement is in the draft stages with the tribe to provide medications and/or medical care on behalf of the health department to its members. An additional mutual aid agreement is in effect between the tribe and the local health department to distribute mediations, vaccine and other health related information and materials. It also provides an alternative location to store vaccine for the health department as they are fully equipped with a generator to power their entire health facility if needed. Page 15 6/24/2017 Regional Structure and Population Breakdowns Counties Local Health Department Jurisdiction Allegan Barry Berrien St. Joseph Allegan County HD Barry-Eaton District HD Berrien County HD Branch-Hillsdale-St. Joseph Community Health Agency Branch-Hillsdale-St. Joseph Community Health Agency Calhoun County HD Kalamazoo County HD Van Buren-Cass County District HD Van Buren-Cass County District HD Total Population Branch Calhoun Kalamazoo Cass Van Buren Population at 2000 Census 108,225 57,661 161,820 62,144 County Percentage of the Region’s Population 12.1 % 6.4 % 18.1 % 6.9 % 45,726 5.1 % 138,031 238,544 51,321 76,880 894,626 15.4 % 26.7 % 5.7 % 8.6 % The following maps depict the population distribution across the counties. There are only a few areas in the jurisdiction where the population exceeds 1000 persons per square mile. This indicates that the counties are rural and the population is wide-spread. Additional demographics of the population can be found in the following table. Demographic Facts Van Buren Cass Total Population 76,263 51,104 Housing Units 33,975 23,884 55.6 48.5 Persons per square mile 124.8 103.8 Residents under 5 years 5,176 3,102 Residents 5-18 years 18,377 11,267 Residents 65+ years 9,373 6,927 712 337 In group quarters: Non-institutionalized 1,204 407 African Americans 4,523 3,600 414 376 Hispanics 5,634 1,233 American Indian/Alaska Native 1,425 986 Other races 3,110 806 Language other than English spoken at home age 5+ 6,304 2,023 361 75 Housing Units per square mile In group quarters: Institutionalized Asians Persons who cannot speak English at all Source: U.S. Census Bureau 2000 Page 16 6/24/2017 Van Buren County Cass County Source: US Census Bureau 2000 Page 17 6/24/2017 1.5 Assumptions For planning purposes, the worst-case scenario is being projected. If the situation does not fully develop, the response can be adjusted. Events that would generate the request of the SNS would be large-scale, natural or terrorist related infectious disease emergencies. Determination of scale of the event would be based on epidemiological evidence and assessment. The following assumptions are made:: Assumptions: Infectious Disease Emergency 1. Infectious disease emergencies are inevitable. 2. In the event of an infectious disease outbreak, local officials, the healthcare community and the general public will look to the local health department to coordinate the response. 3. There will be widespread circulation of conflicting information, misinformation and rumors. Communication must be coordinated among all relevant agencies to ensure consistent messages to all entities involved in the response and to the general public. 4. The infectious disease emergency must take priority until the emergency is resolved. 5. Even during a minor event, such as a case of hepatitis A in a food handler or one case of measles on a college campus, local health departments will be responsible for coordinating the distribution and/or administration of vaccine and other relevant pharmaceuticals in their jurisdiction. Assumptions: Bioterrorism 1. Although possible, and likely in a national or global sense, an act of bioterrorism is unlikely in any given location. 2. The release of a biological agent will likely go unnoticed until infected persons present for medical treatment. 3. Most local public health and health care systems will be overwhelmed by community requests for information, prophylaxis and treatment when a bioterrorist threat or event becomes public knowledge. 4. Public health officials will need to work closely with law enforcement and other traditional first responders in a bioterrorism event. 5. Illnesses resulting from a bioterrorist release may be very difficult to differentiate from a naturally occurring outbreak of disease. Page 18 6/24/2017 Assumptions: Influenza Pandemic 1. An influenza pandemic is currently underway, and may reoccur in the near future. 2. There may be very little warning. Most experts believe that we will have between one and six months between the time that a novel influenza strain is identified and the time that outbreaks begin to occur in the United States. This occurred with the 2009 H1N1 pandemic. 3. Outbreaks may occur simultaneously throughout much of the United States, preventing shifts in human and material resources that normally occur with other natural localized or regional disasters. 4. The effect of an influenza pandemic on individual communities will be relatively prolonged -- weeks to months. The pandemic period for 2009 H1N1 is approaching 12 months. 5. The impact of the next pandemic could have a devastating effect on the health and well being of the American public. It is estimated that in the United States there will be 50 million outpatient visits, 2 million hospitalizations, and 400,00 deaths as a result of a flu pandemic. VBCDHD estimates that within the health department jurisdiction there will be: Up to 44,500 persons will become ill Up to 34,000 persons will require outpatient care Up to 650 persons will be hospitalized Up to 200 persons will die Effects of 2009 H1N1 did not approach these extremes, but the next pandemic strain, may be devastating. 6. Effective preventive and therapeutic measures -- including vaccines and antiviral agents -- will likely be in short supply, as well as antibiotics to treat secondary infections. 7. Health-care workers and other first responders will likely be at even higher risk of exposure and illness than the general population, further impeding the care of victims. 8. Widespread illness in the community will also increase the likelihood of sudden and potentially significant shortages of personnel in other sectors who provide critical community services, including but not limited to, military personnel, police, firefighters, utility workers, and transportation workers. The 2009 H1N1 pandemic resulted in an ambitious response from public health. The strain proved to be mild and did not manifest into a catastrophic event. The above assumptions still exist for a severe pandemic to occur. Page 19 6/24/2017 1.6 Legal Issues Legal Issues to support SNS Operations Van Buren/Cass District Health Department SNS Plan Legal Issues Briefing Paper The following information has been adopted from the State of Michigan SNS Plan SNS Legal Issues Briefing Paper and will be utilized as the legal basis for emergency actions for Van Buren/Cass District Health Department. The State of Michigan has investigated the following legal issues which support SNS operations: Medical practitioners authorized to issue standing orders and protocols for dispensing sites. Personnel authorized to dispense medications during a state of emergency. Procurement of private property. Liability/workers compensation Staff compensation Medical practitioners authorized to issue standing orders and protocols for dispensing sites The Public Health Code1 authorizes physicians to issue standing orders and protocols for dispensing sites. Pursuant to the Code, prescribing is limited to a prescriber. The Code defines “prescriber” to mean a licensed: Dentist Doctor of medicine Doctor of osteopathic medicine and surgery Doctor of podiatric medicine and surgery Optometrist certified under part 174 to administer and prescribe therapeutic pharmaceutical agents Veterinarian Or another licensed health professional acting under the delegation and using, recording, or otherwise indicating the name of the delegating licensed doctor of medicine or licensed doctor of osteopathic medicine and surgery.2 There are limits on the authority of each prescriber based on the health profession’s scope of practice. Physicians (allopathic and osteopathic) are authorized to prescribe, dispense and administer the full spectrum of prescription drugs, with the exception of controlled substances. In order to prescribe or dispense a controlled substance, a physician must have a controlled substances license issued under Article 7 of the Code.3 In addition, licensees may delegate to a licensed or unlicensed individual who is otherwise qualified by education, training, or experience the performance of selected acts, tasks, or functions 1 Michigan Compiled Laws (MCL) 333.1101 et seq. MCL 333.17708 (2) 3 MCL 333.7303 2 Page 20 6/24/2017 where the acts, tasks, or functions fall within the scope of practice of the licensee’s profession and will be performed under the licensee’s supervision.4 “Supervision”, except as otherwise provided in Article 15 of the Code, means the overseeing of or participation in the work of another individual by a health professional licensed under Article 15 in circumstances where at least all of the following conditions exist: The continuous availability of direct communication in person or by radio, telephone, or telecommunication between the supervised individual and a licensed health professional. The availability of a licensed health professional on a regularly scheduled basis to review the practice of the supervised individual, to provide consultation to the supervised individual, to review records, and to further educate the supervised individual in the performance of the individual’s functions. The provision by the licensed supervising health professional of predetermined procedures and drug protocol.5 The delegatory authority of physicians is regulated by administrative rules that are promulgated by the Board of Medicine6 and the Board of Osteopathic Medicine and Surgery.7 A physician may delegate to a qualified individual the authority to dispense and administer prescription drugs. In addition, a physician may delegate the authority to prescribe to another prescriber, with the exception of controlled substances, which have more limits. A supervising physician may delegate the prescription of controlled substances listed in schedules 3 to 5 to a physician’s assistant, if the delegating physician establishes a written authorization containing certain required information and meets other standards that are stipulated in the administrative rules. 8 Furthermore, a physician may delegate the prescription of controlled substances listed in schedules 3 to 5 to a registered nurse who holds specialty certification as a nurse practitioner or nurse midwife, if the delegating physician establishes a written authorization containing certain required information and meets other standards that are stipulated in the rules.9 Medical practitioners authorized to dispense medications during a state of emergency Medical practitioners are authorized to dispense medications during a state of emergency. Under the Public Health Code, physicians and pharmacists are authorized to dispense medications, and these licensed health professions may delegate authority for dispensing medications to qualified individuals. Moreover, Article 15 of the Code provides an important exception stipulating that certain individuals are not required to have a license issued under this article for practice of a health profession in this state. This exception includes an individual who by education, training, or 4 MCL 333.16215 MCL 333.16109 (2) 6 R 338.2301 et seq. 7 R 338.101 et seq. 8 R 338.2304 9 R 338.2305 5 Page 21 6/24/2017 experience substantially meets the requirements of this article for licensure while rendering medical care in a time of disaster or to an ill or injured individual at the scene of an emergency.10 Procurement of private property The Governor may commandeer or utilize private property necessary to cope with a declared disaster or emergency. In these circumstances, takings are subject to appropriate compensation, as authorized by the legislature.11 Liability/workers compensation Liability If the SNS is required in response to a disaster or emergency in the State of Michigan, the Governor will declare a State of Disaster, State of Emergency, or a Heightened State of Alert according to the Emergency Management Act.12 When the Governor requests the SNS, the State of Michigan Strategic National Stockpile Plan is activated and SNS personnel become disaster relief forces under the Emergency Management Act.13 Therefore, SNS staff would be immune from tort liability to the extent provided by the Governmental Immunity Act. 14 Worker’s Disability Compensation Workers’ compensation is an insurance system that provides wage replacement, medical, and rehabilitation benefits to individuals who are injured while at work. Nearly all employers in Michigan are covered by workers’ compensation. This includes both public and private employers.15 In general, personnel who are working in support of the SNS are covered by workers’ compensation insurance through their respective employers (i.e., the state, county or municipality). A volunteer member of disaster relief forces, while on duty, is entitled to the same rights and immunities as a state employee.16 A volunteer member of disaster relief forces, who is registered with the Emergency Management Division of the Department of State Police or with a county or municipal Emergency Management Coordinator, while on duty, is considered a state or municipal employee for purposes of workers’ compensation benefits.17 Staff compensation When activated, SNS personnel are part of the State of Michigan’s disaster relief forces. Pursuant to the Emergency Management Act18, “disaster relief forces” means all agencies of state, county, and municipal government, private and volunteer personnel, public officers and employees, and all 10 MCL 333.16171 (c) MCL 30.405 (d) 12 MCL 30.401 et seq. 13 MCL 30.411 14 MCL 691.1407 15 An Overview of Workers’ Compensation in Michigan, Michigan Department of Labor & Economic Growth, Workers’ Compensation Agency, August 2006, WC-PUB-004. 16 MCL 30.411 17 MCL 418.161 18 MCL 30.401 et seq. 11 Page 22 6/24/2017 other persons or groups of persons having duties or responsibilities under the Emergency Management Act or pursuant to a lawful order or directive authorized by the Act.19 Personnel of disaster relief forces while on duty are subject to all of the following provisions: 19 20 If they are an employee of this state, they have the powers, duties, rights, privileges, and immunities of and receive the compensation incidental to their employment. If they are employees of a political subdivision of this state, regardless of where serving, they have the powers, duties, rights, privileges, and immunities and receive the compensation incidental to their employment. If they are not employees of this state or a political subdivision of this state, they are entitled to the same rights and immunities as provided by law for the employees of this state. All personnel of disaster relief forces shall, while on duty, be subject to the operational control of the authority in charge of disaster relief activities in the area in which they are serving, and shall be reimbursed for all actual and necessary travel and subsistence expenses. 20 MCL 30.402 (f) MCL 30.411 (1) Page 23 6/24/2017 2. REQUESTING THE SNS 2.1 Justification The Strategic National Stockpile can be requested when an event has overwhelmed, or is projected to overwhelm, local and state drug and medical supply resources and impede the ability of local emergency agencies to provide the necessary medical treatment protocols to the affected population in a timely and sufficient manner. The request may be justified if there is any: Table 3-1(v10.02). Requesting Strategic National Stockpile Assets. Events that can Provide Justification for SNS Asset Deployment A chemical, biological, radiological, nuclear, or explosive ( CBRNE) event A medical emergency brought on by a natural disaster Claim of release by intelligence or law enforcement An indication from intelligence sources or law enforcement of an increased potential for a terrorist attack Clinical, laboratory, or epidemiological indications including: • A large number of persons with similar symptoms, disease, syndrome, or deaths • An unusual illness in a population – single case of disease from uncommon agent, and / or a disease with unusual geographic or seasonal distribution, and / or an endemic disease or unexplained increase in incidence • A higher than normal morbidity and mortality from a common disease or syndrome • A failure of a common disease to respond to usual therapy • Multiple unusual or unexplained disease entities in the same patient • Multiple atypical presentations of disease agents • Similar genetic type in agents isolated from temporally or spatially distinct sources • Unusual, genetically engineered, or an antiquated strain of a disease agent • Simultaneous clusters of similar illness in non-contiguous areas • Atypical aerosol-, food-, or water-borne transmission of a disease • Deaths or illness among animals that precedes or accompanies human death Unexplained increases in emergency medical service requests Unexplained increases in antibiotic prescriptions or over-the-counter medication use Regional and Local Resource Considerations for Deploying SNS Assets A number of current casualties exceeding the local response capabilities available The projected needs of the population of the area (including transients) The hospital surge capacity at the time of the event The availability of state resources including pharmaceutical distributors, oxygen distributor availability, nearby hospitals, and transportation services Local resources (e.g., pharmacy distribution, oxygen availability, and transport capacity) Page 24 6/24/2017 2.2 Authority and Process Only the top elected official of each affected county may request the SNS. It is intended that the local request for the SNS will be made in consultation with the Van Burn/Cass District Health Department Health Officer, the local Emergency Management office of the affected county (counties) and other affected agency officials. Local resource considerations for asking for SNS deployment include: Number of current casualties. Projected needs considering the population of the area (including transients), and consideration of whether the disease is infectious or non-infectious. Hospital capacity at the time of the event, including intensive care unit beds and ventilator needs. State resources identified, including pharmacy distributors, oxygen availability, other nearby hospitals, and in-state alternative care centers. Local resources such as pharmacy distribution, oxygen availability, and transport capacity. Existing county plans detailed in this manual for receiving, distributing and dispensing the stockpile supplies and their ability to be fully activated. Eligibility for receiving oral drugs will be determined by MDCH and Van Buren/Cass District Health Department Health Officer and Medical Director(s) working within a unified command structure based upon reports from EMS, hospitals, Infection Control Practitioners (ICP’s), law enforcement (LE), and physicians regarding the number of potential casualties. The Chairman of the Board of Commissioners of the requesting county, will make the official request for SNS material through the Michigan State Police Regional Emergency Management Coordinator and the MDCH Director as per the schematic diagram below. The Emergency Management Coordinator and MDCH Director will initiate a formal contact with the Governor of Michigan who in turn will request release of the SNS from the CDC. The request to the CDC and the departments of HHS and HS make the decision to deploy the SNS. If there is agreement at the federal level, the SNS will be deployed. These actions are depicted in the following schematic. The Local Health Department Health Officer in coordination with the Local Emergency Operations Center (EOC) requests the SNS from the State EOC/Office of Community Health Emergency Communications Center (CHECC). The CHECC relays the request to the Governor. The Governor then requests the SNS from CDC officials. Designated signatories for the SNS from the Van Buren/Cass District Health Department can be found in the letter to MDCH found here. Page 25 6/24/2017 2.2.1 Activation of the SNS Plan Once the DHHS Secretary decides to deploy SNS assets, follow the response guidelines in this plan to receive, distribute and dispense SNS assets when they arrive. Key activities include: Command and Control, Receipt, Store and Staging of assets at the Distribution Node, inventory control, dispensing, and tactical communications. 2.3 Key Contacts for Van Buren/Cass District Health Department In the event that the Strategic National Stockpile is requested, the Van Buren/Cass District health Department would be utilizing the Comprehensive All-Hazards Response Plan found in the office of the Emergency Preparedness Coordinator at the Hartford facility. This plan outlines the Public Health Leadership Team and their roles. As part of the requisition process for the SNS, either the Emergency Management Official or Health Officer must contact the Chairman of the Board. This contact structure is in place in both counties of our jurisdiction. Immediate notification contacts might include the following persons: Health Officer Jeff Elliott Office: 269- 621-3143 x337 Fax: 269-621-2725 Home: 269-372-3529 Cell: 269-580-3519 [email protected] Emergency Preparedness Coordinator SNS Coordinator Jennifer Zordan Home: 269-427-7149 Cell: 269-906-0074 Office: 269-621-3143 x382 Fax: 269-621-2725 [email protected] Medical Director Dr. Rick Johansen Pager: 269-989-0056 [email protected] Director of Nursing/Alternate SNS Coordinator Sue Bailey Cell: 269-760-7084 Office: 269-621-3143 x319 Home: 269-372-4328 [email protected] Local SNS Coordinator (Cass County) Cass County Emergency Management Dave Smith Office: (269) 445-4160 Fax: (269)445-4169 [email protected] Local SNS Coordinator (Cass County) Van Buren County Domestic Preparedness Al Svilpe, Director Office: (269)657.7787 Fax: (269) 657-7786 [email protected] Page 26 6/24/2017 2.4 SNS Request Process Once a public health emergency is recognized as having the possibility of overwhelming local, regional, and/or state pharmaceutical and medical assets, state health officials should recommend that the governor request the deployment of SNS assets by calling the CDC’s Director’s Emergency Operations Center (DEOC) at 770-488-7100. The decision to deploy will be a collaborative effort between local, state, and federal officials. The process will begin at the local level when officials identify a potential or actual problem they believe will threaten the health of their community, such as an unusual number of people reporting to area hospitals with similar symptoms, or the discovery of significant numbers of dead animals. Evidence of a credible biological or chemical threat to the region may also be reason to initiate an SNS request. Efforts to identify the cause of the problem will typically involve the State Laboratory, as well as laboratory and epidemiological capabilities of the CDC. Local officials, through established emergency operation plans, will notify the State Emergency Operations Center (SEOC). The SEOC, in collaboration with the State Health Operations Center (CHECC), will notify the Governor/designee if the problem appears to be serious enough to require resources the local community or region may not have. If the Governor supports that conclusion, she will formally request the SNS directly from the CDC or include the request as part of a formal request for federal assistance through the national emergency response system. The Director of the CDC will quickly evaluate the Governor’s request along with local, state, and federal officials by evaluating the actual or potential threat, the local/regional resources, and the planning that has taken place for dealing with the threat. If the Director of the CDC concurs that local/regional resources will be insufficient, the SNS will be deployed. SNS Request Flow Local to State VBCDHD MDCH/OPHP CHECC State EOC (MSP) Local EOC Office of the Governor CDC Page 27 6/24/2017 2.4.1 Communications with Local EOC & State Officials Establish an expedited communications process for rapidly informing local and state officials, including the governor, of an actual or potential health emergency. It is important to begin communications among local, state and federal officials as early as possible. Some of the information you should have available when calling to request SNS assets includes: A clear, concise description of the situation Any results of specimen testing Information on the decisions already made regarding the response to the event o Target population for prophylaxis, quarantine measures, and facilities to be used throughout the response process Information on the availability of state and/or local response assets A description of the SNS assets needed to support a response to the situation. Share evidence of terrorism or suspected terrorism 2.4.2 Communications with Dispensing Sites and other partners The request for re-supply of SNS assets and or other supplies, equipment or personnel will be done through the EOC. Dispensing sites (DS Manager) will communicate with the Incident Commander, the Public Health Leadership Team and the EOC. The formal lines of communication will be determined at the time of the event based on the scale and size. If the Public Health Leadership Team is not activated, the Dispensing Site Manager will communicate directly with the Incident Commander and the EOC. Page 28 6/24/2017 Partnership matrix MDCH/OPHP Local Health Departments CHECC Dispensin g Sites Hospitals Care Centers RSS State EOC (SEOC) Local EOC’s Security Transportation Other Resources Page 29 6/24/2017 2.5 Re-supply of SNS Assets Additional assets are available for an appropriate response, if needed by requesting them from the DSNS. To fulfill local and regional requirements for additional resources, local and regional managers need to work with the state to determine methods and procedures for reordering and exchanging information. Again, all involved parties must be kept informed of replenishment activities. 2.5.1 Procedure for requesting additional assets Fax order form to the CHECC as required by in the State of Michigan SNS Plan. Use the forms found in Attachment 1 and 2 (Original order for and Justification). The level of federal response will help determine the avenues you will use to request additional assets. For example, if there is a declared national emergency, the National Response Plan may be executed. DHS would establish a Joint Operations Center (JOC) with Emergency Support Function #8 (ESF 8) section responsible for public health and medical services. Most likely, a state representative would request assistance through ESF 8 at the JOC. The JOC would task DHHS to provide the additional support to DSNS. In contrast, under a public health emergency enacted by the DHHS Secretary, a state representative may request additional support directly from the DHHS Secretary’s Operation Center (SOC) or from a deployed DHHS response team. Regardless of the level of federal support or the methods for requesting additional supplies, the TARU team will be there to assist you. To ensure complete coordination, all involved parties must be informed of replenishment activities. 2.5.2 CDC Decision Algorithm The following algorithm (based on CDC SNS guidance) shows the request process, as well as the CDC process for deciding whether to deploy the SNS. Based on recommendations from the Michigan Department of Community Health and the Michigan State Police Emergency Management Division, the Governor or designee will request the SNS. The request will be made to the Director of CDC (this request can be made via the CDC Emergency Hotline at (770) 488-7100. Note: The local jurisdiction Emergency Management Agency is responsible for the rapid notification of local and state officials of an event that may require the SNS. Both the state and local government have developed Emergency Action Guides that detail the notification procedures used during a major emergency. Algorithm for Requesting, Deploying, and Receiving the SNS (State to Federal) Page 30 6/24/2017 Page 31 6/24/2017 2.6 After the Request is made Immediately upon conclusion of the request call, DSNS will call the SEOC (MI) to get information DSNS needs to provide the most appropriate and effective response. These calls will help to: Verify points of contact for DSNS deployment, including the State SNS Coordinator and RSS manager Determine the location and information about the RSS facility and Distribution Node. Determine the number of PODs needed Assure that you have appropriate security Determine the treatment regimen the State ill follow to respond to the situation Provide information on State policies and State decisions concerning the use of investigational new drugs Define the population to receive prophylaxis Determine the need for additional media announcements, press releases, risk communications, health alerts, etc. Discuss SNS asset transportation plans (from RSS to Distribution Node) Page 32 6/24/2017 3. Before the SNS Arrives 3.1 SNS Notification If the SNS is requested there are specific persons who must be notified that the request has been made. These individuals are key players in the set up of the dispensing sites or make significant decisions in the dispensing process. The Public Health Leadership Team will be involved in making the decision to request the SNS. Once that decision has been made, the set up procedures and the staff involved need to be notified of the request. Redundant communication methods are in place to locate and notify essential personnel in the event that the SNS is requested. Those communication steps include: 1. 2. 3. 4. MI-HAN: The first step in notification should be a high alert from the Michigan Health Alert Network (MI-HAN). This alert should be specific to the need for the request of the SNS and the populations affected. Other information should then be developed and posted on the portal. Phones: The second step to the notification process should be phone calls to direct individuals on their roles in the arrival and set up of the Distribution Node and Dispensing Sites. Email: The third step, a final and redundant step, is to send all notification information including a schedule of events and where to report by email to essential personnel. During NORMAL Business Hours: An announcement will be made to all staff. Email notices will be sent and printed material will be available that outlines the staffs responsibility to report to the dispensing site(s), shift times and any other significant information including when/how to receive prophylaxis. During AFTER Hours, this information will be available at the health department, the dispensing site and the Emergency Operations Center for distribution. The following quick reference guide includes those individuals who should receive notification. Page 33 6/24/2017 3.1.1 Quick Reference Notifications for the Request of the SNS Home: 269-372-3529 Office: 269-621-3143 Cell:269-580-3519 Home: 269.428.0246 Pager: 269-989-0056 Cell: 269-921-5479 Home: 269-372-4328 Office: 269-621-3143 Cell: 269-760-7084 Health Officer(VBCDHD) Jeff Elliott [email protected] Medical Director (VBCDHD) Rick Johansen [email protected] Nursing Director (VBCDHD) Sue Bailey [email protected] Emergency Preparedness Coordinator (VBCDHD) Jennifer Zordan [email protected] Home: 269-427-7149 Office: 269-621-3143 Cell: 269-906-0074 Emergency Management Director, Van Buren County Al Svilpe [email protected] Office: 269-657-7786 Pager: 269-232-4112 Cell: 269-377-4080 Emergency Management Director, Cass County David Smith [email protected] Phone: 269-445-8768 Cell: (269) 336-1710 Health Officer, Kalamazoo County Linda Vail Buzas [email protected] Office: 269-373-5247 Cell: 269-207-5779 Health Officer, Allegan County Rashmi Ganesan [email protected] Home:269-226-2116 Cell:269-998-1107 Health Officer, St. Joseph County Steve Todd, RS, MPA [email protected] Health Officer Berrien County Mike Mortimore [email protected] Home: 269-429-3123 Office: 269-927-5600 Region 5 Epidemiologist Kim Kutzko [email protected] Office: 269-337-4495 Cell: 517-930-3086 Jeff Mills, Superintendent, Van Buren ISD [email protected] John Ostrowski, Superintendent Cass ISD [email protected] Office: 269-674-8091 Home: 269-673-9600 Cell: 269-208-2493 Dispensing Site Administrator Van Buren County Site(s) Dispensing Site Administrator Cass County Site(s) Michigan State Police 24/7 Emergency Duty Officer MDCH-24/7 Emergency 24/7 Emergency Office:517-279-9561 ext. 107 Office: (269) 445-6204 Primary Number: 517-241-8000 800-525-5555 Alt Number: 517-241-6843/6862 Non Emergency SEOC Fax: 517-241-6815 Day: 517-335-8150 After Hours: 517-335-9030 Updated: 12/2008, 2/2009, 2/2010 Page 34 6/24/2017 3.2 Identifying Official First Responders and Essential Service Providers During the early hours of a large-scale public health emergency, the LHD must assure that prophylaxis will be offered to teams of personnel responsible for “Essential Services” and “First Response”. The goal of this protection is to assure that essential services will be continued and that the general population will be protected. In general, each agency listed in the table below should identify a team of workers sufficient in number that two 12-hour shifts per day can be staffed during at least the first 48 hours of the emergency. The staff of the LHD can then work with each agency to determine the best mechanism for delivery of prophylaxis to these teams plus their family members. Protection of family members assures that workers will be able to report for work without fear that their families are unprotected. For prophylaxis against bacterial infection, local supplies of antibiotics will facilitate timely prophylaxis. *Tribal Staff, Public Examiners, Mortuary Veterinarians, Doctors, Nurses, Mental Health/Social Waste/Water Plants/Utilities, Organizations (e.g. Cross), Utilities Essential personnel provided by Management staff and family 3.2.1 Essential First Responders Deployment Phase for Prophylaxis Emergency Mgmt Law Enforcement Phase 1 Phase 1 Number of Persons for Initial Prophylaxis for Van Buren/Cass Co. 4/2 139/120 Fire Phase 1 426/160 EMS Local Public Health Emergency Department Staff Phase 1 Phase 1 288/123 75 Phase 1 Hospital planning Emergency Department Staff Phase 1 & 2 Hospital planning Other Essential Personnel* Phase 2 5548/2968 35 Possible Mechanisms for Prophylaxis LHD Fast Track LHD Fast Track/MCA LHD Fast Track/MCA MCA LHD Fast Track Hospitals should plan and arrange for prophylaxis of their own staff Hospitals should plan and arrange for prophylaxis of their own staff LHD at PODs Works, Medical Services, Dentists, Pharmacists, Animal Control, Services, RACES, Treatment Volunteers, Aid American Red based on numbers Emergency reflecting agency members. 3.2.1 Types of Populations to Receive Mass Prophylaxis Clinic Operations Front Line Workers General Public Homebound Institutionalized Special Populations Who will receive prophylaxis? Official first responders and essential service providers (see next page for details) All affected individuals who are able to come to clinic sites Those confined to homes such as the elderly Long term care residents, educational institutions, inmates, etc. Cultural/ language minorities, illegal aliens, homeless, persons with disabilities Where could prophylaxis be offered? Previously designated Dispensing Sites for First Responders, Central location or at work sites Clinic sites with easy but controlled access, sufficient space, climate control In home setting, using Home Health Services Through usual mechanism of institution’s health care Through outreach agencies, peer educators, mobile medical teams When will prophylaxis be offered? During first 12 hours of emergency. Phase I & II Beginning at 24 hrs and continuing until all affected have been served Phase III Beginning at 24 hrs and continuing until all affected have been served Phase III Beginning at 24 hrs and continuing until all affected have been served Phase III What is the source of prophylaxis items? Local supplies Begin as soon as clinic staff have been immunized or when supplies arrive but no later than 24 hrs Phase III Local, supplement by SNS Push Pack, continue with -managed inventory (MI) if needed Local, supplemented by SNS Push Pack, continue with MI if needed Local, supplemented by SNS Push Pack, continue with MI if needed Local, supplemented by SNS Push Pack, continue with MI if needed How will the clinic be staffed? LHD staff, local health care staff LHD staff plus medical, non-medical & volunteer staff Mobile Distribution Teams (MDT) with help from LHD as needed Institution health care facility and teams Outreach workers, MDT, LHD staff How notify professionals? Call down of responders through EOC and Central Dispatch Activate clinic medical, non-medical and volunteer staffing Activate MDTs Institution health care facility and teams procedures Outreach workers, peer educators, MDTs. How notify the clients? Reassuring information about event & general information about response actions Specific information about who, what, when & where for clinics Specific information by media and by home health agencies Specific information through normal institution channels Specific information by outreach workers and peer educators 36 3.3 Activation of the Dispensing System Phase I Deployment: Intended for immediate prophylaxis of First Responders (Law Enforcement, Fire & EMS), Public Health, and Emergency Management staff to safeguard critical public safety, medical and emergency management infrastructure for management of additional phases. It is expected that hospitals would use on-site pharmaceuticals for prophylaxis as needed to cover Hospital Emergency Department staff and other essential Hospital staff. The intent of Phase I is to rapidly deploy and administer prophylaxis at existing facilities of each organization to the extent that is possible, with larger scale operations located centrally at Van Buren Intermediate School District. Certain areas of Van Buren and/or Cass County may be prioritized as appropriate depending on threat and incident type assessment. Priority will be given to on-duty staff, followed by off-duty staff. Each organization is responsible to manage deployment to sub-station facilities as needed. Pharmaceutical resources from hospital and community pharmacies will be used initially until arrival of SNS resources. Within each organization, the following priorities should be applied by category of staff: #1 #2 #3 Field or Front-line Level Personnel Dispatch/Communications Personnel Administrative/Management/Facility Personnel Employees of Facilities to be used as PODs as necessary (only those employees needed to support POD activities) Van Buren Intermediate School District Conference Center Van Buren Intermediate School District Technology Center Southwestern Michigan College Paw Paw High School Pokagon Tribal Health Center Gobles High School Decatur High School South Haven Armory Hospital Emergency Department Staff: Lakeview Community Hospital Emergency Department South Haven Community Hospital Emergency Department Borgess-Lee Memorial Hospital Emergency Department Pokagon Tribal Health Center Health/Human Services: Van Buren/Cass District Health Department American Red Cross – Greater Kalamazoo American Red Cross – Van Buren CISM Medical Examiner - Cass Community Emergency Response Teams 37 Department of Human Services – Cass Department of Human Services – Van Buren Mental Health Authority Medical Examiner – Van Buren Van Buren County Cass County Law Enforcement: Van Buren County Sheriff’s Dept. Office of Domestic Preparedness (EM) Michigan State Police, Post #51, Paw Paw Michigan State Police, Post #55, South Haven Bangor Police Dept. Bloomingdale Police Dept. Covert Police Dept. Decatur Police Dept. Hartford Police Dept Lawton Police Dept. Lawrence Police Dept. Mattawan Police Dept. Paw Paw Police Dept. South Haven Police Dept. Fire Department: Dowagiac Fire Dept. Cassopolis Fire Dept. Pokagon Township Fire Dept. Bangor Fire Dept. Bloomingdale Fire Dept. Columbia Township Fire Dept. Covert Fire Dept Gobles-Pine Grove Fire Dept. Hartford Fire Dept. Keeler Fire Dept Lawrence Twp. Fire Dept. Lawton Fire Dept. Mattawan Fire Dept. Paw Paw Fire Dept. Sister Lakes Fire Dept. South Have Area Emergency Services EMS: Cass County Sheriff’s Dept. Office of Emergency Management (EM) Dowagiac Police Department Cassopolis Police Department Edwardsburg Police Dept. Marcellus Police Dept. Vandalia Police Dept. Pokagon Tribal Police Dept. Cass County Medical Control Authority Van Buren County Medical Control Authority VBEMS Ambulance Service Coloma EMS South Haven Fire/EMS Service CONTACT INFORMATION FOR ALL ORGANIZATIONS IS KEPT CONFIDENTIAL AS PART OF THE EMERGENCY OPERATIONS CENTER CALL DOWN LIST. 38 Phase II Deployment: Involves vaccination or prophylaxis of First Responder immediate family, ancillary POD personnel, Government Officials, all medical providers, and CERT teams. In certain emergencies where disruption of public utilities has occurred, essential personnel addressing utility concerns will be included in Phase II deployment. Full POD mobilization occurs in Phase II. Depending on the infectious agent (extent of release, transmissibility, timing for effective vaccination or prophylaxis) mobilization of deployment is defined at three optional levels described as follows: Alpha: Represents a maximal deployment of resources throughout Van Buren/and or Cass County for infectious agent cases involving a maximal release or extreme transmissibility hazard; or less than 7 days to complete effective vaccination or prophylaxis of the general public. Deployment at this level will be complex for Command and Control and will likely involve the use of a limited number of large sites as PODs. Bravo: Additional but smaller sites Countywide for infectious agent cases with a lower extent of release or lower transmissibility hazard; and 7 to 14 days timing to complete effective vaccination or prophylaxis of the general public. Charlie: Requires deployment of the fewest resources due to limited extent of release or low transmissibility hazard; and two weeks or more timing to complete effective vaccination or prophylaxis of the general public. It is likely that this would involve use of a large number of smaller sites as PODs. At this phase, POD entry would need to be strictly limited to First Responder immediate family members, Government Officials, medical care providers and public utility personnel with appropriate identification. This deployment would also serve as a primary framework for mass vaccination/prophylaxis of the general public once Phase II deployment is completed. Certain areas of Van Buren and/or Cass County may be prioritized as needed depending on assessment of threat and incident type. Notification would be issued through various public media sources. Phase III Deployment: This phase initiates full-scale general public mass prophylaxis/vaccination. Additional POD sites beyond those activated in Phase II may be added expanding into outlying areas. Certain areas of each county may be prioritized as appropriate depending on threat and incident type assessment. Alpha, Bravo or Charlie deployment levels would be chosen based upon the infectious agent, extent of release, transmissibility and time required to effectively complete vaccination or prophylaxis of the general public. In addition, these sites could be used in multi-purpose roles depending on the type and extent of an incident, including shelter sites and Neighborhood Emergency Help Centers as part of the Modular Emergency Medical System (MEMS). 39 3.4 Credential Verification of Licensed Personnel The Van Buren/Cass District Health Department will verify the license of volunteers, if needed through the State of Michigan website at http://www.cis.state.mi.us/free/default.asp or go to MDCH website and click on the Health Systems Licensing link on the left side. The LHD will utilize the MDCH/OPHP and local EOC plans and resources to develop a pre-event list of interested professionals that would volunteer but are not part of the public health and hospital staff. This list will come from the Department of Consumer and Industry Services (licensing). This list of volunteers should be updated every two years by the LHD. 3.4.1 Personnel Badges Currently the health department has designed Incident badges that are ready to be printed from the regional badge system (currently owned by Kalamazoo County Health & Community Services) for distribution to all professional volunteers when an incident occurs. No one should gain entry to a DS without appropriate ID. The ID process should be coordinated with the local emergency management as well as inter-county emergency management communication to enable recognition in other jurisdictions. The badge system is currently only available to local health department planning staff regionally due to equipment needs. The local emergency management offices have plans to utilize the same identification system for all first responders, this includes public health. Additional funding is needed to purchase a local badge system. As funds and equipment become available, this process will continue. Van Buren County Office of Domestic Preparedness also has a FireTrax system that could be used in the event of a county-wide emergency. The county has already developed and distributed badges to first responder personnel. Public Health personnel would likely be given FireTrax badges at the onset of an event. Just in Time Training for FireTrak can be obtained by contacting the Van Buren county Emergency Management office or Central Dispatch Director, Jeri Tapper. As part of the agreement between Emergency Management and Public Health, identification of personnel is a task that will be coordinated by Central Dispatch. If there is a situation in which training is required or JITT is required for FireTrax, Central Dispatch will coordinate this training. All badges for all personnel responding to a public health event involving medical material and resources should include the following items: Name Picture Role (or Job) Venue Access If needed the Van Buren/Cass District Health Department will develop a local liability waiver form for volunteers and decide when the form will be signed by individual volunteer staff for response to the event. 40 41 3.4.2 MI-Volunteer Registry/Medical Reserve Corp Mi-Volunteer Registry will include a database of volunteers, both licensed and nonlicensed. This database is available to the EPC and MDCH 24/7. Alerts and messages can be sent to volunteers informing them of an incident. A protocol to handle essential personnel not listed in the database Pre-determined staging sites to gather personnel and distribute ID badges (Hartford Office or local EOC) A notification system to alert volunteers and direct them to a staging site or designated clinic site A process for collection of ID badges at end of shift Tracking/documentation of released and returned badges The Van Buren/Cass District Health Department may use pharmacists, doctors, nurses, and other professionals such as interpreters and sign language personnel to support mass dispensing site operations. The Van Buren and Cass County Emergency Management Division through its various annexes and partners, Medical Reserve Corps, (MiVolunteerRegistry), 5th District Medical Response Coalition, American Red Cross, Van Buren and Cass County United Way, and others, will be responsible for the recruitment, training, deployment, and retention of not only medical personnel, but also volunteers needed to support dispensing site operations. To that end, the Medical Reserve Corps will ensure that program administration, to include contact information of volunteers, is maintained. The 5th District Medical Response Coalition is responsible for administration of the Medical Reserve Corps. Additionally, volunteers in Van Buren or Cass County and throughout Region 5 will be identified and accessed through the Michigan Volunteer Registry available online at http://mivolunteerregistry.org. Currently there are more than 260 registered volunteers in the 5th District. The registry has the capabilities to register, track, credential, and alert volunteers at any time. 3.5 Disaster Response Assets The Michigan Emergency Preparedness Pharmaceutical Plan (MEPPP) which is currently under development at the MDCH/OPHP will reference all pharmaceutical caches available throughout the state of Michigan. Currently there are several resources that are known, but may not be in detail. Those include: Hospital Pharmaceutical Cache Public Health Department Pharmaceutical Cache Metropolitan Medical Response System (MMRS) Michigan Emergency Drug Delivery and Resource Utilization Network (MEDDRUN) Pharmaceutical Wholesaler/Manufacturer Michigan State Police Regional Response Team Network (MSP-RRTN) Antidote Kit Program CHEMPACK Program State Purchasing Contracts Strategic National Stockpile Bio-Hazard Detection System (BDS) 42 3.5.1 Pharmaceutical Cache Considerations CRITERIA OF CHOICE Antibiotics are considered to be either preferred first line agents or alternate second line agents. Preferred agents are to be used first unless one of the following conditions exists: Allergy or history of prior adverse side effects of the first line agent Patient is HIV positive or otherwise significantly immune compromised making the use of the preferred agent dangerous in that patient. Patient is pregnant and the preferred agent is contraindicated. BIOLOGICALS ORAL/SOLID FORMULATIONS 1. PREFERRED Cipro 500mg 20's Unit of Use Btls. Doxy 100mg 20's Unit of Use Btls. Amoxicillin 500mg capsule, 30's Unit of Use btls. Tetracycline 500mg capsule, Rifampin 300mg capsule 2. ALTERNATIVE Erythromycin 500mg Levofloxacin 500mg ORAL/LIQUID FORMULATIONS (These formulations can be used for pediatric victims, elderly victims or any victim with the inability to swallow a solid formulation) 1. PREFERRED Ciprofloxacin suspension 5gm/100ml Doxycycline Susp.25mg/ml, 60ml Amoxicillin 400mg/5ml, 100ml 2. ALTERNATIVE To be determined by physician. INTRAVENOUS SOLUTIONS (IV) FOR INJECTION 1. PREFERRED Ciprofloxacin 400mg in D5W 200ml (Bags) 2. ALTERNATIVE Doxycycline 100mg IV (Vial) 43 INTRAMUSCULAR INJECTIBLE SOLUTION 1. PREFERRED Streptomycin IM 2. ALTERNATIVE Gentamicin Sulfate 40mg/ml (20ml) IM ANTIVIRALS 1. CHEMOPROPHYLAXIS Amantadine (Symmetrel) Rimantadine (Flumadine) 2. TREATMENT Oseltamivir (Tamiflu) Zanamivir (Relenza) Pediatric Considerations: Rimantadine is not approved for treatment of children aged < 13 years. For treatment, these persons should receive amantadine (children aged 1-12), oseltamivir (children aged 1-12), or zanamivir (children aged 7-12). OPTIONAL FORMULARY ITEMS To be considered based on demand and the broadening of the targeted population base. Ancillary supplies and IV diluents solutions are an example of optional items for consideration. 44 ANTIBIOTIC RATIONALE Medications for Treatment and Prophylaxis of Infection by Bioterrorism Agents (some of the same antibiotics can be used for different biological threat agents as a preferred, alternative, prophylaxis or treatment option. Also, the drugs reflected in the table below are the most likely to be in short supply during the early phases of a large scale public health emergency.) MEDICATION FORMULATION PREFERRED or ALTERNATIVE INFECTIOUS ILLNESS Amoxicillin Ciprofloxacin Ciproflaxacin Doxycycline Doxycycline PO IV PO IV PO Alternative Preferred Preferred Alternative Preferred Erythromycin Erythromycin Gentamicin Levofloxacin Levofloxacin Penicillin Rifampin Streptomycin Tetracycline IV PO IM IV PO IV PO IM PO Alternative Alternative Alternative Alternative Preferred Alternative Preferred Preferred Preferred A(PEP) A (treat) A (PEP) A, P, T (treat) A,P,T (PEP); B (treat) A (treat) A (PEP) A, P, T, (treat) A (treat) A (PEP) A (treat) B (treat) P, T (treat) P, T (PEP); Q (treat) BIOLOGICAL KEY A PEP P Treat T B Anthrax Post Exposure prophylaxis Plague Treatment Tularemia Brucellosis Q Fever 45 ANTIVIRAL CHEMOPROPHYLAXIS AND TREATMENT Treatment must begin within 2-days of the onset of symptoms and must be taken for a 5day duration. These drugs can reduce the symptoms of the flu and shorten the time you are sick by 1 or 2 days. They also can make you less contagious to others. When used for prevention, these drugs are about 70% to 90% effective for preventing illness in healthy adults when used for 2-weeks following vaccination. Agent Influenza Virus Affected Administration Amantadine2 Influenza A Oral Central nervous system/ 100mg 100mg Gastrointestinal twice daily3 twice daily3 Rimantadine4 Influenza A Oral Central nervous system/ 100mg 100mg Gastrointestinal twice daily3 twice daily3 Zanamivir Influenza A&B Oral inhalation Oseltamivir Influenza A&B Oral Primary Side Effects Respiratory Gastrointestinal Treatment Prophylaxis 100mg twice daily NA6 75mg 75mg twice daily3 twice daily3 REFERENCES: 1. 2. 3. 4. 5. 6. McDade JE, Franz D. Bioterrorism as a public health threat. Emerg Infect Dis. 1998; 4:493-4 Henderson DA. Bioterrorism as a public health treat. Emerg Infect Dis. 1998; 4:488-92 Drugs and vaccines against biological weapons. Med Lett Drugs Ther. 1999; 341;815-26. Centers for Disease Control and Prevention (Bioterrorism Preparedness and Response) (www.bt.cdc.gov) Centers for Disease Control and Prevention (publisher of MMWR Morbidity and Mortality Weekly Reports and Emerging/Infectious Diseases) (www.cdc.gov) American Society of Health –System Pharmacists Emergency Preparedness – Counter-terrorism Resource Center (www.ashp.org/public/proad/emergency/em_prep.html) 46 3.5.2 Hospital Pharmaceutical Cache NOTE: The following information is not for public release/consumption. The table below provides a current Hospital Supply Snapshot that is updated annually. The snapshot of supplies below was collected by the 5th District Medical Response Coalition. The following survey language was used: “The dosage forms were indicated for purposes of outlining suggested doses for treatment. The survey seeks to inventory the total doses available in Michigan, so please indicate the number of dosage equivalents on hand. For example, if you have 100 caps of Ampicillin 500 mg, 200 caps of Ampicillin 250 mg, and 10 x 150 ml of 250 mg/5 ml Ampicillin suspension on hand, please indicate the total dosages as: 350 doses available. Medication Reporting Basis Mark I kits Atropine 1 mg injection Atropine bulk (all formulations) Midazolam injection Diazepam injection Lorazepam injection Cyanide antidote kits Amyl nitrite Sodium nitrite 300 mg Sodium thiosulfate 12.5 g Potassium iodide 130 mg tabs Doxycycline caps 100 mg* Doxycycline injection 100 mg Tetracycline caps 500 mg* Ampicillin caps 500 mg Ampicillin injection Amoxacillin 500 mg* Augmentin 500 mg* Cipro tabs 500 mg* Cipro injection 400 mg Cipro XR 1000 mg* Avelox (moxifloxacin) 400 mg Avelox (moxifloxacin) injection Floxin (ofloxacin) 400 mg* Floxin (ofloxacin) injection Levaquin (levofloxacin) 500 mg Levaquin (levofloxacin) injection Maxaquin (lomefloxacin) 400 mg* Noroxin (norfloxacin) 400 mg* Penetrex (enoxacin) 400 mg* Tequin (gatifloxacin) 400 mg* Tequin (gatifloxacin) injection Trovan (trovafloxacin) 200 mg* Trovan IV (alatrofloxacin) injection Albuterol MDI 17 g Total # kits available Total # doses available Total # mg when reconstituted Total # mg available Total # mg available Total # mg available Total # of kits Total # vaporales available Total # doses available Total # doses available Total # doses available Total # doses available Total # doses available Total # doses available Total # doses available Total # mg available Total # doses available Total # doses available Total # doses available Total # doses available Total # doses available Total # doses available Total # mg available Total # doses available Total # mg available Total # doses available Total # mg available Total # doses available Total # doses available Total # doses available Total # doses available Total # mg available Total # doses available Total # mg available Total # inhalers available 47 Oaklawn Quantity 0 75 5000 200 100 200 1 5 0 0 0 150 15 125 200 10000 200 20 100 20 0 0 0 0 0 0 0 0 0 0 100 40 0 0 20 BCHS Quantity 0 200 0 1760 150 40 1 0 0 2 0 200 50 0 100 10000 100 100 200 10 0 0 0 0 0 400 12000 0 0 0 0 0 0 0 12 Albuterol unit dose 2.5 mg for aerosol Morphine sulfate injection Dilaudid injection Fentanyl injection Demerol injection Total # doses available Total # mg available Total # mg available Total # mg available Total # mg available 100 500 200 200 1000 180 4600 2000 65 50000 Other Devices Reporting Basis Number of units available Number of devices Oaklawn Quantity 1 500 Number of devices/units 10 BCHS Quantity 8 260 20 Portable X-ray units N95 or above particulate respirators PAPRS (powered air purifying respirators) Ventilators—adult Ventilators—pediatric Number of devices Number of devices 5 5 15 10 3.5.3 Van Buren/Cass District Health Department Cache The Van Buren/Cass District Health Department currently has enough Tamiflu to treat the health department essential personnel and their families during an emergency. The health department also has a stockpile of Doxycycline and Ciprofloxacin for use during emergencies to treat health department personnel and their families. The quantity of medications and other medical supplies that are available for treating essential personnel prior to the arrival of the SNS can be found on the inventory sheet at the health department. It has also been determined that hospitals have enough medication (i.e. Doxycycline) on hand to treat essential personnel during an emergency. There are also numerous local pharmacies that are collaborating with the health department to identify available caches during an emergency. 3.5.4 Van Buren County Mass Casualty Incident (MCI) Trailer (For Official Use Only) The 5th District Medical Response Coalition (5DMRC) has supplied ed Van Buren County’s 7’ x 16’ cargo trailer with medical supplies. Van Buren County Emergency Management and the 5th District MRC will collaborate on issues of supply, storage, and request. This trailer is currently stored at the Van Buren County Sheriffs Department and it is in the process of collecting supplies. A list of contents can be found on the following table. Other equipment found in the trailer consists of 10 PAPR’s, and 25 Incident Command Identification Vests. Activation Process Trailers are under the control of local emergency management director. Therefore, the trailers would be requested through the local Emergency Operations Center (if activated) or from the local Emergency Manager (if the EOC is not activated). Rapid deployment of a trailer may be done through 5 th District MEDCOM. Currently, MEDCOM is being set up to receive the initial report from 48 the scene EMS officer. Activation procedures will be formalized upon completion of the trailer and collaboration between Emergency Management and the 5DMRC 49 MCI Trailer Contents (not finalized) Airway Box Berman (oral) Airway Kit, Incl Sizes 1-6 Nasal Pharyngeal Airways, 6 per set, with case Combitube Airway, Adult Combitube Airway, Small Adult V-Vac Starter Kit V-Vac Replacement Cartridge V-Vac Suction Catheter 4/PK Lite Blade, Disposable Laryngoscope Set Ventilation Box Bag Valve Ventilator, Disposable Adult Bag Valve Ventilator, Disposable Pediatric Ventilators, Disposable O2 Powered IV Box Sodium Chloride, 0.9% Inj. IV Start Pak w/PVP, Tegaderm Intravenous Catheter, 18 ga by 1 1/4" Intravenous Catheter, 20 ga by 1 1/4" Gravity IV Admin. Set 10 drop/ml w/one Y site & flashball, 72" long Disposable Pressure Infuser Bags, Non-Sterile, 1000 ml Dressings and Bandages Box Kerlix Burn Dressing, 4-Ply, 17"x26", Sterile Sterile Absorbant Combine Pads, 8"x10" Kerlix Lite Gauze Bandage, 4" x 4.1 yds. (96 rolls per case) 4x4 12-Ply Sterile Gauze Pads 3M Hypoallergenic Surgical Tape, Transpore (Plastic): Standard 1"x10 Yds Emergency Bandage 6" (Military Style) Triangular Bandage Ortho / Splint Box Philly EMT-Choice C-Collar Lil Patriot C-Collar "Sam II Splint", 4.25" x 36", GY Traction Splint, Kendrick Blanket Box Blanket, Disposable (50/cs) 50 Quantity 5 1 1 4 2 5 2 1 UOM 12 6 5 6/CS 6/CS EA 24 40 50 50 50 15 1 1 1 0.2 CS CS CS CS 2 20 60 Boxes 20 5 10 2 100 Assessment Triage Welch Allyn DuraCHECCk Sphygmomanometer, Child Welch Allyn DuraCHECCk Sphygmomanometer, Adult Welch Allyn DuraCHECCk Sphygmomanometer, Large Adult Stethoscope, Single-Head, Navy Trauma Shears, Black Triage Tags (bundles of 25) EMS Field Notes PPE - Gloves Non-Latex Exam Gloves (100/box) Small Non-Latex Exam Gloves (100/box) Medium Non-Latex Exam Gloves (100/box) Large Non-Latex Exam Gloves (100/box) X-Large PPE - N-95 Respirators N-95 Respirators (20 per Box) PPE - Other Sharps Conmtainer, 1.5Q Isagel 21 Oz. No-Rinse Hand Gel Convenience Bag w/guard 12/cs Protective Goggles Flashlights Water - Potable Water, Drinking (24/cs) Peds Box Pediatric Partial High Conc Mask (50/cs) Bag Valve Ventilator, Disposable Pediatric MONOJECT I-Type Sternal-Iliac Aspiration Needle (10/cs) Brasloew Tapes Hot / Cold Pack Box Instant Heat, 6x9 (24 per cs) Cold Pack, Disposable (24/cs) Disaster Bags Heavy Duty Disaster Pouch Free Standing Equipment Oxygen Manifold, with 8 Ports, Hard Case, 20 O2 Masks Oxygen Manifold, with 8 Ports (to 15 LPM) Oxygen Tank, Jumbo D Oxygen Regulator, Portable, 1 Diss, 1 Barb (0-25 LPM) Oxygen Tank, MM Aluminum with Valve (3455 L) Hi Tech Backboard, 18", White Generator Lights (500W x2 w/ tripod) 51 1 5 1 10 10 100 100 6 boxes 10 boxes 10 boxes 6 boxes 120 5 4 2 10 10 10 10 6 10 2 48 48 10 1 1 2 2 1 10 1 2 Cases 3.6 Buying Power/Surge Capacity The SNS Program’s Acquisition Partner, the Department of Veterans Affairs (VA) is able to negotiate the rapid purchase (at lower prices than the Federal Supply Schedule) of medical materiel, because it has already purchased billions of dollars of pharmaceuticals for the VA medical system. Based upon market analysis by the VA, the SNS Program selects certain high demand material items to hold in inventory The SNS Program has access to manufacturer’s “on-hand” surge capability for non-critical items The SNS Program uses various methods (like accessing the Universal Data Repository – UDR) to take a “snap-shot” look at the availability of medical materiel stock across the nation– specifically for non-critical items which would be needed in mass quantity 3.6.1 State Purchasing Contract This is a state asset. Documents describing the cache’s targeted population, contents, and activation process have been made available to VBCDHD through MI-DEAL. 52 3.7 Regional Caches 3.7.1 Mass Casualty Incident Trailer (MCI) Neighboring counties in the 5th District all have MCI Trailer stocked with supplies, equipment and medications. The contents of the MCI trailer can be found in section 3.4.3 above. These trailers can be activated through mutual aid agreements between local health departments, or emergency management. The trailers were stocked with supplies with funds from the HRSA Project with the understanding that the accepting county would deploy those resources if needed. 3.7.2 MEDDRUN Michigan Emergency Drug Delivery and Resource Utilization Network (MEDDRUN) Agent Specificity: Biological/Chemical Resource Type: Regional/State Program Description The Michigan Department of Community Health Office of Public Health Preparedness in collaboration with the Michigan State Police Emergency Management Division, the medical and pharmaceutical communities, rotary air emergency medical services, regional bio-terrorism preparedness planners, SNS regional planners, the Michigan Department of Military and Veterans Affairs and other healthcare partners developed MEDDRUN. The purpose of MEDDRUN is to bridge the gap between local resources and the more extensive SNS and other state and federal medical re-supply systems. The program is designed to rapidly deploy life saving medications and supplies (MedPacks) to a hospital or an emergency casualty site, ideally within one hour of request. In order to accomplish this, the MEDDRUN MedPacks have been geographically placed throughout Michigan in strategic locations that would allow for rapid deployment. In order to rapidly deploy these assets, Michigan has worked closely with rotary air emergency medical services. Over 90% of Michigan’s population is within one hour of three or more rotary air EMS programs. Complementing the rotary air services are ground EMS agencies, which serve as back up when air EMS is not available or not practical due to weather considerations. The ground EMS agencies are also used to provide primary response in areas not readily covered by air EMS. While the SNS has been created to address exhaustion of local resources, it is unlikely that any supplies will arrive at Michigan hospitals for at least 24 hours after being requested. Furthermore, in a chemical incident, the first two hours is the critical period and it is unlikely that SNS will have any positive impact in this type of incident. The resources must be available locally or regionally. In either case, these resources must be immediately deployable. 53 In addition to pharmaceuticals, it is generally recognized that hospitals also lack various critical supplies, such as ventilators. Additionally, there is a need for specialized personal protective equipment (PPE) to allow hospital personnel to function safely in potentially dangerous conditions. As part of an overall emergency preparedness system, hospitals should voluntarily pursue increasing the quantities of certain pharmaceuticals (i.e., antibiotics) that are used on a regular basis. However, this alone will be insufficient. Additional resources must be regional and be immediately deployable. MEDDRUN accomplishes this by placing caches of critical pharmaceuticals, supplies and PPE (“mini-push-packs”) with Michigan’s’ civilian EMS helicopters. This would be augmented by identical stockpiles deployed with ground EMS units in the Lansing area and in the Upper Peninsula. Why EMS Helicopters: Michigan currently has six civilian EMS helicopters well distributed throughout the Lower Peninsula. The following reasons support their use as the means to immediately deploy the mini-push packs to Michigan’s’ hospitals: Widespread distribution in the Lower Peninsula (see figure below) o Over 90% of the population is within one hour of 5 programs 24 X 7 immediate availability o EMS helicopters are continuously staffed for immediate response Familiarity with Michigan’s hospitals o EMS helicopters are accustomed to flying into hospitals Medical personnel for staffing o Programs are staffed by highly qualified medical personnel Communications capabilities o EMS helicopters’ radios are able to communicate with all hospitals Capacity to handle mini-push packs o EMS helicopters can readily handle payloads exceeding 250 lbs. Mini-Push Pack Contents: The contents of the caches can be determined by existing bioterrorism planning committees. Available funding will determine specific contents and their quantities. An example of possible contents is below. Supplies N-95s Gloves 30 cc Syringes Alcohol wipes Triage Tags Equipment Oxygen Manifolds Disposable Ventilators Metered Dose Inhalers Medications Albuterol Inhalers Mark 1 Kits Atropens 1 mg Atropens 2 mg Sodium Nitrite Inhalants Sodium Nitrite Injectable Sodium Thiosulfate Midazolam Doxycycline Inventory Control: Each Mini-Push Pack will be kept in a secure location with medications kept in soft packs with disposable locks. The packs will be inspected 54 regularly. Drug expiration dates will be tracked. For medications commonly used by hospitals (i.e., antibiotics), it is possible that hospital pharmacies may be able to recirculate the medications into hospital inventories. Through an innovative regional approach using Michigan’s EMS helicopters augmented by selected ground response vehicles, the State’s hospitals will have very timely access to essential medications and support equipment needed to effectively respond to mass casualties from biological, chemical, or radiological terrorism. 55 Targeted Population The MEDDRUN MedPacks are intended to be used by any hospital or at any emergency casualty site, where need exceeds local available resources. Primary: On-Scene Emergency Responders; Emergency Receivers in a Hospital or Health Department Setting Secondary: On-scene victims; Those reporting to a hospital requiring treatment. Michigan EMS Helicopters with 30 Minute Flight Distance 56 MEDDRUN/CHEMPACK REQUEST FLOW SCHEMATIC Abbreviations Biological or Chemical Event APOC: Alternate Point of Contact CSS: CHEMPACK Storage Site EOC: Emergency Operations Center EEI: Essential Elements of Information MA: MEDDRUN Agency MCA: Medical Control Authority MCC: Medical Coordination Center MI-HAN: Michigan Health Alert Network NA: Nerve Agent POC: Point of Contact EMS Identifies Need for NA Antidote Support or MEDDRUN/CHEMPACK Supplies NA Antidotes or existing supplies are depleting Confers with Incident Commander or EMS Provider Provides EEI to Central Dispatch or MC Hospital Local Emergency Management informed that CHEMPACK or MEDDRUN has been requested Central Dispatch or Requesting Agency EOC Initiates Activation Local Emergency Response Agencies / Hospitals / etc. Notified & Reporting Submits EEI Report MEDDRUN/CHEMPACK Communications Agency Primary: Survival Flight: 877-633-7786 Secondary: Aero Med: 616-391-5330 Notify MCA regarding dispatched transport vehicle 1.1.1.1.1 First Second Contact OPHP POC Beeper: 517-232-7297 OPHP POC will contact Requesting Agency to authenticate request Deployment Orders to selected MEDDRUN Dispatch and / or CHEMPACK POC / APOC Selected Agency notifies transport personnel and moves desired cache to designated loading area MEDDRUN/CHEMPACK Communications contact agency to provide confirmation or recall deployment OPHP POC then contacts Communications Agency to provide confirmation and determines need for additional resources OPHP POC Contacts MSP ELOP OPHP POC Contacts OPHP Director If approved, desired cache is loaded on transport vehicle OPHP POC Contacts Regional MCC Agency delivers supplies to requesting location OPHP POC coordinates a MI-HAN Alert consistent with guidelines Agency returns to service 57 MEDDRUN/CHEMPACK Deployment Protocol EMS Determines need for MEDDRUN or CHEMPACK Contact Medical Control Hospital or Central Dispatch Medical Control Hospital or Central Dispatch will contact MEDDRUN/CHEMPACK Communications: Primary Contact Survival Flight 877-633-7786 Secondary Aero Med 616-391-5330 (If communication failure with Survival Flight) EOC/Hospital/LHD/EMS Determines need for MEDDRUN or CHEMPACK Contact MEDDRUN/CHEMPACK Communications: Primary Contact Survival Flight 877-633-7786 Secondary Aero Med 616-391-5330 (If communication failure with Survival Flight) MEDDRUN/CHEMPACK Communications Agency 1. Obtain information contained on the Essential Elements of Information Form 2. Dispatch the appropriate resource a. If it is a Nerve agent event and > 300 casualties deployment of up to 3 MEDDRUN MedPacks would be most appropriate. b. If it is a Nerve agent event and 300 casualties CHEMPACK would be most appropriate and/or once the MEDDRUN resource has been depleted. c. MEDDRUN Contents Triage Tags N-95 Respirators Gloves Syringes & Alcohol Wipes Nerve Agent Antidotes (Mark 1 Kits for about 100 patients) Cyanide Antidotes Doxycycline Respiratory Support 1. Albuterol Inhalers 2. Oxygen Manifolds 3. Disposable Ventilators d. CHEMPACK Nerve Agent Antidotes (Mark 1 Kits for 1000 patients) Atropine Sulfate Pralidoxime Atropen Diazepam Sterile Water for injection 58 3. Contact OPHP Beeper 517-232-7297 to notify the MDCH and other state agencies as appropriate. 4. Complete Deployment order and Fax to MEDDRUN Agency or CHEMPACK Storage Site as appropriate when request has been verified by OPHP POC 5. Remain in contact as appropriate with the deployed agency as necessary OPHP Point of Contact (POC) Contact requesting agency to confirm that they did request MEDDRUN or CHEMPACK and deployment is appropriate Contact MEDDRUN/CHEMPACK communications agency to confirm the request or recall the deployment Contact MSP, ELOP 517-336-6605 Contact OPHP Director Contact Regional MCC as appropriate to the situation Send out a Michigan Health Alert Network (MI-HAN) Message based on guidelines MEDDRUN Agency Dispatch transport vehicle containing MedPack Communicate with transport vehicle and relay information to communications agency Deliver MEDDRUN MedPack(s) CHEMPACK Storage Site Pharmacist and security unlock CHEMPACK cage/room Contact pre-arranged transportation (Each region’s transportation mechanism may be different depending on resources available. For instance, some regions may use law enforcement agencies, or some may use EMS or other secure transportation. This will be coordinated through the regional bioterrorism initiatives.) Transport CHEMPACK container to pre-designated loading area Break the seal Load contents into transportation vehicle (pre-designated through regional initiative) to be delivered to other facility or incident site as directed by MEDDRUN/CHEMPACK Communications MSP ELOP Contact EMD Duty Officer Contact MSP district headquarters and advise of deployment Dispatch and response should not be delayed while waiting for confirmation from OPHP or Deployment Order Fax. 59 Essential Elements of Information (EEI) Report Essential Elements of Information Report 1. Name, Position, and Contact Information for the Individual Requesting Deployment of the CHEMPACK or MEDDRUN Cache? Name: ____________________________ 2. Name of Physician / Officer in Charge of Medical Management at the Scene (if different from “1.” above.) Name: ____________________________ Position/Title:______________________ Telephone/Other: ___________________ __________________________________ Position/Title: ______________________ Employer: _________________________ Telephone/Other: ___________________ 3. Location of Incident Jurisdiction Name: __________________ Closest Intersection: __________________ (or) Name of Site: ___________________ 4. Estimated Number of Casualties None 1 2-3 4-5 5. Symptoms of Casualties if NA suspected describe: Pin Pointed Pupils Dimness of Vision Slurred Speech Difficulty in Breathing 6. Local Supplies of Antidotes and Pharmaceuticals are Exhausted, multiple lives remain at risk, and CHEMPACK or MEDDRUN supplies are needed to save lives? 5-10 10-20 20-40 40-100 Twitching Seizures Chest Tightness Unconsciousness Yes ________ No ________ 60 100-300 300-500 500-1000 1000+ Deployment Order Form ****URGENT***URGENT***URGENT***URGENT**** MEDDRUN/CHEMPACK DEPLOYMENT ORDER DATE/TIME __________________ From: MEDDRUN/CHEMPACK COMMUNICATIONS AGENCY POC: Name: Tele #: Cell #: Fax #: To: CHEMPACK POC Name: Tele #: Cell #: Fax #: To: MEDDRUN POC Name: Tele #: Cell #: Fax #: CHEMPACK Deployment Information Immediately deploy: EMS CHEMPACK Cache(s) to the following Delivery Point: POC at scene: _______________ Mobile No. _______________ Radio Freq. ______________ Immediately deploy: Hospital Cache(s) to the following Delivery Point: POC at scene: Mobile No. Radio Freq. MEDDRUN Deployment Information Immediately deploy a MEDDRUN MedPack to the following delivery point: POC at scene: _______________ Mobile No. _______________ Radio Freq. ______________ Printed Name: Authentication Signature: Authentication * * * U R1.1.1.2 GENT * * * U R G E N T Signature: ***URGENT***URGENT**** 61 MEDDRUN MedPack Contents Confidential: Not for Public Release Revised 9/8/04 UOM Quantity Use Mark I Kits EA 120 Atropen 1mg Auto injector EA 30 Nerve agent and organophosphate pesticide antidote for children Midazolam, 10 mg/2 ml (box of 10 vials) BX 10 Anticonvulsant for nerve agent exposure and general sedative Amyl Nitrite (12 per pack); 1 per patient CT 10 Cyanide antidote, inhaled Sodium Nitrite 300 mg (1 vial per patient) EA 50 Cyanide antidote, intravenous for 50 patients Sodium Thiosulfate 12.5 g EA 50 Cyanide antidote, intravenous for 50 patients Atropine 1 mg Vial (25 vials per carton) CT 10 Nerve agent an organophosphate pesticide antidote Atropen 2 mg Auto Injector EA 30 Nerve agent and organophosphate pesticide antidote BTL 10 Antibiotic for prophylaxis of 2500 personnel for 24 hours Albuterol MDI 17 gm EA 50 Inhaled bronchodilator for chemical weapons and general use Pocket Spacer for Use with MDI (50/cs) CS 1 Improves delivery of Albuterol from inhaler Syringes, 3 cc w/ 22ga needle (100/box) BX 2 Syringe for injecting atropine and Midazolam Syringes, 60 cc 25/box,4 boxes/case (100) CS 0.25 Alcohol Preps (200/box) BX 5 General purpose Triage Tags (500/box) BX 2 Uniform triage tags for 1000 patients Ventilator, Disposable (10/case) CS 2 Disposable pressure ventilator for 20 patients Oxygen Manifold (8 ports) EA 3 Provides 8 oxygen ports from single source for 24 patients Chemical Nerve agent and organophosphate pesticide antidote Biological Doxycycline 100 mg tabs (500/BTL) Supportive Medications Clinical Support Syringe for injecting sodium nitrite and sodium Thiosulfate Additional PPE N-95 Respirators 20/Box BX 25 Non-Latex Exam Gloves (100/box) Small CS 0.25 General protection Non-Latex Exam Gloves (100/box) Medium CS 0.5 General protection Non-Latex Exam Gloves (100/box) Large CS 0.5 General protection Non-Latex Exam Gloves (100/box) X-Large CS 0.25 General protection EA 1 Respiratory protection for 500 healthcare workers Support Equipment Back Board with Straps Transport MedPacks 62 3.8 State Caches 3.8.1 CHEMPACK Project Agent Specificity: Chemical Resource Type: State Program Description The CHEMPACK Project is a sustainable repository of nerve agent antidotes, symptomatic treatments and supporting equipment designed to care for individuals exposed to nerve agents. Supplies include, but are not limited to, pharmaceuticals in the form of auto-injectors, multi-dose vials for injection, and self-monitoring storage containers. The CHEMPACK Project provides two types of containers: 1. Emergency Medical Service (EMS) Container: designed for use by emergency responders (material packaged primarily in auto-injector form) 2. Hospital Container - designed for hospital administration (material packaged primarily in multi-dose vials for adjustable dosing and long term care). This resource will provide a mechanism for the State of Michigan to effectively respond to acts of chemical terrorism and other public health emergencies in collaboration with the CDC and the U.S. Department of Homeland Security. Targeted Population CHEMPACK is intended to be used by any hospital or at any emergency casualty site, where need exceeds local available resources. The primary recipients of the contents may be on scene emergency responders or emergency receivers in a hospital or health department setting if necessary then on scene victims, or those reporting to a hospital or health department requiring treatment. Primary: On-Scene Emergency Responders; Emergency Receivers in a Hospital or Health Department Setting Secondary: On-scene victims; Those reporting to a hospital requiring treatment. Activation Process: Note above Protocol. Contents Confidential information for planning purposes only 63 Hospital and EMS CHEMPACK Formularies Hospital CHEMPACK Container for 1000 Casualties Qty Mark 1 auto-injector Atropine Sulfate 0.4mg/ml 20ml Pralidoxime 1gm inj 20ml Atropen 0.5 mg Atropen 0.1 mg Diazepam 5mg/ml auto-injector Diazepam 5mg/ml vial, 10ml Sterile water for injection 20cc vials Sensaphone 2050 Satco B DEA Container 480 900 2760 144 144 150 650 2800 1 1 Unit Pack 240 100 276 144 144 150 25 100 1 1 Cases 2 9 10 1 1 1 26 28 1 1 EMS CHEMPACK Container for 1000 Casualties Qty Mark 1 auto-injector Atropine Sulfate 0.4mg/ml 20ml Pralidoxime 1gm inj 20ml Atropen 0.5 mg Atropen 0.1 mg Diazepam 5mg/ml auto-injector Diazepam 5mg/ml vial, 10ml Sterile water for injection 20 cc Vials Sensaphone 2050 Satco B DEA Container 2640 100 276 288 288 600 100 300 1 1 64 Unit Pack 240 100 276 144 144 150 25 100 1 1 Cases 11 1 1 2 2 4 4 3 1 1 3.9 Non-SNS Federal Caches 3.9.1 Metropolitan Medical Response System (MMRS) (Excerpted from the MMRS website: https://www.mmrs.fema.gov ) The Metropolitan Medical Response System (MMRS) Program and is funded by the US Department of Homeland Security (DHS). The primary focus of the MMRS program is to develop or enhance existing emergency preparedness systems to effectively respond to a public health crisis; especially a weapons of mass destruction (WMD) event. MMRS programs maintain local pharmaceutical caches that could provide care for up to 1,000 victims of a chemical, radiological, nuclear, or explosive WMD event. Three Michigan cities have MMRS programs; Detroit, Grand Rapids, and Warren. 3.9.2 US Postal Service Biohazard Detection System (BDS) On March 27, 2004, the United States Postal Service began installing automated biohazard detection systems in postal distribution center facilities (PDCs) across the country. These systems are specifically designed to detect B. anthracis (anthrax). Identification of aerosolized B. anthracis spores in an air sample can facilitate prompt on-site decontamination of workers and subsequent administration of post-exposure prophylaxis to prevent inhalational anthrax. As part of preparedness efforts, a small, three-day supply of Doxycycline tablets will be maintained on-site at facilities where the BDS is deployed. BDS instillations within the State of Michigan include the following nine (9) postal sorting facilities: Royal Oak Grand Rapids Iron Mountain Flint Lansing Saginaw Detroit Kalamazoo Traverse City Contact Person: Suzanne Surrell 616.336.5356 (updated 3/2010) Greater Michigan Division 616.240.3385 (cell) (Includes Saginaw, Lansing, Grand Rapids, Kalamazoo, Traverse City) An agreement between all federal agencies was signed to help assist the Department of Health & Human Services in distributing emergency medications to the general public. Expidit services provided by Postal Services…to help provide emergency medications to population door to door if requested by the federal government. 65 Cache Resource Response Timeline (draft*) Hours 0-1 1-3 Biological Event Hospital (Once the event Caches has been Local Health identified as a Department biological event Caches Chemical Event (From time of event) EMS/First Responders (Mark 1 Kits) Hospital Caches MMRS MEDDRUN RRTNs MEDDRUN CHEMPACK Hospital Caches 3-12 12-24 State Health SNS Department VA Caches Caches Pharmaceutical State Purchasing Wholesaler Agreements Supplies Initiated State Purchasing SNS Agreements VA Caches Initiated State Purchasing Agreements Pharmaceutical Wholesaler Supplies >24 BDS Private Partners/ Physicians Pharmacies SNS Radiological Hospital Caches State Health Event Department Local Health (From time of Caches Department event) Caches * Table presented by Jim Breuker, SNS Coordinator, MDCH/OPHP on 12/3/04, Updated by Jan Davis 7/2008. No changes to this table as of 2/2010. 66 67 4. Command and Control 4.1 INCIDENT COMMAND SYSTEM Description of Incident Command System The Incident Command System (ICS) is an established system to coordinate local or regional response in an emergency. ICS has clearly defined roles and responsibilities for all participants regardless of the event. The Van Buren/Cass District Health Department utilizes the Incident Command System for emergency management purposes. The Incident Command System is described in detail in the Van Buren/Cass District Health Department’s Emergency Response Plan and is compliant with the National Incident Management System (NIMS). The implementation of the local SNS plan will utilize the existing emergency management chain of command structure within the affected county (counties). Unified command ensures continuity of ICS structure between jurisdictions. Role of a County Emergency Operations Center (EOC) The Emergency Operations Center (EOC) will be activated in the affected county (counties) in the event that the SNS is requested. It is also acknowledged that an event that triggers requesting the SNS in any county will probably not be confined to one county’s borders, but will be regional, state-wide or national in scope. In this case, the existing emergency management system within a county will continue to be utilized for command and control and be coordinated on a regional basis through the State of Michigan Emergency Management Division and its Incident Command System. ICS Structure if SNS Plan Activated The management and implementation of the SNS plan will be conducted by the Van Buren/Cass District Health Department with assistance from the other county agencies within the affected county (counties) under the direction and coordination of the EOC. The organizational chart below identifies how ICS will be implemented during the request of the SNS. 68 PD – DHS-PH Unified Command Information Officer EM/PH Safety Officer VB Sheriff Liaison Officer Plan/Intel Section Operations Section PH Deputy VB Sheriff Traffic & Transportation Group Finance/Admin. Section PH Security Group Logistics Section POD PH Traffic Control Team Crowd Control Team Transportation Team Force Protection The personnel of the Van Buren/Cass District Health Department, other county agencies and volunteers will staff the local SNS team. The organization of the local SNS response team will adhere to the Incident Command System structure reflecting that of the Emergency Management System. The Health Officer of the Health Department will assume the role of Incident Commander. The Liaison Officer from the Van Buren/Cass District Health Department will be appointed to the local EOC functions of: 1. Answer EOC questions about the SNS. 2. Provide a conduit for information to and from the EOC leadership team to the Incident Commander and the SNS team. 3. Provide status reports to the EOC concerning stockpile inventories, distribution logistics, security patterns, restocking orders, and any problems encountered. All dispensing sites will operate following the Incident Command System (ICS) and will fit into the existing local emergency command structure. The SNS dispensing team will be involved in all aspects of the site operation including the receipt of assets at the site, the dispensing of material and medications and the recovery of unused assets. Event Command and Control During an event that utilizes the SNS or the operations of a dispensing site, the Emergency Management Director will be the Incident Commander. The National Incident Management System (NIMS) was developed to expand and contract as needed. An incident involving the Strategic National Stockpile will be considered a Large Scale Event. Many agencies will be involved in the opening of a dispensing site. The key individuals who will be part of the command and control function include: 69 Public Health Emergency Management Sheriffs Department Road Commission RACES (Communications) POD Site Manager Table 1: Event Command Command Agency Public Health Van Buren CountyEmergency Mgmt Van Buren CountySheriff’s Department Van Buren County Road Commission Van Buren County RACES Cass County Emergency Mgmt Cass CountySheriff;s Department Cass County Road Commission Cass County RACES Primary Contact Jeff Elliott, Health Officer Secondary Contact Jennifer Zordan, EPC Al Svilpe Tom Lodenslager Dale Gribler Undersheriff John Frank Grover Hover Alice Noskey Scott Garvison Dave Smith Patti Kolden Joe Underwood Lyndon Parish Charles Collins Mel Osment Bill Casper Tom Lenz At this time all contact information for ICS and individuals involved in response is part of the EOC call down process. At the time of the emergency, key individuals at the EOC will decide who gets called and when. During that time those individuals will also establish Unified Incident Command and a Commander. Key player may be named, but this information is very fluid and it is likely that it will change for each event. Contact information is kept confidential by the EOC personnel. 70 The Van Buren/Cass District Health Department personnel shall take leadership roles for the dispensing site ICS for a Public Health Emergency is as follows: Incident Commander: Health Officer Dispensing Site Manager: Nursing Director Health and Safety Officer: Medical Director Public Information Officer: Health Officer or Medical Director Operations Section Chief: Environmental Health Director Logistics Section Chief: Administrative Secretary Communications Chief: Health Promotions Manager Finance Section Chief: Finance Manager Liaison Officer Emergency Preparedness Coordinator A diagram of the Dispensing Site Incident Command System for a Public Health Emergency is depicted below. Health Officer Liaison Officer (EOC) Site Manager Health and Safety Officer Operations Chief Logistics Chief Public Information Officer Administration/Finance Communications Chief Note: The structure of the Incident Command may vary based on the nature of the incident. During a public health emergency the structure may look very different than an act of terrorism. 71 4.2 Command & Control Interaction with Response Activities Local planners will also have to interact with the receiving, storing, and staging (RSS) facility and/or an EOC. At the local level, a distribution node will be organized to receive material from the RSS. This is an intermediate warehouse between the RSS facility and the DSs. Regardless of the procedure and of where you are located (local EOC, DS, or distribution node), you will have to interact with your source (warehouse, state EOC, etc.) via the same channels the RSS facility and state/regional EOC and Unified Commander will use (Fig. 4.2.1). Status reports and requests for assistance will go to your higher authority; and directives, requests for information (RFIs), and information will come to you from the higher authority. The state of Michigan has identified a Distribution Node for each jurisdiction as well as Dispensing Sites (DS). Detailed information regarding the Distribution Node and Dispensing Site for the VBCDHD jurisdiction can be found in sections 5 and 6 of this plan. Figure 4.2.1: Information flow between the Operations Management Team and the IC/UC/EOC 4.2.1 Authority The Health Officer in coordination with the Emergency Management Director have authority to communicate directly with the State of Michigan Operations Center (CHECC) to implement the decision making process. The CHECC will be in constant communication with the State EOC and the local EOC. All decisions will be made through the EOC. This coordinated effort between the local health department, Emergency Management and the State of Michigan, Department of Community Health (OPHP) will ensure an effective response. 72 4.3 ROLES AND RESPONSIBILITIES The responsibilities for each of these functional areas of the SNS dispensing site are detailed in Appendix F: Dispensing Site – Command Team Job Action Guidelines (JAGs) section of this manual. The following is a brief description of these roles. Health Officer: The Health Officer has the overall responsibility for the establishment, operation and recovery of the SNS dispensing site. Site Manager: The Site Manager is responsible for the command and control activities of the dispensing site. This person (s) will manage and control the total operation of the facility. This Manager ensures the DS functions at the highest level of efficiency possible with the given staff and supplies. The Site Manager directly oversees the operations, logistics, communications, and administration by working closely with the section chiefs and coordinators for all shifts. The Site Manager (or designee) will communicate and coordinate with the local EOC, LHD EOC, and MDCH EOC for information and requests. (Refer to Appendix F for JAG and Appendix K for support staff position JAGs.) Public Information Officer(s) (PIO): This person will establish and maintain a relationship with the community's Office of Emergency Management (OEM)/EOC to provide information and receive information. The DS PIO will coordinate media activities and information releases with the local EOC and CHECC PIO. Media communications will be the responsibility of the local or state PIO. Information will be forwarded to the local/state PIOs for possible distribution to appropriate groups or organizations. The PIO, or designee, will participate in the Joint Public Information Center (JPIC.) (Refer to Appendix F for JAG and Appendix K for support staff position JAGs.) Health and Safety Officer: This person is responsible for ensuring the DS is free from health and safety hazards before, during and after operations. The Health and Safety Officer will collaborate with the other section chiefs regarding the resolution of any safety issue. (Refer to Appendix F for JAG and Appendix K for support staff position JAGs.) Operations Chief: This person takes responsibility for all clinical areas of the DS. This section consists of the following functional areas: Patient Services: registration, medical screening/triage, emergency care, transportation of internal patients, patient education and exit monitor. Pharmacy Services: dispensing and consultation. Special Needs: non-English speaking, deaf, blind, or illiterate patients, wheelchair/walker/cane patients, and patients requiring mental health services. Inventory of supplies, medications, equipment. The Operations Chief will ensure the staff in the respective services fulfill the requirements of the standard operating procedures (SOPs) and are within their scope of practice and training. If staffing adjustments are needed, this Chief will develop a plan or make 73 recommendations for the Site Manager to consider and/or implement. The Operations Chief must coordinate with the Site Manager to arrange for the transport of any patient from triage or sick room to a treatment center. (Refer to Appendix B for Operations Organizational Chart and to Appendix F for JAG and Appendix K for support staff position JAGs.) Logistics Chief: This section is responsible for all support needs of the DS. This section consists of the following functional areas: o Facility maintenance o Food Services o Security o Equipment Maintenance o Supplies o Housekeeping This section is tasked with procurement of material and therefore, must work closely with the Operations Chief and the Site Manager. There are specific refrigeration and security needs for pharmaceuticals that should meet federal Occupational Safety and Health Administration (OSHA) and Michigan Occupational Safety and Health Administration (MIOSHA) standards. The nutritional needs of the staff are essential and this must be coordinated with the local EOC, American Red Cross (ARC), and other agencies contracted by the local EOC to provide food and beverages. It is important for the Operations Chief to collaborate with the Site Manager and local EOC to secure monies or donations necessary to meet staff nutritional needs. (Refer to Appendix C for Logistics Operational Chart and to Appendix F for JAG and Appendix K for support staff position JAGs.) Finance Chief: This section is responsible for ensuring all DS personnel, volunteers, patient and supply records are correctly kept and maintained throughout the event. This section consists of the following functional areas: o Event documentation o Patient record retention o Patient data entry o Coordination of personnel/volunteers (time records, credential verification, staff schedules) o Transportation of personnel/volunteers to DS from staging site, if necessary o Communication with the section chiefs and Site Manager regarding problems, shortages, needs, etc. o Documentation, tracking, inventory tools/logs o Routine reporting to Site Manager, local/state EOC This Chief will need to work closely with this section's coordinators to insure patient and personnel statuses are current and accurate. Time, procurement and cost accounting are the primary functional activities of this section. This section will manage all paperwork generated at the DS. The administration section is responsible for patient registration, treatment or its deferral, disposition of records, and communicating changes in standing orders. Additionally, this section will direct the management of unassigned personnel/staff, such as spontaneous volunteers who may report to the DS, and coordinate with the Site Manager to insure 74 impromptu on-site training for new members is provided as necessary. The Administration section office/workstation should be located in close proximity to the Site Manager. This Chief must insure internal DS communications conform to the site ICS structure and must be prepared to handle situations such as: Post-exposure prophylaxis capacities based on different event scenarios; Multiple vs. individual regimens; Adult pick-up for other family members with incomplete identification (ID) information; Establishment of triage location at outset; Collaborating with local and state EOCs to determine volume of patients per hour; Staffing for continuous operations. (Refer to Appendix D: Administration/Finance Organization chart; Appendix F for JAG and Appendix K for support staff position JAGs.) Communications Chief: Responsible for coordinating the internal and external communication resources such as radios, walkie-talkies, RACES activities if used, land and cell phones, computers, printers, and fax machines. Telecommunications and information technology are crucial because incoming and outgoing information must be efficiently and consistently maintained. Important information must be coordinated such as the number of radios, the frequencies used, and who has what type of equipment. The Communications Chief will perform an inventory analysis at the end of each shift to account for such material. All offices, appropriate workstations, and administrative areas must have, at minimum, phone lines. The Communications Chief will be responsible for verifying the credentials of professional volunteers using the resources of the local hospitals and the State of Michigan licensing website. The Chief will also be responsible for issuing identification badges. Identification badges will contain a place where a photo ID can be attached to the front of the badge. Since no one should gain entry to a dispensing site without an identification badge, this process should be coordinated though the local EOC and through inter county emergency management communication to enable recognition of badges from other jurisdictions. The Communications section must have dedicated phone lines and computers to receive and transmit requests and information. The Chief and section coordinators must provide technical assistance, as needed, or be able to access such assistance. Additional phone jacks should be made available. The section should maintain a staff pool to use as runners if resources are scarce, inadequate, or inoperable. (Refer to Appendix E: Communications Chief Organizational Chart; Appendix F for JAG and Appendix K for support staff position JAGs.) 75 5. SNS Distribution Locations/Operations 5.1 SNS Shipment Overview Van Buren and Cass Counties are part of Region V. If either county requests and is granted delivery, the SNS will arrive at the Regional Receipt, Staging, & Storage site outlined in the Regional SNS Plan. This information can be verified by contacting the Strategic National Stockpile Coordinator at Michigan Department of Community Health. Contact information for SNS Coordinator: Jennifer Hankinson SNS Coordinator MI Department of Community Health Office of Public Health Preparedness 201 Townsend Street Lansing, MI 48913 (517) 335-9657 (Lansing Office) (517) 335-8150 (OPHP Office) (517) 930-0671 (Cell) [email protected] The RSS operations are the responsibility of the State of Michigan. In the event that resources become limited and the local jurisdiction needs to augment the RSS operations, this can be done by informing the EOC. The EOC will arrange for additional staff to help repackage, transport, secure or other functions determined by the CHECC. This support can be supplied in the form of personnel or vehicles, or supplies requested from the State. From the Receipt, Staging and Storage site, the SNS shipment will proceed via ground transport to identified sites within the respective region for local distribution. Sites can be either: 1. Distribution Nodes: locations where SNS bulk supplies are delivered to the local public health jurisdiction. From the node, the supplies will be directed to the dispensing sites. 2. Dispensing sites: locations where the public receives prophylactic medicines. At dispending sites, the SNS supplies will be distributed first to emergency personnel and their families, then the general public at risk. 3. Treatment centers: locations in a community where sick receive treatment. These include hospitals, clinic, and other sites that treat the sick. This may include Neighborhood Emergency Help Centers outlined by the MEMS Concept. 5.2 DISTRIBUTION NODE FOR VBCDHD The primary distribution site for Van Buren/Cass District Health Department is the Van Buren Technology Center Shipping and Receiving Warehouse. The contact information for the regional distribution site is: 76 Primary Distribution Node Site: Van Buren Intermediate School District, Shipping & Receiving Bldg Address (include major cross streets): 633 Blackman, Lawrence, MI 49064 Cross Streets: I-94 and Red Arrow Highway. GPS Coordinates: Unavailable at this time Name of Distribution Node Contact Person: John Hagger Phone: (269) 674-8091 ext. 392 Cell (269) 208-2482 Site Evaluator:John Hagger & Jennifer Zordan (previous) Date:11.30.05 Criteria: Minimum of 10,000 square feet open (Site has 7700 sq feet ) X Strategically located in relation to Dispensing Sites X Perimeter fences or secured area X Loading docks Number available _2_______________ X Adequate room in front of loading ramps to maneuver X Room temperature and humidity control (59-86 degrees) X Sufficient electrical power X Emergency electrical power (generator) How long will it last? _generator supplied by the EOC for as long as needed. Fuel replacement plan (Yes/No)? YES, Provided by EOC X Ease of access to highways that lead to dispensing sites X Multiple access points from/to the compound X Multiple phones/analog lines X Material handling equipment: Pallet jacks Forklifts (material handling and back-up if loading docks are unavailable) Forklift drivers Handcarts/dollies X Office equipment – Telephones, Fax machine, tables/chairs, copier X No petroleum products or flammables in building X Located out of flood plain X Bathrooms X Break area X Ease of movement of vehicles for transporting supplies X Ability to lock down X Controlling entry/exit of personnel/equipment X Protection of personnel and material X Space for credentialing or verifying Distribution Node personnel Onsite refueling (propane) or recharging capability for forklifts 77 DN Command and Control is the responsibility of the DN Manager (--the DN Incident/Site Commander). DN activities are coordinated with the Logistics Chief, and the Sheriff Department Official in charge of the DN facility. DN Operations Organization (these lines represent Command, Communications, and Coordination) = Coordination between PH EOC and Sheriff DN Facility Manager = Coordination between the VBCDHD IT Specialist and the DN DN Manager Logistics Chief Security & Safety Manager Sheriff Dept. Facility Manager Shipping/Receiving & Quality Control Manager Inventory Manager & Pick Team Manager Communications & IT Manager DN Communications The DN has all communications capabilities available to VBCDHD, plus Sheriff Department equipment as backup. This includes: Landlines, Internet access, and fax access The VBCDHD Incident Command Team will communicate through landline telephone, cellular telephone, and fax with the DN. Additionally, IC staff will utilize the 800MHz radio system and HAM radios as back-up communication with POD sites, the DN, and the EOC. All communications with the DN should occur through the Logistics Chief until otherwise directed. This includes communications with the State of Michigan. All VBCDHD and County staff will be provided with redundant contact information and communication methods at the time of SNS request. DN Security DN security requires coordinated effort. The DN Manager holds responsibility over the SNS materials but shall defer to the Sheriff Dept’s Facility Manager in matters of DN Security, as Sheriff Deputies are responsible for the facility’s security plan. The DN Security and Safety Manager and Sheriff personnel will conduct a joint site survey to determine specific security issues and staffing levels. Note: The site has been previously reviewed by the County Emergency Management Coordinator, who determined that the facility and premise can be secured. A site security plan is place. 78 Primary security will be the responsibility of the Van Buren County Sheriff Department in a collaborative effort through the EOC. Additionally, private security companies may be contracted through the Emergency Operations Center. The EOC Health Services Representative will work with the Emergency Management Coordinator and the Law Enforcement EOC Representative to enhance DN security. During transport of materiel from the DN to the individual PODs, active security may be required. Securing transportation escorts will be the joint responsibility of the DN Manager, the PH EOC, and the Emergency Operations Center’s law enforcement representative. Staffing VBCDHD’s Environmental Health Services provides most DN staff. She DN will also be supported by other VBCDHD Staff Specialists such as the IT Specialist, who provides IT/computer support and coordination with County IT staff. Volunteers may also provide additional support, but their identification must be cleared through the Sheriff Department Facility Manager. Twelve hour shifts are planned for the event’s duration. The DN will be activated throughout the course of the event, however, staffing levels (except security) may be reduced during overnight hours or if/when dispensing sites will be less active. Change of Shift/Transfer of Command will occur twice per day. Shifts leaving duty will thoroughly brief the incoming staff using the standard ICS forms prepared for them during the previous shift. The Admin/Finance Chief is responsible for maintaining personnel strength data and collecting payroll information from VBCDHD personnel. Material Handling Following the Push-Package arrival; the pallets have been unloaded into the DN and the pallets must be broken down according to requested POD site needs. SNS materials must then be loaded into vehicles for transport to each POD. Materiel may need to be delivered sequentially to dispensing sites, depending upon each POD’s secure storage capacity. Temperature Control within the DN meets CDC standards. Material handling equipment (MHE) is available at the DN site, from the Sheriff Dept. Facility Manager. Additional MHE is requested through the PH EOC/EOC and will come from various sources listed in the Van Buren and/or Cass County Resource Guide. MATERIEL HANDLING GUIDELINES □ Transfer pallets to the DN using forklifts/pallet jacks, as appropriate. □ Break down materiel into POD-specific loads. □ Coordinating with the PHQ, determine distribution schedule and transportation to each POD at appropriate time/load intervals. Transportation County vehicles with logos will be utilized whenever possible, unless directed by the EOC for a specific reason. Designated transport vehicles will be easily identifiable to security escorts, and applicable license plate numbers and vehicle identification numbers (VINs) should be provided to 79 the Emergency Operations Center to insure that security details will recognize and allow entry to non-county vehicles. SNS Shipments will be provided security escorts, if deemed necessary by EOC staff. DN Inventory Management Upon RSS receipt, the SNS State to Local Transfer Form must be completed. The copy of the original local SNS Order Form with the type and quantity of items (including the SNS-provided containers which must be returned to the CDC) shipped must be compared to the actual items received, then filed. All SNS assets received from the RSS must be documented in an Excel Spreadsheet. All items received must be catalogued with a description of item received, quantity received, and lot numbers of items. INVENTORY MANAGEMENT GUIDELINES □ Maintain Local Transfer form for record keeping purposes. □ Compare shipping inventory list to items actually received. □ Document all items received (including durable goods, such as Push Package containers) in an Excel database. Description, quantity and lot numbers of all items received must be documented. □ Create an Excel database for each POD activated. Upon redistributing the SNS assets into POD-specific groups, document the description, quantity and lot numbers of POD-specific materials in the appropriate database. □ Record all POD site deliveries, requests, and shipments in the appropriate POD database to maintain real time inventory of assets. Supplies and Equipment DN operations require telephone access (land line, mobile), 800 MHz radio, commercial shortrange radios for internal communications, and regular office supplies available through VBCDHD. All equipment/supplies ordered/used during DN operations must be tracked by the Logistics Chief. Deactivation Plan Deactivation shall be done at the direction of the County EOC and the PH EOC and coordinated with the Sheriff Department Facility Manager. The DN Manger is responsible for the following tasks: ●All equipment, and supplies to be returned to the SNS will be collected, returned, and or accounted for. ●All tracking documents shall be completed and submitted to respective agencies. ●All personnel records shall be completed and submitted. i.e. time cards, activity reports, damage reports ●A deactivation walk through with a representative of the facility shall be done with notation of damage, loss, or injury to equipment, or facility ●An After-Action Review of site operations, followed by a written After-Action Report including an Improvement Plan shall be done within acceptable timelines. 80 6. Dispensing Dispensing sites will be utilized to dispense prophylaxis and other supplies from the Strategic National Stockpile to first responders and the general public. Treatment centers will be separate from dispensing sites. Treatment centers will be utilized for treatment and triage of any victims from an event. Refer to the treatment center section (7.0) for additional information. The State of Michigan Department of Community Health will arrange transportation of SNS material from the State RSS site(s) to designated Distribution Nodes and treatment centers within Van Buren and/or Cass County. From the Distribution Node, Van Buren/Cass District Health Department will arrange for the transportation of needed material to the dispensing site(s). According to the Van Buren County Emergency Operations Plan, the transportation section will arrange for and transport the material to the designated site(s) with assistance from the Road Commission and Sheriff’s Department, or other county transportation resources. Dispatching and coordination of the delivery system shall be performed by the EOC staff. The sites must meet the criteria listed in the Dispensing Site (DS) Checklist. 6.1 Staffing Considerations The number of personnel needed to operate a POD depends on the number of persons in the population expected to receive medications, staff availability, POD size, the type of agent, the magnitude of the event, and whether the agent is infectious or non-infectious. All POD personnel are key to its success, especially the PH and health care professionals with specialized skills and training as shown in the following tables. This group includes doctors, nurses, and pharmacists, and emergency medical services personnel. 6.2 Dispensing Operations at Different Intensity Levels 6.2.1 MDCH Tiered Approach to Dispensing MICHIGAN DEPARTMENT OF COMMUNICTY HEALTH OFFICE OF PUBLIC HEALTH PREPAREDNESS Strategic National Stockpile (SNS) Tiered Approach for Dispensing (updated 9.15.08) ______________________________________________________________________________ The Tiered Approach for Dispensing is a State-developed model offered for consideration by the Local Health Departments (LHDs). LHDs should locally discuss the model, pursue consensus within the jurisdiction, and adapt as necessary to support local dispensing protocols. To completely address item 10.4 in the CDC SNS Local Technical Assistance Review (TAR) Tool, authorization protocols and procedures to alter the clinical dispensing model must be included in the LHD SNS Plan. 81 Overview The Tiered Approach has been designed to serve as a comprehensive method of instructing staff and volunteers, and explaining the levels of care that are to be provided during an event at three distinguished emergency risk levels. The yellow level represents the need and the ability to provide full care, the orange level allows for the ability to provide intermediate care, and the red level would allow staff to only provide minimal care to individuals. These variations in standard levels of care are often due to the time constraints, depending on the severity of the event. In order to increase client throughput, the items that require a significant amount of time may be abbreviated or discontinued all together. These tasks conducted by the staff and volunteers may include: Obtaining signed consent forms, regulating the compliance with FDA labeling requirements, conducting full patient information retrieval, providing dosing instructions for medications, and incorporating the use of expanded professionals and/or lay persons to assist in medication dispensing. Rationale In order to ensure that all staff and volunteers clearly understand their roles and responsibilities, the preplanning tool is necessary in explaining the adjustments expected to occur and the tiers of care standards to be provided at a particular level of emergency. This tool provides instructions for those involved in the dispensing process, including medical staff, pharmacists, expanded professionals, and lay persons. Objectives To provide comprehensive instructions for emergency event dispensing planning. To serve as a fact sheet reference during staff and volunteer trainings, before and during an event. Possible Scenarios Yellow: Yellow-level events may include flu clinics, seasonal clinics, normal public health operations, voluntary vaccination for an outbreak, and other non-urgent situations. An example of a level-yellow scenario would include a pre-pandemic influenza vaccination clinic. Orange: Orange-level events may include public health incidents requiring mass distribution of medications in a timely manner. An example of a level-orange scenario would include a letter containing Anthrax in a building, requiring the containment and prophylaxis of a defined number of individuals within. Red: Red-level events include incidents that are epidemiologically geographic, highly contagious and/or deadly diseases, requiring rapid dispensing of pharmaceuticals. These types of events would be deemed public health emergencies and may require as little as 48 hours time to prophylaxis the entire Michigan population. An example of a level red scenario would include an outbreak of smallpox. 82 Dispensing Tiers *IND/EUA: Investigational New Drug and Emergency Use Authorization ** Abbreviated NAPH includes: Name, Phone Contact, Zip Code, Antibiotic Allergy information, Kidney Disease information, # of pills dispensed, weight, and date of birth. Resources Michigan Health Alert Network: https://michiganhan.org CDC Website: www.cdc.gov Michigan Emergency Management Act 390 Tablet Crushing Instructions and Reconstitution Child Weight Chart Patient and Family Medical History and Consent Form Federal and State Drug Labeling Requirements Dispensing Multiple Regimens to Head of Household Guidance Procedure Resources have been posted to the Michigan Health Alert Network (MIHAN) at the following document path: Document Library : Documents : Local Health Departments : EPC General Information Folder : SNS : SNS Resources : Tiered Approach for Dispensing Guidance and Resources Model Name, Age, Phone, and Home Address (NAPH) Form Drug & Disease Patient Information Regulation Compliance NAPH Form Distributed and Reviewed by Staff/Volunteers Dosing Information Given to Patient Picked up by Patient State Pharmacy Reqs. FDA Requirements Full NAPH Form YELLOW ORANGE RED Full Care/ Individual Screening Intermediate Care/ Group Screening Minimum Care/ No Screening X X X Abbreviated NAPH Form** Full Labeling NAPH Form X State & Federal Pharmacy Regulations Weight Charts X Tablet Crushing Information and Weight Charts X X X Licensed X If Available If Available X If Available X Dispensing Staff Individual Medical Care and Evaluation Expanded Professions Lay Persons Limited Individual Medical Care and Evaluation X En Masse Triage 83 Weight Charts, Crushing and Reconstitution Instructions Emergency Management Act 390, Sect. 11 Act 390, Sect. 11 Act 390, Sect. 11 NAPH Form X References Amy Stewart, SNS Coordinator, Illinois Department of Public Health Mike Robins, SNS Coordinator, Chicago Department of Public Health Michigan HAN Webpage: Head of Household Policy & NAPH CDC Website CDC Website IND/EUA* IND/EUA* NAPH Form X X Dosing Directions only Tablet Crushing and Reconstitution X X X X RESOURCES NAPH Form 6.2.2 Limited-scale event Personnel and Logistic requirements for a limited-scale event are analogous to seasonal fluclinics. These needs are already well-established and documented in VBCDHD Flu Immunization Plans. 6.2.3 Worst-case event A worst-case event is an “Incident of National Significance” as defined in the NIMS or National Response Plan(NRP). A Public Health incident of such magnitude, that by its very nature (e.g., smallpox outbreak) it would instantly overwhelm all local and regional resources and become a Presidentially-declared disaster. In such a case, the NRP will cause mobilization of many other assets in support of the SNS, in order to operate multiple POD operations. In the smallpox example for a Van Buren and/or Cass County outbreak, plans are in place to consolidate Region 5 resources into vaccination teams that would operate using resources from four regional hospital locations. For further examples of this type of scenario, refer to the All Hazards Plan, Smallpox Response Plan. Similarly, VBCDHD would assist another county if the outbreak were there, instead. This, in accordance with the 5 th Region Mutual Aid Agreement. 6.2.4 Dispensing to Van Buren/Cass County in 48 Hours The situation presented by Pandemic Flu (PFlu) or a similar worldwide biological outbreak, would be an “Incident of National Significance” but different, in that VBCDHD would be unable to depend upon neighboring adjacent jurisdictions, Region 5, or the State. In such a scenario, all 45 LHD/DHD would be experiencing the same or equivalent level of emergency response activities and would not have the resources to lend to other jurisdictions. In addition, it is speculated that employee illness, care giving to ill family, and fear of contracting the disease would reduce the workforce by one-third or more, further exacerbating the situation. The number of persons in this jurisdiction (> 127,000) and a typical throughput (500 per hour) for an average-size POD indicates the need for five PODs in the Van Buren/Cass jurisdiction to accomplish dispensing to the entire population in 48 hours. This would require anywhere from 36 to 90 persons per POD (see tables below), yielding a staff requirement totaling from 175 to 450 staff. The likely solution to this scenario, is that for each of the 5 PODs, two nurses and two helpers would move to their assigned POD location and dispense, keeping records as best as they are able. Local media would make the POD location announcements using the Emergency Alert System (EAS) to alert citizens to listen or view their radios or TVs. Newspapers would back up the broadcast announcements. Law enforcement assets would be requested to check in with each location periodically to inquire of their status. It is likely that law enforcement assets would be severely limited during this scenario, so it is doubtful that security could be guaranteed 24/7. This leaves open the possibility that dispensing might not take place during the hours of darkness because the risk to staff might be too great. 6.2.5 Alternative Dispensing Options Additional options for dispensing would include the ability to scale a clinic down from full-scale with all stations to limited person to person contact. Some of these options might include the following: Entities with staff physicians (i.e., internal medical staff) may self-dispense 84 Hospitals/Health Care Providers Long Term Care Facilities Large corporations Schools/ Colleges First Responder Agencies Other modalities might include: Drive thru clinics as an alternative to walk-through clinics US Postal Service Possible ways to scale down a clinic would be to: Combine stations to decrease the number of stops (i.e. form/education or screening/dispensing) Hand out only paper for education rather than verbal Scale down screening to only include NECESSARY information. Post registration forms online (or have a web-based registration process) The Alternative Dispensing document outlines a few alternative dispensing methods that could be utilized during an emergency. 85 6.3 Dispensing Sites 6.3.1 Van Buren County Emergency Management Office of Van Buren County should be notified IMMEDIATELY if a request for the Strategic National Stockpile is needed. The Emergency Manager for Van Buren County is: Alternate: (Sheriff Dale Gribler) Jeri Tapper (Central Dispatch Mgr.) Van Buren Central Dispatch Center 205 S. Kalamazoo Paw Paw, MI 49079 Admin # (269) 657-2006 24/7 # (269) 657-3101 Fax: (269) 657-5161 E-Mail: [email protected] [email protected] Sgt. Al Svilpe Van Buren County Office of Domestic Preparedness 205 S. Kalamazoo Street Paw Paw, MI 49079 Office: 269-657-7786 Pager: 269-232-4112 Fax: 269 -657-7787 Cell: 269-569-3636 Email: [email protected] Primary Site and/or First Responder Site: Van Buren Intermediate School District Conference Center 490 S. Paw Paw Street Lawrence, MI 49064 Superintendent: Jeff Mills 674-809 Home: 673-9600 Cell: 269-208-2493 Secondary Site and/or Public Dispensing Site: Van Buren Intermediate School District Technology Center 250 South Street Lawrence, MI 49064 Superintendent: Jeff Mills 674-809 Home: 673-9600 Cell: 269-208-2493 Refer to the Mutual Aid Agreement for this dispensing site. 6.3.2 Cass County Emergency Management Office of Cass County should be notified IMMEDIATELY if a request for the Strategic National Stockpile is needed. The Emergency Manager for Cass County is: Sheriff Joe Underwood Cass County Sheriffs Department Office of Emergency Management 130 N. Broadway Cassopolis, Michigan 49031 Phone: 269-445-1178 Fax: 269-445-1173 24/7: 269-445-1560 E-Mail: [email protected] Alternate: Lt. Doug Westrick Cass County Sheriff’s Office 130 N. Broadway Cassopolis, MI 49031 Admin # (269) 445-2956 24/7 # (269) 445-1560 Fax: (269) 445 2484 E-Mail: [email protected] 86 NOTE: Primary Site: This site can be split into two clinics, one each for first responders and the general public with separate access points and traffic flow. Southwestern Michigan Community College 58900 Cherry Grove Road Dowagiac, MI 49047 President: David Mathews, 269-782-1000 Emergency Preparedness Contact: Eileen Crouse Office: 269-782-1369 Cell: 269-757-2468 Secondary Site: Southwestern Michigan Community College - Niles Campus 2229 E. US 12 Niles, MI 49120 President: David Mathews, 269-782-1000 Emergency Preparedness Contact: Eileen Crouse Office: 269-782-1369 Cell: 269-757-2468 Refer to the Mutual Aid Agreement for this dispensing site. 6.3.3 Tribal Health Dispensing Site: Pokagon Band of Potawatami Indians, Health Center 57392 M-51 South, Dowagiac, MI 49047 Contact: Health Director – Arthur Culpepper Office: (269) 782-4141x231 Cell: (269) 240-8330 [email protected] Alternate: Karen Jako Office: (269) 782-4141 x341 Cell: (269) 760-1185 87 88 6.4 Activation/Operations of Dispensing Sites The dispensing sites will be activated based on need and severity of the event. It is expected that the dispensing sites will be operational within 48 hours of request. It has been exercised and successful implementation of standing up operation with staff in approximately two hour of deployment of staff. As noted in the above section, there are many steps to receiving the SNS push pack. During the 48 hours prior to the push pack arriving, it is expected that the Health Department will utilize local and regional pharmaceutical caches. Supplies and equipment may be supplied by the 5th District Medical Response. Supplies needed to activate and operate the dispensing site, with exception of pharmaceuticals, will be stored at the health department and labeled. Maps of the dispensing site and the clinic flow can be found in Appendix C. 6.5 Special Populations Dispensing to special populations is a challenge for local public health. Resources requested from the Emergency Operations Center will assist the local health department is reaching populations such as inmates of correctional facilities, homeless, patients in long-term care, hospitalized patients, home-bound and undocumented aliens. These populations have been identified and communications have been established and outlined in the CERC Plan. The Department of Human Services is responsible for tracking most of these populations. A contact list can also be found for these population/facilities in the CERC Plan. 89 6.5.1 Tribal Population The Pokagon Band of Potawatomi Indians has a population of approximately 4200 members in the 5th District and neighboring counties, including the State of Indiana. The headquarters for tribal administration is located in Dowagiac, MI. The tribe will provide communications, health information, SNS POD responsibilities and coordination with the local health department for information and treatment/prophylaxis of its members. Contact information can be found in various sections of this plan including Dispensing, section 6.0. SNS responsibilities have been coordinated with the local health department. 6.5.2 Homebound Population The homebound population in Van Buren and Cass counties is a difficult number to note. The local Emergency Operations Centers in both Van Buren and Cass Counties have an identified person or persons assigned to special populations who have seats in the EOC. During drill events directly related to SNS operations and the activation of the EOC, both counties have identified less than 20 homebound patients who cannot receive care or evacuation by family members. This list is concurrent with the Area Agency on Aging, Department of Human Services and the medical community. Due to the fluency of these members, a complete list is almost immediately out of date. As homebound individuals are identified, during an even, they will be place on a contact list. It is a coordinated responsibility of Emergency Management, Law Enforcement, Health & Medical Services to ensure that homebound individuals are taken care of. This is part of the agreement between Emergency Management and Public Health. 6.6 Institutionalized Population The Van Buren/Cass District Health Department will partner with institutions with closed populations such as nursing homes, adult care center, day care centers, correctional facilities, hospitals and large corporations to distribute medications to their populations. Information will be exchanged on a group basis and the institution will be responsible for verifying distribution to those individuals. Information on adult care centers, hospitals, nursing homes and day care facilities and their populations is compiled on an annual basis by the Department of Human Services, this information is shared with the LHD each year. The health department currently has plans to distribute prophylactic mediations to these institutions based on the situation and the information dispersed to the medical community. 90 6.7 Staffing Resources Local First Responders: 900 Hospital Personnel: 1300 Mortuary Services: 7 Other: Health Department: 50 The number of personnel needed to operate a DS depends on the size of the DS; the number of patients expected to be treated over selected days; the type of agent; the magnitude of the event; and whether the agent is infectious or non-infectious. Identification of staff with proper training is paramount to DS operations. Staff can be categorized as follows: Staffing of a dispensing site will be composed of three categories of workers: 1. Health Professionals: includes doctors, nurses and pharmacists. 2. Trained Volunteers*: includes interpreters, nurse assistants, security personnel, clerical, communications, and administration. 3. Untrained Volunteers*: includes housekeeping, greeters, etc. * Volunteers will be solicited through coordination between the Van Buren County Office of Domestic Preparedness, Lakeview Community Hospital and their affiliates, South Haven Community Hospital and their affiliates, Borgess-Lee Memorial Hospital and their affiliates, and other volunteer agencies including the American Red Cross. It is assumed that personnel who generally are employed at the dispensing sites will volunteer to help out during a time of need. These personnel know the facilities and it surroundings and will play a significant role at the dispensing sites. All dispensing site personnel must be issued an identification badge through the Communications Chief’s section. These badges must be surrendered when a person leaves the site to avoid misuse of the badges by unauthorized personnel. Badges will be color coded by section. Each dispensing site shall be staffed in a sufficient manner in order to perform the functions outlined in the table below. Function Triage incoming symptomatic people and redirect to a treatment center. Orient the public, answer questions, explain drug instructions, hand out forms, etc. Provide security for traffic and crowd control. Screening based on patient’s medical history. Weigh children under age of 5. Distributing drug regimens. Replenish and reorder supplies and drugs. 91 Needed or Suggested Staff Health care professional Trained volunteers Trained volunteers with law enforcement supervision Health Care Professional or Pharmacy professional Untrained volunteer Health Care Professional or Trained volunteer with Pharmacist/Medical Doctor supervision Health care professional with trained volunteer assistance Checkout person to ensure completion of NAPH forms, etc. Trained volunteer Dispensing site runners will be rapidly identified by utilizing colored vests, t-shirts, smocks or hats. Runners will report to the Site Manager and will be available to all dispensing site staff. The DS will have designated staff parking with appropriate signage to reserve the area. This area may be roped off for clarity purposes. Staffing will be determined by the scale of the event. For planning purposes the Van Buren/Cass District Health Department will use the following schematic: Outside Traffic: Security: Information Distribution: Triage Medical Consultants Screeners Dispensers/Vaccinators 2 2 2 2 1* 6 4 Total: 18 personnel per clinic per shift (*Medical consult may only be available by telephone) Plan for additional 1/3 to cover breaks/illness, etc Total: 24 additional staff Non-management staff previously identified would be utilized in any/all functional areas of the dispensing site. If law enforcement personnel are available, they will be utilized to secure the site and provide outside traffic direction and perimeter security. Inside the dispensing site will utilize the stations listed above and can be covered by a variety of personnel described on the previous page. 6.7.1 Staffing/Volunteer Management Plan Staffing and Volunteer management has been enhanced to include all SNS functions. The staff leads will be trained annually and participate in a quarterly call down exercises. This will ensure that all functions of the SNS plan are covered by qualified personnel. The staff of VBCDHD may be required to participate in SNS functions outside of their daily duties. Staff will be cross-trained to enhance our capabilities. 6.7.2 MI-Volunteer Registry/Medical Reserve Corp Mi-Volunteer Registry will include a database of volunteers, both licensed and non-licensed. This database is available to the EPC and MDCH 24/7. Alerts and messages can be sent to volunteers informing them of an incident. A protocol to handle essential personnel not listed in the database Pre-determined staging sites to gather personnel and distribute ID badges (Hartford Office or local EOC) A notification system to alert volunteers and direct them to a staging site or designated clinic site A process for collection of ID badges at end of shift Tracking/documentation of released and returned badges 92 The Van Buren/Cass District Health Department may use pharmacists, doctors, nurses, and other professionals such as interpreters and sign language personnel to support mass dispensing site operations. The Van Buren and Cass County Emergency Management Division through its various annexes and partners, Medical Reserve Corps, (MiVolunteerRegistry), 5th District Medical Response Coalition, American Red Cross, Van Buren and Cass County United Way, and others, will be responsible for the recruitment, training, deployment, and retention of not only medical personnel, but also volunteers needed to support dispensing site operations. To that end, the Medical Reserve Corps will ensure that program administration, to include contact information of volunteers, is maintained. The 5 th District Medical Response Coalition is responsible for administration of the Medical Reserve Corps. Additionally, volunteers in Van Buren or Cass County and throughout Region 5 will be identified and accessed through the Michigan Volunteer Registry available online at http://mivolunteerregistry.org. Currently there are more than 260 registered volunteers in the 5th District. The registry has the capabilities to register, track, credential, and alert volunteers at any time. 6.8 STORAGE AND HANDLING REQUIREMENTS FOR SNS MATERIEL 6.8.1 Environmental SNS materiel must remain at appropriate temperatures during staging, storage, and transportation to ensure its potency. It is essential to keep most SNS materiel at controlled room temperatures, between 58ºF and 86ºF. This means storage sites, dispensing sites, treatment centers, and distribution vehicles must all be able to maintain this temperature range during very hot or very cold periods. Materiel should not be left outside during these periods. Currently, no items in the 12-hour Push Packages require refrigeration. 6.8.2 Controlled Substances DEA Registrant: Dr. Frederick Johansen, License on File to sign the FORM 222 Back up DEA Registrants for VBCDHD include: Dr. Andrew Hamilton, Dr. John Ostrowski, Dr. William Parks, and Dr. LiSandra Soto. (Licenses verified 2/2010) A 12-hour Push Package currently includes three different controlled substances: morphine, diazepam, and midazoliam. The Drug Enforcement Administration (DEA) classifies substances by their potential for abuse. Accordingly, morphine is classified as Schedule C-II, while diazepam and midazoliam are classified as Schedule C-IV. The DEA regulates the storage and transfer in accordance with Title 21 of the U.S. Code of Federal Regulations. The DEA subsequently authorizes individuals (registrants) to handle specific classes of controlled substances. The registrants must ensure that they maintain a detailed chainof-custody record of all transfers. For C-II substances, that record must include a DEA Form 222 that the person who receives the materiel initiates to request the transfer. Controlled substances provided by the SNS Program will be sent to hospitals. Hospitals must have registrants identified that will be able to receive and sign for any controlled substance that they request and subsequently receive. The DEA recognizes that during an emergency, availability of the identified DEA registrant may be limited. Also, extreme circumstances may dictate that controlled substances be delivered to the local health department. If the identified 93 DEA registrant is unavailable to accept receipt at the time of delivery, the DEA will still allow delivery of the controlled substance to the organization, but the registrant must eventually provide signed paperwork for each transfer. The DS must have the ability to maintain appropriately controlled temperature settings (see Appendix C for DS Checklist) for medications/pharmaceuticals. The U.S. Pharmacopoeia defines as “the usual and customary working environment of 20° C to 25° C (68-77 F) that allows for brief deviations between 15° C and 30° C (59-86 F) that are experienced in pharmacies, hospitals, and warehouses”21. When the DS receives the medications and supplies from the RSS or DN, the material must be formally accepted and stored immediately by the Supply Coordinator. The received pharmaceuticals and supplies must be inventoried by the Supply Coordinator and documented. Any discrepancies (excess/deficiency or wrong medications/supplies) between the order and delivery require the Site Manager and Administration Chief be notified in order to contact the RSS for reconciliation. The delivery invoice is checked, signed off by the Logistics Chief, and then copied by the appropriate person in logistics. This is then forwarded to the Administration section, RSS, and local EOC. Designate delivery points within the DS, with clear signage to avoid unauthorized use by patients or staff, should be identified. Ensure all signage and directions are provided in the common foreign language(s) of the area. Ensure dispensing site has pallet jack and/or forklift to unload supplies if loading dock not available. 6.9 Prescription Labeling Prescription labeling may be completed at the RSS site and the completed labels sent with the material delivered to the dispensing site. If labeling is not complete, the dispensing site will assume this duty. Drug Labeling Requirements Drug label contents must Michigan and Federal legal requirements Federal Requirements Section 503(b)(2) of the Food Drug and Cosmetic Act requires the prescription label have the following information: (1) The name and address of the dispenser (pharmacy); (2) The serial number of the prescription; (Prescription number) (3) The date of the prescription or the date of its filling (or refilling) – state law often determines which date is to be used; (4) The name of the prescriber; (5) The name of the patient, if stated in the prescription; and (6) Directions for use, including precautions, if any, as indicated on the prescription (7) The quantity dispensed State Requirements 21 U.S. Pharmacopoeia, Practitioner Reporting. No. 40, Revised 6/94, “Storage Definitions.” 94 Section (333.17745 (7) of the Occupational Regulation Sections of the Michigan Public Health Code requires drugs to be dispensed in a container that bears a label containing all of the following information: (1) The address of the patient; (2) The initials or name of the dispensing pharmacist; (3) The telephone number of the pharmacy: ( for the purpose of SNS CDC recommends a 24-Hour telephone number) (4) The drug name, strength, and manufacturer’s lot or control number; (5) *The beyond-use date, if any (6) The name of the manufacturer or distributor. Michigan law requires an expiration date on the label. The CDC label does not provide a designated area for the expiration date. *The expiration date of the prescription drug, or the following statement as required under Michigan Occupational Regulations section 17756: “Discard this medication 1 year after the date it is dispensed” unless the medication expires on another date under applicable state or federal law or rules or regulation or other state or federal standards. Sample Drug label: Van Buren/Cass District Health Department 57418 CR 681 Hartford, MI 49057 1-800-123-4567 Prescriber: F. Johansen, MD Patient Name: Date: mm/dd/yyyy Patient Address:_________________________________________ Doxycycline hyclate 100 mg tablet Qty: 14 Directions: Take 1 tablet by mouth twice a day until all of the medicine is gone. Lot:12458A Exp:12/2007 Take with or without food. Avoid long times in sunlight while taking this medicine. Use sunscreen to protect your skin. Discard this medication 1year from date dispensed. RX #_______ Place Bar Code Here (if available): Linking the drug, with the patient, and with drug information Each SNS drug container has a unique “Rx#” printed in three locations: The large label identifying the drug in the bottle, plus two small “peel off” labels of which one can be placed on the patient history form and the other on the patient drug information sheet which describes indications, side effects, precautions, etc. commonly associated with the drug. Hand write the RX number appearing on the SNS bottle on the copy of the health history form retained by public health for post event patient follow up / assessment. Michigan drug labeling requirements may be met by placing the medication, the health history form, and the drug information sheet in a zip lock bag and give it to the patient. Be sure to include instructions for preparing oral liquids from oral solids for patients unable to swallow oral tablets/capsules. Labeling equipment will be provided in the SNS shipment. A computer disc with a software package enabling non-English labeling is also provided in the SNS shipment and has been given to the State of Michigan. This software utilizes Avery 5395 Name Badge Labels or the equivalent for printing purposes. (The same CD also includes versions of patient information sheets, dosing instructions and cautionary language in English and 47 languages.) A copy of this CD will be available to each dispensing site if necessary. 95 If printing prescription labels becomes necessary at the dispensing site, a computer that will run the labeling program contained on the CD will be required at the site, as well as a printer and the Avery labels. If labels have to be created in a foreign language, the English version of the label will have to be edited. Print two labels (one in English, one in the other language) on Avery 5395 name badge labels or an equivalent. It will hold all the required information in English. The English label is placed on the front of a bag/container and will contain the FDA required information. Labels in other languages contain instructions for taking the drug and precautions for using it. Note: Foreign labels cannot be edited. Unit dose bottles will only require the prescribing agency, the provider, and a 24-hour telephone number for questions. 96 6.10 Patient Information Forms The CDC software supplied on CD-ROM with the prescription drug labeling directions includes electronic versions of patient history and release of information forms in English and 47 other languages for each drug and threat. The templates are in Adobe Acrobat and do not require special fonts. The dispenser's name, the prescriber’s name, and a 24-hour phone number for questions can be inserted on the forms. The CD-ROM contains formats for printing dosing instructions and precautions in multiple languages that cannot be edited. The Van Buren/Cass District Health Department will use these forms rather than assume responsibility for accurate translation into the appropriate language to meet the multicultural needs of the community at large. o The primary languages of our jurisdiction are Spanish, French, German, Polish, & Laotian. This represents o Van Buren County: English - 95% French – 0.2% Polish – 0.3% Spanish - 7% German – 0.5% o Cass County English – 96% Spanish – 2% French – 0.4% German – 0.5% Laotian – 0.3% With these figures the most prominent language in both counties is English. The second most prominent language is Spanish. The other languages make up about 1% of the population combined. Language Interpretation – HHS (Office of Equal Opportunity and Diversity Programs) Language Interpretation Contact Sheet. Additional information can be found in the Crisis and Emergency Risk Communication Plan Appendix D. The health department has contacts with local printers to produce health history forms, drug and vaccine fact sheets, and documentation tools for delivery during an emergency (such as a power outage or when computers/printers are not available.) The contractor will be provided a copy of the CDC CD-ROM with the forms when necessary. Carbonless (NCR) copy formats of these forms may be preferred to facilitate tracking. The patient form needs to contain the name, address, phone/message number and health history (NAPH) of the patients as well as the lot and prescription number of medications or vaccines, allergies, birth date, demographics and relevant questions with regard to the specific bio-agent. This information must be obtained during registration. Barriers to overcome include: Language Blindness or deafness Illiteracy Undocumented individuals who are fearful of providing accurate information 97 6.11 Head of Household In some cases, heads of household will be permitted to pick up medicine for the members of their household (Refer to Section 10: Supporting Documents, Heads of Household Policy). Permission to do such will be granted by the Public Health Incident Commander. The person self-identified as the head of the household will have to provide proof of identity and proof of address. VBCDHD staff will require the person self-identified as the head of the household to complete a form (“Heads of Household”). This form collects personal health information about the family members and documents proof of identity and address. A family member picking up medications for other family members may not have all the information needed to accurately prescribe for each member (e.g., a child’s weight). Forms, therefore, should be short, simple, and bio-agent specific. Parents/Guardians will complete patient information forms for each family member receiving medications. Dispensing will be approved by the Medical Director on site. Refer to the Multi-dose regimen policy. To facilitate clinic flow in a large-scale event, include a page of simple instructions for completing the patient information form and make it available to people in line. Any actual or probable contraindications to receiving prophylaxis or vaccine for the bio-agent should be referred to an on-site professional for further assessment and resolution of outcome. In addition to the patient information form, an appropriate release of information must be signed for each adult/child who is a recipient of the medications/vaccine so the information can be entered into a database. The agency will need to aggregate the recipient data either by computer entry or hand tabulation. Key entry while patients are in line will invariably slow the patient flow process significantly. On-site key entry, if used, should occur after the client has exited. This process can be contracted out to a data entry firm if necessary. Local dispensing sites/clinics will forward data to MDCH/OPHP for aggregate databases in accordance with established guidelines. 6.11.1 Unaccompanied Minor It is the policy of the Van Buren/Cass District Health Department to partner with the Department of Human Services to determine services for children under the age of 16. This will take place within the dispensing clinic at the special populations’ station and/or mental health. The State of Michigan distributed a document for guidance regarding dispensing to unaccompanied minors. This document can be found in the Section 1 folder. In summary, “Local health departments are responsible for the operation and management of local mass dispensing sites for the Strategic National Stockpile (SNS). Operations plans for these points of dispensing should include procedures and protocols for handling unaccompanied minors. In general, parental consent is required for the medical treatment of an individual who is under 18 years of age. However, there are exceptions to this general rule. A health care provider may treat a minor without the consent of the minor’s parent or guardian if there is a true life-or-limb threatening emergency and reasonable attempts have been made and documented to contact the minor’s parent or legal guardian. Appropriate medical care for the pediatric patient with an urgent or emergent condition should never be withheld or delayed because of problems with obtaining consent.” 98 CONSENT FOR CARE AND CONFIDENTIAL HEALTH INFORMATION Michigan Laws Related to Right of a Minor to Obtain Health Care Without Consent or Knowledge of Parents Laws regarding consent to medical and surgical care by minors. Is parental consent required? Is parental access to the minor’s information permitted? General Rule: A minor is a person 17 years or younger Emancipation of Minors Act, MCL 722.1; Age of Majority Act, MCL 722.52. Required Yes Emancipation/Emancipated Minor Emancipation of Minors Act, MCL 722.1 –722.6 Not required No Abortion The Parental Rights Restoration Act, MCL 722.901 – 722.909 Required Yes, unless a judicial waiver. Birth Control Provider discretion applies for providers not funded by Title X Provider discretion applies for providers not funded by Title X There are no specific MI statutes on this issue; this is a Federal Constitutional “right of privacy.” Generally, practitioners must be aware that there is no statutory authority or protection for their actions. Title X Agencies: Minors may obtain information and contraceptives without parental consent. There are no specific MI statutes on this issue; this is a Federal Constitutional “right of privacy.” Generally, practitioners must be aware that there is no statutory authority or protection for their actions. Title X Agencies: Parental access to minor’s information not permitted without 1. An emancipation occurs by court order via a petition filed by a minor with the family division of circuit court. 2. An emancipation also occurs by operation of law under any of the following circumstances: When a minor is validly married. When a person reaches the age of 18 years. During the period when the minor is on active duty with the armed forces of the United States. Emancipation/Emancipated Minor Continued For the purposes of consenting to routine, nonsurgical medical care or emergency medical treatment to a minor, when the minor is in the custody of a law enforcement agency and the minor’s parent or guardian cannot be promptly located. For the purposes of consenting to his or her own preventive health care or medical care including surgery, dental care, or mental health care, except vasectomies or any procedure related to reproduction, during the period when the minor is a prisoner committed to the jurisdiction of the department of corrections and is housed in a state correctional facility; or the period when the minor is a probationer residing in a special alternative incarceration unit. There are no specific MI statutes on this issue; this is a Federal Constitutional “right of privacy.” Title X Agencies: Family planning agencies funded under Title X of the Public Health Service Act, must provide family planning information and contraceptives without regard to age or marital status. 42 CFR 59.5. Written consent of one parent/legal guardian or a judicial waiver (court order) of parental consent from probate court. Minors also must comply with the 24-hour waiting period prior to obtaining an abortion. 99 Laws regarding consent to medical and surgical care by minors. Emergency Care Parent or guardian consent is required. Mental Health – Inpatient Care Mental Health Code, MCL 330.1498d Parents may admit for inpatient care. Minor may consent to limited inpatient care if 14 years or older. Is parental consent required? Is parental access to the minor’s information permitted? Title X Agencies: To the extent practical, funded agencies shall encourage minors to include their families, however, this is not mandatory in order to obtain services. 42 USC §300(a). the minor’s documented consent, except as may be necessary to provide services to the patient or as required by law. 42 CFR 59.11. Required, other than life-threatening circumstances, immediate medical attention needed, and parents cannot be located. Yes Required Yes A minor of any age may be hospitalized for mental health reasons if a parent/legal guardian or agency requests and the minor is found to be suitable for hospitalization. A minor of 14 years or older may request and if found suitable be hospitalized. Mental Health – Inpatient Care continued Suitability, in either case, shall not be based solely on one or more of the following: epilepsy; developmental delay; brief periods of intoxication; juvenile offenses; or sexual, religious or political activity. Mental Health – Outpatient Care Mental Health Code, MCL 330.1707 Not required Provider discretion applies. A minor age 14 or older may request and receive up to 12 outpatient sessions or four months of outpatient counseling. Information may be given to parent, guardian, or person in loco parentis for a compelling reason based on a substantial probability of harm to the minor or to another individual; mental health professional must notify minor of his/her intent to inform parent. Not required Provider Discretion Applies The consent of any other person, including the father of the baby or spouse, parent, guardian, or person in loco parentis, is not necessary to authorize health care to a minor or to a child of a minor. At the initial visit permission must be requested of the patient to contact her parents for any additional medical information that may be necessary or helpful. Before providing care the patient must be informed that notification may take place. For medical reasons information may be given to or withheld from spouse, parent, guardian or person in loco parentis without consent of the minor and notwithstanding her express refusal to the providing of the information. The minor mother shall consent to care for her child. The consent of any other person, including the father of the baby or spouse, parent, guardian, foster parent, is not necessary to authorize health care to a child of a minor. Minor Mother Not required Provider discretion applies. Minor may consent to limited outpatient care if 14 years of older. Prenatal and Pregnancy-Related Health Care Public Health Code, MCL 333.9132 Minor may consent to maintain life and preserve health of the minor or the minor’s child or fetus. The provision of health care for a child of the minor Public Health Code, MCL 333.9132 Minor may consent to maintain life and preserve health of the minor or the minor’s child or fetus. Substance Abuse Services Public Health Code, MCL 333.6121 For medical reasons information as to the treatment given or needed, may be given to or withheld from the spouse, parent, guardian or person in loco parentis without consent of the minor and notwithstanding the express refusal of the minor to the providing of the information. Minor may consent Venereal Disease / HIV Public Health Code, MCL 333.5127, MCL Not required Provider discretion applies as to the treatment given or needed. 100 Laws regarding consent to medical and surgical care by minors. Is parental consent required? Is parental access to the minor’s information permitted? 333.5133, and MCL 722.623. For medical reasons information as to the treatment given or needed, may be given to or withheld from the spouse, parent, guardian or person in loco parentis without consent of the minor and notwithstanding the express refusal of the minor to the providing of the information. Minor may consent to medical or surgical care for diagnoses and treatment of a venereal disease or HIV. Reportable as reasonable cause to suspect child abuse if pregnancy or venereal disease found in child over 1 month but less than 12 years of age. 101 Other Michigan Laws Related to Right of a Minor to Obtain Health Care Without or Consent of Knowledge of Parents Reporting of Abuse or Neglect Child Protection Act, MCL 722.622, MCL 722.623 The following individuals are required to report suspected “child abuse or neglect” to Child Protective Services: audiologist certified social worker dentist hygienist law enforcement officer professional counselor marriage and family therapist medical examiner member of the clergy nurse technician person licensed to provide emergency medical care physician physician's assistant psychologist registered dental regulated child care licensed provider school counselor or teacher school administrator social worker social worker “Child abuse” means harm or threatened harm to a child's health or welfare that occurs through nonaccidental physical or mental injury, sexual abuse, sexual exploitation, or maltreatment, by a parent, a legal guardian, or any other person responsible for the child's health or welfare or by a teacher, a teacher's aide, or a member of the clergy. “Child neglect” means harm or threatened harm to a child's health or welfare by a parent, legal guardian, or any other person responsible for the child's health or welfare that occurs through either of the following: (i) Negligent treatment, including the failure to provide adequate food, clothing, shelter, or medical care. (ii) Placing a child at an unreasonable risk to the child's health or welfare by failure of the parent, legal guardian, or other person responsible for the child's health or welfare to intervene to eliminate that risk when that person is able to do so and has, or should have, knowledge of the risk. For reporting purposes, pregnancy of a child less than 12 years of age or the presence of a venereal disease in a child who is over 1 month of age but less than 12 years of age is reasonable cause to suspect child abuse and neglect have occurred. Medical Records Access Act, MCL 333.26261-MCL 333.26271 Provides for and regulates access to and disclosure of medical records. Under this act, a minor’s parent, guardian, or person acting in loco parentis has the right to review and obtain a copy of the minor’s medical record, unless the minor lawfully obtained health care without the consent or notification of a parent, guardian, or other person acting in loco parentis, in which case the minor has the exclusive right to exercise the rights of a patient under this act with respect to those medical records relating to that care. Availability of Laws on the Internet: Michigan Statutes: www.legislature.mi.gov Federal Statutes http://uscode.house.gov/search/criteria.shtml Federal Regulations: http://ecfr.gpoacss.gov Matrix information compiled by the Michigan Department of Community Health, Office of Legal Affairs (OLA), May 23, 2006 OLA thanks the Henry Ford Health System for providing the original matrix that served as a model for this matrix. Disclaimer: This document is for informational purposes only. This document represents OLA’s understanding of various laws, and is not intended as a legal position from the State of Michigan or the Michigan Department of Community Health. For legal advice, readers should consult with their own counsel. While every attempt has been made to assure the information presented is accurate as of May 2006, laws do change, and readers will need to confirm accuracy of various laws cited. 6.11.2 Minimum Identification It is the policy of the Van Buren/Cass District Health Department to dispense medications to anyone entering a dispensing site clinic with no minimum identification. During some emergencies proof of residence may be required. A photo ID and/or proof of residency may be requested by DS staff, under some circumstances, but no one will be turned away due to lack of proof. 102 6.12 Standing Orders Prophylactic treatments provided at the dispensing site will follow the standing orders for that disease or type of chemical exposure. Each dispensing site will have several copies of the standing orders for the specific-bio-agent for both adult and pediatric regimens. MDCH Approved Standing Orders can be found in Appendix E. Additional standing orders documents can be found in the Medical Management Section in the All Hazards Plan. Additional support documents for specific agents can be found in the Appendices Section of the All Hazards Plan by referencing the corresponding agent. Current MDCH Approved Standing Orders include: (SEE All Hazards Plan for list) Anthrax Botulism Plague Tularemia Smallpox 6.13 Tracking Medications and Recipients It is very important to document which drugs are dispensed to each individual in the event of adverse reactions, drug recall, adulteration problems or other concerns. The tracking of drug lot numbers will be logged on the patients information form as they are given medications. During a mass prophylaxis clinic is it will be necessary to assign patient numbers to track individual doses. The lot number of the drugs identifies the origin of the drug and can be entered into the inventory control database for additional tracking purposes. Additionally, the dispenser must document the date, time, and location of the dispensing site, then sign and date the form. The patient information form can be found in appendix H. Adverse reactions will be logged into the VAERS system. 103 6.13.1 MICR All Hazards Module MCIR ALL HAZARDS MODULE ACTIVATION In any public health emergency affecting the community, the MCIR All Hazards module serves a useful role in tracking persons affected, treated, and/or provided prophylaxis as a result of the emergency. This tracking function allows local health departments to maintain accurate, real-time patient data, and also serves as a record keeping mechanism for short and long-term event recovery. For Pandemic Flu Preparedness, The MDCH Division of Immunization will activate the All Hazards module in MCIR at WHO Phase 4 and Federal Stage 2, and it will be operational immediately. During this phase All Hazard Scan forms will be distributed via Email, MCIR.ORG and/or HAN. Regional MCIR staff will begin training Local Public Health and Hospital employees on how to use the All Hazards module in MCIR. For Anthrax, Botulism, Plague, Smallpox and Tularemia, the LHD Health Officer, Emergency Planning Coordinator or designee will notify OPHP of the event. OPHP will notify the Division of Immunizations at MDCH to activate the All Hazards module in MCIR specific to the event. All Hazards module will become operational immediately and enhancements to the MCIR application will occur during some events. Biological Event Happening in Local Health Jurisdiction LHD contacts OPHP at 517-335-8150 or after hour’s number at 517-335-9030 to notify need for MCIR start-up. OPHP Director or Designee contacts Bureau of Immunizations 517-335-8159 or Division Director System Activated LHD can now access All Hazards module. Regional MCIR Coordinators will do Just In time training as needed. Module will be turned off at the end of the event with notification from the Community Health Emergency Coordination Center. At the conclusion of the event, the local health department will notify OPHP that the event has ended. OPHP will notify the Division of Immunizations at MDCH to turn off the All Hazards Module in MCIR. Depending on the size of the event, the LHD will determine data entry methods into MCIR. Current options are scan form or direct data entry into the application. If the scan forms option is selected, scan forms will be completed and faxed or mailed to the scan center or mailed to: The Michigan Department of Community Health Division of Immunization Att: Scan Center Operations 201 Townsend Street, PO Box 30195 Lansing MI 48909 104 6.14 Preventing Duplicate Patient Processing The tracking and identification system used at the dispensing site must allow for accurate, unduplicated patient count and also prevent patients from processing more than once. Hand stamps may be used as patients exit the clinic to aid this process. Staff at the clinic entry point should be instructed to check for hand stamps on anyone who enters the clinic to prevent re-entry of people who have already been served. In some circumstances, it may not be necessary to enforce this process. 6.15 Pediatric Issues at the dispensing site Children present special concerns at a dispensing site and these concerns must be adequately addressed. A qualified pharmacist will be available to each dispensing site to assist with pediatric issues. Local compounding Pharmacist: Jesse Burley, Rite Aid, Paw Paw, Wilson???.Rite Aid, Berrien Springs. Additional compounding pharmacists are under investigation for additional dispensing sites. A database of volunteer pharmacists is available in the CERC Plan. 6.15.1 Weight Issues A child’s weight is a deciding factor for determining many drug dosages. Each dispensing site should have a scale to weigh children and a means to accurately record this weight. Scales are available at each of the Health Department Offices (Cassopolis, Dowagiac, & Hartford) and can be transported to the mass clinic site. Additional scales can be obtained by contacting local pediatrician offices. If medications are being released to the parent or guardian of the child without the child being present, as accurate a weight as possible should be estimated by the legal guardian. As part of any public service announcement about the mass clinic operation, guardians of children who cannot come to the dispensing site should be instructed to weigh their child at home prior to the guardian coming to the site to pick up medications. 6.15.2 Oral Suspensions and Chewable Tablets Each 12 hour push package contains limited quantities of Ciprofloxacin and Doxycycline, Amoxicillin, and Tamiflu in oral suspension for children and others who have trouble swallowing tablets. The quantities available will provide 4,000 people 5 to 7 days of prophylaxis. Other alternatives include: Utilizing the push package’s 25,000 10-day regimens of amoxicillin chewable tablets for children between the ages of 2 and 5 years. Compounding drugs into an oral suspension. Recipes for preparing oral suspensions of Ciprofloxacin and Doxycycline and Tamiflu can be found in Appendix G. Additional lots of suspension for Tamiflu have been pushed out to the regional healthcare response organizations to assist in the pandemic flu response. These lots can be obtained by contacting the 5th District Medical Response Coalition Medical Director, Dr. Bill Fales. 105 7. Treatment Centers Treatment centers and Neighborhood Emergency Help Centers will be established as the need occurs. Treatment centers are those centers already equipped to deal with victims who need medical treatment during emergencies. At this time, treatment centers are equivalent to Emergency Departments of the local hospitals. If the emergency overwhelms the emergency departments at the local hospitals, the regional Modular Emergency Medical System (MEMS) Plan may be invoked. This involves the opening of smaller treatment centers in the form of Acute Care Centers (ACC) or Neighborhood Emergency Help Centers (NEHC). 7.1 Modular Emergency Medical System (MEMS) Within the jurisdiction of the VBCDHD the Modular Emergency Medical System is currently under development. The regional MEMS group has identified several potential sites for NEHC’s. These NEHC’s are primarily sub-sets of the hospital system with a few stand alone clinics sites. Sites that have been identified in each county are listed below. Each site has representation from that facility and MOU’s will be established to assist in the set up of each facility. The treatment centers and NEHC’s were identified by community representatives that felt the facility was capable of handling mass casualty patients in the event of an emergency. Within both rural counties, many of the facilities identified are owned and operated by the hospital. This ensures continuity of care to patients and that the MEMS model is uniform across the county. Treatment centers have been pre-identified by the Michigan Department of Community Health. Neighborhood Emergency Help Centers have been identified by the planning partners. The Regional MEMS planning group is in the process of signing mutual aid agreements with several facilities within Van Buren and Cass Counties. 7.2 Treatment Centers Van Buren County Locations: Bronson-Lakeview Hospital 408 Hazen Street, Paw Paw, MI 49079 Emergency Services Coordinator: Kirk Richardson 269-657-1535 South Haven Community Hospital 955 S. Bailey, South Haven, MI 49090 Emergency Services Coordinator: Dr. Owens 269-637-5271 Cass County Locations: Borgess-Lee Memorial Hospital 420 West High Street, Dowagiac, MI 49047 business profile | phone | map & details Emergency Services Contact: Marilyn Ballentine, 269-782-8681 x4353 Emergency Department: 269-783-3000 Lakeland Regional Health Systems – Niles Campus 31 N. St. Joseph Ave. (Map) Niles, 269-683-5510 Emergency Department, 269-687-1412 106 Treatment Centers (Hospitals) are required to follow guidelines for requesting supplies and equipment from the Strategic National Stockpile. These guidelines have been distributed and trained on through the 5th District Medical Response Coalition and the 5th District Healthcare Planning Board. Annual SNS training will take place to support SNS functions. Guidelines for requesting material from the SNS can be found in the section 3 folder of this plan. The following are documents that have been distributed and trained at the treatment centers of the 5 th District. STRATEGIC NATIONAL STOCKPILE (SNS) REQUEST PROCESS (9/09. OPHP) STRATEGIC NATIONAL STOCKPILE (SNS) PLAN TEMPLATE (9/09, OPHP) SNS Order Form.XLS (9/09, OPHP) 7.2.1 Treatment Center SNS Request Process Each Treatment Center is required, pre-event, to designate the process for and the persons authorized to request SNS materials on behalf of the facility. These designees should be recorded in each Treatment Center’s emergency response plan. When all needed local, regional and state countermeasure response assets are exhausted, a Treatment Center may request assets from the Strategic National Stockpile (SNS) by facilitating a request through Regional Medical Coordination Center to the local Emergency Operations Center (EOC) using the correct forms. When the request is sent to the local EOC, the MCC will ensure the local health department point of contact is included in the communication. The local EOC will review the request, gather any necessary additional information to support the request, and forward it to the State Emergency Operations Center (SEOC). The SEOC will coordinate with the Community Health Emergency Coordination Center (CHECC) to process the orders. This process is consistent with the State SNS Plan. 7.2.2 Treatment Center Distribution At this time, the State retains responsibility for SNS distribution directly to Treatment Centers from the RSS. Treatment Centers, in cooperation with the Local Emergency Operations Center (EOC), will assume responsibility for placing hospital orders and tracking inventory received at their location. Additionally, further allocation and delivery of SNS supplies from Treatment Centers to off-site locations such as Acute/Alternate Care Centers (ACCs) or other locally determined sites will be the responsibility of the local jurisdiction. 7.2.3 Treatment Center Receipt of SNS Assets A DEA registrant must be available to sign for controlled substances at the Treatment Centers. However, there are no licensing requirements for an individual to sign for non-controlled substances. The Office of Public Health Preparedness (OPHP) recommends that the individual signing for receipt of the SNS assets should be working under the delegated authority of the Treatment Center receiving the supplies. The individual receiving assets from the RSS delivery driver will be required to sign a SNS State to Local Transfer Form (attached). 107 7.2.4 Treatment Center Inventory Shipments from the RSS to the Treatment Center will contain a copy of the original SNS Item Order Form (with the type and quantity of items included in the shipment) and a State to Local Transfer Form. If a Treatment Center distributes supplies to other locations (such as an ACC), the Treatment Center must track the delivery location, type, quantity, and lot numbers of the distributed assets. 7.2.5 Recovery of Durable Goods The Centers for Disease Control and Prevention (CDC) requires that only durable goods be recovered after an event (i.e. if the material plugs in, runs on batteries, or has wheels). The State is responsible for recovery of these items and will arrange for pickup at the Treatment Centers. A good inventory management system is necessary, since Treatment Centers will be responsible for locating the durable goods provided by CDC 7.3 NEHC’s Possible NEHC Locations for Van Buren County: **Bronson-Lakeview Outpatient Center Heathcare Parkway Paw Paw, MI 49079 269-657-2550 **Lakeview Medical Center 52375 North Main Street Mattawan, MI 49071 269-668-5050 business profile | phone | map & details Lakeview Medical Center-Lawton 310 White Oak Road Lawton, MI 49065 269-624-2031 phone | map & details South Haven Family Physicians PC 930 Blue Star Highway South Haven, MI 49090 269-637-1115 phone | map & details business profile | phone | map & details **Intercare Community Health Network Medical 308 Charles Street Bangor, MI 49013 269-427-7967 **Intercare Community Health Network Southside Family Health 11637 M 140 South Haven, MI 49090 269-637-5284 phone | map & details phone | map & details Cooper Medical Clinic 520 Railroad Street Bangor, MI 49013 269-427-5811 **South Haven Community Hospital 955 South Bailey Avenue, South Haven, MI 49090 http://www.shch.org more info phone map phone | map & details ** Denotes that communications and mutual aid agreements are underway. 108 Possible NEHC’s for Cass County: **Lee Memorial Medical Group 310 North Front Street Dowagiac, MI 49047 269-782-8696 Edwardsburg Medical Clinic 27082 Main Street Edwardsburg, MI 49112 269-663-8288 business profile | phone | map & details Immediate Care Center 1903 South 11th Street Niles, MI 49120 269-445-3874 business profile | phone | map & details Lakeview Medical Services 110 East Main Street Marcellus, MI 49067 269-646-5004 business profile | phone | map & details business profile | phone | map & details 7.4 Local Health Department Coordination Each treatment center will have and assigned local health department liaison present. It is the responsibility of the liaison to ensure that treatment centers are following public health protection measures. The LHD liaison will be responsible for communicating with the local EOC and the Public Health Leadership Team. 109 8. Inventory Management 8.1 Inventory Inventory of pharmaceuticals and supplies received is the Logistics Chief’s responsibility. Discrepancies (excess/deficiency or wrong medications/supplies) between the order and delivery require the POD Site Manager/Incident Commander and Administration/Finance Chief to be notified. The Logistics Chief in turn will contact the RSS and/or DN for reconciliation. Periodic Inventories of controlled substances will be conducted. Other Push-Package materials will be inventoried at a frequency set by the POD Manager (or Logistics Chief). 8.2 Inventory Documentation The delivery invoice is checked, signed off by the Medical Director (due to controlled substances) or his (qualified—in writing) designee and the POD Site Manager/Incident Commander, with copies furnished to the Logistics Chief, Administration/Finance Chief, RSS, and EOC. Upon receipt of the shipment at the DN, from the RSS, the SNS State to Local Transfer Form must be filed for record keeping purposes. The copy of the original local SNS Order Form with the type and quantity of items shipped must be compared to the actual items received and filed for record. All SNS assets received from the RSS must be documented in an Excel Spreadsheet. This includes durable goods, such as Push Package containers. These will need to be tracked and returned to the CDC as indicated. All items received must be catalogued with a description of item received; quantity received, and lot numbers of items. An Excel Spreadsheet should be created for each individual dispensing site. At the DN, upon breaking the SNS assets into POD site specific quantities, record the description, quantity, and lot numbers of materiel designated for each dispensing site. Any changes made to site specific assets must be recorded on the appropriate spreadsheet(s). As items are delivered to the dispensing site, record on the spreadsheet and update quantities. Each POD site will record the description, quantities, and lot numbers of items received from the DN, as well as requests made to the DN for materiel, and material use within the dispensing site. A sample database and spreadsheet are available. Further documentation and control of the Excel spreadsheet, with which control and documentation are managed, is controlled by the DN/POD Inventory Manager. 110 8.3 POD Inventory Staging POD delivery points are coordinated between the POD (IC/Site Manager) and the PH EOC (Logistics Chief). The delivery points will be identified clearly with signage to avoid unauthorized use. 8.3.1 Unloading The Logistics Chief will coordinate to ensure (depending upon the POD site(s) selected) that if needed, each POD will have the necessary material handling equipment (MHE) such as a pallet jack and/or forklift, to unload supplies if a loading dock is not available. MHE is requested from the EOC, via the PH EOC. 8.3.2 Distribution and Redistribution If multiple PODs are used, the DN will sort and rearrange the Push Package’s contents to meet each POD’s initial and projected needs, as projected by the Planning Chief, based upon input received from the DN and POD(s). 8.3.3 Chain of Custody To ensure controlled materials are properly tracked when the SNS materials are redistributed to one or more PODs, the VBCDHD Chain of Custody Form may be utilized in the absence of CDC or state forms. 8.3.4 Resupply The Logistics Chief will monitor Push-Package and internal VBCDHD stock levels as reported by the POD Manager(s) and the DN Manager. Resupply of SNS items will be ordered using the forms found in Section 3. forwarded through the EOC to MDCH. Or, if MDCH requests, directly to CDC. The regular updates at each staff location (EOC, PH EOC, DN, POD) and the twice-daily shiftchange meetings will inform the Incident Commander and staff at all locations of anticipated shortages or losses. The logistics Chief will normally request re-supply of all other categories of materials through the EOC, with OPHP coordination. 8.4 Recovery Inventory all: ■ Unused meds/vaccine and supplies ■ Specialized cargo containers ■ Refrigeration systems ■ Unused medications that can be verified for proper temperature maintenance ■ Generators (if borrowed) ■ Computer and communication equipment, as applicable ■ Prepare to return all applicable items to the RSS in labeled boxes/containers ■ Prepare to return all unopened boxes to the RSS or Distribution Node ■ Clean POD facility (if not contracted): remove debris, personal items, medical supplies/equipment, biowaste 111 Remove VBCDHD or County equipment brought to the POD: e.g. tables, chairs, computers, communication equipment, etc. Notify the POD owners when the facility is vacated. Provide them with VBCDHD contact information. The site manager will be responsible for collecting an inventory of all unused medications/vaccine and supplies. All materials will be boxed and labeled and returned to the RSS site. These unused materials will be packaged in the specialized cargo containers supplied by CDC. Cold-chain management must be maintained for all refrigerated material. All refrigeration systems must be returned to CDC. Notification to the site Point of Contact once the facility is vacated. The TARU will also be responsible for assisting in the recovery of unused SNS materiel. 9. Communications In the event the SNS is deployed, rapid and effective means of communication must exist between the RSS warehouse, the Local Distribution Node, all dispending sites, treatment centers and distribution vehicles. A SNS Site communications matrix can be found in Appendix L. 9.1 Risk Communications During a large-scale public health emergency, it may be necessary to dispense medication quickly and efficiently to the population of Van Buren and/or Cass County, requiring the activation of the Strategic National Stockpile. During such an event, the Public Information Team will prepare and distribute information about the biological agent involved, and will provide instructions for obtaining medication – both for those who are well and for those who are sick. To ensure consistency, communication activities for a mass medication event will follow the guidelines and procedures outlined in the VBCDHD Risk Communication Plan. However, the following information will be included in communication materials specific to a mass medication event: Information about the agent and its threat to the public including: Whether or not the agent is contagious Who should be concerned about exposure Who should seek prophylaxis at dispensing sites Who should seek treatment at treatment centers Directions to and information about dispensing site locations including: Hours of operation Most accessible route to each dispensing site Modes of transportation available to dispensing sites Information about the dispensing process What types of identification are needed What type of information is required to pick of medications for other family members: For Children: weight, age, health information, drug allergies, and current medications For Adults: health information, drug allergies, and current medications Medication information the public will receive at the dispensing site including: Reasons for using specific drugs or changing drug regimens 112 Importance of taking all of the medication Danger of over-medicating Twenty-four hour contact information for medication questions Medication is intended for humans and not pets Samples of these communication pieces are dispensing site video scripts, medication fact sheets, agent fact sheets. Materials will be supplied as needed by the health department and the supporting facility (dispensing site) or requests from the EOC. These can be found in the CERC Plan and in the Public Information annex of this plan. Spanish documents from the CDC are also available. Additional resources can be found in Local SNS CERC Materials. The Public Information Officer for the Van Buren/Cass District Health Department is Rick Johansen, MD. The secondary PIO is Emily Diederich. Contact information for these individuals is found in the introduction to this plan. The VBCDHD Risk Communications Plan can be found the office of the Risk Communications Specialist for Van Buren/Cass District Health Department. This plan includes a list of local media that will be used for the dissemination of public information in the event of an emergency. Media Contacts can be found in Appendix C of the CERC Plan. Immediate communications contact information is updated quarterly and can be found in Appendix L of this plan. 9.2 Public Information Center A public health liaison will be placed at each dispensing site/node. This representative will report to the Communications Chief, see Command & Control for more details. The PIC liaison is responsible for: Coordination of information at the dispensing site Serve as the Point Of Contact for on-site media Handle public information messages Handle public information methods Handle public information materials During a large scale event the local public information center may be combined with other agencies to create a Joint Public Information Center (JPIC). The JPIC or PIC will be in direct communications with the State PIC. More information on the JPIC can be found in the CERC plan. 9.3 Production of printed material Printed material for a dispensing site function will be available on a CD-ROM for each site to ensure continuity of information. Dispensing site facilities have agreed upon (in a MOU) to produce forms, patient education and other material as needed for dispensing site activities. Both pre-designated dispensing sites have mass production/reproduction facilities and equipment on site. 9.4 Communications Support Information for dissemination to the public will be delivered through the Joint Information Center established by the Emergency Operation Center. The Joint Information Center is determined at the time of the emergency. This facility is designed to allow media outlets to hear one message 113 prepared by multiple agencies. The information will be disseminated through press releases, briefings, and the Emergency Alert System. Public information will NOT be released in any other capacity. The SNS Program requires many supplies and materials to launch a successful dispensing site operation. These supplies and materials may include printed educational material, educational videos, patient information sheets, patient instructions, signs, labels for medication, etc. Many of these supplies will be provided by the local health department. Those supplies that are not provided by the MDCH/OPHP as part of a statewide emergency, the local health department will notify the Emergency Operations Center of these needs. The EOC has a resource list that provides s and resources to the EOC in the time of need. Some of the needs may be met by the host site, such as printing and Technology resources. 9.5 Operational Communications Establishing Redundant Communication In the event that some methods of communication are inoperable due to loss of broadcasting towers, power disruptions, etc., it is vital to have redundant communication mechanisms from, and between, all parts of the SNS system. The SNS system in this context means the Receipt, Storage and Staging Site, the RSS warehouse, the vehicles transporting stockpile material, all dispensing sites and all treatment centers as well as the EOC. The following will be the hierarchy of establishing communications between the RSS, dispensing sites and treatment centers, in descending order: 1. Landline telephone service with fax capability. 2. Cellular telephone service. 3. Email/internet capability. Internet service should be of the highest speed available at that particular site. (E-TEAM, EMSystem, WEB EOC, MI-HAN, etc) 4. Statewide 800 mhz radio system. 5. RACES Amateur radio operations. 6. Two way radio linkage within dispensing sites and treatment centers. 7. Manual runner messaging service. All distribution vehicles shall be equipped at minimum with two way radios connected to the Distribution Node warehouse. The Site Manger will be equipped with a radio connected to the EOC, if needed. The EOC representative will be responsible for establishing communications between the Distribution node, Dispensing Site, Treatment Centers, Local Health Department, SEOC, CHECC etc. 114 Communications Pathways are as follows: SEOC/CHECC Local EOC Local Health Department EOC Security Command & Control Transportation Resources Distribution Node Treatment Centers 115 10. Security Law enforcement and trained supervised volunteers will make up the team that will be responsible for security at all fixed sites within the SNS operations. Security Coordinator has been identified as the law enforcement representative at the local EOC. Contact information is kept confidential. 10.1 Transportation Security U.S. Marshals shall supply security for the SNS shipment and the TARU while it is en route to the Regional Receipt, Staging, & Storage Site. They will also provide security for any unreleased SNS material. Distribution transportation routes will be patrolled by the Michigan State Police. Limited law enforcement personnel may be available to escort distribution vehicles delivering pharmaceuticals beyond normal highway patrolling from the RSS to the Distribution Node and finally to the Dispensing site. 10.1.1 Escort of SNS material The local Sheriff’s Department has county wide jurisdiction and can accompany any shipment from the RSS and/or Distribution Node to Dispensing Sites or Treatment Centers or other sites that may need SNS material. It is the responsibility of the EOC to maintain secure transportation for the material of the SNS. 10.2 Security Needs Local security at the dispensing sites and treatment centers shall be the responsibility of the Sheriff’s Department of the county affected. Local security will be coordinated through the local county EOC. Security of medications and materials of the SNS program may be maintained by the local Sheriff’s Department. Security for the dispensing sites and treatment centers will be in direct control of the law enforcement commander (as part of Unified Incident Command). Law enforcement needs will be address and met by the resources of the EOC. Coordination of activities with the U.S. Marshals, Michigan State Police, County Sheriff Departments, and the EOC of the affected county will be the responsibility of the security team coordinator. This coordination will be conducted through the EOC and the Site Manger. The RSS warehouse, dispensing sites and treatment centers may need 24 hour security for the duration of the SNS operations. The number of personnel required will be determined by the size of each individual operation. 2009 H1N1 response events proved to be a true test for security needs. It was determined that each venue for dispensing activities is unique and may only require minimal security needs. It was also found that security personnel was best determined and planned for in the site specific security plans. 116 10.2.1 Crowd Control The law enforcement representative in the local EOC will be the Security Coordinator for Dispensing functions. The on-site security personnel will arrange for additional resources for crowd control if necessary. 10.3 Training and Communications Assuming law enforcement personnel will be in short supply, trained volunteers with supervision and adequate two way radio communications should suffice at the dispensing sites and treatment centers. All commanders will be trained and equipped with the communications methods established by the EOC. Additional information on communication methods and redundant communications can be found in the Communications section of this document. All law enforcement personnel will be equipped with 800 MHz radios that have direct communications with the state and local entities. Contact information for security personnel can be found in the Quick Reference Guide in the Introduction section of this document. The personnel responsible for security would be the Emergency Manger for the county and Michigan State Police. 10.4 Access Control The area which needs access controlled to it is determined by the personnel coordinating the response, including Public Health or Law Enforcement Officials. It is then the law enforcements responsibility to limit access to the area for security and safety purposes. It will be assisted by the Public Works organization and/or Fire Services. In addition, Act 390, P.A. 1976, as amended, gives the Chairperson, Board of Commissioners authority to issue travel restrictions on local roads. The Michigan Department of Transportation and State Police coordinate the restriction of travel on state truck lines through formal written agreement. Barricades – All routes leading into the area must be blocked. Major routes are barricaded and may be staffed by law enforcement personnel. Secondary roads are simply barricaded with appropriate cautionary language. Traffic rerouting – The Van Buren and/or Cass County Sheriff’s Office will coordinate with the Van Buren and/or Cass County Road Commission in rerouting traffic around the affected area. Appropriate detour signs are put in place. Entry to Controlled Area – The Director of the Office of Domestic Preparedness has developed badges for all emergency workers. These will be distributed to each organization responsible for coordinating field personnel, including public health. It is the responsibility of each agency to ensure that each of its employees working in the field in the affected area has a pass. 10.5 Badging/Credentialing of Staff Controlled areas of the dispensing site and/or distribution node will be controlled by the Office of Domestic Preparedness. The Sheriff’s Department currently is using the system of FireTrax or 117 other form of acceptable identification. This system would be used to badge all emergency workers during an event. The credentialing process would be initiated by using the MIVolunteer Registry, which pre-credentials individuals already in the system. Those individuals NOT registered with MIVOL Registry would be subject to a holding period of 1-3 hours to determine proper credentials if necessary. The LHD also has a Mutual Aid Agreement with all of the other health departments within the 5th District. Several health departments within the 5th District have purchase quick print identification systems. These systems would be available upon request. 10.6 Rules of Engagement Below are policy statements from the Michigan Department of Community Health regarding the rules of engagement for law enforcement during times of emergency and the Strategic National Stockpile are requested. The following document was released to the local health departments by Karen Krzanowski in 2006. (This has not been updated as of 2/2010). Policy issues to support SNS operations are outlined in plan: Rules of engagement for law enforcement In the process of completing the State Assessment Tool for the CDC Division of Strategic National Stockpile (DSNS), Michigan’s SNS Coordinator asked the Division for clarification regarding what is expected in this part of the plan. She was advised that the plan should address: The level of police power that is available to maintain law and order in a public health emergency. When law enforcement officers are authorized to arrest, detain, or use force in carrying out State and local codes related to a public health emergency. Provide guidance to local health departments to consider a variety of scenarios in relation to deployment of the SNS and what situations could require police use of force.22 According to the State of Michigan Plan for Distribution of the Strategic National Stockpile, the Governor will declare a state of disaster, state of emergency, or a heightened state of alert before or concomitant with a request for the Strategic National Stockpile (SNS). Therefore, law enforcement officers will engage as provided for in the Emergency Management Act.23 A person who willfully disobeys or interferes with the implementation of a rule, order, or directive issued by the Governor under the Emergency Management Act is guilty of a misdemeanor.24 Regarding the use of force during a public health emergency involving the SNS, law enforcement officers will operate according to their legal authority. In general, a warrant or court order may be in effect before a law enforcement officer makes an arrest, detains an individual, or uses force. However, law enforcement officers have the legal 22 Email messages between Joseph Merlino, of the DSNS, to Susie Doctor, of MDCH-OPHP, September 1, 2006. MCL 30.401 et seq. 24 MCL 30.405 23 118 authority to make arrests without warrants for all violations of the law committed in their presence.25 In addition, public health and law enforcement officials (state and local) may develop additional guidelines to assure the security and safe operation of SNS facilities and dispensing sites. In addition to the Emergency Management Act, the Public Health Code26 is expansive in public health police powers. The Code includes explicit legislative intent that it be liberally construed to protect the health, safety, and welfare of the people of this state. 27 The structure of the Code provides parallel authority to the state health department and to Michigan’s 45 local health departments. A range of public health police powers is authorized to assure that different circumstances can be properly addressed. Parts 22 and 24 of the Code provide basic authority for state and local health officers, including the power to respond to imminent danger to health by orders, quarantines, or administration of local laws. If a health officer (state or local) thinks there is an imminent danger to health or lives, the health officer has the authority to issue orders that take effect immediately, without going to court first.28,29 In addition, if a health officer determines that control of an epidemic is necessary to protect the public health, the health officer, by emergency order, may prohibit the gathering of people for any purpose and may establish procedures to be followed during the epidemic to insure continuation of essential public health services and enforcement of health laws. 30,31 Furthermore, imminent danger orders and emergency orders to control an epidemic may be directed to law enforcement officers. The Department of Community Health recognizes that law enforcement officers need more training about public health orders and their duty to enforce them; and the department is working with the Michigan State Police, Emergency Management and Homeland Security Division to assure this training occurs. There are several enforcement mechanisms available under the Public Health Code. The Code stipulates that “A person shall not willfully oppose or obstruct a department representative, health officer, or any other person charged with enforcement of a health law in the performance of that person’s legal duty to enforce that law.” 32 A person who violates this law is guilty of a misdemeanor. In general, a person who violates a rule or order of the Michigan Department of Community Health (DCH) or of a local health department is guilty of a misdemeanor 25 MCL 28.6 (5) MCL 333.1101 et seq. 27 MCL 333.1111 28 MCL 333.2251 29 MCL 333.2451 30 MCL 333.2253 31 MCL 333.2453 32 MCL 333.1291 26 119 punishable by imprisonment for not more than 6 months, or a fine of not more than $200.00, or both.33,34 Health officers (state and local) have the authority to use injunctive measures to protect public health.35,36 In addition, the Public Health Code provides an administrative mechanism by levying fines of up to $1,000 per day or per violation according to a schedule created by rule.37,38 This provides an alternative to criminal proceedings in the courts, and it imposes a continuing monetary burden on violators, making it uneconomical to continue to violate the law or rules. 33 MCL 333.2261 MCL 333.2441 35 MCL 333.2255 36 MCL 333.2465 37 MCL 333.2262 38 MCL 333.2461 34 120 Scenarios The DSNS posed the following questions and scenarios that State and local health officers, law enforcement officers, and legal counsel should consider and jointly plan for. Staff of the MDCH Office of Public Health Preparedness suggests preliminary responses here to stimulate such planning discussions: 1. Should security apprehend violators of public health statutes during this emergency public health situation? Response: Law enforcement officers (LEOs) have the discretion to arrest and detain violators of public health statutes, rules and orders. They make decisions on a case-by-case basis according to information received and the belief that a crime was committed. In general, a person who violates the Public Health Code or the Emergency Management Act is guilty of a misdemeanor. 2. If a person violates state or local health department directives (i.e., isolation and quarantine)? Response: Same as #1. 3. If they cause civil disturbance or public panic by false representations or information clearly against the good order and community standards? Response: Same as #1. In addition, the source of false representations or information must be considered. For example, in individual could be guilty of inciting a riot. However, if the individual is broadcasting false information, the broadcaster is not only personally culpable, but could also be subject to broadcasting license sanctions. 4. If hording or engaging in black market activities involving vital state resources that are intended for equal distribution to the general public, such as the re-sale of medicines or medical instruments provided by the State in support of this public health emergency? Response: With respect to the SNS, which is a vital state resource, such activities not only violate the Emergency Management Act, they may also involve violations of the Penal Code. 5. If failing to appear at PODs or other dispensing sites in accordance with the Governor’s or State Health Officer’s mandate for citizens to appear and receive medicine or prophylaxis? Response: This depends on the situation. For example, in some cases law enforcement officers might be called-on to apprehend and transport such individuals for involuntary treatment or prophylaxis. In other cases, law enforcement officers could be called on to prevent such individuals from entering certain public places, 121 such as schools, if they refuse to be vaccinated and, therefore, pose a health threat to others. 6. If loitering in an around sites deemed sensitive to the State execution of the functions mandated to be carried out (i.e., RSS site, PODs, JICs)? Response: Security procedures for PODs and other dispensing sites include appropriate signage and barricades. If a person crosses such boundaries or fails to comply with a lawful order, then the person can be arrested or detained as a disorderly person, or for breaching the peace, trespassing, or violation of local ordinances against loitering. 7. If disrupting the public health operation causing time sensitive measures to not be carried out or unduly burdensome? Response: Same as #6. 8. Cutting lines in the POD, following distribution vehicles on routes or other locations, interfering with communications of staff (i.e., cell phones, radios, other reporting mechanisms)? Response: Same as #6. 9. If they break curfew if announced or in place? Response: Same as #6. 10. Before a person is detained or arrested, do they get their medicine/prophylaxis? Response: This depends on the situation and will have to be handled on a case-bycase basis. In most cases, medicine/prophylaxis will be given to the individual as soon as possible. Protection of the law enforcement officer must be assured. 122 11. Transportation 11.1 Intra-jurisdictional Coordination Coordination of transportation of SNS material will be handled by the EOC staff. Currently there are mutual aid agreements in place between counties and Emergency Management to provide services where needed during an emergency. The transportation of SNS material falls under the direction of the Incident Commander. The Incident Commander coordinates with EOC staff to arrange for appropriate delivery of SNS material to dispensing sites and/or treatment centers. This transportation request will include the security of the transport vehicles. 11.2 Communications Communications between escorts, drivers, security personnel, dispensing sites, EOC, treatment centers will utilize 800mHz system or other secure system established by Incident Command and the EOC. In the event that there are not enough 800 mHz radios to occupy each vehicle, other systems will be used. These may include traditional two-way radios, cell phones, etc. 11.3 Transportation Issues As the plans are implemented at the EOC to arrange for transportation of SNS material, a tracking mechanism will be put into place. This tracking mechanism may be as simple as two-way radios and periodic check points for transportation vehicles, or as complex as web tracking devices placed on transportation vehicles. Public works will be responsible for setting up road blocks and diverting traffic with the assistance of law enforcement. This coordination will take place from the EOC to the Incident Command Post. Other players that may be involved in transportation issues are M-DOT, local fire, law enforcement, and other security personnel. Vehicle maintenance and refueling will be the responsibility of the Transportation Official in the EOC. These duties are typical duties of the transportation official. The county Emergency Operations Plans outlines many of the factors for transportation including: “Maintenance of Transportation Routes: Public works agencies will assign personnel to make a reasonable attempt to maintain transportation routes on Van Buren county roads are clear of snow, debris, and other obstructions which may impede emergency vehicle access and rapid traffic movement during an emergency or disaster situation. Stalled, abandoned or vehicles in need of repair, that are obstructing the flow of traffic will be reported to the appropriate law enforcement organization for removal.” “Transportation of Goods: Public works will provide vehicles and personnel to transport essential goods such as food, medical and other supplies. This will be accomplished as a support service, if available, at the request of other agencies, such as the Health & Human Services Department.” “Traffic Control: The law enforcement organization has primary responsibility for traffic control. The public works organization may assist by providing and placing barricades and appropriate signs and light signals to keep traffic moving on designated routs.” Special Needs/Handicapped: Special needs populations or those individuals who require handicapped parking will be instructed to park at an off-site facility and be transported to the dispensing site by special needs transportation vehicles. 123 124 12. Human Services 12.1 Care and Feeding of Disaster Workers Disaster workers responsible for distribution of SNS material fall under the Emergency Management Act of 1976 for care, feeding, and mental health services. All disaster workers are entitled to manageable work hours (no more than 12 hours at a time), regular meals (coordinated through the EOC), and mental health services (coordinated through the EOC/Human Services section). Disaster mental health services including Critical Incident Stress Debrief will be provided by the local coordinating agency for mental health services. The American Red Cross is responsible for feed and care of disaster workers. 12.2 Van Buren County Emergency Operations Plan Support The Van Buren county Emergency Operations Plan supports all disaster assistance for emergency workers. Annex K (Human Services) to the Van Buren County Emergency Operations Plan pages K2-K3 describe the tasks and execution of the Human Services Department. These tasks include but are not limited to: (A) Crisis Counseling (for Public and Emergency Workers) “If an emergency/disaster occurs of such a magnitude that it is determined victims may need counseling, Van Buren County Mental Health will provide crisis counseling. If the disaster is severe and many persons may be in need of this service, the Department of Human Services along with Van Buren County Mental Health will assign personnel to reception centers to provide crisis counseling. Van Buren County Mental Health has people trained in providing incident stress debriefing to disaster workers. This agency will provide counselors to departments who request this service. Coordination of this service with affected department personnel will be provided through the Van Buren County Department of Human Services and the department involved. In addition, personal will be at the scene to provide immediate assistance if necessary.” (B) Reception Centers “If evacuation is necessary or if people are made homeless by a disaster, they will register at the reception center. At this location they will inform officials if they have a need for shelter, or if they plan to stay with friends and/or relatives. This information will be known to the Missing Persons Information Center (J) and will be used to account for the safety of the population and inform residents when it is safe to return to the area after an evacuation. “ (C) Shelters “The Van Buren County Department of Human Services is responsible for shelter function. Shelter may be necessary for a short term precautionary evacuation for incidents such as a chemical release, or for longer term evacuations for disasters which leave people homeless. For short term sheltering needs the Van Buren County American Red Cross will establish and manage the shelters. Agreements exist between the Red Cross and the Public Schools and churches (designated as shelters) for the use of these facilities. Food will be provided by the American Red Cross. Special needs (medical, dietary, animal control, etc) are arranged through the American Red Cross as part of shelter management. Communications will be provided by telephone and amateur radio. “ (D) Food “The ARC with possible assistance from the Salvation Army, will establish areas at the disaster site for feeding emergency workers and victims of the disaster. These resources are activated by the VBC Department of Human Services.” 125 (E) Clothing “The ARC will provide a dispersing order for clothing to meet emergency needs. If more clothing is needed, other agencies (i.e. Salvation Army, Seventh Day Adventists, Cooperative Ministries, Friends of Decatur Human Services) will be contacted by the Red Cross. The mechanism for distributing this cash or clothing is governed by each agency. Longer term clothing needs for disaster victims may be determined at Disaster Application Centers (DAC) if activated.” (F) Emergency Needs Programming “The Van Buren County Department of Human Services provides coordination of the emergency needs program to be implemented on an individual or widespread basis. Many immediate needs such as food, clothing, and household items are provided to eligible persons through a variety of programs and agencies.” (G) Staging Area for Emergency Workers “The Department of Human Services will establish a staging area for collection of items and personnel assignments. Food, clothing and other items will be brought to this facility and sorted by workers from the Red Cross, Salvation Army, and other volunteer agencies. Distribution of these items will be based on information obtained from the Department of Human Services and if long term from the Disaster Application Center. The individuals who need these items will be notified that these items are available by the DHS and ARC. Public information announcements will be made if needed. …” (H) Transportation (Public, Emergency Workers, and Special Needs Populations) “The Van Buren County Intermediate School District will coordinate the provision of public transportation. Persons needing transportation are instructed to call a telephone number to be determined at the time of the incident. The Human Services Official will coordinate with Public Information Official to assure the public is aware of the number to call if they need transportation. Also, in accounting for the safety of the population by a house to house search during an evacuation or after a disaster, law enforcement officials will inquire as to the sheltering and transportation needs of disaster victims. This information will be made available to the Human Services Official. School and Van Buren Public Transit buses will be used to provide transportation. For some disasters which require many emergency workers in a concentrated area, the provision of transportation to the disaster site may be desirable. It would limit vehicle congestion in the area and more easily control access. The VBC ISD will choose a location to be used as a meeting point. Emergency workers will leave their personal vehicles at this location and be bused by school busses to the disaster site. The ISD will coordinate the provision of transportation. Emergency workers such as hospital or power company employees may require special transport to their work locations. While the Human Services Official will coordinate the provisions of such transportation, the resources used will depend on the type of disaster. Transportation may also be necessary to transport Emergency Operations Center staff and supplies/equipment from their primary EOC to the alternate EOC. Each hospital, nursing home or other large institution generally has internal emergency plans, including evacuations plans. The staff at these institutions will coordinate internal preparatory activities through the Health Services Official. Institutions requiring the use of ambulances, will notify the Health Services Official who will coordinate transportation with EMS. … “ The Health Services Official coordinated the evacuation and relocation of the institutions itself and selects alternate sites.” (I) Special Needs Groups “Persons with special needs are provided care through a number of agencies in the community. Van Buren County Intermediate School District (ISD) works with hearing impaired and can identify and assist these persons, including warning them of an actual threat or disaster. The Department of Human Services (DHS), Area Agency on Aging (AAA), and the Health Department work with the elderly and can identify and assist these persons. The Van Buren County Mental Health and Van Buren ISD work with the mentally impaired and can identify and assist these persons. The VB ISD, DHS, and Health Department work with the physically handicapped and can identify these persons who are known to them. The VB DHS works with the non-English speaking and can identify these persons. These agencies will perform “outreach” tasks during disasters, contacting their clientele to assure 126 they are aware of the situation and their needs are being met. If any of these persons require assistance, the appropriate agency will work with the Human Services Official to see that the needs are met.” (J) Missing Persons “The Red Cross will establish a Missing Persons Information Center at the reception center/shelter. Staff will be provided by the Red Cross and volunteer agencies. A telephone number for the Missing Persons Information Center will be given to the Public Information Official who will announce the number to the public via the news media. Staff will regularly contact agencies such as hospitals and those providing reception and shelter to obtain available information on the people they are serving.” (K) Long Term Housing “The Department of Human Services (DHS) will administer the federal temporary housing program if a Presidential Disaster is declared. DHS will identify available rental units, or if local housing is unavailable, it will coordinate with the other local departments in identifying and preparing a site for federally provided mobile homes. DHS will review eligibility requirements and assign housing. If federal assistance is unavailable, the department may implement such a program locally if long term temporary housing is necessary.” (L) Federal Assistance Programs “If federal assistance becomes available as a result of a disaster, the Department of Human Services will administer certain programs. It will review individual and family grant applications for assistance.” (M) Unemployment Assistance “The Department of Human Services will coordinate with the Michigan Employment and Security Commission in providing unemployment benefits to persons who become unemployed if a factory or other employment center is affected by a disaster, or if persons become unemployed due to some other disaster related circumstance.” (N) Volunteer Management “A volunteer registration center will be established by the American Red Cross. This center will be in an appropriate location in regards to the situation. Volunteers wishing to assist will be instructed where to call and the phone number. A hotline number will be made known via the media. The Human Services Official will coordinate the efforts of all volunteer groups and assign them missions. The official will coordinate with other members of the EOC staff for possible uses or needs for volunteers. Some volunteer groups directly associated with an agency, such as the Sheriff’s posse, will remain under that agency’s coordination.” Associated duties including scheduling of shifts, breaks, meals, lodging and family care are part of the American Red Cross operations manual. (O) Emergency Assistance “If an individual or family requests assistance, such as the delivery of food for medical attention, because they are isolated due to road washouts, a snowstorm, or other circumstance, the Director of Domestic Preparedness will coordinate the provision of such assistance. Volunteer agencies under the coordination of the DHS may be requested to assist. The Sheriff’s office and Local fire departments may also provide some of these services.” (P) Disaster Assessment “All agencies providing human services, report to the Human Services Official in the EOC, figures on number of people evacuating and registering at reception centers, number of people in shelters, types of special assistance required, etc. The Human Services Official compiles the data and provides it to the EOC staff.” 127 128 13. SNS Planning/Training/Exercising 13.1 SNS Planning Process The Strategic National Stockpile Plan planning began with a request from MDCH/OPHP. This request included a template for developing a local plan. This living document is in constant revision and is dependent upon many variables. The planning process involves collaborative meetings with local emergency management, law enforcement, fire, public works, hospitals, EMS, etc to determine what resources are needed in our jurisdiction to open a dispensing site. This planning process also includes working with the Administrators of probable sites to host the dispensing. Mutual Aid agreements will need to be developed and implemented to make this process complete. As pharmaceutical caches are established, they will be included in the plan. As other factors change, such as availability of facilities, contact information, essential personnel, and gross numbers with the VBCDHD jurisdiction, the plan will reflect those changes. 13.2 SNS Planning Partners The planning of the Van Buren/Cass District Health Department’s Strategic National Stockpile Plan consists of many collaborative efforts. The partners involved in this planning process include: □ Emergency Management □ Regional Epidemiologist □ Local Hospitals □ Law Enforcement □ Schools □ Fire □ American Red Cross □ Public Works □ MDCH/OPHP □ Region V MEMS Workgroup □ Region V Bioterrorism Planner □ Other interested parties □ Region V Mass Casualty Planner 13.3 Plan Review/Updates The plan is scheduled for an annual review by the public health leadership team. The plan will also be updated as identified by exercises or the review process. This is a living document and will continue to be updated as planning guidance is improved. 13.4 Program Exercises Tabletop drills and functional exercises involving local county emergency management and other essential personnel participation will be conducted when possible to improve overall county readiness. Other exercises will be scheduled in coordination with community agencies. Annually at least one drill and/or exercise will take place in conjunction with the county or district-wide exercise program. 129 13.5 Training Efforts Training will occur in individual and group settings. All local efforts will be coordinated by the Emergency Preparedness Coordinator. Multi-regional efforts will be coordinated by the State of Michigan. Consistent content to all targeted individuals will be the objective of overall training efforts. The 5th District is currently implementing a web-based training system for all health department personnel and volunteers involved in the SNS program. This training program contains three components: (1) SNS Overview, (2) Medical Management & Dispensing including job action specifics, and (3) Inventory Management and Control, and (4) Distribution Node Activities. All health department employees, dispensing site volunteers and distribution node personnel are required to complete this training. This training module was used to assist in the April 2009 5th District Mass Dispensing Exercise. Training records can be found in the training section of CD related to this plan. 13.5.1 VBCDHD Training Efforts The Van Buren/Cass District Health Department will conduct internal trainings of clinic staff and related personnel as part of pre-event planning efforts. Training (pre-event or on-site) must also include use of personal protective equipment (PPE) and relevant infection control measures, standard operating procedures (SOPs), information on the agent and prophylactic measures/standing orders, standard reporting procedures, response to outside requests for information, and patient confidentiality. Standard (Universal) precautions should be routinely practiced by health care workers/volunteers at the dispensing site. Hand-washing is paramount. PPE should be disposable and disposed of appropriately. Local plans will include provisions made for having PPE readily available. Internal pre-event clinic training will include: 1. Periodic review of the local SNS plan. 2. Review of the clinic schematic for patient flow and work station locations. 3. Roles and functions for each work station. This includes: a. Scripts for each role b. Utilizing JAGs for teaching and learning c. Reviewing Standing Orders d. Use of forms 4. Communication skills including: a. Guidelines for handling on-site procedural changes that impact other functional groups b. Documenting information received via phone c. Periodic briefing of all staff to clarify misunderstandings, answer questions, and provide new information/updates 5. Screening Protocols 6. Clinic Supplies and Equipment List 7. Clinic Operations including: a. Documentation forms: NAPH form, meds/vaccine and recipient tracking b. Screening tools c. Patient education materials d. Referral processes e. VAERS Reporting f. Staffing Schedule g. Organizational structure h. Signage i. Taping arrows/lanes/path for clients to follow j. Numbering stations 130 k. l. m. Procedure for victim status monitoring utilizing color-coded system. Provide quick reference cards to all greeters, registration staff, security, and other relevant personnel. Procedures detailing client flow, dependent upon prophylaxis regimen Developing a corps of volunteers to train to function in the majority of dispensing site functions 131 Training of Essential Volunteer Staff The Van Buren/Cass District Health Department will make efforts to locate and train those volunteer groups essential to the functions of the dispensing site. Those groups include doctors, nurses, pharmacists, mental health specialists, security personnel, medical students, other licensed personnel. The tri-county area (Van Buren, Cass & Berrien counties) utilize the Volunteer Center of Southwest Michigan for such efforts. This agency has agreed to help in our efforts to gather volunteers. MI-Volunteer Registry: The MI Volunteer Registry is a database that functions as a central location for volunteer information. Individuals interested in volunteering will indicate their interests and contact information in this secure, electronic environment. Information can then be queried and appropriate volunteers contacted by authorized personnel via e-mail or text pager. The registry intends to help meet the needs of hospitals and emergency responders when local resources are exhausted. Experience has shown that in an emergency, overwhelming numbers of healthcare personnel are eager and willing to volunteer their services. Post Event Training Post-event training will include the use of on-site manuals equipped with all pre-event training materials. JAGs will be used to orient each group of personnel to their assigned tasks. There will be a designated individual on-site at all distribution sites to answer all questions. Post-event training should occur on-site. Pre-planning will make this process effective and efficient. Suggested training materials may include: educational videos, job action guidelines, agent specific information (i.e., fact sheets), samples of accurately completed forms, written scripts when applicable, and an organizational chart outlining the chain of command and communication flow. The trainee should be clear about whom to report to regarding questions. A patient/clinic flow chart should be clearly posted for staff to use as a reference tool. 132 Van Buren/Cass District Health Department SNS Training Needs Assessment Please indicate by circling the number that most closely matches your knowledge about the following concepts: Strongly Agree 1 Agree 2 Neutral 3 Disagree 4 Strongly Disagree 5 1 2 3 4 5 1 2 3 4 5 3. I know the procedures that must be followed to request the SNS from the Federal Government. 1 2 3 4 5 4. I know how long it will take for the SNS to arrive in Michigan once the request has been approved. 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 9. I know what a Receiving, Storage, and Shipment site is. 1 2 3 4 5 10. I know what my roles and responsibilities will be when the SNS comes to my jurisdiction. 1 2 3 4 5 11. I have received Incident Command System (ICS) training. 1 2 3 4 5 1 2 3 4 5 13. I have received specific POD training relative to my position. 1 2 3 4 5 14. I know the specific locations designated for PODS in my jurisdiction. 1 2 3 4 5 15. I know methods of communications that will be used from a POD to other departments. 1 2 3 4 5 16. I know the concept of triage at a Point of Dispensing site and why it is important. 1 2 3 4 5 17. I have seen job action sheets that will be used for positions at a Point of Dispensing site. 1 2 3 4 5 18. I am confident that I will be able to work different positions at a POD with current knowledge. 1 2 3 4 5 Question: 1. I have received training on the Strategic National Stockpile (SNS) program and understand it. 2. I know when my jurisdiction may request the SNS. 5. I know what types of items will arrive in the SNS. 6. I know what the Managed Inventory (MI) of the SNS is. 7. I know who the essential personnel are in my jurisdiction (those who will receive medication first). 8. I know where my agency’s SNS plan is located. 12. I know what a Point of Dispensing (POD) site is. 133