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PIN CAH CMS Standards Review Conference Call Notes Call: January 13, 2015 Attendees: Community Hospital of Anaconda, Pioneer Medical Center, Cabinet Peaks Medical Center, Prairie Community Hospital, Deer Lodge Medical Center, Central Montana Medical Center, Roosevelt Memorial Hospital, Northern Rockies Medical Center, Crown/N. Cheyenne Indian Hospital, Fort Belknap Service Unit, Sheridan Memorial Healthcare, Big Horn County Memorial Hospital, Livingston HealthCare, Garfield County Health Center, Mountainview Medical Center Tag 294 Nursing services must meet needs of patients CPMC – Educator keeps files on nursing education. Observe adequacy of staffing through education through nurses. Have a ratio to maintain and keep reports to show surveyors. Plentywood – nurse education trains on skills twice per year, keep skills checklist on all staff. Track certifications and where nurses are at. Combination of duties from education coordinator, HR, and trauma coordinator. Pioneer – HR tracks/trends ACLS and etc requirements. Beginning nurse competencies – through education and education serivces documented. CMMC - Nursing orientation – Orientation schedule: New nurses assigned to initially follow one-on-one with current nurses (same nurse entire period). New grad v. experienced nurse determines amount of time to shadow. CHOFA – Orient with individual, ADON does P&P, have checklists to complete in orientation. Prairie – Non-CAH staff: Travel staffs are a challenge. Have a checklist to run through but traveler is fed so much info in a short period of time it is them to remember the info. Implemented 1 page guide to where to go to find things. Big Horn- Have a packet of info for travelers including what they need from nurse. Coordinating nurse comes in before shift to go through packet. Tag 295 A registered nurse must provide (or assign to other personnel) the nursing care of each patient, including patients at a SNF level of care in a swing-bed CAH. The care must be provided in accordance with the patient's needs and the specialized qualifications and competence of the staff available. CPMC – Assignment sheets provided each shift. Unit director goes over sheets. Assignments are made by charge nurse. Nurses do acuity but it is not recorded. Big Horn – Anyone establish acuity and assign staffing to acuity? Is this what its asking? Plentywood – not meeting criteria in formal manner. One LPN, rest are RNs. RNs divvy up patients themselves. CMMC – Internally assessed, but not formal. PIN CAH CMS Standards Review Conference Call Notes Tag 296 A registered nurse or, where permitted by State law, a physician assistant, must supervise and evaluate the nursing care for each patient, including patients at a SNF level of care in a swing-bed CAH. DLMC - 2 Rn and 1 LPN. Open dialogue. Some RNs are more active than others. Functions essentially the same all over. Tag 297 All drugs, biologicals, and intravenous medications must be administered by or under the supervision of a registered nurse, a doctor of medicine or osteopathy, or, where permitted by State law, a physician assistant, in accordance with written and signed orders, accepted standards of practice, and Federal and State laws. DLMC – all IV drugs give through RNs. LPNs can place and evaluation but not administrator drugs. Big Hardin/Plentywood: allow LPN according to scope of practice – BON information posted in med room. CPMC/CMMC – RN only “in accordance with Fed and State Laws” piece of the tag addresses the ability to work within their scope of practice. Verbal Orders – Verification of Provider orders o DLMC – don’t take verbal orders outside of ED. All must be written through providers. EPIC documentation signs off verbal orders when they open ED record. In ED there is a read-back policy for confirmation. o Big Horn – When nurses take verbal order in Healthland, they click in order area, mark as verbal, and confirm they read back. Sign off on their size when they go back to finish records. o CPMC – 24 hours signed off of verification. Livingston – consequences? Current policy says 48 hours, CMS currently says timely – but there is no definition to timely. No effective way to enforce Roosevelt – 48 hours Pioneer – physicians on floor daily, no problem – unsure of policy CMMC – covered w/I 24 hours. Not sure of policy. Physician or covering physician always there. Plentywood – 24 or 48 – EHR covers it, some issues if they are off work 3-4 days. Provider on call may be able to co-sign for them. Tag 298 A nursing care plan must be developed and kept current for each inpatient. Livingston - with EHR many admission orders generate POC at point of admission, all elements including discharge planning maybe be addresses – POCs occur with risk/diagnosis Prairie – every 4 month care plan meeting; it is a challenge as they do paper charting. Trying to put processes in place that take the question out of it. PIN CAH CMS Standards Review Conference Call Notes C-1000 Standard: Patient visitation rights. A CAH must have written policies and procedures regarding the visitation rights of patients, including those setting forth any clinically necessary or reasonable restriction or limitation that the CAH may need to place on such rights and the reasons for the clinical restriction or limitation. CMMC – rewrote visitation policy a couple years ago. Approached from the idea of justified clinical restrictions. Changed wording of who visitors could be to “support person”. Suggestion of word changes to alleviate questions. Visitation policy in every room. Indicates “not limited except for infection control, communicable disease, threatening individuals.” Livingston – pretty open policy. Will look again. Big Horn – train/facility staff – anyone? o CMMC – covered as competency’s when patient rights are covered. Address in annual in-service. Next Call: February 17; 2:00 pm We will cover : C-1001– 1002 A CAH must have written policies and procedures regarding the visitation rights of patients, including those setting forth any clinically necessary or reasonable restriction or limitation that the CAH may need to place on such rights and the reasons for the clinical restriction or limitation. A CAH must meet requirements noted in the SOM. C-301 The CAH maintains a clinical records system in accordance with written policies and procedures. C-302 The records are legible, complete, accurately documented, readily accessible, and systematically organized. C-303 A designated member of the professional staff is responsible for maintaining the records and for ensuring that they are completely and accurately documented, readily accessible, and systematically organized. Interpretive Guidelines C-304 For each patient receiving health care services, the CAH maintains a record that includes, as applicable: Identification and social data, evidence of properly executed informed consent forms, pertinent medical history, assessment of the health status and health care needs of the patient, and a brief summary of the episode, disposition, and instructions to the patient;