Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
ROLE DESCRIPTION 1. ROLE DETAILS Role Title Coordinator, Project Management Office Classification Level Role No F00071 Discipline Division Organisational and Community Development Date Created October 2008 Branch/Unit Strategic Planning and Business Excellence Date Approved June 2010 Reports To Manager, Strategic Planning and Business Excellence Review Date June 2011 2. ROLE CONTEXT Role Summary Reporting/Working Relationships Special Conditions 3. ASO6 The Coordinator, Project Management Office is a role within Organisational and Community Development and is accountable to the Manager, Strategic Planning and Business Excellence for: managing the Department for Families and Communities (DFC) Project Management Office. providing quality assurance for projects of strategic significance to the Department. developing and implementing enhancements to the services provided by Project Management Office provide project management tools and learning opportunities to enhance project management skills establishing and maintaining effective and open networks, relationships and communication channels between key project management stakeholders both internal and external to the Department. Manager, Strategic Planning and Business Excellence (direct manager). Executive Director Organisational & Community Development. Senior Management across DFC. DFC Project Skills Board. Project staff at all levels across DFC. Specialist groups including College for Learning and Development, Human Resources and Information Knowledge Management. Key project related stakeholders, both internal and external to DFC. Staff of the Strategic Planning & Business Excellence Unit. Successful applicant will be required to satisfactorily complete a Background Screening and National Criminal History Record Check (NCHRC) prior to being employed and every three years. Some inter/intra state travel may be required. Some out of hours work may be required. QUALIFICATIONS Essential Not applicable. 4. PRIMARY OUTCOMES AND ACCOUNTABILITIES KEY RESPONSIBILITIES Project Management Office Quality Assurance Project Management Skills Development Communication Organisational Contribution RELATED TASKS Provide strategic leadership in scoping, designing, implementing, managing risks and evaluating the Project Management Office functions to provide contemporary and best practice governance and support for all DFC projects. Implement enhancements to the DFC Project Framework. Manage the Project Management Portal, DFC Project Management Mentoring Program, DFC Project Management Knowledge Register and DFC Project Inventory. Develop and monitor key performance indicators measuring the effectiveness of the Project Management Office. Initiate and lead periodic reviews of the Project Management Office. Facilitate the Project Management Skills Board. Provide high level support and guidance for the development, delivery and strategic planning of DFC projects in accordance with corporate objectives, policies and procedures. Coach and mentor DFC Project Managers throughout complex projects for better realisation of strategic benefits. Assist project staff in the practical application of the mandated DFC Project Management framework to projects across DFC. Promote the development of a project culture across DFC. Provide expert advice in relation to project management best practice and enhancements to the DFC Project Management Framework, methodology, tools and templates. Conduct comprehensive and complex research and analysis, independently or as a member of a team. Identify, implement and manage learning opportunities which will enhance the project management skills of DFC staff. Provide expert advice to guide the development and delivery of accredited project management qualifications by the College for Learning and Development. Establish and maintain effective relationships and networks with internal and external stakeholders. Represent DFC on across-Government and other collaborative committees and working groups. Develop and implement effective communication strategies across DFC in relation to the Project Management Office. Provide expert advice to DFC staff and stakeholders in relation to Project Management Office strategies and initiatives. Strategic negotiation with key stakeholders ensuring they are well informed about initiatives and changes to policy and procedures. Understand and follow workplace safety initiatives, identify hazards and contribute to a safe working environment, as well as follow procedures to manage and minimise risks within the DFC. Follow the principles of a sustainable working environment by following departmental greening initiatives. Model ethical behaviour and practices consistent with SA Government Code of Ethics for Public Sector Employees and DFC stated values. Page 2 5. DFC CAPABILITIES (C) Relating & Communicating Client Focus Achieving Objectives Personal Drive & Professionalism Continuous Improvement Respect Cultural Diversity 6. Identify networking opportunities to facilitate knowledge transfer. Adapt communication style and identify strategies to improve communication effectiveness. Consider others’ perspectives when communicating, negotiating or presenting arguments to build rapport. Listen to client feedback to gain insight for continuous improvement of services. Utilise a variety of information sources to gain insight to understand client enquiries and devise practical solutions. Identify areas where client support is required and discuss situation or concerns with key stakeholders. Recognise and utilise resources to achieve organisational goals. Develop and implement team action plans and set specific goals to achieve outcomes. Take responsibility for delivering business unit outcomes and performance. Set team goals and plans linked to the strategic vision and departmental values. Investigate own personal and professional development opportunities. Follow safe work practices and contribute to the well-being and safety of team/unit. Analyse trends internally and externally to identify opportunities to enhance departmental operations. Seek opportunities to improve departmental processes by contributing to improvement initiatives. Work with ambiguous information and draw on previous experience to develop innovative solutions to problems. Take action and provide services that are inclusive of Aboriginal people and people from culturally and linguistically diverse backgrounds as well as engaging in learning about other cultures to better establish relationships and improve services. ROLE SPECIFIC CAPABILITIES 1 Project Management Knowledge: Demonstrate knowledge of contemporary project management tools, techniques, trends, directions and issues. 2 Develop Policies and Procedures: Anticipate the need for the development of new policies and procedures; provide direction and technical advice on changes to existing policy/procedures. 3 Implement Projects and Programs: Ability to plan, implement, monitor, assess and evaluate appropriate projects and programs in collaboration with key stakeholders. 4 Initiative and Problem Solving: Take prompt action to solve problems, act on own judgement without prompting, look to go beyond job requirements to achieve objectives, analyse problems and think creatively to negotiate and implement sound solutions. 5 Advice and Consultancy Services Experience: Utilise experience in providing expert advice and consultancy services to a broad range of stakeholders. 7. DELEGATES APPROVAL ASSESSED BY: Date: Signature: APPROVED BY: Date: Signature: Page 3