Download ASO6 - Jobs SA

ROLE DESCRIPTION
1.
ROLE DETAILS
Role Title
Coordinator, Project Management Office
Classification Level
Role No
F00071
Discipline
Division
Organisational and Community Development
Date Created
October 2008
Branch/Unit
Strategic Planning and Business Excellence
Date Approved
June 2010
Reports To
Manager, Strategic Planning and Business
Excellence
Review Date
June 2011
2.
ROLE CONTEXT
Role Summary
Reporting/Working
Relationships
Special Conditions
3.
ASO6
The Coordinator, Project Management Office is a role within Organisational and Community
Development and is accountable to the Manager, Strategic Planning and Business Excellence for:

managing the Department for Families and Communities (DFC) Project Management Office.

providing quality assurance for projects of strategic significance to the Department.

developing and implementing enhancements to the services provided by Project
Management Office

provide project management tools and learning opportunities to enhance project
management skills

establishing and maintaining effective and open networks, relationships and communication
channels between key project management stakeholders both internal and external to the
Department.

Manager, Strategic Planning and Business Excellence (direct manager).

Executive Director Organisational & Community Development.

Senior Management across DFC.

DFC Project Skills Board.

Project staff at all levels across DFC.

Specialist groups including College for Learning and Development, Human Resources and
Information Knowledge Management.

Key project related stakeholders, both internal and external to DFC.

Staff of the Strategic Planning & Business Excellence Unit.

Successful applicant will be required to satisfactorily complete a Background Screening and
National Criminal History Record Check (NCHRC) prior to being employed and every three
years.

Some inter/intra state travel may be required.

Some out of hours work may be required.
QUALIFICATIONS
Essential
Not applicable.
4.
PRIMARY OUTCOMES AND ACCOUNTABILITIES
KEY RESPONSIBILITIES
Project Management Office
Quality Assurance
Project Management Skills
Development
Communication
Organisational Contribution
RELATED TASKS

Provide strategic leadership in scoping, designing, implementing, managing risks and
evaluating the Project Management Office functions to provide contemporary and best
practice governance and support for all DFC projects.

Implement enhancements to the DFC Project Framework.

Manage the Project Management Portal, DFC Project Management Mentoring Program, DFC
Project Management Knowledge Register and DFC Project Inventory.

Develop and monitor key performance indicators measuring the effectiveness of the Project
Management Office.

Initiate and lead periodic reviews of the Project Management Office.

Facilitate the Project Management Skills Board.

Provide high level support and guidance for the development, delivery and strategic planning
of DFC projects in accordance with corporate objectives, policies and procedures.

Coach and mentor DFC Project Managers throughout complex projects for better realisation
of strategic benefits.

Assist project staff in the practical application of the mandated DFC Project Management
framework to projects across DFC.

Promote the development of a project culture across DFC.

Provide expert advice in relation to project management best practice and enhancements to
the DFC Project Management Framework, methodology, tools and templates.

Conduct comprehensive and complex research and analysis, independently or as a member
of a team.

Identify, implement and manage learning opportunities which will enhance the project
management skills of DFC staff.

Provide expert advice to guide the development and delivery of accredited project
management qualifications by the College for Learning and Development.

Establish and maintain effective relationships and networks with internal and external
stakeholders.

Represent DFC on across-Government and other collaborative committees and working
groups.

Develop and implement effective communication strategies across DFC in relation to the
Project Management Office.

Provide expert advice to DFC staff and stakeholders in relation to Project Management Office
strategies and initiatives.

Strategic negotiation with key stakeholders ensuring they are well informed about initiatives
and changes to policy and procedures.

Understand and follow workplace safety initiatives, identify hazards and contribute to a safe
working environment, as well as follow procedures to manage and minimise risks within the
DFC.

Follow the principles of a sustainable working environment by following departmental
greening initiatives.

Model ethical behaviour and practices consistent with SA Government Code of Ethics for
Public Sector Employees and DFC stated values.
Page 2
5.
DFC CAPABILITIES (C)
Relating & Communicating
Client Focus
Achieving Objectives
Personal Drive &
Professionalism
Continuous Improvement
Respect Cultural Diversity
6.

Identify networking opportunities to facilitate knowledge transfer.

Adapt communication style and identify strategies to improve communication effectiveness.

Consider others’ perspectives when communicating, negotiating or presenting arguments to
build rapport.

Listen to client feedback to gain insight for continuous improvement of services.

Utilise a variety of information sources to gain insight to understand client enquiries and
devise practical solutions.

Identify areas where client support is required and discuss situation or concerns with key
stakeholders.

Recognise and utilise resources to achieve organisational goals.

Develop and implement team action plans and set specific goals to achieve outcomes.

Take responsibility for delivering business unit outcomes and performance.

Set team goals and plans linked to the strategic vision and departmental values.

Investigate own personal and professional development opportunities.

Follow safe work practices and contribute to the well-being and safety of team/unit.

Analyse trends internally and externally to identify opportunities to enhance departmental
operations.

Seek opportunities to improve departmental processes by contributing to improvement
initiatives.

Work with ambiguous information and draw on previous experience to develop innovative
solutions to problems.

Take action and provide services that are inclusive of Aboriginal people and people from
culturally and linguistically diverse backgrounds as well as engaging in learning about other
cultures to better establish relationships and improve services.
ROLE SPECIFIC CAPABILITIES
1
Project Management Knowledge: Demonstrate knowledge of contemporary project management tools, techniques, trends,
directions and issues.
2
Develop Policies and Procedures: Anticipate the need for the development of new policies and procedures; provide direction
and technical advice on changes to existing policy/procedures.
3
Implement Projects and Programs: Ability to plan, implement, monitor, assess and evaluate appropriate projects and
programs in collaboration with key stakeholders.
4
Initiative and Problem Solving: Take prompt action to solve problems, act on own judgement without prompting, look to go
beyond job requirements to achieve objectives, analyse problems and think creatively to negotiate and implement sound
solutions.
5
Advice and Consultancy Services Experience: Utilise experience in providing expert advice and consultancy services to a
broad range of stakeholders.
7.
DELEGATES APPROVAL
ASSESSED BY:
Date:
Signature:
APPROVED BY:
Date:
Signature:
Page 3