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The Communication Process
.
Define Communication.
.
The two types of communication are:
o
________________: spoken or written communication
o
Nonverbal: _____________________________________________________
. Five Principles of Communication
o
Principle 1: _______________
•
Communication is a process that involves an exchange
o
Principle 2: Complex
• _________________________________________________________
• Communication is interactive, _________________, personal & cultural, and ___________________.
•
o Principle 3: _______________
• It is impossible to not communicate!!!
• What situation best explains this principle of communication?
•
o Principle 4: Continuous
• _________________________________________________________
• Communication from the __________ helps to shape communication in the __________.
o Principle 5: _______________
• Most communication skills must be learned.
• For example: _____________, writing, ___________________, and speaking skills are
learned through ____________________.
. Levels of Communication
•
o Intrapersonal: __________________________________________________
•
o _______________: communication BETWEEN two people
•
o Small Group: ___________________________________________________
•
o _______________: communication involving one person speaking to an audience
•
o Mass: ________________________________________________________
. People Involved in the Communication Process
•
o Sender: also known as the __________; _____________________________
•
o ____________: also known as the decoder; receives or acquires the message
. Components of the Communication Process
o Context: ______________________________________________________
• Example: the communication for my communication to you is the classroom or the school
•
o ____________________: location, temperature, etc.
•
o Climate: _______________________________________________________
•
o __________: intentional or unintentional communication that involves words, gestures, dress, etc.
• Encoding: _________________________________________________
• Transmitting: ______________________________________________
• Acquiring: _________________________________________________
• Decoding: _________________________________________________
•
o Channel: _______________________________________________________
•
• Examples:
• _______________
• _______________
• _______________
•
o __________: disrupts communication; can be _______________ or
•
• Examples:
•
•
•
_______________
_______________
o Barrier: _______________________________________________________
• Examples:
Prejudice
Language
o __________: observable response to a message
•
•
•
• Important because it:
____________________________________________________
____________________________________________________
____________________________________________________
•
•
•
•
. In the box below, draw a diagram of the communication process.