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Volunteer Handbook AT-WILL VOLUNTEER SERVICE While your volunteer service is valued by the Health Center, it may be terminated at any time by you or the Health Center with or without cause. ATTENDANCE You are expected to abide by all MCHC personnel policies, practices, and work rules the same as regular employees. Each department has a copy of the policies manual and you should review it as part of your volunteer orientation. Good attendance is required. If you are unable to report to work, you must contact your supervisor before your start time. If he/she is unavailable, you may leave a message with someone in the department. DRESS CODE You are expected to dress appropriately for the job you are assigned to perform and present a business-like appearance. Radical departures from conventional dress standards or personal grooming are not permitted. Examples are tops that are low cut, strapless, see-through or expose the midriff; pants that are tight-fitting and inappropriate for a work setting; skirts that are too short, fit snugly, or ride up when sitting down; shoes with high heels that are a safety hazard when walking and slippers are not allowed. Good grooming and personal hygiene are also required. SMOKING POLICY Smoking is prohibited in any of the Health Center buildings or under the eaves of the buildings. You may smoke in designated smoking areas only and if not available on the grounds as far away from the buildings or patients’ view as possible. ALCOHOL AND DRUG FREE WORKPLACE POLICY It is policy to provide patients, employees, volunteers and visitors with an environment that is free from alcohol and illegal drugs. As a result, it is prohibited possess, use, distribute or receive illegal drugs or other controlled substances in the Health Center buildings, on its grounds. MCHC reserves the right to test when there is reason to suspect that someone is under the influence of illegal substances. WORKPLACE VIOLENCE POLICY The Health Center will not tolerate verbal or physical intimidation or threats of violence toward anyone. If you feel that someone’s actions or words against you or another person is intimidating or threatening, report it immediately to your supervisor. All complaints will be investigated promptly. Anyone who is found to have engaged in intimidation or threat of violence will be subject to appropriate disciplinary action up to and including discharge. GENERAL SAFETY RULES Report all work injuries immediately to your supervisor, then obtain medical treatment and file an incident report describing the cause of the accident. Report unsafe conditions to your supervisor. Know your work and responsibilities. Familiarize yourself with safe work practices. Communicate your ideas on better and safer methods to your supervisor. Learn about the Health Center’s program to control infectious diseases. Only use equipment you are trained and authorized to use. Do not handle electrical connections with wet hands or when standing on a damp floor. Report defective cords or other broken equipment to your supervisor so they can be repaired or replaced. Pick up waste and litter and put them into proper waste bins. Never reach into a waste bin to remove rubbish. Walk – don’t run – to prevent slipping and falling. Use caution on sidewalks if wet. Never engage in horseplay or practical jokes. Keep drawers and cabinet doors closed when not in use. If you see a wet spot on a floor, report it immediately. Never climb on chairs or boxes to reach overhead items. Ask regular employees for assistance. Keep aisles clear at all times. Report unsafe conditions. Do not try to lift, push or pull heavy objects by yourself. Knowledge of proper body posture and the effects of physical activities on the body will greatly reduce the chance of injury. IMPORTANT TELEPHONE NUMBERS Administration 553-4500 Family Support Services 553-3276 Dental Department 553-4511 Clinical Services 553-5038 Supervisor___________________ _____________