Download OBJECTIVE - Nebojsa Zgonjanin

Nebojsa Zgonjanin
e-mail: [email protected]
Objective:
Ottawa, ON
(613) 435 -3200
To attain a challenging position as Developer and Database designer
(Applications System Analyst)
Profile:
A professional with over 15 years of experience in system development utilizing
various data bases, programming languages and operating systems. I am flexible, adaptable
and fast learner, with excellent interpersonal and organizational skills. Dedicated professional
team player, willing and able to get along with people with diverse personalities, committed to
achieving the goal and meet the deadline.
Extraordinary experience in data modeling especially in processes of normalization with
very diverse and extensive experience, especially in programming, testing, implementing,
debugging, system analysis and DB administration.
I am a Certified Sales Force Administrator (SaaS www.salesforce.com ) with extensive
experience in customization and integration using API (C# .NET), APEX and Visual Force
(Force.com platform).
Technical Skills:
 Programming languages: C#.NET, VisualBasic.NET, SQL, PL/SQL, XML, HTML,
JavaScript
 Development tools: Visual Studio.NET, AJAX.ASP.NET, Master Pages, CSS, SOAP,
MS IIS, ASP.NET, Visual Source Safe, Version Control with Subversion, MS SQL Server
Management Studio
Oracle DESIGNER, Oracle Forms & Reports, Oracle Developer, SQL*Plus, Quest
Software TOAD, SQL Navigator, SQL*Loader, Ultra Edit,
Crystal Reports, MS Access, VBA, Clipper CASE tools, DB Designer, Erwin data
modeler, WEB Design (Macromedia).
 Database administration: MS SQL, MS Access, Oracle, My SQL, ODBC
 Operating systems: Windows, DOS, Novell NetWare, Linux
Employment History:
#0612: Business Application Developer (Applications Analyst Programmer),
Rove Mobile Inc., Canada, Ottawa
Dec 2006 – Present
 Design MS SQL database to support web site application and licensing model (generate
product Activation keys, control rights to use product and control of rights to upgrade
product [validation of maintenance contract]).
 Design, Development and maintenance of a MS ASP .NET 2.0 WEB application for the
efficient tracking prospects (registration), maintains of customers profile (membership),
support ticketing and knowledge base, creating web store (ENTRUST/MONERIS credit
card provider) to sale products, promotions and renewal maintenance contracts.
Creating dynamic PDF documents as part of web forms.
 Administration of Sales Force CRM (SaaS), adjustment to follow business requirements,
Creating reports and dashboards. Creating Sales Force Partner Portal (PRM) to support
Rove Alliance Partner Program (RAPP).
 Created Microsoft services to be used to synchronize Internal MS SQL database with
Sales Force Database thought API,
 Creating Excel and Outlook applications using VS and VSTO to support office processes
and connect with MS SQL database and Sales Force Database to streamline seamless
process of data through sales process.
 Creating tools to connect Sales Force CRM, MS SQL DB and Accounting application
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Nebojsa Zgonjanin
e-mail: [email protected]

Ottawa, ON
(613) 435 -3200
Development tools included Visual Studio.NET, C#.NET, Master Pages, CSS,
AJAX.ASP.NET, MS SQL Server Management Studio, Version Control with Subversion,
Visual Source Safe.
#0609: Web Designer (Applications Analyst Programmer),
SMG human resources, Canada, Ottawa
Sept 2006 – Nov 2006
 Design Recruiting database and development a WEB application for the efficient
tracking of the resources, contacts, employers, advertisements and recruiting agents.
Web Application ASP.NET with SQL database. Development and maintenance of a
WEB user interface for manipulating data from the database and generating a series of
management reports www.smghumanresources.ca .
 System analysis, Designed Data Base and web Design. Coded, tested and created SQL
packages, Visual Studio.NET environment with ASP.NET and VB.NET, MS SQL 2005
database.
 Development tools included Visual Studio.NET (Microsoft Visual Web Developer
2005), ASP.NET, VB.NET, SQL, ATLAS (AJAX).
#0607: Web Designer (Applications Analyst Programmer),
Helping Others, Canada, Ottawa
July 2006 – Aug 2006
 Design Payroll database. Development an application for the efficient tracking of the
participants in the sale process of service. Support hierarchy organization used in the
calculation of commissions.
 Web Application ASP.NET with SQL database. Development and maintenance of a
WEB user interface for manipulating data from the database and generating a series of
management reports available to be accessed online www.helpingothers.ca .
 System analysis, Designed Data Base and web Design. Coded, tested and created SQL
packages, forms and reports in MS ACCESS, Visual Studio.NET environment with
ASP.NET and VB.NET, MS SQL 2005 database.
 Development tools included Visual Studio.NET (Microsoft Visual Web Developer
2005), ASP.NET, VB.NET, Crystal Reports, MS Access, VBA, SQL, Microsoft Windows
Installer, SQL Navigator, MS IIS, VB script.
#0509: Web and Database Designer (Applications Analyst Programmer),
Direct Energy Authorized Distributor, Canada, Ottawa
Sept 2005 – Jun 2006
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Design Direct Energy Payroll database. Development an application for the efficient
tracking of the participants in the sale process of “Direct Energy” service. Support
hierarchy organization used in the calculation of commissions. Transformation of data
from a legacy database to new data model.
Web Application ASP.NET with SQL database. Development and maintenance of a
WEB user interface for manipulating data from the Direct Energy database and
generating a series of management reports available to be accessed online
www.dedistributor.ca .
System analysis, Designed Data Base and web Design. Coded, tested and created SQL
packages, forms and reports in MS ACCESS, Visual Studio.NET environment with
ASP.NET and VB.NET, MS SQL 2005 database.
Development tools included Visual Studio.NET (Microsoft Visual Web Developer 2005),
ASP.NET, VB.NET, Crystal Reports, MS Access, VBA, SQL, Microsoft Windows
Installer, SQL Navigator, MS IIS, VB script, ATLAS (AJAX).
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Nebojsa Zgonjanin
e-mail: [email protected]
Ottawa, ON
(613) 435 -3200
#0507: Programmer/Analyst, Transport Canada - Ship Registration Computer System
Brain Hunter Inc., Canada, Ottawa
July 2005 – August 2005
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Development activities included ASP development, scripting, PL/SQL programming.
System analysis, coded, tested and created PL/SQL packages, coded and tested forms and
reports in Visual Studio.NET environment with ASP.NET, VB.NET and HTML.
Development tools included Visual Studio.NET, ASP.NET, VB.NET, SQL, Visual Source
Safe, Quest Software TOAD, Oracle Enterprise Manager
Operating environment included: Windows 2000, .Net Framework 1.1, .Net Oracle Provider,
RDBMS Oracle 9i, MS IIS
#0503: Database Designer (Applications Analyst Programmer),
SMG Recruiting, Canada, Ottawa
Jun 2005
 Design Direct Energy Payroll database. Development an application for the efficient
tracking of the participants in the sale process of “Direct Energy” service. Support
hierarchy organization used in the calculation of commissions. Transformation of data
from a legacy database to new data model.
 Development and maintenance of a WEB user interface for manipulating data from the
Direct Energy database and generating a series of management reports available to be
accessed online.
 System analysis, Designed Data Base (ER model with 50+ tables), Coded, tested and
created SQL packages, forms and reports in MS ACCESS, Visual Studio.NET
environment with ASP.NET and VB.NET.
 Development tools included Visual Studio.NET, ASP.NET, VB.NET, Crystal Reports, MS
Access, VBA, SQL, Microsoft Windows Installer, SQL Navigator, UltraEdit, MS IIS.
#0502: Applications Analyst Programmer,
PAG Positive Action Group Ltd., Canada, Ottawa
Feb 2005
 Development and maintenance of an application for the efficient tracking of the
participants in WHMIS training program, and integrate business logic behind Power
Point Presentation.
 System analyses, Designed Data Base, Coded, tested and created SQL packages,
forms and reports in MS ACCESS, Power Point and Visual Studio.NET environment.
 Development tools included Visual Studio.NET, VB.NET (Windows based application),
Crystal Reports, MS Access, VBA, SQL, Microsoft Windows Installer, SQL Navigator,
Ultra Edit, Microsoft Power Point Presentation Software
#0411: Applications Analyst Programmer, IT/Network support
Daybreak (non-profit shelter corporation), Canada
Nov 2004 –Jan 2005
 Development and maintenance of legacy application for the efficient tracking of the
donations and services.
 System analyses, Designed Data Base, Coded, tested and tuned Forms and Reports
modules and SQL packages in MS ACCESS environment.
 Development tools included MS Access, VBA, Visual Studio.NET, SQL, SQL Navigator,
Ultra Edit
 Technical support for: Operating Systems, Backup procedure and LAN (Network)
equipment
 Update web site using Macromedia Dream weaver (www.daybreakhousing.com).
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Nebojsa Zgonjanin
e-mail: [email protected]
Ottawa, ON
(613) 435 -3200
#0409: Applications Analyst Programmer – VASOC (Victim Assistance Services of
Ottawa-Carleton), Ottawa, Canada
September 2004 – November 2004
 Development an application for the efficient tracking of the VASOC services. Efficient
record of clients, volunteers, referring services, occurrences... and support for statistical
and other reports for project needs.
 System analyses, Designed Data Base, Coded, tested and tuned Forms and Reports
modules and SQL packages in MS ACCESS environment.
 ER model with more then 20 tables. Development tools included MS Access, VBA,
Visual Studio.NET, SQL, SQL Navigator, Ultra Edit
#01: Software Engineer - Informatika, Novi Sad, Serbia & Montenegro
Full time 2001 – 29.05.2004
 Project: Utility billing service centre of the city of Novi Sad
 Project Leader responsible for a team of four developers and Database Design,
Database Administration, System Analyses, Creating Entity Relationship /ER/ model and
Business Systems Planning /BSP/ model
for a project with more than 100 tables.
Environment was 2-tier client-server architecture: Oracle 8i Server installed on MS
Windows 2000 Server and Linux Red Hat 7.1 with Windows 98 Oracle Clients.
 Main tools were Oracle DESIGNER 2000, PL/SQL, Oracle Forms & Reports, Quest
Software TOAD, Quest Software SQL Navigator, SQL*Plus, SQL*Loader, Oracle Export
and Import utility, Ultra Edit, JAVA, JavaScript, HTML, JSP, XML.
 Implemented the components required for complex application features to accomplish
the goal: the systems, based on Oracle 8i client-server architecture for the internal needs
and support for the external customers needs trough (www) internet connection, were
finished in ten months and successfully replaced the old Clipper / Novell systems.
#98: System Analyst - Informatika, Novi Sad, Serbia & Montenegro
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Full time 1998 - 2001
Reported to a Senior Manager and responsible for the team of three developers for the
PROJECT of: Republic Institute of Health Insurance, Branch Office - Novi Sad.
Evidence of insured persons, realization of rights for insurance, helping devices,
expenses, compensation for sick days, window hall... for serving county with a
population of over half a million.
Designed Data Base, Coded, tested and tuned Forms and Reports modules and PL/SQL
packages in ORACLE environment or
Designed Data Base, Coded, tested and tuned Forms and Reports modules of various
integrated information system in Visual Basic environment with MS ACCESS or MS
SQL databases
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Nebojsa Zgonjanin
e-mail: [email protected]
Ottawa, ON
(613) 435 -3200
#94: Developer/System Analyst/ Administrator - Informatika, Novi Sad, Serbia &
Montenegro
Full time 1994 - 1998
 Designed Data Base, Coded, tested and tuned Forms and Reports modules mainly of
Purchasing, Sales and Bookkeeping modules of various integrated information systems.
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Founded in 1970, Software Company ‘Informatika’ is the leading software development
company in the province of Vojvodina, and one of the biggest of its kind in the region, with a
broad range of clients, in both the government and the private sector.
While I was employed in Software Company ‘Informatika’ I was assigned to work on various
projects in different Companies:
#94_1: Software Engineer - Public Transportation Company "Novi Sad",
Novi Sad, Serbia & Montenegro (Contract 1994 – 1999)
 Designed Data Base, Coded, tested and tuned Forms and Reports modules of various
integrated information systems. Involved in projects :
1. Intercity bus transportation (window hall– admission and dispatch of passengers and
buses)
2. City bus time-table
3. Suburban bus time-table
4. Record of workers' month fare sales for city and suburban bus transportation –
bookkeeping
5. Material and financial bookkeeping
6. Invoicing and liquidation – bookkeeping
7. Material bookkeeping – consignment stock
#98_1: Software Engineer - Republic Institute of Health Insurance, Novi Sad, Serbia &
Montenegro
(Contract 1998 – 2001)
 Designed Data Base, Coded, tested and tuned Forms and Reports modules of the
integrated information system in Visual Basic environment with MS SQL database for
intranet use in a client-server architecture with link to Oracle 8i database.
 Involved in project: Company's requests and needs analysis in the phase of making an
ideological project and hardware and software migration. It was the transition from the
Main Frame computer Honeywell usage and the terminal work to the micro computers
type PC working stations organised in LAN/MAN city network with mixed work in a twolayer (LAN) and three-layer (MAN) architecture.
 In the field of applicative software and the integrated information set system, made a
group of applications for serving a county with a population of over half a million :
- Data transformation from one data base (COBOL- HONEYWELL) to another
- Health Insured Record
- Realization of the health insurance rights
- Realization of the right to obtaining health devices
- Realization of the right to refunding medical treatment expenses
- Realization of the right to refunding funeral expenses
- Account and sick-leave payment
- Window hall work with the insured in cooperation with the city's Information Centre Utility
Company "Informatika" for the ON-LINE insight into other public city's records such as:
The Citizens' Record, Companies' Record, Entrepeneurs' Record...
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Nebojsa Zgonjanin
e-mail: [email protected]
Ottawa, ON
(613) 435 -3200
#99_2: Software Engineer - SBB – Media+, Novi Sad, Serbia & Montenegro
(Serbia Broad Band - company for telecommunication activities)
(Part time contract 1999 – 2004)
 Participated in all phases of implementing the Information System throughout the
company.
 In the field of applicative software and the integrated information system he made an
application for the efficient tracking of the cable system services users' record and the
realization and tracking of agreed payment, subscribers and other obligations with full
back-up in bill making (obligation), payment tracking (statistics), reprimand procedures,
cutting off, disassembling, malfunction complaints as well as the technical sector support
in making cable system network with keeping a file on the warehouse material, workers'
material obligation, making working orders for installers and freeing material through
performing working orders for cable network making.
 Application is planned for working on check points and that all the data flow into the
collective centre so that today it works on 21 check points (20 towns + 1 collective
centre) on the territory of Serbia and Montenegro.
EDUCATION:
 Computer Science, Information Engineering – System analyst, University of Novi Sad,
Novi Sad, Serbia & Montenegro
1995-1998
 Secondary School, Department Information Technology - Programmer,
High School "Jovan Jovanovic Zmaj", Novi Sad, Serbia & Montenegro
1980-1984
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Novell NetWare Administration
1995
Group of courses for ORACLE 8i
1999-2000
PL/SQL; Developer Forms; Developer Report; Database Administration; Network
Administration; Backup and Recovery; Performance Tuning; DESIGNER 2000
Visual Studio.NET; Visual Basic. NET; C#.NET,ASP.NET
2003
(MCAD 70-305 training, MCAD 70-306 training)
Certified Sales Force (CRM/PRM) Administrator (SaaS)
2008-2009
References are available upon request.
Detailed information on all projects is available upon request.
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