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APNOMS 2003 A New Operations Support System Architecture for Broadband IP Networks Jong-Rak Lee [email protected] October 2003 KT Changes in telecom operational environment Explosive expansion of Internet and increase of users Advent of many CLECs and ISPs in Internet business areas Competition Sophiscated customer requirements Various IP networks and services Various OSSs were developed to meet the needs for individual networks and services management, which resulted in Proliferation of independent legacy OSSs Increased OPEX KT Operations Support Systems Lab. -2- KT IP network is evolving so fast … DU/IS DN PSTN, ISDN xDSL RAS NAS DSLAM K-LL AP-Hub GSR GES Router KIX KORNET Core M-Ethernet Best Effort S/W QoS/Security MPLS IP xDSL M-Ethernet S/W DiffServ Core : faster, traffic engineered Edge : focus on QoS management KT Operations Support Systems Lab. IPsec -3- KT Managing new IP networks (1) Increased requirements for service management QoS/SLA management Customer self-control Top down provisioning Need for bottom-up data updating completed Billing Inventory query receive order order processing order processing Customer Self-control user profile request Self-control Current provisioning Customer Internet KT Operations Support Systems Lab. provisioning real-time configuration Inventory Billing resource allocated usage count New ISP -4- Managing new IP networks (2) KT Increased requirements for network management DiffServ + MPLS management Traffic volume management End-to-end flow management using NetFlow and/or sFlow Integration of network and server management Increased requirements for security management Management of anomalous traffic Separation of management network from service network KT Operations Support Systems Lab. -5- KT Why should current OSS be redesigned ? Current Systems are unable to support new IP services Can not deliver premium services such as BoD, QoS/SLA guarantee and security services So many OSSs developed on different platforms and different data models Data integrity and maintenance problems exist System development/Integration takes relatively longer time and is very expensive and risky Can not meet time to market requirement BML SENSE OMAS NetIS ICIS SA 1.0 SO 1.0 DELMONS SML NML RNMS NetSolver CTMS ITOS K O S M O S ANSWERS TIMS RIMS DSLAM -EMS WLL -EMS FM 1.0 CNM HiTS HiNet NMS PubNet NMS ATM NMS NesPot NMS NAS NMS COLAN NMS MOST Disaster Mgmt EOCMS EML EMOS S I G N O S S N M S NEL ELITE TEMS DXC-CON DMAS ACOAM PMS CATMS IPxDSL NMS ATM EMS COAM B-DCS NMS DXC-13 NMS TOMS MOAM PSTN/Power/Env FLC -EMS MASTER Data Transmission/LL Access <Fig> current major KT OSSs KT Operations Support Systems Lab. -6- KT Our goal to a New OSS (NeOSS) Reduced time to market by Applying a common platform Improved data integrity by Applying a common data model Single data entry but multiple uses Providing new functionalities to customers and operators Single sign-on Pre-ordering Order tracking SLA management Enhanced work force management On-line management of field information One-stop handling of customer service requests Single point of contact Reduction of service provisioning and fault handling time KT Operations Support Systems Lab. -7- KT New OSS (NeOSS) platform xDSL Porvisioning OSS Receive Order Report Socket I/F Receive TT IP Traffic Report Query Information Resource Alloc Provision Leased Line Porvisioning OSS Subscriber Facility Test Facility Metro Ethernet Management System GUI GUI Status Config Status Config DB load Subscriber XML/RPC Management System SNMP … DB load SNMP/CLI Standard GUI /Single sign On Management Specific Applications Work order Configuration Performance Processing Management Management TP monitor Common Applications DB Loading Etc. Network Network Mgmt Topology Status Policy Scheduling Common DB Configuration Common Interfaces KT Operations Support Systems Lab. -8- KT New OSS (NeOSS) common data model Legacy OSS A ABC SDF Human error Data conversion Integrity Legacy OSS C ASDF check ㄱㄴㄷ ㄴㅇㄹ New OSS A Legacy OSS B Common DB New OSS B New OSS C DB mediator KT Operations Support Systems Lab. -9- New OSS (NeOSS) interworking architecture NetIS ICIS BMS Layer Common interfaces EAI/Message bus Workflow engine Web services (XML/SOAP) EAI SMS Layer SO Business Process Manager SA FM KT SLA EAI/WorkFlow WM ADM TOMS CNM MOST NMS Layer ETC Web services externalized process control KT Operations Support Systems Lab. IP-NMS IP-NMS IP-NMS ATM-NMS PUBNet FR-NMS ICIS : Integrated Customer Information Systtem TOMS : Telecom Outside plant Management System NetIS : Network Information System CNM : Customer Network Management System SO : Service Ordeing System MOST : Transmission NMS SA : Service Assurance System IP-NMS : Internet(Kornat) NMS SLA : SLA Management System ATM-NMS : ATM NMS ADM : Access Domain Manager PUBNet : Goverment Internet NMS WM : Workforce Management System FR-NMS : Frame Relay NMS - 10 - Concluding remarks KT New operational environment requires a new (next generation) OSS which will enable Reduced time to market Faster system development speed Flexibility in a changing business environment Improved service provisioning and maintenance accuracy Ensured data integrity Automated work order processing Keeping customers satisfied More information for customers on performance and usage Ensured customer service level by pre-ordering, order tracking and trouble tracking, etc. KT Operations Support Systems Lab. - 11 - KT Next generation is just around the corner. Now is the right time to start the development of a New (next generation) OSS. KT Operations Support Systems Lab. - 12 -