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Leonardo Gilioli CURRICULUM VITAE PERSONAL DETAILS Name: Leonardo Gilioli Address: Via Alberto Mario 11, 45100 Rovigo, Italy Nationality: Italian Date and Place of Birth: 29th November 1974 in Adria (Rovigo), Italy. Mobile Telephone: (+39) 3355991827 Email: [email protected] EDUCATION AND QUALIFICATIONS 2000: University of Ferrara, Italy Degree in Electronic Engineering (105/110) 2008: PMP (Project Management Program) Certification released by PMI (Project Management Institute) 2007: Cisco CCNA Certification LANGUAGES Italian: Mother tongue English: Advanced skills in both spoken and written English. During all of my work assignments, English has been the spoken language enabling me to use it on a daily basis. Furthermore I have resided in the U.K for 18 months. WORK EXPERIENCE 09/2008 – Today Based in Milan NSN (Nokia Siemens Network) Sales Engineer for BSS (Business Support Systems) portfolio Main duties and responsibilities: Responsible for identifying customer needs and opportunities, promoting BSS solutions in line with the Customer Team’s efforts, actively identifying, creating and following on business opportunities. Engage with customer and match customer needs with BSS solutions. Act as technical interface between customer and Produc Line during pre-sales activities. Arrange technical customer presentations and workshops. Define and document technical customer solution, respond to technical parts of tenders, and prepare solution pricing. Major Projects: Vodafone Italy: Charging Gateway platform upgrade. Accenture Italy: Prepaid charging platform for final customer ERG Mobile. Truphone U.K.: Prepaid charging platform for MVNO market. 02/2007 – 08/2008 Based in Newbury (U.K.) Siemens s.p.a. now NSN (Nokia Siemens Network) 06/2001 – 02/2007 Based in Milan Siemens s.p.a now NSN (Nokia Siemens Network) OSS (Operation Support System) & DCN (Data Communication Network) Technical Manager for Vodafone ATP Project. Based in Newbury (U.K.) Main duties and responsibilities: In charge of the status and the deployment of the NSN microwave DCN, acting as point of contact and technical interface between the Italian DCN design team, the customer and third party suppliers (Lucent) for any issue related to DCN problems, improvements and redesign. In charge of the status and the deployment of NSN Operation Support System (OSS) for microwave trasmission network within Vodafone network and its integration with third party upper layer systems Acting as technical interface and point of contact for any issue related to the NSN microwave management system. TAC3 (Level 3 Technical Assistance Centre) expert of Siemens OSS (Operation Support system) systems for PDH/SDH transmission network devices Main duties and responsibilities Providing direct technical support to the customer in resolving any problems they may face when using Siemens OSS systems. Commissioning OSS systems whenever a new release is updated or first installed. Providing technical solutions to the customer in the integration of our system with those of other vendors, and finding solutions suited to the specific needs of the customer. Major Projects: In U.K for Vodafone: OSS first Installation and commissioning In Bangladesh for GrammenPhone: OSS first Installation and commissioning. In Morocco for Meditel: In field problem solution support. KEY SKILLS Flexible and versatile, determined and consistent in achieving goals. Customer oriented and always eager to learn any new competence that can expand my knowledge and mature my current skills Good presentation and communication skills. Knowledge of BSS (Business Support Systems) solutions with focus on mediation, prepaid and unified charging and billing systems. Knowledge of OSS systems for trasmission network systems: alarm and performance reporting and storage, integration with upper layer umbrella systems. Knowledge of network protocols TCP/IP and upper layer service SNMP, as attested by Cisco CCNA Certification. Knowledge of Project Management processes attested by PMP (Project Management Program) Certification released by PMI (Project Management Institute). I authorize to the company to make use of the personal data contained in this Curriculum Vitae within the limits imposed by Italian Legislative Decree Number 13 D. Lgs. 196/2003 (Privacy and Data Protection Law) Leonardo Gilioli