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E-commerce Introduction What is E-commerce? The use of the Internet and WWW to transact business? Commerce Commerce implies that two or more parties exchange something of value. If something of value is NOT exchanged, then it is not commerce. Digital Transactions 1. 2. The Internet enabled large-scale digital transactions. Digital Transactions enabled New kinds of efficiencies for existing businesses The formation of entirely new businesses and enterprises WWW vs. Internet What is the difference? Is there a difference? Recap of MIS Information systems have 5 components People Data Hardware Software Communication Network Internet The Internet is a communication network. It is perhaps the ultimate communication network; it is now an essential part of almost all Information System. But… It is not an information system in the formal sense… It is just a communication network Internet Hardware Network routers cables Ethernet cards Network is built on two key concepts Packet Switching TCP/IP Protocol We’ll study these in more detail WWW Not just a communication network World Wide Web is an information system. Its evolved into something much bigger but in the early days it was pretty simple system. WWW Data – Web pages People – anyone with a web browser looking for data Software – Web Server, Web Browser Hardware – Computers Communication Network – The Internet Internet Existed before the WWW Internet is just a world-wide network of computer networks. In the 70’s and 80’s, large companies, college’s, and the government connected all kinds of information systems using the Internet. Internet vs. WWW Recap: The Internet is *THE* communication network! The WWW is just one of the Information Systems that uses the Internet Other systems Internet Other systems WWW WWW There is more to the WWW than web pages… email file transfer (FTP) chat video conferencing WWW One Key characteristic URLs: Uniform Resource Locators Two secondary characteristics: Hypertext Use of Web Browsers …. More to come E-Commerce vs. E-Business E-business E-commerce (historically B2B) (revenue opportunity) Suppliers The Firm The Company (specifically, the companies technology infrastructure) Customers E-Commerce vs. E-Business Companies and suppliers have been integrating their technology infrastructure for years Dating back to the 70’s Some books call this E-business Some call it B2B E-commerce Exchange of valuables (so it is commerce) But, The Firm doesn’t make money off this relationship. E-Commerce vs. E-Business Sometimes the customer is another business. Sometimes its an individual consumer. E-commerce refers to both cases. From the perspective of the Firm, Ecommerce implies that you share technological infrastructure with your customers. Great Innovation The Internet and WWW finally allowed companies to share technological infrastructure with individual consumers. Amazon iTunes Why Study E-commerce? Wait, why isn’t this course titled Ecommerce Interesting story…hope you didn’t miss this lecture.