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The Implementation of Medication Reconciliation in PAC Enhancing Patient Safety Safer Health Care Now ! Implementing a Medication History/Admission Order Form Medication Reconciliation? • • • Medication History / Admission Order Form Western Regional Integrated Health Authority A process in which medications are compared at interfaces of care: Admission Transfer Discharge Discrepancies are identified and reconciled with physician Intervention minimizes patient harm from unintended discrepancies ISMP Canada 2005 MEDICATION HISTORY ADMISSION MEDICATION ORDERS gical InpatientsWMH ________(Indicate Site) Preadmission Clinic **Keep this form with the Physician Orders** Patient Label/Addressograph This form is intended to serve as the pre-admission medication list as well as the physician’s admitting orders for preadmission medications. New medication prescribed on admission should be written on the physician’s order sheet. Source of Medication Information (Check ALL that apply) Review of patient/resident medication list Review of medication vials Review previous hospital records Family Physician list Patient/resident recall Family/caregiver recall MAR from another facility Other:__________________ Community pharmacy list Pharmacy Name:______________________ Weight: Height: kg cm □ □ □ □ □ PAC Nurses: When the BPMH is collected sign indicating so. PAC Nurses: After collecting BPMH list indicate Risk Score after completing Risk Tool on back of this form (Tool shown here) Hold Change Continue Discontinue Verified/In itial Has the BPMH collected in PAC Changed? Yes (Make Changes)No Prescribing Physician: Date/Time: BPMH obtained by: ________ Date/Time: __________ BPMH obtained by: _________ Date/Time: __________ Additional Medications Identified After Medication History Taken ( Please Fax Additions to Pharmacy) BPMH obtained by: BPMH obtained by: ________ Date/Time: __________ ________ Date/Time: __________ NOTE: For all additional preadmission medications received after the BPMH has been completed still indicate intent regarding Continue, Discontinue, Change, Hold. Physician: signs here for approval of the boxes that were checked with each medication Pre op Nurse: verifies that nothing has changed since medication list taken in PAC. If Yes, note in additional medication section. Please complete additional forms if additional space for medication list is needed. Risk Score: (see tool form # ) Pharmacy Consult Recommended Reason for Referral: NOTE: Always fax Risk Tool to Pharmacy whether Pharmacy is consulted or not. Disposition of Patient’s Medication on Admission: Locked up in nursing unit Brought to hospital. Sent home with: Original Copy – On Chart Copy – to Pharmacy Not brought to hospital Fax to Pharmacy: Pages(s) of . No Form # Patient Medication Risk Assessment Tool (circle all applicable factors) High Risk Medications Prior to Admission 0 – 64 years 0 65 – 80 years 1 >80 years 2 0-1 0 2-4 2 5-7 3 8 or more 6 Antiseizure 3 Anticoagulant 3 More than two cardiovascular medications. 5 Diabetic Medications (oral+/- insulin) Is the patient confused regarding his/her medication regime? Has the patient been hospitalized for medication management concern within the last year? Note: PAC Nurses do not fax this form to pharmacy on the day the medication history and risk score is completed in PAC Clinic. This is done post-op by inpatient RN who is receiving the patient. If Inpatient RN is in situation of receiving orders by phone the RN checks the appropriate boxes as ordered and signs here as per telephone / verbal order. Later, to be cosigned by physician as per usual policy. Staff member verifying the medication for the BPMH initials appropriate box for each medication verified. Examples of medications for each medication category: Antiseizure: e.g. carbamazepine, phenytoin, valproic acid & divalproex sodium. Anticoagulants: e.g. warafin, low molecular weight heparin (e.g. tinzaparin, dalteparin, enoxaparin), heparin. Not ASA. Cardiovascular Medications: e.g. blood pressure meds, cholesterol meds, digoxin, amiodarone, daily ASA, clopidogrel, diuretics. Do not count anticoagulants as a cardiovascular medication. 2 Automatic Referral to Pharmacy Automatic Referral to Pharmacy BPMH means obtaining the best possible medication list possible. Ensure you practice good medication history taking techniques. Refer to Tips For Medication History Taking indicated below. Ensure you consider all possible resources (as indicated on Medication History / Admission Order Form) for information that can verify a current accurate medication list. Tips For Medication History Taking Inpatient RN: Following completion of orders the front and back of this form (medication history/orders and completed Risk Tool) is faxed to Pharmacy. Questions to Ask for a Medication History Tips for Performing a Medication History 1. Ask about all medications: ∙ Prescription ∙ Over-the-counter (non-prescription) ∙ Anything from a herbalist or health food store ∙ Vitamins or supplements ∙ Traditional remedies ∙ Balance open-ended questions with yes / no questions ∙ Ask nonbiased questions ∙ Don’t ask leading questions ∙ Vague responses may indicate nonadherence ∙ Avoid medical jargon ∙ Encourage questions from patient ∙ Educate patient to bring medications from home ∙ Educate resident to carry a list of current medications ∙ Prompt regarding non-pill dosage forms such as patches, creams, eye drops, inhalers, sprays, samples, shots ∙ Do not assume instructions on prescription vial labels are current. If the medication vials are available, review each medication individually with the patient. Ask them how they take each medication. ∙ Ensure the vial contains the medication specified on the label. ∙ Prompt regarding prn medication ∙ Allergies: ask about symptoms ∙ Use multiple sources of information: - Medication lists / vials - Family - Community Pharmacy - Family physician 2. Include: ∙ Name ∙ Dosage form ∙ Dose ∙ Schedule ∙ Last dose taken Note: be specific about prn medication 3. Ask about recently started medications or dosage changes Pharmacy: If Risk Score indicates, Pharmacy will also assess patients BPMH and indicate any additions or revisions in the Additional Medication section that is related to accuracy of the BPMH. As well, will follow up by communicating to unit nursing staff and / or physician of any recommendations related to the medication regime. The referral process may take up to 48-72 hrs for pharmacy to complete the patient assessment. Other Questions for Medication History Interviews Total Score If total score is > or = to 10, referral to Pharmacist is recommended. NOTE: Fax to Pharmacy on day of admission. Such medications are listed in the Additional Medication section so that all pre-admission medications are listed in one area. In addition, the physicians intention to continue, discontinue, hold, change etc. should still be checked in the appropriate adjacent boxes by the nurse after discussion with the physician. However, the physician order for these additional pre-admission medications that are now noted at a later date is to be indicated on the pink Physician Order sheet. This is because usual processes do not trigger a nurse to backtrack and check for orders that may have been documented on a form initiated days before. Yes Medication History / Admission Order Form Age 3. Sometimes patients after initial day of admission report they take additional medications that they forgot to indicate at the time the medication history was collected. Where are these medications then listed and ordered? 4. How can I be sure I have a BPMH? Note: Any additions to Preadmission medication list/s received after list above is verified Requires the physician orders written on routine Physician Orders (pink form). Number of Medications Prior to Admission Note: This completed form becomes the admission medication history list. Therefore, to reduce duplication and reduce potential for error with multiple lists any other areas where medication history list have been usually written (ie. admission history or nursing kardex) should indicate for pre-admission medications “See Medication History / Admission Orders List” List all prescribed, OTC and herbal medications determined to be taken by the patient or physician recommended medications? Once listed the ordering physician decides if the medications listed then should be continued, discontinued, etc upon admission. Reason for Change/Hold/Discontinuation Physician: post-op checks appropriate boxes indicating if pre-admission medications are for Continue, Change, Hold or Discontinue. Also, indicate reason for Hold, Change or Discontinue. Note: New medications that may be ordered post op are indicated as usual on the pink Physician Order Sheet. PAC Nurses: If BPMH collected by more than one RN indicate both signatures. Pre-op Nurses or Inpatient Nurses: If additional regular pre admission / transfer medications are identified after initial BPMH was collected (ie. upon day of admission for surgery or later) indicate here and sign as addition to BPMH. 2. Are all medications – OTC, herbal- listed when collecting the Best Possible Medication (BPMH)? PAC Nurses: Indicate any illnesses patient has. Physician Admission Orders: To complete upon admission Dosing Interval Dose (List all prescriptions and regularly taken OTC & PRN medications prior to admission). Determining the BPMH requires one to tap into all resources – patient / family interview, community / hospital pharmacy, patient list or vials of medications upon initial admission, lists noted in previous hospital chart. Note: the potential for adverse drug events occurs when we assume the list accompanying the patient is verified for accuracy. Consider any red flags that indicate patient may be prescribed or not prescribed a medication in error. Thoroughly investigate as far as considered necessary to clarify accuracy of current medication list accompanying patient. Remember this step is the most vital in preventing medication errors. □ PVD □ Renal □ R.Arthritis □ Epilepsy □ CVA Failure □ O.Arthritis □ Anxiety □ HTN □ COPD □ NIDDM □ Depression □ Multiple Sclerosis □ IDDM IHD AFiB CHF Dyslipidemia Other: Allergies: Route Medication Name & Strength 1. How in depth do we become involved to clarify accuracy of medication list when patients are unsure of complete medication list taking? PAC Nurses: Ensure all sources required to verify the Best Possible Medication History (BPMH) are indicated upon admission. Diagnosis: (check all that apply) Medication History: BPMH (Best Possible Medication History) PAC Nurses: List all medications patient taking at home, including OTC and Herbals. Ensure list is as accurate as possible before adding to list. This forms the BPMH-Best Possible Medication History. Thorough medication history taking practices are vital in this step. Please review interviewing techniques (listed on this poster) for important steps to consider. Remember this list will form basis for Admission Orders post-op, after verified with physician. Frequently Asked Questions! *For Western Preadmission Clinics and WMH Surgical Inpatients Use Only* MA Directions for Completion Directions for Completion Site: 1. Did a doctor change the dose or stop any of your medications recently? 2. Have you changed the dose or stopped any of your medications recently? 3. Have any of the medications been causing side effects?