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Professional Standards and Characteristics of Health Care Workers Learning Log • How do nurses and doctors show they are professional? • What does it mean to look professional? Looking Professional Proper Hygiene • • • • • • Clean hair Brush and floss teeth Bathe daily Use unscented deodorant Wear hair up Keep short nails Proper Dress • • • • • • Clothes neat, clean, in good repair No extreme fashion No undergarments showing Keep jewelry to a minimum Wear name badge Wear appropriate shoes Learning Log • Why do you feel someone working on you should have proper hygiene and dress? Honesty • A health care worker needs to be honest. • Many of these careers deal with very confidential information about their patients (clients). • It is important to be trusted with such information on a need-toknow basis and not share with others. Honesty • An employer should expect that an employee bill patients appropriately and not for things they did not receive. • An employee should not use the institutions things for personal use. • The employee should be truthful and work their full shift, being especially careful of lunch and break times. Empathy • A health care worker needs to develop empathy. • This is the ability to relate to another person’s situation (putting yourself in someone else’s shoes) without feeling sorry for them. Dependability • Dependability is another important characteristic. • The employee must be reliable Life-Long Learning • It isn’t enough to learn information only to pass the tests and obtain your degree, but health care workers need to always be learning new information, skills, and technology so they can offer the best care possible to their patients. Teamwork • One needs to have the ability to work in groups. • The team is needed to take care of patients. • The environmental team cleans the room, the doctor’s direct patient care, the nurses administer medications and do dressing changes, physical therapy helps the patient to walk, respiratory therapy help the patient to breathe, phlebotomy draw the blood for tests done by clinical lab scientists, as so forth. Teamwork • Remember you only have a few minutes to make a good impression.