Download Chapter One Notes

Your Methods of Communication
What impressions do you give people?
Do you smile at or speak to strangers?
Do you feel comfortable speaking in front of
large groups?
Are you a good listener?
Do you talk on-line or on the phone for
hours?
Chapter One Notes
The Fundamentals of
Communication
COMMUNICATION:
The process of sharing information by using
symbols to send and receive messages.
Social importance
How you connect with others
Examples?
Academic importance
Every aspect of school life
Examples?
COMMUNICATION:
Civic importance
A thriving community
Examples?
Choices
New opportunities
Examples?
Standards for Communication
Decisions
Self
– Me, first!
Listener
– Walking in someone else’s shoes
Occasion
– Where and when the situation
Task
– Getting the job done
Formal vs. Informal
• Formal
• Informal
The Model of the
Communication Process
Metacommunication
– Communication about communication
– Thinking about communication
– Examples?
Redefining Communication
Characteristics:
never stops
always changes
varies
Communication Ways
VERBAL SYMBOLS:
Any communication using words…
…and words only!
NON-VERBAL SYMBOLS:
Communication that uses anything other
than words uses non-verbal symbols.
The Model
What does the receiver do with the message?
The Model of Communication
SENDER: the one who initiates the
message
MESSAGE: the idea the sender is trying to
communicate to the receiver
RECEIVER: the target of the message
FEEDBACK: the response the receiver
gives to the sender
CHANNEL: the means used to transmit the
message from sender to receiver
Types of Channels
• The most common are light, sound, and
touch.
• Why does the communication process
work?
• ENCODING: Turning ideas and feelings into
verbal and non-verbal symbols
• DECODING: Finding the meaning in verbal
and non-verbal symbols.
Interference
Anything that blocks or hinders the message
or feedback from being received.
There are three common types…
1) Physical Noise: Any sound that
prevents clear communication.
2) Psychological Noise: Thoughts or
feelings that distract people from listening.
3) Semantic Noise: Caused by a strong
negative reaction to what the speaker
says.
Levels of Communication
INTRAPERSONAL
-Should I Stay or Should I Go?
*INTERPERSONAL
-Two to Fourteen (okay, maybe 22)
PERSON-TO-GROUP
-The Number One Fear
MASS MEDIA
-Surfing the Net
ESSENTIAL QUESTION
• PLEASE FINISH THE SENTENCE…
• “TO ME, COMMUNICATION IS…”