Download communication process

COMMUNICATION
PROCESS
Business Communications
“If all my possessions were taken
from me with one exception, I
would hope to keep my power
of communication --- for by it
I would regain all the rest.”
--Daniel Webster, American Journalist
Communication is…
• Transactional
• Complex
• Unavoidable
• Continuous
• Learned
Components of
Communication Process
• Context
• Physical
Environment
• Climate
• Communicator
• Message
•
•
•
•
Channel
Noise
Barrier
Feedback
Context
• In the glossary, look up context and
write the definition in the lines next to
this slide.
Physical Environment
• List the three most
common places you have
your conversations.
Climate
• Negative Climate
• Positive Climate
– What do you think is the relationship
between environment and climate?
Communicator
Message Sender
Message Receiver
(Means of Transmission)
CHANNEL
Message
• A message is…
• Messages can be…
Channel
Barrier
• Any obstacle that blocks communication
• List five possible barriers
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–
–
–
–
Feedback
• Feedback has three
main functions:
– Assurance
– Adjustment
– Insight
Write for 10 minutes on what
you have learned and your
interpretation of the
information we have discussed.
Internet Self Check
and Study Guide
Click on the link above then
click on Student Activities
Chapter 2 Section 1
Self Check & Study Guide
(My e-mail address is on the board)