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Collaboration Common Solutions Group May 10, 2002 Joan K. Lippincott Coalition for Networked Information Overview Collaboration, cooperation, and exchange relationships Types of IT/library collaboration Improving collaboration CNI: a collaborative organization Sponsors - EDUCAUSE and ARL Programs Working Together New Learning Communities University Presses Assessment What does it mean? Collaboration Partnerships Teamwork Cooperation Exchange relationships Exchange relationships One entity works for another One unit sets goals and parameters Another unit carries out work and receives something in exchange NOT collaboration Collaboration Mutual goal-setting Each unit contributes resources Each entity or individual contributes unique skills Group and individual accountability Both benefit from the product Do you want to collaborate? Requires more time than cooperation Requires input of resources Does not require merger May result in a richer product Collaboration Promoting Institutional goals Need for skills Pooling resources Institutional mindset Hindering Lack of admin. Support Stereotypes Budgetary control Silo mentality Time Examples of collaboration Infrastructure/middleware Services Campus information products Policies Education and staff development Digital content development Facilities Infrastructure/Middleware Authentication DRM Metadata Course management systems Security Preservation Assessment Services Information commons One stop shopping Information/Help Desk Reference/Consulting Campus information products Seamless environments for student services Campus portals “My University” Policies Intellectual property Privacy Acceptable behavior Education and staff development Faculty workshops Student teaching/learning Staff workshops Digital content products Digital library projects E-journals Large databases Institutional repositories Facilities Information commons Teaching,learning, technology centers Media centers Development opportunities Collaborative facilities http://www.dartmouth.edu/~collab/ Improving collaborations Communication Group composition Group process Communication Spend time developing a common vision and shared meaning Understand what each member of the group does Communication Develop a shared vocabulary Focus on goals for the institution or user community Group composition Rationale for participation Balance groups, committees, and teams Library/IT Gender Skill sets Group process Discuss and develop a common approach to the work process Do librarians value discussion and believe it’s important just to talk? Do computing professionals want to make quick decisions and get to work? Group process Large carrier ship vs. speedboat “Meeting culture” vs. “Meetings are anathema” “Think it over carefully” vs. “Just figure it out” Successful collaborations Shape a common purpose Agree on performance goals Define a common working approach Develop complementary skills Hold the group accountable Katzenbach and Smith, 1993 Contact information Joan Lippincott [email protected] www.cni.org