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Module 1, Lesson 2 Barriers to Communication 2 Kinds of BARRIERS TO COMMUNICATION DeadlinesTime constraints causing stressful communication 4 Types of Interference 1. Interference of the Environment • • • • Noisy room Bad connection, no body language Poor use of microphones, etc. Sloppy writing, too small print ... 2. Interference of the Sender • • • • • Provides only one opinion Inaccurate details If sender doesn’t listen to feedback Sender assumes too much knowledge Information organized poorly 3. Interference of the Message • Inappropriate words, signals, • Omitting details • Too much jargon • Type size too small or too • Too little white space large 4. Interference of the Receiver • Stubborn and close-minded • Interrupts and challenges sender’s ideas Acting Out!!! 1. There is interference of the environment / What happened? 2. There is interference by the sender / What happened? 3. There is interference of the message / What happened? 4. There is interference of the receiver / What happened?