Download Communication Process

Communication Process
Assignment:
Define the following New Speech Terms:
1. Communication- The process of sending
and receiving messages.
Communication is…
I.
A.
B.
C.
A 2-way or circular process
The sending & receiving of messages
Sharing & exchanging information
Getting ideas across
II. Categories of Communication:
A. Verbal- written or spoken communication
B. Nonverbal- (communication without words)
EX: body language, facial expressions, gestures, tone of
voice, signs, eye contact, etc.
C. Symbols- anything that stands for an idea
III. Types of Communication
A. Intrapersonal
D. Public
B. Interpersonal
E. Mass
C. Group
Interpersonal Communication
Ongoing interaction
between two people
Group Communication
Interaction among
people who share an
interest in the same
thing or share a
common purpose
Public Speaking
Involves one speaker or
a small group of
presenters talking to
an audience
Mass Communication
One-way
communication of
mechanically
reproduced
messages to large
audiences.
Intrapersonal Communication
Communication with
yourself that occurs
within your mind.
IV. 4 Ways to Present Speeches:
• Impromptu
• Memorized
• Manuscript
• Extemporaneous
1. Impromptu
a. Speaking without preparation
EX: Answering a question in class
2. Manuscript
a. Speaking from a prepared script
(reading word-for-word)
b. A presidential address
3. Memorized
a. Speaking from memory
EX: Professional speeches
4. Extemporaneous
a. Speaking from an outline or notes
EX: A student’s speech
V. 4 Purposes of Communication
A. Inform
B. Persuade
C. Entertain
D. Inspire
The Communication Model:
(7 Parts)
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Context
Sender
Receiver
Message
Feedback
Channel
Noise
Communication Model
Context
Message
Sender
Channel
Noise
Feedback
Receiver
The Context
Represented by:
• The situation around
which communication
takes place.
The Sender
Represented by:
• The person who
transmits a message.
The Receiver
• Represented by:
• The person who
intercepts a message
and then decodes it.
The Message
• Represented by:
• That which is said or
sent.
The Feedback
• Represented by:
• The reaction the
receiver gives to a
message.
The Channel
• Represented by:
• The way we get our
message across.
Noise, Interference, Distractions
• Represented by:
• Any barrier or
obstacle that gets in
the way of
communication.
– EXTERNAL Distractions
• EX: TV too loud
– INTERNAL Distractions
• EX: Personal worry
Communication Model
Context
Message
Sender
Channel
Noise
Feedback
Receiver
VIII. 5 Language Registers:
A. Frozen
B. Formal
C. Consultative
D. Casual
E. Intimate
Language is classified into 5
categories called language
registers.
We determine which register to
use based on: who is in our
audience, what our topic is, and
the purpose of our
communication.
It is important to use the
appropriate language register
so we do not offend others.
Frozen
• Pledge of Allegiance, Lord’s
Prayer, Preamble to Constitution
–Language that remains
fixed/unchanged
Formal
• Interviews, academic language in
classroom (lectures, instruction –
mini lessons), public speaking
Consultative
• Talking to a
boss/supervisor/teacher, lawyer,
doctor, counselor
–Asking for assistance
Casual
• Talking with friends, slang
Intimate
• Language of lovers
–Not for public information
Universal Rule
• A person can go from one register to the
next register without any conflicts
whatsoever (casual to consultative…);
however, if a person go from one register
to another register, skipping a level or
more, this is considered anti-social
behavior (i.e. moving from frozen to
intimate, etc. marks a difference between
a public voice and private voice.
Review:
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What is communication?
List the categories of communication.
What are the 5 Communication Arenas?
What are the 4 Ways to Present?
What are the 4 Purposes of Speeches?
What are the 5 Language Registers?
Can you draw and label the Communication
Model?
1.
4.
6.
2.
3.
7.
5.