Download Communication

Speech:
Public and Interpersonal
Communication
Introduction
Ch. 1
Mr. Dillon
What is communication?
Communication: The process of
sharing information by using symbols
to send and receive messages.
Symbols:
1) Verbal: Words
2) Nonverbal: Gestures, facial
expressions, sounds/laughter
Message: The ideas and feelings that make up
the content of communication. (The
information being shared).
Sender:
The person sending the message.
(Speaker)
Receiver: The person who receives the message.
(Listener)
Feedback: A return message from the receiver.
This is my message. I send
it with symbols, words and
facial expressions. I’m
sending it to the dentist.
The Communication
Process
Sender / Speaker
I listen to what George has to say.
I am the receiver of his message.
The way I react to what he says is
called feedback.
Receiver / Listener
Hey doc! I need some new
wooden teeth. Can you
hook a brother up?
The Communication
Process
Sender / Speaker
What are you talking about?
Wooden teeth? You’re old-school,
dog.
Receiver / Listener
What was the dentist’s feedback?
Verbal:
Asked George what he was talking about. Used words.
Nonverbal:
Frowned, opened mouth.
(Facial expression)
What are you talking about?
Wooden teeth? You’re old-school,
dog.
Receiver / Listener
Encoding and Decoding Information
Encoding: The process of turning ideas into verbal
and nonverbal symbols.
Ex:
You want salt to put on food. You automatically
encode your needs into words. “Can you pass the salt?”
Decoding: Finding the meaning of verbal and
nonverbal symbols.
* searching for the meaning.
Why? What does it mean?
Channels: The means for sending communication.
Example:
Verbal symbols (words)
Channel = Sound Waves
Nonverbal symbols (gestures)
Channel = Sound Waves (laugh)
Light Waves (sight)
Sense of touch
All we’ve been doing is breaking down the
process and identifying the parts. We all use channels!
Adapting to Your Audience
To communicate effectively, you must adapt
to the needs of your audience. This helps you
anticipate your audience’s response, interpret
Feedback, and respond appropriately.
Individual Characteristics: personality, interests,
and aspirations. Helps predict how someone
will respond.
Cultural Characteristics: Age, religion, national
and ethnic background.
Sociological Characteristics: affiliations,
educational backgrounds, occupations.
Examples on pg. 14
Interference: anything that gets in the way of
clear communication.
* Physical noise: people talking
student farts / burps
whispers, laughter
passing cars
* Psychological noise:
internal thoughts and feelings that
distract from listening.
- Speaking / Listening when you’re upset
Semantic Noise: Interference caused by words that
trigger strong negative feelings
against the speaker or the content
of the speech.
- leads to misunderstanding
- unpleasant distracting feedback
from the audience.
Settings for communication:
Informal Settings: casual and unstructured situations.
What would some examples be?
*talking with friends
*introducing people
*talking on the phone
Formal Settings: situations where you prepare ahead of time.
What would some examples be?
*Job and college interviews
*Group discussions
*Public Speaking
*Debate / Parliamentary procedure (FFA, government)
- a set of rules used to conduct a meeting.
*Interpretive Situations: Oral reading, drama