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Build a Better Bid Communications Media Managers Assoc: Chris Miller (IMF) Dave Leonard (World Bank) Victor Romero (US Census Bureau) Agenda / Topics Establishing a funding lifecycle (Miller) Funding and bid preparation for specifications-based contracts (Leonard) Performance-based contracting (Romero) Funding “AV/IT” My approach reflects a combination of – “Newcomer” to this field – Explicit IT background My approach: – Establish an equipment lifecycle – Build a collaboration and communication message – Emphasize “self-serve” or “assisted-serve” facilities Calling it “AV/IT” is part of the message Lifecycle upgrades: IT vs AV IT lifecycle upgrades – Assumed (thus, well-funded) – Centrally-controlled (coordinated) AV upgrades, in contrast – May ultimately be the responsibility of Facilities group (as piece of larger project) – May happen piecemeal (due to urgency) by AV service group and/or IT group Establishing funding for lifecycle upgrades Survey facilities in detail to create inventory Establish lifecycle for each type of equipment – Technology lifecycle – Product support lifecycle We further developed a funding “roadmap” by – Collaborating with hospitality/meeting services group to prioritize the services provided in each facility – Collaborating with facilities group to see what their capital improvement program would cover – We (AV/IT group) are driving the rest The AV/IT message We talk about these “AV Services” – – – – – Presentation & Display Sound Reinforcement Video-conferencing Video Capture and Encoding Simultaneous Interpretation But what we are really doing is improving collaboration and communication – IT: SharePoint and Office Communicator – AV/IT: Winterms and Three-tiered Video-conferencing Focusing on AV/IT Efficiencies Making the case: – Equipment lifecycle as a driver – Collaboration and communication as a theme Do either of these help with a cost-benefit analysis? May be easier and more effective to focus on – How new solutions will use manpower more efficiently “Assisted-serve” and/or “Self-serve” facilities – Good usage reporting Trendline: more people using more services with less help from the services group