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THE SMART2POSTER
A New Urban Technoscape Component
ANTONELLA FRISIELLO| [email protected]
Mobile & Usability Research Unit
MOBILITY: an extended vision
The SMART2POSTER
420 x 200 cm
The design process
User test
Defining
goals
Feedback and
further steps
Collecting user
requirements
Field trial
Reviewing
current data
Iterative
Prototyping
Interaction System
design architecture
How to inform the citizens about
the trends and politics
the city is focusing on
within the Smart-City initiative?
How to stimulate new interactions
between
individuals and public?
How to support the discovery
of local opportunities ?
Starting from the need
http://www.coloribus.com
http://www.mediastreet.ie/blog/2012/10/31
http://www.woostercollective.com/delete3.jpg
Usage scenarios
Graphic design
The system architecture
Shared screen
Smart2Poster
NFC
R/W mode
NFC
reader/writer
NFC
NFC
P2P mode
Smart2Poster
Server
Interaction
Users’ feedback
Different perceptual characteristics have been tested in laboratory
with users:
• Metaphors
• Place-marks(shape, size, colours)
• Typography
Usability issues have been focused:
• NFC antenna placement
• Response time
• Intuitiveness of the gestures
• Instructions and hints
In the wild
The peak audience was recorded on the Saturday,
with more than 3,000 people visiting the area.
People interacting with the poster were:
• Mostly young students of the primary and secondary
schools. The youngest were accompanied by one
adult
• Boys interact more of the girls (
)
• The adults we met where professionals
Results
• The collective scenario is more frequent than the individual one.
• People in front of the poster tend to start conversation
(exploring the picture, commenting the topics,…).
• The groups tend to be small (3 or 4 people maximum;
nevertheless they are more, such a class, or even among
strangers) and homogeneous (especially per age).
Individual
Shared
Micro-interactions composing the experience
Summarizing
Smart2Poster proposes a tangible interactions
with a familiar object through mobile devices.
•By using the visual design and the proximity technology,
it attracts people that tend to spontaneously undertake
conversations on the suggested topics.
•It is recognized as a familiar component of the urban scape, and
in general not worrying since it does not propose technological
complexities.
•Ir offers a very flexible experience, since it leaves people free to
interact according to personal needs, time availability, natural
attitudes…
Being a situated smart-object,
Smart2Poster helps people focus more
on the physical and social context.
Further steps
The stakeholders consider Smart2Poster
an effective way to enrich already existing traditional
communication tools
and to design new form of communication
with citizens.
Further developments:
•System architecture improvement (cloud version)
•Design of service models in other fields of application
•Interactivity enhancement to:
– Allow users to push requests, data, likes, …
– Trigger actions on other connected devices
(e.g. opening a door, printing a paper, …)