Download Unit3. Listening Ability - GTU e

SUBJECT :- COMMU1NICATION SKILL
Listening skill
 Prepared by :NAKUM ANIL R.
Roll no :- 24
Guided by :- Rahul sir
Listening : What is listening ?
 Different reason for listen
 Barriers to effective listening
 Comparison between listening & hearing
 Traits of a good listener
 Effective listening Tips

What is listening ? ……
 “ we have to ears and only one tongue in
order that we hear more and speak less”
*Diogenes
 “ Effective listeners remember that words
have no meaning people have meaning”
*larry barker
 “ listening looks easy , but it’s not a simple
every head is a world”
*Proverb

Different reason for listen ………
1) Just for Pleasure :- Music , Birds
sinnging , etc……
2) For Information :- The news or weather
forecast on the TV. or the radio ,
announcements at a station or airport.
3) To understand :- When some one is
explaining what is happening , what we
have to do. , what some one fills.
4) To take part in conversation :- Exchange
news with family and friends.

Barriers to effective listening ………
 There are some barriers which hinder the
process of effective listening barriers are given
bellows…
1. Psychological barriers
2. Emotional barriers
3. Linguistic barriers
4. Soicocultural barriers
5. Psysio logical barriers

Psychological barrier :-
 As listening is a purposeful activity,
any psychological disturbance can
hinder the process of listening because
of leads to lack of interest and
concentration.
 Feeling of anger, sadness, anxiety, or
fear can hinder the process of listening.

Emotional barriers :-
a) Beliefs & Attitudes :- Your strong
opinion’s on different issues like
religion, politics, or business may
prevent you from agreeing with the
speaker.
b) sad memories :- loss of dear one or any
incident of similar kind may prevent you
from listening.
c) Anxiety :- The state of health may
keep you disturbed at work
place and it creates anxiety.

Linguistic barriers :-
 When the listener doesn’t
understand the meanings of the
words used by the speaker, there is
a linguistic barrier.
 Improper decoding of the
message may lead to confusion and
misunderstanding.

Soicocultural barriers :-
 In oral communication, listener gives
the meaning to the message as per is
own understanding.
 The interpretation of message can
create misunderstanding.

Psysio logical barriers :-
a) Hearing impairments :- It is
physical disability and requires
medical attention.
b) Hunger :- Hunger can reduce
listening span.
c) Tiredness :- Over work and
exhaustion can prevent a listening
from pain attention.
d) Pain :- Physical or emotional pain
can block listening.

Comparison between listening & hearing …..
1) Hearing is simply 1) Listening is
the act of
something we
receiving sound
consciously
by the ear.
choose to do.
2) Hearing simply
2) Listening requires
happens if you
concentration so
are not hearing
that your brain
impaired.
processers
3) Hearing is rarely
meaning from
the physical
words and

Traits of a good listener ………
If something is really wonderful in this
world it is listening.
When we listening to somebody, we
should listen with care with help of the
following points one can become a good
listeners.
 Attitude :-
most people enjoy talking about them self. Some are lonely & some
want to share their feeling.
 Body language :-
most of our communication is paralinguistic.
for ex. It is not what we say that counts but how we say it,
the tone we say use and what our body language says.
 Paralinguistic :-
if you wish to clarify a point you can simply paraphrase what the
speaker has said and asked from the speaker whether you have heard it
accurately or not.
you can use the following lines:
“so you mean so that”
“do you mean that”

Effective listening Tips ……..
Stop talking
Be mentally prepared to listen
Evaluate the speech not the speaker
Concentrate and be open minded
Ask question to clarify
Be unbiased to the speaker
Get the main points
Don’t argue mentally
Put full stop to your anger
Avoid distraction