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Traumainformed Practice (TIP) Diane Smylie Substance Use Knowledge Exchange Leader [email protected] Background • Provincial TIP initiative (TIP Guide & Curriculum) • Regional work supported by provincial KE Team (DTFP) • Current work at BC Mental Health and Substance Use Services – Children and Women’s programs PHSA – Nursing January 28, 2015 PHSA – Nursing January 28, 2015 What? Why? & How? • Defining trauma • Prevalence and links to health and mental health • The rationale for trauma-informed practice • Basic trauma-informed practice concepts and definitions • TIP resources and examples of how TIP is being implemented in various service contexts PHSA – Nursing January 28, 2015 PREVALENCE & LINKS PHSA – Nursing January 28, 2015 Trauma and PTSD The terms violence, trauma, abuse, and post-traumatic stress disorder (PTSD) often are used interchangeably. One way to clarify these terms is to think of trauma as a response to violence or some other overwhelmingly negative experience (e.g., abuse). Trauma is both an event and a particular response to an event. The response is one of overwhelming fear, helplessness, or horror. PTSD is one type of disorder (response) that results from trauma. (Covington, 2003) PHSA – Nursing January 28, 2015 Definition of Historical Trauma “The cumulative emotional and psychological wounding across generations, including the lifespan, which emanates from Dr. Maria Yellow Horse Brave Heart, 2003 massive group trauma” “When cumulative HT events are coupled with high rates of contemporary lifetime trauma and interpersonal violence, as well as high rates of chronic stressors, such as daily discriminatory events, together, these historical and contemporary events undermine physical, spiritual, and psychological health and well-being in complex and multifaceted ways. Walters et al., 2011 PHSA – Nursing January 28, 2015 Trauma is common among Canadians In a representative Canadian sample, 76.1% of Canadians had been exposed to at least one traumatic event in their lifetime, 9.2% met the criteria for PTSD in their life time. (Van Ameringen, Mancini, Patterson & Boyle, 2008) PHSA – Nursing January 28, 2015 Trauma is common among people with mental health & substance use concerns • Majority of adults and children in inpatient psychiatric and substance use treatment settings have trauma histories (Lipschitz et al, 1999; Suarez, 2008; Gillece, 2010) • Survey of teens in substance use treatment > 70% had history of trauma exposure (Suarez, 2008) • 2/3 adults in substance use treatment report child abuse and neglect (SAMHSA, CSAT, 2000) SAMHSA, 2012 PHSA – Nursing January 28, 2015 What is Trauma? • It can be a single event • Often multiple events over time (complex, prolonged trauma) • An interpersonal violence or violation, especially at the hands of an authority/trust figure is especially damaging • Trauma occurs in an interaction of person by event by context (Harvey & Tummala-Narra) PHSA – Nursing January 28, 2015 What does trauma do to us? Chronic trauma interferes with neurobiological development and the capacity to integrate sensory, emotional and cognitive information into a cohesive whole. Developmental trauma sets the stage for unfocused responses to subsequent stress. Bessel A. van der Kolk , MD http://www.traumacenter.org/products/pdf_files/Preprint_Dev_Trauma_Disorder.pdf PHSA – Nursing January 28, 2015 Trauma Effects Physical Unexplained chronic pain or numbness Emotional or Cognitive Loss of meaning, or faith Anxiety Loss of connection to: self, family, culture, community, nature, a higher power Anger management Headaches Compulsive and obsessive behaviours Breathing problems Digestive problems Interpersonal Depression Stress-related conditions (e.g., chronic fatigue) Sleep problems Spiritual Feelings of shame, guilt Dissociation Self-blame Being overwhelmed with memories of the trauma Self-hate Difficulty concentrating, feeling distracted Fearfulness Emotionally numb/flat Loss of time and memory problems Suicidal thoughts Feel completely different from others No sense of connection Feeling like a ‘bad’ person Frequent conflict in relationships Behavioural Substance use Lack of trust Difficulty enjoying time with family/friends Difficulty establishing and maintaining close relationships Avoiding specific places, people, situations (e.g., driving, public places) Experiences of revictimization Shoplifting Difficulty setting boundaries Disordered eating Self-harm High-risk sexual behaviours Suicidal impulses Gambling Isolation Justice system involvement Haskell, 2003; Haskell, 2001; Schachter et al., 2009 PHSA – Nursing January 28, 2015 ACE’s Study Death If not disrupted conception Mechanisms by which Adverse Childhood Experiences influence Health and Well-being throughout the lifespan Felitti & Anda, 2010 WHAT DOES THIS MEAN FOR HEALTHCARE SETTINGS/PROVIDERS? PHSA – Nursing January 28, 2015 Trauma Awareness Consideration of the profound neurological, biological, psychological & social effects of trauma & violence on all of us. For more information on the neurobiology of trauma: www.childtrauma.org www.traumacenter.org Margaret E. Blaustein PhD. & Kristine M. Kinniburgh LICSW “In many cases, people who endured childhood abuse and neglect develop what might seem like a bewildering array of problems throughout their lives. Many service providers, and in many cases the survivors themselves, can misunderstand these difficulties as selfinflicted because they do not understand how abuse, trauma and their effects reverberate throughout a person’s Haskell in Poole et al. 2012 life.” Issues affecting service access & engagement • • • • Service entry points and transitions can be difficult to navigate Services often lacking coordination and collaboration Service settings and processes can be confusing Service providers can have a tendency to reduce people to labels (risky behaviors/ people) • Services sometimes prioritize provider needs /routines • Physical settings can be unwelcoming PHSA – Nursing January 28, 2015 Trauma effects that can affect engagement • • • • Difficulty with trust and relationships Reluctance to engage and quick to drop out Vigilance and suspicion Previous traumatic experience caused by health care system/providers • Ambivalence to give up or change coping mechanisms • Current violence/trauma – lack of agency Harris & Fallot, 2006 PHSA – Nursing January 28, 2015 What is “Re-traumatization” • A situation, attitude, interaction or environment that replicates the events or dynamics of the original trauma and triggers the overwhelming feelings and reactions associated with them – Can be obvious or not so obvious – It is usually unintentional – It is always harmful – often exacerbating the very symptoms that people are seeking help for PHSA – Nursing January 28, 2015 Jennings, 2013 Retrieved from: theannainstitute.org How are our values and assumptions affecting people? Are we sometimes overwhelmed or triggered? How does this affect our interactions with colleagues? TRAUMA-INFORMED & TRAUMA SPECIFIC PRACTICES PHSA – Nursing January 28, 2015 Trauma-informed • Value based with core principles • Embed principles in all aspects of service • Awareness of connections between trauma, mental health, substance use and health • Universally offered • Cultures of non-violence, learning and collaboration PHSA – Nursing January 28, 2015 TIP Key Principles 1. Trauma Awareness 2. Emphases on safety and trustworthiness (includes cultural safety) 3. Opportunity for choice, collaboration and connection 4. Strengths based and skill building PHSA – Nursing January 28, 2015 Trauma specific services • Offered in a trauma-informed environment • Focus on treating trauma through therapeutic interventions • Specialized skills • Offered with consent to people who choose trauma specific treatment • Based on a detailed assessment PHSA – Nursing January 28, 2015 IN ACTION PHSA – Nursing January 28, 2015 TIP can be seen in a change in the way we view people Shift from: “What is wrong” to “What happened” Change in language away from: • Controlling • Paranoid • Manipulative • Uncooperative • Attention seeking • Drug seeking • Not believable, etc. PHSA – Nursing January 28, 2015 Nancy Poole, 2011 Reframing Language From… To… Controlling The individual seems to be trying to assert their power Manipulative The individual has difficulty asking for what they want Attention seeking The individual is trying to connect the best they can Symptoms Adaptations Borderline The individual is doing their best given their early experiences Malingering The individual is seeking help in a way that feels safer Physical Environment Consider: • Signage with welcoming messages, avoiding “do not” messages • Waiting areas - comfortable and inviting • Lighting in outside spaces • Accessibility and safety of washrooms • In counselling rooms – choice about whether door is open or closed Fallot & Harris, 2009, &Ontario Guidelines, 2013 PHSA – Nursing January 28, 2015 culturalcompetency.ca A Story of Change "At first, it was hard to see if attending the course made much of a difference in my day to day work. I learned a lot but was trying to figure out how it would help me in an ER. While thinking about this, I couldn't help but see stigma against people with mental health AND addiction problems everywhere. It was like it was always there but I couldn't see it. The hardest part for me was that I couldn't not see, especially with colleagues that I had come to admire. The disapproving glances, the sighing and rolling of the eyes, the ignoring and running away, the interrupting and telling people what to say and do before they even had a chance to understand what was happening to them - the name calling - 'bed cloggers, frequent flyers - and even 'human waste' is used as code. It became too much to handle and I was being traumatized by my coworkers. I took a chance and confided in another nurse who had also taken the CAP course and she felt the same. Then, we reached out to another CAP graduate and then we are three. We started to build confidence in our way of engaging with all people with genuine concern and attunement. Slowly, we became know as the 'bleeding hearts' and we wear that badge proudly. When we heard about TIP, we jumped at the chance to be part of the appreciative inquiry and that even built our confidence more. You see working in an ER isn't so much about the patients, its about working around a burned out staff and trying to fit in." PHSA – Nursing January 28, 2015 TIP Organizational Culture • non-violence • open communication • emotional intelligence • social responsibility • inquiry and social learning • growth and change • democracy Bloom, 2005 PHSA – Nursing January 28, 2015 Self awareness & compassion for all… PHSA – Nursing January 28, 2015 Moments to Milestones: Engaging with People who use Substances This 30-minute video is intended as an education resource for first responders, including police, paramedics and emergency room staff. Also, this video has relevance for anyone working with people who use substances. It illustrates the remarkable, positive difference that can be made when people who use substance are approached in an attuned manner that fosters respect, compassion and inclusion. www.youtube.com/watch?v=AHzvlMUoUYE Examples of what’s happening in BC • Vancouver Coastal Health – TIP Champions • BC MHSUS – Children’s & Women’s programs • Cross health authority MHSU dialogues ([email protected] if interested) • Provincial virtual CoP site • Appreciative inquiry with interested teams and groups • MCFD is developing a supplementary TIP Guide Funding for this event has been provided in part by the Government of Canada, through British Columbia’s Drug Treatment Funding Program - Strengthening Substance Use Systems Initiative. The views expressed herein do not necessarily represent the views of the Government of Canada PHSA – Nursing January 28, 2015 Questions? PHSA – Nursing January 28, 2015