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Dorfman Designs - Waldesq Emilia Balke Yoav Bardov Kiran DSouza Helena Lam Zahid Sultan Introduction Macro Environments Marketing Objectives Competitive Situation Marketing Strategy Distribution Situation Marketing Mix SWOT Schedule & Conclusion Critical Success Factors Macro-Environment Situation Demographics Baby Boomers = Rural Cities Changing furniture needs Economics Globalization Outsourcing Overseas Manufacturing Technological Internet = More information, global purchasing/shipping, increased technology transfer Macro-Environment Situation Political / Legal Increased activity with regional craft-industry alliance groups Social / Cultural Domestic tastes turn international • Asian & European-influenced styles • Ideal for space-saving furniture designs Market Situation Wood furniture industry demand growing Increase in remodeling New home construction Rise in space-challenged city dwellers More sales occur in 2nd half of year 2006 sales have slowed Competitive Situation – High End $2,569 Counselor's desk Elegant design Foldable top Two pigeon holes Two secret pencil drawers $1,499 Drop Lid Desk Highly functional High quality Work surface drop lid Competitive Situation – Middle Market $400-$450 eNook Elegant design Can hold 45 lbs Space efficient Highly functional $169.99 The Mobiletech Mobile Desk Can fit in most rooms and offices Mobile Scratch & stain resist $229 Lyon 2253 Wall Desk Weighs only 30.5 lbs. Strong Lift top compartment Competitive Situation – Mass Market $59.99 Adjustable Folding Table Height adjustable Lightweight Folds flat Stain resistant $36.28 leaning wall shelf with desktop Mobile – shelf rests and is not attached to wall no skills required Additional accessories available Impact on Dorfman Design & Waldesq First mover advantage sophisticated mechanism, high quality, and upscale design – hard to copy No product encompasses all Waldesq attributes growing demand for space saving furniture Lack of capital & market share No existing brand name Competitors’ products manufactured overseas Competitors strong position decreases industry attractiveness Distribution Situation Distribution Channels of Distribution Furniture Retailers Chain Stores Rooms-to-go Local Stores Ethan Allen Outlets Levitz Disc. Stores IKEA Reps La-Z-Boy Buying Groups Distribution Trends Furniture First increasingly fragmented Internet Sales SWOT No brand identity Lack of capital Lack of manufacturing capabilities Expanding to other target Seasonal Demand market segments Process improvements (technological innovation) Lack of financial backing Threats Imitation of Competitors Opportunities First mover advantage Weaknesses Strengths Unique, differentiated products High Quality, elegant and durable products. Multifunctional usage products, broad appeal to different market segments. Ongoing product improvement Critical Success Factors Identify correct market niche First mover & what’s next Excellence in quality and function Ease of revision to address changing style trends Solid and substantial financial backing for manufacturing Alternatives Strategies The The The The The Think Tank Strategy Expert Maker Strategy Sell Strategy Total Control Strategy Inventor Strategy The Think Tank Strategy Sell entire design to another company Pros All profit realized at once Little follow up required Less capital needed Buyer will file for patent Cons Very little creative control Focus on function instead of styling Will not benefit from units sold The Expert Maker Strategy Focus on manufacturing. Leave selling to retailers Pros Retain all creative control Profit margin determined in-house Cons Choice of market segment Requires a large pool of capital resources Intricate design is labor intensive and costly. Challenge to locate domestic manufacturer No guarantee that retailers will pick this up The Sell Strategy Dorfman acts as retailer, leaving the production to a furniture manufacturer. Pros Margin is made at retail level, paying furniture manufacturer a set unit cost Focus on selling to chosen market segment Headache of making the item can be avoided Cons Investment in retail space At the whim of uncontrollable circumstances Constant work required Less input into the end product The Total Control Strategy Both making & selling Pros Total control of end product function & design Total control of targeting market segment Vertical chain margins are increased Channel open for further product launches Cons Investment in retail space At the whim of uncontrollable circumstances Constant work required Labor intensive Has the most capital requirements out of all alternatives Recommendation: The Inventor Strategy License the Waldesq design Pros Low capital requirements Little follow up while license is active Several ways to profit: upfront, guarantees, option agreements, royalties Able to resell design later Cons Little creative input outside of patented details Need to maintain patent to retail license contract value Additional work after license expires Marketing Objectives PRODUCT Blue prints – June, 2007 1. $450-$550 Price 2. Volume discount and wholesale pricing 1. Distribution channels Distribution 2. Market coverage – selective 3. Volume – 100 units Promotion 1. "pull" selling strategy 2. Advertising –furniture magazines, newspapers, internet furniture website Segments and Targets Analysis Geographic Segmentation Demographic Segmentation Psychographic Segmentation Geographic Segmentation Young Digerati Baby Boomers Couples or single headed house holds mostly with kids Live in urban areas In mid 20s with Masters Degrees and technically savvy. Upper middle class home owners in their forties and fifties with college education, still raising kids. Live in suburban areas with kid centered life style College Towns Lives in limited living spaces such as dormitories or shared accommodations in college towns Demographic Segmentation Income Life Stage Middle and High income groups Newly weds and people deciding to move in to live together Social Class Upper middle class and upper class consumers Psychographic Segmentation Innovators Thinkers Favors durability, functionality and value in products Achievers Often purchase upscale, niche oriented products Goal-oriented people who focus on career and family Experiencers Young, enthusiastic, impulsive people, who seek variety and excitement Recommended Marketing Strategy Concentrated Marketing Strategy Firm develops and markets for a very well-defined, specific segment of the consumer population. Target markets are different from one another Particularly effective for small companies with limited resources, because no need for mass production , mass distribution and mass advertising. Positioning Space Saving Multi-functional and Convenience Living space is at a premium for most of the target market Serves multiple functions such as : writing table, break fast nook, TV stand, work station etc High Quality Waldesq made of real wood, aesthetically pleasing and no close competitor Marketing Mix - Product Description: Unique Sleek Design Functional Product Features: high quality wood durability ease of installation Materials and colors: Branding: Message: “Space-saving high Maple quality furniture with style.” Medium cherry Brass plate “Waldesq by Dorfman Designs.” Marketing Mix - Product Augmented Product: Enhance product (i.e. technical support, repair services) Offer product hot line Capture customer data Commit to improving existing products Provide a web forum Offer mailing list & promotional offers Marketing Mix - Price Price: $450-$550 Upscale stores may not be interested Launch in medium range market Preserve position even if copied Marketing Mix - Place Pilot launch: Pilot launch of 100 desks Production cost $100 per unit Give idea of market acceptance Internet Sale: Reach potential large customer segment – mail catalogues, internet sales Maintain price to avoid undermining physical store sales Caution: Increasing e-commerce sales, may affect first mover advantage Marketing Mix - Promotion Capture attention: Use of media: “Innovators are venturesome“ Airline Journals Target university students and Home Decoration Magazines recent graduates Message: Deliver creative, functional, stylish, high quality space-saving product. Be open to its customer’s changing needs Focus: Focus on meeting customer needs Recreational Vehicles Catalogues Furniture Retailer Catalogue Personal Selling Scheduling DEPARTMENT AGENT TASK(S) OBJECTIVES TIMELINE Comments Product Management Product Manager Acquire Pending Patents To protect Waldesq’s unique design from copying June, 2007 Product Management Product Manager Develop Blueprints for Waldesq production For mass production June, 2007 Product Management Product Manager Licensing the Waldesq to other manufactur ers For mass production and distribution August, 2007 Assuming that, it takes 2 months to find a potential licensee. Operations Management Production Manager Manufacturing of Waldesq For distribution through retail stores February, 2008 Typically, it takes around 6 months to organize manufacturin g activities. Sales Management Sales Manager Distribution of Waldesq to retail stores Sell the product to consumers April, 2008 On an average, it takes around 45 days to ship to the retailers. Sales Management Sales Manager Promotion of Waldesq Sell the product to April, 2008