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The Sherwin-Williams Company INDIANA UNIVERSITY POOP SESSION SEPTEMBER 12, 2002 KEVIN RYAN, HUMAN RESOURCES MANAGER The Sherwin-Williams Company The Sherwin-Williams Company Founded in 1866 Fortune 400 Company 2001 Net Sales = $ 5.06 billion 2001 Net Income = $ 263 million The Sherwin-Williams Company Paint Stores Group – Midwestern Division Eastern Division Southeastern Division South Western Division Automotive Division Chemical Coatings Division Corporate Division Consumer Division Diversified Brands Division Wood Care Division International Coatings The Sherwin-Williams Company Automotive Division Develops and manufactures high performance interior and exterior coatings for the automotive, fleet and heavy truck markets, as well as thousands of associated products that are marketed through: • Sherwin-Williams Automotive Branches • Independent Jobbers/Distributors The Sherwin-Williams Company Chemical Coatings Division (copy to come from CC HR) The Sherwin-Williams Company Corporate Division Responsible for providing a variety of support services to the corporation, including Tax, Legal, Environmental, Safety, Internal Audit, Human Resources, MIS, Acounting, Investor Relations, Real Estate, Aviation, Purchasing, etc. The Sherwin-Williams Company Consumer Division Responsible for the sales and marketing of branded and private label architectural coatings (Dutch Boy, Pratt & Lambert and Martin Senour) as well as nationally recognized private label and licensed brands. Also responsible for the manufacturing and technical development of S-W architectural and industrial and marine coatings. The Sherwin-Williams Company Diversified Brands Division Resposible for the sales, marketing, manufacturing and technical development of our Krylon and Red Devil brands of aerosol and small package paint, our industrial, automotive and custom-filled aerosol products, our White Lightning brand of caulks and sealants and our applicator business The Sherwin-Williams Company Wood Care Division Responsible for the sales, marketing, manufacturing and technical development of our Thompson’s, Minwax and Formby’s product lines The Sherwin-Williams Company International Coatings Segment Responsible for distributing Sherwin-Williams’ products in more than 20 countries through wholly-owned subsidiaries, joint ventures and licensees of technology, trademarks and tradenames, including 52 company-operated architectural and industrial stores in Chile and Brazil The Sherwin-Williams Company Stores Group The Paint Stores Group is the largest and fastest growing segment of the Company with more than $3 billion in sales through more than 2,500 stores. Most of the Group’s sales are to wholesale professional users – painters, contractors, industrial and marine coatings, chemical coatings and other comercial accounts. The Do-It-Yourself market is also a strong part of our business. The Sherwin-Williams Company Paint Stores Group Markets 20% DIY Commercial 80% The Sherwin-Williams Company Division Overview The Sherwin-Williams Company Decentralization (Division Area info) The Sherwin-Williams Company Career Path PRESIDENT & GENERAL MGR VP SALES METRO DISTRICT MANAGER DISTRICT MANAGER CITY MANAGER SALES MANAGER COMMERCIAL BRANCH MANAGER STORE MANAGER SALES REP MANAGEMENT TRAINEE/ASSISTANT MANAGER SUMMER INTERN Sherwin-Williams University Focus on your individual professional development . . . 3 PHASES OF MANAGEMENT TRAINING PHASE ONE -- “Training Store” Assignment • 6 weeks • Training Manager: -- Mentor • Learning Assignments • Self-Paced, structured course modules Sherwin-Williams University Professional Development Management Training PHASE TWO -- Classroom Training • Five Days: Division Headquarters • Division President/General Manager and Division Staff COURSE CONTENT: • Sales Development (Commercial & D.I.Y.) • Product Knowledge • Financial Management • Operations Management • Staff Management Sherwin-Williams University Professional Development Management Training PHASE THREE -- Assistant Manager Assignment EMPLOYEE CERTIFICATION Sherwin-Williams University On-Going Professional Development • Store Manager Training • Sales Representative Training • Specific Seminars: Product Knowledge Management Selling Skills The Sherwin Williams Company Assistant Manager Responsibilities • • • • • • Marketing: DIY/Commercial Financial/Credit Management Operations Management Customer Service Merchandising Staff Management The Sherwin-Williams Company Manage Your Career Promotions based on: • Merit • Demonstrated Performance • Desire • Achievement The Sherwin-Williams Company Opportunity • Over 90% promoted from within • Jobs Hotline -- Computerized Job Posting System The Sherwin-Williams Company Store Manager • • • • • Business Generalist Entrepreneur Strategist Leader Sales Professional • • • • • Marketer Coach Analyst Trouble Shooter Problem Solver Opportunity to manage a “Six Figure” Business The Sherwin-Williams Company Benefits Standard Benefits: • Group Life Insurance • Health Care -- includes Dental • Short/Long-Term Disability • Paid Vacations/Holidays Distinguishing Benefits: • Stock Purchase Plan & 401(k) Savings • Pension (company-paid) • Incentives/Recognition Programs • Tuition Reimbursement