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First Screen • In 1929, we were introduced to the “First Screen” o Still today, Television advertising is a tremendously effective way to market Second Screen • In 1992 the world was introduced to the “browser” featuring 26 live web pages. • Second Screen was born. • This has been the fastest growing and in most cases, most cost effective form of marketing for businesses ... until now ... Third Screen • 2008 saw the evolution of the “Third Screen” • Immediately, 87% of American homes had at least one mobile web capable device in them including: o Mobile phones, iPads, iPods, Nintendo DS, Mini Notebooks, etc Always on, always available and available everywhere, mobile provides a means for brands to newly engage with their consumers in a way which not only builds brand equity but also refreshes their relationship with their customers. With a new screen brings new ways to market Mobile Marketing Techniques • • • • • • • • • SMS Text Message Marketing • Mobile Applications Mobile Gaming Mobile Web Sites Bluetooth Proximity and Wifi Mobile Video Mobile Search Location Based Services QR/2D Barcodes 3D/Augmented Reality Mobile Marketing is for your 20 percenters (the 20% of your customers that spend 80% of the money) • Mobile is an OPT IN ONLY channel o o Subscriber based opt in database marketing Best practices provided by mobile marketing association (mmaglobal.com) o (Governed by the FCC) SMS is the workhorse of mobile marketing Text Message Marketing Meathods • • • • • Text to Vote Text to Win Text to Screen Mobile Alerts Reminders • • • • • URL/Link Delivery Application Download Mobile Coupons Mobile Donation Mobile Business Cards QR Codes • Every business has the ability to use a QR Code in some fashion QR Codes can send customer to: • Mobile landing page • Video • Your social media sites • Map to your business • Exclusive coupons, discounts, or giveaways • Customer feedback form or email Is your business mobile friendly? • Can your consumers connect with you anytime anywhere? • By 2013, more people will access the internet via a mobile device than through a PC (Forrester Research) • Today,1 in 7 Google searches originate from a mobile device o Google estimates 1 in 4 searches will originate from a mobile device in 2012 • 43% of Americans own a smart phone o (82.5 million users) Mobile Breakthroughs • • • • • • SMS Text Message Marketing • Mobile Applications • Mobile Gaming • Mobile Web Sites Bluetooth Proximity and Wifi • • Mobile Video Mobile Search Location Based Services QR/2D Barcodes 3D/Augmented Reality (It’s here!) Two way communication Integration • • • • • • • Text to Vote Text to Win Text to Screen Mobile Alerts Reminders URL/Link Delivery Application Download • • • • • Mobile Coupons Mobile Donation Mobile Business Cards Mobile Premium Billing/PSMS Secure SMS SMS is the workhorse of mobile marketing Sports • • • • • • Text for seat upgrades Text food orders (premium seats) Text game updates/lineups Text customer relations (emergencies) Team promotion reminders URL/Link Delivery to game preview/coverage articles • Mobile alerts • Mobile marketing is a very powerful tool for sports teams and organizations. It allows them to engage and interact, on a personal level, with their customers (fans), both at the stadium and throughout the season • Mobile marketing is a communications medium ideal for the sports fan demographic - young, educated and tech savvy Case Study • Chicago Bulls o A mobile marketing campaign enabled Bulls fans to receive self-driven updates, scores and player stats on their mobile phones o Live scores originate from the NBA’s dynamic game feed and are sent via SMS messages to fans who text ‘SCORE’ to BULLS o Fans who are interested in real-time statistics for a particular player can receive a live stat update by texting the player’s last name to BULLS Case Study • Results o In a short amount of time, the campaign attracted 4,000 unique users, as fans have taken up the opportunity to stay connected to the team Case Study • Pittsburgh Penguins o The Penguins are active in the mobile space and have a free mobile app service for the iPhone, Blackberry and Android devices o The Penguins have been steadily growing a mobile “Pens Mobile Club” database for the last five years o The database now has over 94,000 opted-in fans, who have opted-in by texting ‘PENS’ to a short code Case Study • Results o When signed up, fans receive communications directly from the Penguins, including commercial offers and team news o The Penguins utilize their own content and create engaging messages, which they deliver using Web-based, self-serve platform. These messages keep their fans engaged and the team top of mind o The Penguins ran a text-to-win contest in which a mobile communication was sent to the entire consumer database, that asked fans to reply “FAN” for a chance to win two tickets to the team’s final regular-season game, as well as an autographed helmet. The contest generated 55,196 unique entries - 59% of it’s mobile database Your pitch and pricing here • • • • A=$ B=$ C=$ D=$