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Business Continuity and
Pandemic Flu Planning
Business Continuity
What is a Business Continuity Plan?
• Business Continuity Plans detail how you plan to
respond to incidents and business disruptions in order to
continue operations
• They focus on staffing, equipment,
premises and records and how a loss or damage to any
of these will affect your ability to operate
What Should a Plan Contain?
• Plan Overview
• Roles and Responsibilities
• Notification, Invocation, Communication and
Escalation Procedures
• The Pandemic Response Team
• Contacts (Internal and External)
• Task Checklist, especially for the first weeks
• Supporting Information
• Critical Business Activities –Action Plan
• Return to Business as Usual
Business Continuity
Do you have a Business Continuity Plan?
If Yes now is the time to ‘dust’ it off and review it and
send a copy to –
[email protected]
If No now is the time to complete one and send a copy
to - [email protected]
Pandemic Flu
Who is most Vulnerable?
People with:
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Chronic lung disease
Chronic heart disease
Chronic kidney disease
Chronic liver disease
Chronic neurological disease
Immunosuppression (whether caused by disease or
treatment)
Diabetes mellitus
Patients who have had drug treatment for asthma within the
past three years
Pregnant women
People aged 65 years and older
Young children under five years old
Some Figures
Projections have changed – actually reduced!
From September +
• Clinical attack rate = 10% - 20% of the population
• Case complication ratio = up to 15% of clinical cases
• Case hospitalisation ratio = up to 1% of clinical cases, of
which 25% could require intensive care
• Case fatality rate = up to 0.1% of clinical cases.
• Up to 15% of your staff could be off sick at any one time or
caring for someone through swine flu.
• The average duration of the illness is 9 calendar days.
(Please Note – the above should not be used as a prediction of how the
virus will develop over the autumn, but should be used as a reasonable
worst case scenario for planning purposes.)
Use of Antivirals
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Oseltamivir (Tamiflu)
Works by preventing the virus from reproducing
NOT a cure
Reduces length of symptoms by about a day, and
reduces severity
• Targeted at those symptomatic for less than 48 hours,
and provided within 12-24 hours
 Distribution centres and flu friends
 National Pandemic Flu Service - 0800 1 513 100
 www.direct.gov.uk/pandemicflu
Good Hygiene
 Ensure everyone washes their hands regularly with soap
and water
 Clean surfaces regularly to get rid of germs
 Use tissues to cover your mouth and nose when you cough
or sneeze
 Place used tissues in a bin as soon as possible
 Soft surfaces infectious for 24 hours
 Hard surfaces infectious for 72 hours
 Don’t need special cleaning materials!
Expectations
• “Business as usual”
• Identification of Priority Service Users
• Get to know your staff
• Are they at risk?
• Can they do extra hours?
• Consider using other staff – retired staff for example?
• Buddy Arrangements / sub contracting
• Sickness levels and the reporting of sickness
• Maintain Infection Control – PPE as required
• Communication – Strategic / Local
Vaccinations
Your staff will be offered the vaccine in the 1st wave and
we will need to know numbers to assist our Health
colleagues to deliver the vaccine. Would you please
provide the following details –
Provider Name
Provider Address
Telephone Number
Email Address
List detailing your numbers of staff broken down by
City/Town – Home Address followed by the City/Town –
Work Address
To the following email address [email protected]
In Summary
• People in Devon who have been affected have only
suffered mild flu like symptoms.
• The number of people accessing antiviral collection
points continues to fall.
• The virus is not becoming more severe or developing
resistance to antivirals.
• There are 11 antiviral collection points currently open in
Devon.
In Summary
• The PCT has signed an agreement with the British Red
Cross to provide a flu friend service for vulnerable
people who would otherwise be unable to access
antiviral medicines. This service is only to be used as a
last resort.
• Vaccination protocols being drawn up and vaccination
should commence October.
• Priority Groups for vaccines determined and staff
delivering “personal care” will be offered the vaccine in
phase 1
Further Information
• DH Website:
http://www.dh.gov.uk/en/Publichealth/Flu/PandemicFlu/index.htm
• UK Homecare Association: http://www.ukhca.co.uk/flu/
• Guidance on how to safely put on and remove PPE:
http://www.dh.dov.uk/en/Publichealth/Flu/PandemicFlu/DH_078752
• Responding to Pandemic Flu in Adult Social Care (DH Nov 2007)
http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/Publi
cationsPolicyAndGuidance/DH_073184
• Health Protection Agency http://www.hpa.org.uk/
• HSE http://www.hse.gov.uk/biosafety/diseases/pandflu.htm
• NHS Choices http:///www.nhs.uk/Pages/HomePage.aspx
Questions ?
Contact
[email protected]