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Picture trouble is temporary! Please do not adjust your set. Idle Bob’s guide to… Careers and New Technology in the Public Sector Future of Work in the Public Sector What my Ma told me…. If you’re good with machines, become a mechanic. If you can add big numbers, become an accountant. If you can look at blood without fainting, become a doctor. If you’re a good talker, become a politician. If you’re good at nothing… work for the government! How to get a government job: Changing Role of Government New Business Practices in Government New Business Principles The New Literacy Technology Skills in Demand Future Skills Employer’s Challenge Future of Work in the Public Sector Changing Role of Government Direct versus Do Barometer of Public Need Stewardship and Continuity Fiscal Responsibility Customer Service In some cases exceeding the private sector New Business Practices Public / Private Partnership Contracting Outsourcing Design / Build eCommerce Long(er) Term Planning New Business Principles Economic Principles Value for money New Tax Reality - Do more with less Ethical Principles Access to Information Public Accountability Fairness in Treatment New Definition of Literacy Increasing Standards of Literacy Numerical, Charts, Graphs Statistics Data Structures / Organization Keyboard Skills (typing) Critical Thinking Meta-data “Outside the Box” Planning & Managing Big “P” Planning and Big “M” Managing Technology Skills Expected Basic Computer Literacy Desktop Applications Database Operating Systems Modeling Business Process Re-Engineering Numerical Modeling Basic Methodologies Project Management Career Specific Knowledge Technology Skills in Demand How much technology is expected? Pocket Protector? Calculator Watch? Tape on my glasses? Is this technical enough? Way too technical! Technology Skills in Demand Knowledge Management “Knowledge as $Currency” Knowledge Building / Preservation Data Warehousing / Data Structures Staff Development Leveraging Knowledge Information Re-use Privacy Concerns Knowledge Systems Technology Skills in Demand Technical Management Technology Evaluation Does it fit here? Will it work? Business Process (System) Evaluation Application Implementation Product Evaluation Fit Analysis Project Management Project Acceptance Quality Assurance Technology Skills in Demand Technology Workers Object Oriented Programming (JAVA) Web Programming (Cold Fusion) Smart Cities eCommerce Software Engineering Windows Programming Networking Operating Systems Future Skills Technical Innovation New Applications of Technology New Service Delivery Methods Customer Self Service Cost / Resource Sharing Advanced Modeling Data Visualization Virtual Business Employers Challenge Corporate Culture for Change Expect Innovation and then tolerate it. Reward Accomplishment NOT Empire Building. Develop an environment for creativity. New Workers Expectations Death of the Lifelong Job? Death of Unreserved Commitment? Learning & Development. Reward Oriented Pay Structures. Coke Machines? Thank you for watching. Questions?