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Breast Cancer and the Internet: What’s Available and What’s Understandable? Christine Makosky Daley Department of Health and Social Behavior, Harvard School of Public Health Department of Anthropology, University of Connecticut Information Available to Breast Cancer Patients Popular Books and Magazines Pamphlets Medical Journals (maybe) Internet Informational Sites Discussion Groups Medical Advice The Internet Now more available than ever Home Workplace Public hook-ups Libraries Cancer Centers Schools Hagan (1997) provides a list of organizations, publications, and Internet sites available to breast cancer patients It is still undetermined if the information available is suitable for the group Is the Material Suitable? Which sites provide the best or most accurate information about breast cancer, including information on risk, diagnosis and treatment, and the biology of the disease? Which sites provide the most easily understood information? Which sites are most easily navigated? Literacy – the NALS (1993) 21% - 23% of adults in the US demonstrated literacy skills at the lowest levels of prose, document, and quantitative proficiencies 25% - 28% were at the next highest level These two levels account for approximately ½ the adult US population These two levels show an inability to perform literacy tasks necessary to function in society and meet everyday needs Ethnic minorities are disproportionately represented in these two levels Assessments of Cancer Information – Print Information Glazer et al. (1996), Guidry & Fagan (1997), Meade et al. (1992), Michielutte et al. (1992) American Cancer Society (Meade et al. 1992) Scored between grade 9 and grade 12 Grade 11 All of these materials are above ½ of the population’s literacy level Internet materials have not yet been addressed Sites Chosen Ten sites were evaluated using the SAM (Suitability Assessment of Materials) Meta-search results done in March 2001 US sites based on popularity Sites were designed for patients, but some also for researchers or health care practitioners SundayNews.com www.cancernews.com/breast.htm National Alliance of Breast Cancer Organizations www.nabco.org American Cancer Society www.cancer.org Breast Cancer Answers Project – Berkeley www.canceranswers.com Living Beyond Breast Cancer www.lbbc.org Breast Cancer Fund www.breastcancerfund.org Breast Health and Breast Cancer Network www.cancerhelp.com/ed University of Wisconsin Comprehensive Cancer Center www.medsch.wisc.edu/bca Internet Male Breast Cancer Group http://interact.withus.com/interact/mbc Oncolink – University of Pennsylvania http://oncolink.upenn.edu/disease/breast Suitability Assessment of Materials (SAM) Content Purpose is evident Content about behaviors Scope is limited Content Accuracy Summary or review included Literacy Demand Cover graphic shows purpose Type of graphics Relevance of illustrations Lists, tables, etc. explained Captions used for graphics Layout and Topography Layout factors Typography Subheadings used Navigation Reading grade level (Fry) Writing style, active voice Vocabulary uses common words Context is given first Learning aids via “road signs” Graphics Learning Stimulation, Motivation Cultural Appropriateness Interaction used Behaviors are modeled and specific Motivation – self-efficacy Match in logic, language, experience Cultural images and examples Total Possible Points = 48 SAM, continued Doak, Doak, & Root (1996) Modifications: Cover is considered the home page Content Accuracy Superior – Information accurate to within a year, includes references to scholarly work Adequate – Information is accurate to within two years, does not include references Not suitable – Information is dated (older than two years) or is incorrect SAM, cont’d Modifications, cont’d Navigation Superior – Must include the following: Links from home page to information without going through more than 2 pages Links in 14 point font or larger and are distinct from the text Search function FAQ page Adequate – Includes 2 or 3 of the above Not Suitable – Includes 1 or 0 of the above SAM Overall Ratings Superior At least adequate on content accuracy, literacy, and navigation Adequate 70% to 100% 40% to 69% At least adequate on content accuracy, literacy, and navigation Not Suitable 0% to 39 Site Overall Content Literacy Navigation SundayNews.com 59.4% 2 0 0 NABCO 56.3% 2 0 1 American Cancer Society 50.0% 2 0 1 Breast Cancer Answers 67.5% 1 0 0 Living Beyond Breast Cancer 64.7% 2 0 0 Breast Cancer Fund 31.8% 1 0 0 Breast Health and Breast Cancer Network 57.5% 1 0 0 University of Wisconsin 69.6% 2 1 1 Male Breast Cancer 41.7% 2 0 1 Oncolink 40.0% 2 0 2 Site Rating Adjusted Rating SundayNews.com Adequate Not Suitable NABCO Adequate Not Suitable American Cancer Society Adequate Not Suitable Breast Cancer Answers Adequate Not Suitable Living Beyond Breast Cancer Adequate Not Suitable Breast Cancer Fund Not Suitable Not Suitable Breast Health and Breast Cancer Network Adequate Not Suitable University of Wisconsin Adequate Adequate Male Breast Cancer Adequate Not Suitable Oncolink Adequate Not Suitable Site Fry Grade Level SundayNews.com 15 NABCO 16 American Cancer Society Breast Cancer Answers Living Beyond Breast Cancer 9 12 17+ Breast Cancer Fund 12 Breast Health and Breast Cancer Network 10 University of Wisconsin Male Breast Cancer Oncolink 8 16 17+ Accuracy of Information All sites provided at least adequate information based on the criteria used Seven of 10 sites provided superior information which included references to scholarly work Based on these sites, breast cancer patients can receive accurate information on the Internet Easily Understood Information Only one site provided information that was adequate in terms of reading grade level according to the Fry formula All other sites were not suitable for the majority of readers, unless we assume that women who use the Internet are at a higher literacy level then those who do not The biggest problem with all sites in literacy was scientific terms that are not easily understood, bringing grade level up Ease of Navigation Only one site received a superior rating for navigation based on the criteria used An additional four sites received adequate ratings The remaining five sites were not suitable for navigation Common problems in navigation included: No search feature No FAQs Embedded links and links in a small font (really also a literacy issue) Conclusions Though hundreds to thousands of breast cancer sites exist, those sites most frequently visited are most often not suitable for the majority of the population The biggest problems with breast cancer sites revolve around the issue of literacy Conclusions, cont’d Accurate information that is not easily understood is useless to the consumer Writing sites at a lower literacy level and ensuring easy navigation could drastically alter the amount of information women are able to understand from the Internet Assuming the Internet continues on its present course and is used more and more, sites must be altered to allow women to learn more from their use