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Presentation by Judy Yorimoto [email protected] www.WallstreetWebmasters.com Copyright 1999 How can small business owners here in Hawaii expect to be visible when there are so many web sites now in existence? Why, do I need a web site? Electronic not Paper! Do business at the speed of light! Why the Internet? It’s better, faster, and cheaper! It can save you $$ if you learn how to use it. It’s just like a tool. Its a utility. “You don’t need to own a computer – to benefit from the Internet.” Identify your niche! Make building and maintaining your web site a priority! Select a domain name Choose a descriptive URL. Register an easy to remember name. (URL) Register your domain name through Network Solutions. example: www.WallstreetWebmasters.com I also own www.WallstreetWebmasters.net You can register .com or .net. You can also use .cc., etc. Register another catchy URL. example: www.Cooking4Success.com 10 Dynamic Components Strong identity A professional look Obvious credibility Superb graphic design Easy clear text Ease of navigation Logical navigation Accurate information Working links Fast loading What’s your hook? Keep adding new features, promise to keep them current. Web site usefulness Value-added services Special features Unique appeal Keep it up to date. Ask them to bookmark it. Keep it creative. Start your own mailing list. Start an on-line newsletter. E-mail them your promotions Get Active! Learn how to use your net tools Start checking out the net Subscribe to on-line newsletters or newsgroups Create your own unique ideas to keep your visitors coming back for more. E-mail – send out your URL address Ask for referrals, ask them to recommend it! On-line Forms Auto responders Subscribe to On-line newsletters Search engines Use the best programs Use knowledgeable people Signatures tips or advice gift with purchase downloads / samples Try it for Buy one get one Have a Grand Opening! Its similar to opening any new business. Self promote! Advertise it! Print your URL everywhere. Give out your URL to everybody. A URL is better than a telephone number. Give them your e-mail address as well. Write a press release. Mail, fax or e-mail it. Make your site newsworthy. Don’t prejudge your customers. Build a relationship with your existing customers and new visitors. The secret to good customer relations: Try a direct mail campaign. – Ask for feedback on your web site. Get your customer’s e-mail address. Target your market. Guarantee customer satisfaction. Encourage your customers to give you referrals. Direct Traffic To Your Web Site Submit Your Web Site to the Search Engines Meta Tags are what the majority of search engines use in order to find out what your site is about. Goal: to be among the first ten results of any given search involving your keywords. Choose relevant keywords. Check your competitor’s keywords. Use keyword phrases then fine tune them. Submit and test your keywords. Banner Advertising Can be expensive (.10 - .50 a hit!). – Perhaps negotiate a banner exchange. Get other web sites to point a link to your web site. Set up a link exchange or pay a linking fee. *Get listed in the yellow pages INTERNET GUIDE It’s about sites and pages linked together. The more links that connect to your web site, the more people will visit you, and the more successful you will become. Links to other information gives you credibility. How can the average small business “mine” the Internet – use it as another means to attract business & or serve customers? Think Globally Once connected to the Internet you have access to a world of ideas and information. And much of it is free! Imagine Broadening Your Customer Base To include all outer islands, the US and then international customers as well. Open for business, 24 –7, everyday and holidays! E-mail is the best and most inexpensive communication utility. Time is Valuable! Snail mail is a time robber. Fax your order? Telephones cost $$$ Example: What if the products you sell are ordered from the mainland? Remember e not p! What if your vendors are on-line? An on-line company will have an on-line order form. – Example: the order will be e-mailed directly to fulfillment its shipped ASAP. What if your company is on-line? – Perhaps your fulfillment house is at a different location. – E-mail saves time and money even off the rent. – Small office front, with a warehouse out back. E-Commerce Serious about doing business on the net? Your web site will need a reliable on-line payment processing service. Payments are automatically deposited into your bank account. You get e-mail with confirmation of the order and the sale. Save more time for you and your customer. Analyze Your Web Site Daily analysis of your web site traffic is the most important part in its regular maintenance but its also extremely valuable in promotion. What advice do you have for the entrepreneur who is trying to decide if a web site is worth the time or expense for their business? If You Plan To Do Business In The Year 2003 You need to be on-line ASAP! You must have a strong positive attitude and the desire to make it the best. You need to learn how it can benefit you and your customers now. Your business will determine the shape of your web site. A simple web page or a virtual store, maybe even a mall. What do I like about the Internet? It saves me time. It saves me money. LESS STRESS! It is improving the quality of my life! New business opportunities. New friends. Endless information available at my fingertips! Remember To always back up your site! You’re in control. You can always CLICK it off! You don’t have to design and manage your web site. A good webmaster will know how to do all these things…… a great one will teach you how! Wallstreet Webmasters Copyright 1999