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Insurance and Risk Management Internet Searches • Overall Objective: – On completion of the three course modules, you should be able to obtain and evaluate insurance and risk management information more effectively and efficiently through the Internet. Course Modules • Module 1: Internet Searches for Risk Management and Insurance Information • Module 2: Advanced Search Techniques • Module 3: Searching IRMI-Online Why Take This Course? Module One Internet Searches for Risk Management and Insurance Information • • • • • • • • Why online information sources? Types of information available on the Web Basic terminology Basic search tools Basic Google search Refining the basic search; searching within results Myths Noteworthy Web sites Why Use Online Sources? • • • • • You need information fast You need extremely current information You need dynamic information More convenient than printed resources Other reasons? Types of Information Available on the Web • Static – Rarely or never changes • Online textbook • Dynamic – Content constantly changing • • • • • Ebay (Internet auction) News Weather Airline schedules Search results • Frequently updated – Online reference material (e.g. IRMI-Online) Basic Terminology • Browser: Software that allows access to the Internet or World-Wide Web – Internet Explorer – Firefox Basic Terminology • URL: Uniform Resource Locator – The address where information resides – Example: http://www.irmi.com • http: Hypertext Transfer Protocol – identifies the type of information transfer • www: World Wide Web • irmi: Top-level domain name – identifies the owner of the site (e.g., International Risk Management Institute) Basic Terminology • Example: http://www.irmi.com • Common Top-Level Domains: – – – – .com .edu .org .gov commercial U.S. educational noncommercial/non-profit U.S. governmental (federal and other) • State or Country Domains – .uk United Kingdom – .ca Canada – .ca.us California, United States Basic Terminology • Hyperlink – Example: www.irmi.com – Clicking on the highlighted link opens the associated Web page – Often in color, underscored, or a “button” – Cursor changes to hand icon www.irmi.com Hyperlink Examples Types of Search Tools • Search Engines (e.g. Google) • Directory (e.g. Google directory) • Query (e.g. ask.com) Search Engine Directory Approach Directory Links Query Approach A Basic Google Search A basic Google Search: • Go to www.google.com (type the address here, then <enter>) • Type search word or phrase here • Click on Google Search button, or <enter> Refining the Basic Search Google Search Results: Page Titles Google Search Results: Excerpt from Result Page Query Terms in Bold Face Google Search Results: URL of Search Result Google Search Results: URL and Size of Search Result Google Search Results: Cached, Similar Pages Google Search Results: Number of Hits Search Tips • Use quotation marks for phrases – Search [ “mobile equipment” ] or [ “mobile equipment” insurance ] or (better) [ insurance “mobile equipment” ] – NOT [ mobile equipment ] • Start narrow: enter 6 to 8 keywords or phrases, then eliminate some if you don’t get enough hits. Search Tips (continued) • Size doesn’t matter. – Most search engines are case insensitive. • Use nouns or objects. – Conjunctions (and, or), modifiers (adjectives, adverbs), and verbs are often ignored or useless. • Always place main or unique subject first (insurance). Narrowing the Search Searching Within Results • Use “Edit/Find” for .html documents. • Use Reader’s “Search” for .pdf documents. • Use Web site’s “Search” function to find information within a Web site. • Use Site map to find information within a Web site. Using Browser’s Edit/Find Reader (PDF) Search Function Use Web Site’s Search Function Use Site Map Typical Site Map Internet Myths • Everything is on the Internet. • Everything on the Internet is available free. • Search engines find everything on the Internet. • Search engines produce unbiased results. Insurance/Risk Management Search Engine: askrims.org Specialized Directory: www.UltimateInsuranceLinks.com Preview of Modules 2 and 3 • Module 2: Advanced Search Techniques • Module 3: Searching IRMI-Online