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Businesses understand the importance of branded communications … but have neglected to brand one of the most visible and prevalent 1-to-1 communications tools in business today… Email LetterMark - Branded Email LetterMark - Web Integration LetterMark - Enhanced Contact Information LetterMark email applies important branding disciplines to the millions of emails sent annually – – – – Strengthens communications programs Promotes company identity / awareness Stimulates internal & external cross-selling Increases Website ROI by directing traffic to relevant web pages – Provides Active Information versus Inert Data Case Study Metrics 4500 4500 4000 4000 3500 3500 3000 Web Visits +31.1% Unique Visits +27.3% V-card downloads (5 months) = 2,078 3000 2500 2500 2000 2000 1500 1500 1000 1000 500 500 0 Oct '01 Nov 0 Oct '01 Nov Dec Jan'02 Feb March Dec Jan'02 Feb March Web Visits Unique Visits Web Visits Unique Visits April April May May Email & Template Flow Outlook email text Sender Recipient Previewer Internet LetterMark template LetterMark Data Center LetterMark – User Experience Compose email as normal. LetterMark – User Experience When the user hits “send,” a preview window appears that shows the text they have written on their “default” LetterMark template. They can hit “send” and the message will go out as shown. LetterMark – User Experience Or, the user can click on the drop-down menu in the preview window and select another template from the menu. This menu is maintained by the user’s LetterMark™ system administrator. LetterMark The newly selected template appears immediately. – User Experience LetterMark Users can also choose “LetterMark™ Off” if they want to send a message with no LetterMark template, such as for a personal email. – User Experience Off-Line Behavior Recipient on-line: Recipient off-line: Plain-Text Clients http://209.116.85.26/lm20beta/lh ead/technology.gif Larry, Just wanted to confirm our meeting for tomorrow at 10am. Thanks, Jane http://209.116.85.26/lm20beta/ca rd/XXXX.gif RIM 857/957 LetterMark - System Intelligence Centralized Management Template Design Update Contact Information Tracking & reporting Security & Privacy FullSeven collects less info than an ISP • • • • • • • Collects aggregate metrics only No mechanism to identify recipients No threat of virus Does not transport or re-route email Does not use attachments Does not use scripts Does not require changes to firewall Implementation 1. 2. 3. Signed “Program License Agreement” Complete initial template design(s) Assemble user information – – 4. Email addresses (minimum requirement) Pre-load CSV file with full contact information Install – – Email to each user: 10 minute install Network install (Ghost, SMS, WinInstall, etc.) Benefit Summary - Marketing • Branded communications – professional image • Contact information – V-card – Bios – Office location • Web visits (+30%) – Primary web pages – Direct links to specifics pages – Web update panels: publications, events • Tracking & reporting Benefit Summary - IT • Light e-mail • Works with current infrastructure – No re-routing of email – No new hardware – Secure • Simple implementation • Tracking & reporting LetterMark™ System Includes Client Software Secure Hosting New Releases LetterMark.net Customer Support