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Pricing Strategies for the Asia Pacific Asia-Pacific Marketing Federation Certified Professional Marketer Copyright Marketing Institute of Singapore 1 Outline Introduction Pricing strategies and process Reactions to price changes Impact on discounting Price wars Yield management 2 Introduction We need to set price when we have a new product, or when we enter a new market with an existing product How? Need to decide what position you want your product to be in (see quality-price relationship—next slide) 3 Price-Quality Strategies Philip Kotler identified 9 price-quality strategies High Price Low Price High Quality Premium High Value Super Value Over Charging Mid Value Good Value Low Quality False Rip-off Economy Economy 4 Pricing Process 1. Set Pricing Objectives (see next slide) 2. Analyze demand 3. Draw conclusions from competitive intelligence 4. Select pricing strategy appropriate to the political, social, legal and economical environment 5. Determine specific prices 5 Possible Pricing Objectives Profit objectives e.g. Targeted profit return Volume objectives e.g. Dollar or unit sales growth Market share growth Other objectives e.g. Match competitors’ price Non-price competition 6 Demand Analysis Measure the impact of price change on total revenue Predicts unit sales volume and total revenue for various price levels Different customers have different price sensitivities and needs 7 Impact of Cost on Pricing Strategy Fixed and variable costs Full-Cost Pricing Markup pricing, break-even pricing and rate-of-return pricing Variable-cost pricing 3 types of relationships Ratio of fixed costs to variable costs Economies of scales Cost structure 8 Discussion: Impact of Ethics on Pricing How should you price if your product is a life-saving drug? What are the ethical considerations? Customers have no choice Need to pay for the research When cheaper options doesn’t work Competition decides 9 Information Needed for Price Change Customers’ ability & willingness to buy; customer lifestyle; benefits sought; characteristics of the product e.g. When the kopi tiams, local coffee shops in Singapore tried to raise the price of a cup of coffee by 10 cents in March 1994, the grassroot reaction was stormy When Starbucks Coffee and Spinelli’s raised their prices in the beginning of 1998 by a hefty 20%, nobody raised an eyelit 10 Information Needed for Price Change (cont’d) Need to know everything about the competitors How would competitors react to our price change? (see following slide) In obtaining competitors’ information, remember the value of the information 11 New-Product Pricing Strategies 1. Skimming pricing Charging a high price initially and reducing the price over time Commonly used when introducing new & innovative products in the ASPAC region 2. Penetration pricing Charging a low price when entering the market to capture market share Used when competitors are closing in with 12 similar or better products New-Product Pricing Strategies (cont’d) 3. Intermediate pricing Pricing somewhere in between the skimming strategy and the penetration strategy 13 Pricing Strategies for Established Products Three strategic alternatives: Maintain the price if you are the leader e.g. In 1999, Shell in Singapore maintained its price when other petrol companies engaged in a price war until towards the end of the engagement Reduce the price e.g. SIA regularly reduce its airfare in anticipation of the developing market situations Increase the price during inflation, or if demand is expected to increase or if you wish to harvest e.g. in Indonesia 14 Price-Flexibility Strategy One-price policy—setting one fixed price for all markets Flexible-price policy—setting different prices in different markets based on: Geographic Location, Time of delivery, or The complexity of the product 15 How much flexibility in price? Depends on the Demand-Cost gap and the influence of competition, social, legal and ethical considerations Example: Life-saving drugs 16 Product-Line Pricing When pricing products in different lines, must take cross-elasticities of demand across the set of products into consideration The idea is to maximize the profits of the entire organization rather than that of a single product or a single line 17 Leasing Strategy Leasing is more common for industrial goods e.g. Singapore Airlines sold many of their aircraft and lease them back for their operations There is a growing trend toward leasing consumer goods as well e.g. Leasing of office equipment 18 Reactions to Price Change Customers are more sensitive to price changes if the products cost a lot and/or are bought frequently Competitors may see each of your price change as a fresh challenge and react according to its self-interest at the time. Need to estimate each close competitor’s likely reaction 19 Responding to Competitors’ Price Change If competitors lower price for homogenous products Try augmenting the product If it doesn’t work or if it is not likely to work, then meet the price cut head-on 20 Responding to Competitors’ Price Change (cont’d) If competitors raise price In a homogeneous market, follow if you think the whole market is likely to follow In a non-homogeneous market, evaluate The reason for the competitor price change If the price increase is temporary The effect on your market share & profit The likely response(s) from the other competitors 21 When a Market Leader is Being Attacked on Price Options available: Maintain price Raise perceived quality Match competitors’ price Increase price and improve quality 22 Impact of Discounting on Brand Equity Why discount? Problems emerging with discounts The value equation (V=Q/P) 23 Price War Price wars are frequent in industries where Cost differentiation opportunities exists Capital is intensive and products are homogeneous Examples: Airfares, ISP, Petrol, & Loans e.g. The Home Loan price war in Singapore in Sept 2000 involving OUB, UOB, DBS among others 24 Yield Management What is it? Yield management goals Industries that benefited from yield management Common variables 25