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8 Relevant Information and Decision Making: Marketing Decisions © 2007 Pearson Education Canada Slide 8-1 Relevant Costs and Revenues Relevant Costs or Revenues • The predicted future costs or future revenues that differ among the alternatives being considered • Historical costs are not by themselves relevant; historical data are useful only in that they may help predict future events • Examples: special sales orders, deleting / adding products or departments, optimal use of limited resources, make of buy decisions, sell or process further decisions © 2007 Pearson Education Canada Slide 8-2 Accuracy and Relevance • Ideally one would like relevant and accurate information • However decision makers must weigh the extra cost of obtaining more accurate information, against the benefit which the increased accuracy offers © 2007 Pearson Education Canada Slide 8-3 Decision Process and Role of Information Historical Information Other Information Prediction Method Use the information as a basis for predicting the future Decision Model Make a decision based on the quantitative and qualitative information Implementation & Evaluation Chosen action is implemented and evaluation of performance is main source of feedback Feedback © 2007 Pearson Education Canada Collect relevant information Slide 8-4 Special Sales Order • special one-time order from a customer at a reduced price With Special Order Relevant revenue: 100,000 @ $13.00 Relevant costs: 100,000 @ $12.00 Incremental income © 2007 Pearson Education Canada No Special Order $1,300,000 $0 (1,200,000) $100,000 0 $0 Slide 8-5 Deleting or Adding Products or Departments • special decision to add or delete a product line or department Keep Grocery Relevant revenue: $1,900 Relevant costs: Variable costs 1,420 Fixed costs (avoidable) 265 Incremental income $215 © 2007 Pearson Education Canada Drop Grocery Difference $1,000 $900 800 150 $50 620 115 $165 Slide 8-6 Optimal Use of Limited Resources • • • • when something constrains or limits operations labour hours, machine hours, raw material, space determine contribution margin per the limiting factor allocate usage to maximum profit Contribution margin per unit Units per hour Contribution margin per hour Silver $12.00 30 $360.00 Gold $27.00 10 $270.00 • allocate capacity to “Silver” up to expected demand, and then allocate remaining capacity to “Gold” © 2007 Pearson Education Canada Slide 8-7 Pricing Decisions Price is a function of • cost • elasticity of demand • competitors actions • marketing considerations • business strategy When relating cost to price always consider the diversity in costs among the various products Contribution Approach Variable Costs Absorption Approach Variable Costs © 2007 Pearson Education Canada Mark-Up 52.67% Fixed Costs Mark-Up 5.26% Slide 8-8 Target Pricing & Target Costing Traditional Approach • Determine costs and add on a mark-up to set selling prices Costs + Mark-Up = Price Target Costing and Target Pricing • First determine the price at which the product will sell • Then design a product to be produced at a low enough cost to provide an adequate profit margin over target cost Target Price © 2007 Pearson Education Canada - Target Costs = Margin Slide 8-9 “Cost-Plus” • Often the basis for target prices • The size of the “plus” depends on target (desired) operating outcomes • Target prices can be based on a host of different markups based on a host of different definitions of cost • There are many ways to arrive at the same target price © 2007 Pearson Education Canada Slide 8-10