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BOM DIA’! Karen Garrett, MA, CAP, CAPP STRESS “Stress –related problems cost American companies an average of $750.00 per employee per year, which for a company with 50 employees, can mean nearly $40,000 a year.” Stress is Internal External is Pressure Stress is predictable and preventable What are the health benefit and related costs to your company? Workplace Factors Too much or to little to do Lack of communication Feeling unappreciated Inconsistent performance evals Unclear expectations/roles Doubts about direction Office politics – mistrust Too many interruptions Other Factors External Responsibilities & Concerns Poor Diet Lack of physical activity No support system No “down” time Lack of balance Workplace Wellness Prevention Works! Why? Drug Free Workplace Components Drug Free Workplace Policy Employee Education Supervisor Education EAPs Drug Testing Evaluating Effectiveness In the Workplace… -2/3 Of Drug Abusers Employed! -18-25 Peak Age Group -More High-Income than Low -10% of Employees Use Drugs in the Workplace - Estimated 1 in 5 Workers (1825) & 1 in 8 (26-34) Abuse Drugs While on the Job - Direct Costs 300 % Higher Medical Costs & Benefits Illicit Drug Users 5 X More Likely to File Worker’s Comp Claim Estimated $100 Billion per Year, Directly & Indirectly Indirect Costs Functions at About 67% of Capacity 3 X More Likely to Be Late 2.5 X More Likely to Have Absences of 8+ Days Collectively – Absent 32+ Days Drug Dealing in Workplace 3.6 X More Accidents: 40% of Industrial Fatalities & 47% Industrial Injuries Linked to Alcohol Indirect Costs – cont… Bad Work Habits Reduce Morale More than 1/3 of Injured Employees had Used Marijuana within a few Hours Prior to Injury 16 % of the Seriously Injured Employees had been Drinking & Smoking Marijuana U.S. Requires for… Transportation industry Government organization Billing more than $25,000 annually A Drug Free Workplace Program Can… Reduce Costs Preserve Investor/ Shareholder interests Protect Employees & Customers Result in Better Service Improve Products & Services Increase Profits Help People Lead Healthier Lives Why have a Drug – Free Workplace Program? Protects Health & Safety Employees who are Free of Alcohol & Other Drugs have fewer accidents, make fewer mistakes and are more productive! Drug Free Program Development Assess Organizational Needs Identify Available Resources Create Drug-Free Workplace Policy EAP? Drug Testing? Train Supervisors Educate Employees Evaluate Program Include Employees! Boosts Morale Better Acceptance Less likely to be challenged through litigation than solely management driven programs Creating A Drug Free Workplace Policy WHAT TO INCLUDE: Rationale Expectations & Prohibitions Consequences & Appeals Benefits & Assurances Are Drug Tests Accurate? Yes… Follow DHHS guidelines: Certified Lab Chain of Custody Initial Screen Confirmation Test Medical Review Officer Confidentiality DRUG TESTING US Federal Programs Test for… 1) Marijuana 2) Cocaine 3) Amphetamines 4) Opiates 5) PCP Many Employers Add… 6) Barbiturates 7) Benzodiazepines 8) Methadone 9) Methaqualone 10) Propoxophene Testing -Legal Concerns Is Testing Fair & NonDiscriminatory? Does Testing Compromise Right to Privacy? U.S. COURTS Have upheld drug testing as legitimate means of determining employees’ ability to work Majority of courts have held businesses liable for accidents caused by drug-using employees; particularly when the company has no Drug Free Workplace policy WHEN TO TEST Require NO test unless required by regulation and/or written Company Policy! Pre-employment Post-accident Return to Work TESTING… Reasonable Suspicion/Probab le Cause Ensure training Well documented Random Consistent implementation – Every employee in the pool MUST have an equal chance of being selected. Employee Education Setting the Tone When & Where Who To Include... The Minimum Policy Rationale Details of the Policy – Including Consequences Available Help Hazards of Use in the Workplace How to Recognize Abuse/Addiction & Treatment Resources Planning Checklist Obtain & Review Materials Include Resource Contact Info Plan Session(s) & Distribution Involve Key Staff in Planning & Follow-Up Schedule follow-ups. Provide Referral & Resource Lists. Supervisor Education The Supervisor’s Role What Supervisors Need to Know Guidelines for Effective Supervision How to Provide Supervisor Training Supervisors Need to Know… Rationale and details of program start-up & implementation Specific Responsibilities How to Recognize Job Performance Problems Supervisor Guidelines Be Attentive Observe Document Focus on Job Performance Be Thoughtful Be Straightforward Be Consistent Maintain Confidentiality Guidelines cont… Refer Follow - up Supervision Training Checklist Decide How, When, Where, By Whom, What Materials Hold meeting Distribute Materials Schedule Follow-Up Follow-Up Employee Assistance Programs - Types -Benefits - How to Start Evaluation Baseline Assessment Implement Program Review & Compare Use Findings QUALITY INITIATIVES Evidence Based Practices EVIDENC- BASED PRACTICEAn intervention that shows consistent scientific evidence of Being related to preferred client outcomes. -Multiple randomized clinical trials -Consensus reviews -Expert opinion based on clinical observation Prevention “Research findings guide prevention science by identifying risk and protective factors that respectively increase and decrease the likelihood of substance use and abuse” Risk & Protective Factors DOMAINS Individual Peer SUBCATEGORY OF RISK Biological & psychological dispositions, attitudes, values, knowledge, skills, problem behaviors Norms, activities, bonding Risk & Protective, cont… Family School/Workplace Community Society/ Environment Function, management, bonding Bonding, climate, policy, performance Bonding, norms, resources, awareness, mobilization Norms, policy/sanctions Prevention Categories Universal Selective Indicated Principles of Effective Treatment One size does not fit all. Ready availability. Address multiple needs. Continual Assessment. Adequate time. Counseling – Individual & Group. Medications. Integrated Care. Effective Treatment… Medical Detox – only 1st step. Treatment does not need to be voluntary. Drug use must be monitored. Health assessment & counseling. Recovery is a Process & not an event. ASAM PPC – 2r Multi-dimensional assessment Clinically driven treatment Variable length of service Continuum of Care Assessment Dimensions Acute Intoxication and/or withdrawal potential Biomedical conditions and complications Emotional, behavioral or cognitive conditions and complications Readiness to change Relapse, continued use, continued problem potential Recovery/Living enviornment ASAM Levels of Service 0.5: Early Intervention I: Outpatient Treatment II: Intensive OP/Partial Hospitalization III: Residential/Inpatient IV: Medically Managed Intensive Inpatient MOTIVATIONAL ENHANCEMENT THERAPY (MET) Miller & Rollnick Based on Prochaska & DiClemente Change Model STAGES OF CHANGE PRECONTEMPLATION CONTEMPLATION PREPARATION ACTION MAINTENANCE TERMINATION Benefits of Enhancing Motivation Inspiring motivation to change Preparing clients to enter treatment Engaging & retaining clients in tx Increasing participation & involvement Improving treatment outcomes Encouraging a rapid return to tx if symptoms recur Clinicians can increase motivation by… Focusing on client strengths Using empathy more than authority Recognizing co-occurring disorders Centering treatment on the individual Respecting the client’s autonomy APPROACHES “Frames” – Feedback/Responsibility/Advice/Menus/ Empathic Counseling/Self-Efficacy Decisional balance exercises Discrepancies between personal goals and current behavior Flexible pacing Personal contact with clients in treatment PRECONTEMPLATION Establish rapport Raise doubts about patterns of use Give info on risks, pros and cons of use CONTEMPLATION Discuss and weigh pros and cons of using Emphasize client’s free choice and responsibility Elicit self-motivational statements PREPARATION Clarify goals and strategies Offer menu of options Negotiate contract or plan ACTION Negotiate action plan Acknowledge difficulties and support attempts Identify risky situations and coping strategies Help client find new reinforcers Support perseverance MAINTENANCE Support & affirm changes Rehearse new coping strategies Review goals Keep in contact ADDICTION COUNSELING COMPETENCIES A behavior comprised of requisite knowledge, skills and attitudes that plays an essential role in the practice of addiction counseling. TRANSDISIPLINARY FOUNDATIONS A. UNDERSTANDING ADDICTION B. TREATMENT KNOWLEDGE C. APPLICATION TO PRACTICE D. PROFESSIONAL READINESS PRACTICE DIMENSIONS I. Clinical Evaluation 2. Treatment Planning 3. Referral 4. Service Coordination 5. Counseling 6. Client, Family & Community Education 7. Documentation 8. Professional & Ethical Responsiblities COMPETENCIES KNOWLEDGE SKILLS ATTITUDES Quality Improvement Compliance Systems Quality Improvement Systems Accrediting/Licensing Bodies