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Janet Matton, Vice President, IBM Australia / New Zealand November 25th, 2009 Our Success in Asia is in your hands © 2009 IBM Corporation Agenda A career summary IBM – a global innovation company The essentials of a world wide business growing into Asia The opportunity and the imperative 2 © 2009 IBM Corporation An ordinary childhood leading to a global career Born 1956 - out of Joyce May Naismith - housewife / part-time worker / artist Reginald Charles Matton - Master Plumber & Builder Education Rosanna State School Macleod High School Swinburne College - BCom, SW, RHwGL Travel 1973 – New Zealand 1976 – Japan 1977 – China 1978 –> Everywhere !! Career 1973-1974 1975-1978 1978-1983 1983-1986 1987-1995 1995-1998 1998-2001 2002-2004 2004-2006 2007-2008 2009 - ?? 3 Melbourne Melbourne Melbourne Canberra Sydney CT/ NYC London Sydney Tokyo Shanghai Melbourne Articles Clark, McNab & McNab Swinburne IBM Melbourne, Systems Engineer IBM Canberra, Manager IBM Sydney, Manager/Snr Manager / CIO IBM USA, Manager Headquarters IBM UK, Manager Europe IBM Sydney, Executive AN/Z IBM Asia, Executive Asia Pacific IBM Asia, Executive Asia Pacific IBM Melbourne, Executive AN/Z © 2009 IBM Corporation IBM – a global innovation company We’ve only just begun to uncover what is possible on a smarter planet Smart Healthcare Smart Education Smart Energy Smart Water Innovation that can improve the way we work and live Smart Cities Smart Transportation 44 © 2009 IBM Corporation IBM has been participating in Asia for more than 75 years. Over time the dynamics for growth have shifted from Japan to China, India and other Asian economies Japan Asia Pacific Established in 1937 Established and re-established in 15 countries between 1932 and 1993 $9.6B revenue FY2008 $11.3B revenue FY2008 47% of AP total revenue 53% of AP total revenue 21,000 employees 116,000 employees Research Labs: 1 Research Labs: 2 Software Development Labs: 1 Software Development Labs: 8 Global Delivery Centers: 1 Global Delivery Centers: 56 Average age 40.5 Average age 30 Relocated AP Headquarters from Tokyo to Shanghai in 2007 5 © 2008 IBM Corporation China China Taiwan Hong Kong China GDP growth – 9% Population: 1,330 million people Projected to become the world's largest economy by 2040 World’s largest source of university graduates IBM China Urimuqi Shenyang BEIJING Dalian Xian Nanjing Shanghai Chengdu Wuhan Chongqing Changsha Kunming Research Lab Global Delivery Centre Application Services Capital Remote Sales office Software development lab System and technology lab 66 Shenzhen Fuzhou Taipei Taiwan Guangzhou Hong Kong 26 branches 16,600 employees 10,000 business partners AP Centres: IBM Global Procurement Asia Pacific Business Transformation Outsourcing Centre Call centre/contact centre System production & export centre Global Centres in China: Rail Center Research Lab Development Lab Systems & Technology R&D lab System Centre Innovation Centre IBM’s first global supply chain centre © 2008 IBM Corporation Example of a globally integrated company – IBM Greater China Group provides expertise to the world Russia Europe S. Korea North America Japan UAE India Asia Pacific South America Procurement Research IT Services Business Transformation Services Application Development Accounts Payable 7 South Africa Australia © 2008 IBM Corporation ASEAN Singapore Malaysia Thailand Indonesia Philippines Vietnam Population 576 million World’s youngest workforce: By 2050 22% will be over 60 Vs 3040% in China, US & EU GDP: 1.4 Trillion Thailand IBM ASEAN Philippines 10,000 clients Vietnam 4,200 business partners 16,200 IBMers – 67% working on global missions Malaysia Singapore Indonesia 88 Sales & Distribution Business Transformation Services IBM Software Lab Disk & Tape Storage Systems Manufacturing Regional Contact/Support Center IBM Research Lab Global Service Delivery Centre Regional Linux Technology Centers Integrated Supply Chain Manufacturing AP Accounting/Fulfillment Center Regional Radio Frequency Identification Device (RFID) Center © 2008 IBM Corporation India / South Asia India Population: 1.34 billion India GDP: 7.3% IBM India Chandigarh 85,000 employees; 2500 partners NEW DELHI IBM has more than 35 centers in India India’s leading Managed Business Process Services (MBPS) vendor – 30,000+ IBMers. Largest multi lingual software exporter in India, Ahmadabad Kolkata Mumbai Pune India Software Lab Bangalore, Pune, Delhi Hyderabad Chennai India Research Lab Delhi, Bangalore Headquarters Capital Bangalore HQ Colombo 99 Remote Sales office Application Services Bangalore, Pune, Gurgaon, Noida Chennai, Kolkata, Hyderabad ITD – Global Delivery Bangalore, Chennai, Hyderabad IBM Daksh & BTO Bangalore, Delhi, Mumbai, Chandigarh, Pune, Kolkata, Chennai and Vizag © 2008 IBM Corporation Australia / New Zealand Australia – population 21.8 million, GDP growth 2.2% New Zealand – 4.2 million, GDP growth 0.2% IBM Australia 15,000 employees Darwin 1,500+ business partners 40+ locations, AP support centres In 2008, IBM Australia generated revenues of over $A4 billion for the first time in its 76 year history Brisbane Perth Ballarat Adelaide Export revenues of $A592 million. Gold Coast Sydney CANBERRA Auckland Melbourne Hobart WELLINGTON Christchurch Capital Remote Sales office 10 IBM New Zealand 1,000+ employees 12 locations Access to a network of 1,000+ partners © 2008 IBM Corporation IBM has evolved from a US multinational company to became a globally integrated enterprise in order to capture the greatest growth opportunities. In 2008 IBM formed the Growth Markets Unit with headquarters in Shanghai 71% 29% 65% of business outside USA in 2008 11 Employees in Asia 15,000 Approx employees in Australia & NZ >300 Australia & NZ employees working across Asia © 2008 IBM Corporation The Opportunity and the Imperative Australia companies are growing into Asia Banks, Mining Companies, Breweries & Liquor, other Skills and knowledge position Australians to compete Our future with Asia is inextricably linked by trade and proximity Need to design our future success by starting with the content of our education programs Women are under-represented in key sectors Despite higher education levels, workforce participation rates are dropping Hard disciplines – eg Science, engineering, IT – together with cross cultural awareness, are the keys to our future prosperity 12 © 2008 IBM Corporation Thank you ありがとう ございました。 13 © 2008 IBM Corporation