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Janet Matton, Vice President, IBM Australia / New Zealand
November 25th, 2009
Our Success in Asia is in your hands
© 2009 IBM Corporation
Agenda
A career summary
IBM – a global innovation
company
The essentials of a world wide
business growing into Asia
The opportunity and the
imperative
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© 2009 IBM Corporation
An ordinary childhood leading to a global career
Born 1956 - out of
Joyce May Naismith - housewife / part-time worker / artist
Reginald Charles Matton - Master Plumber & Builder
Education
Rosanna State School
Macleod High School
Swinburne College - BCom, SW, RHwGL
Travel
1973 – New Zealand
1976 – Japan
1977 – China
1978 –> Everywhere !!
Career
1973-1974
1975-1978
1978-1983
1983-1986
1987-1995
1995-1998
1998-2001
2002-2004
2004-2006
2007-2008
2009 - ??
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Melbourne
Melbourne
Melbourne
Canberra
Sydney
CT/ NYC
London
Sydney
Tokyo
Shanghai
Melbourne
Articles Clark, McNab & McNab
Swinburne
IBM Melbourne, Systems Engineer
IBM Canberra, Manager
IBM Sydney, Manager/Snr Manager / CIO
IBM USA, Manager Headquarters
IBM UK, Manager Europe
IBM Sydney, Executive AN/Z
IBM Asia, Executive Asia Pacific
IBM Asia, Executive Asia Pacific
IBM Melbourne, Executive AN/Z
© 2009 IBM Corporation
IBM – a global innovation company
We’ve only just begun to uncover what is possible on a smarter planet
Smart Healthcare
Smart Education
Smart Energy
Smart Water
Innovation that can improve
the way we work and live
Smart Cities
Smart Transportation
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© 2009 IBM Corporation
IBM has been participating in Asia for more than 75 years.
Over time the dynamics for growth have shifted from Japan to China, India
and other Asian economies
Japan
Asia Pacific
 Established in 1937
 Established and re-established in 15
countries between 1932 and 1993
 $9.6B revenue FY2008
 $11.3B revenue FY2008
 47% of AP total revenue
 53% of AP total revenue
 21,000 employees
 116,000 employees
 Research Labs: 1
 Research Labs: 2
 Software Development Labs: 1
 Software Development Labs: 8
 Global Delivery Centers: 1
 Global Delivery Centers: 56
 Average age 40.5
 Average age 30
Relocated AP Headquarters from Tokyo to Shanghai in 2007
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© 2008 IBM Corporation
China
China
Taiwan
Hong Kong
China GDP growth – 9%
Population: 1,330 million people
Projected to become the world's largest economy by 2040
World’s largest source of university graduates
IBM China
Urimuqi
Shenyang
BEIJING
Dalian
Xian
Nanjing
Shanghai
Chengdu
Wuhan
Chongqing
Changsha
Kunming
Research Lab
Global Delivery Centre
Application Services
Capital
Remote Sales office
Software development lab
System and technology lab
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Shenzhen
Fuzhou
Taipei
Taiwan
Guangzhou
Hong Kong
 26 branches
 16,600 employees
 10,000 business partners
AP Centres:
 IBM Global Procurement
 Asia Pacific Business
Transformation Outsourcing Centre
 Call centre/contact centre
 System production & export centre
Global Centres in China:
 Rail Center
 Research Lab
 Development Lab
 Systems & Technology R&D lab
 System Centre
 Innovation Centre
 IBM’s first global supply chain
centre
© 2008 IBM Corporation
Example of a globally integrated company –
IBM Greater China Group provides expertise to the world
Russia
Europe
S. Korea
North America
Japan
UAE
India
Asia Pacific
South America




Procurement
Research
IT Services
Business Transformation
Services
 Application Development
 Accounts Payable
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South Africa
Australia
© 2008 IBM Corporation
ASEAN
Singapore
Malaysia
Thailand
Indonesia
Philippines
Vietnam
 Population 576 million
 World’s youngest workforce: By 2050 22% will be over 60 Vs 3040% in China, US & EU
 GDP: 1.4 Trillion
Thailand
IBM ASEAN
Philippines
 10,000 clients
Vietnam
 4,200 business partners
 16,200 IBMers – 67% working on
global missions
Malaysia
Singapore
Indonesia
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Sales & Distribution
Business Transformation Services
IBM Software Lab
Disk & Tape Storage Systems Manufacturing
Regional Contact/Support Center
IBM Research Lab
Global Service Delivery Centre
Regional Linux Technology Centers
Integrated Supply Chain Manufacturing
AP Accounting/Fulfillment Center
Regional Radio Frequency Identification
Device (RFID) Center
© 2008 IBM Corporation
India / South Asia
India Population: 1.34 billion
India GDP: 7.3%
IBM India
Chandigarh
 85,000 employees; 2500 partners
NEW DELHI
 IBM has more than 35 centers in India
 India’s leading Managed Business
Process Services (MBPS) vendor –
30,000+ IBMers.
 Largest multi lingual software exporter in
India,
Ahmadabad
Kolkata
Mumbai
Pune
India Software Lab
Bangalore, Pune, Delhi
Hyderabad
Chennai
India Research Lab
Delhi, Bangalore
Headquarters
Capital
Bangalore HQ
Colombo
99
Remote Sales office
Application Services
Bangalore, Pune, Gurgaon, Noida
Chennai, Kolkata, Hyderabad
ITD – Global Delivery
Bangalore, Chennai, Hyderabad
IBM Daksh & BTO
Bangalore, Delhi, Mumbai, Chandigarh,
Pune, Kolkata, Chennai and Vizag
© 2008 IBM Corporation
Australia / New Zealand
Australia – population 21.8 million, GDP growth 2.2%
New Zealand – 4.2 million, GDP growth 0.2%
IBM Australia
 15,000 employees
Darwin
 1,500+ business partners
 40+ locations, AP support centres
 In 2008, IBM Australia generated
revenues of over $A4 billion for the
first time in its 76 year history
Brisbane
Perth
Ballarat
Adelaide
 Export revenues of $A592 million.
Gold Coast
Sydney
CANBERRA
Auckland
Melbourne
Hobart
WELLINGTON
Christchurch
Capital
Remote Sales office
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IBM New Zealand
 1,000+ employees
 12 locations
 Access to a network of 1,000+
partners
© 2008 IBM Corporation
IBM has evolved from a US multinational company to became a
globally integrated enterprise in order to capture the greatest
growth opportunities.
In 2008 IBM formed the Growth Markets Unit with headquarters in Shanghai
71% 29%
65% of business outside USA in 2008
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Employees in
Asia
15,000
Approx employees
in Australia & NZ
>300
Australia & NZ
employees working
across Asia
© 2008 IBM Corporation
The Opportunity and the Imperative
 Australia companies are growing into Asia
 Banks, Mining Companies, Breweries & Liquor, other
 Skills and knowledge position Australians to compete
 Our future with Asia is inextricably linked by trade and proximity
 Need to design our future success by starting with the content of our education programs
 Women are under-represented
in key sectors
 Despite higher education levels,
workforce participation rates
are dropping
 Hard disciplines – eg Science,
engineering, IT – together with
cross cultural awareness, are
the keys to our future prosperity
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© 2008 IBM Corporation
Thank you
ありがとう ございました。
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© 2008 IBM Corporation