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Analysing a Business Model Rajendra Desai, XIME, 2009 4 groups of business decisions • • • • Revenue Sources Key Expenses Investment Size Critical Success Factors Rajendra Desai, XIME, 2009 Revenue Sources • How many different revenue streams will the business model generate ? • What is the source of each revenue stream (sales, service fees, advertising, subscription) • What is the relative size and importance of each revenue stream ? • How fast is each revenue stream likely to grow ? Rajendra Desai, XIME, 2009 Cost Drivers • What cost drivers have the greatest impact on the cost structure ? • Are the costs fixed, semi-variable, variable or non-recurring ? • What is their relative size and importance ? • Will the cost drivers change with time ? Rajendra Desai, XIME, 2009 Investment size • How much cash is required to launch the business model ? • How much working capital is required to sustain the business ? • What are the timings of these cash needs ? • Will the cash expended produce a viable business entity ? Rajendra Desai, XIME, 2009 Critical Success Factors • Which elements of the business model are most important to achieving it’s profit goals ? • Which of these elements are the most difficult to execute ? • Will they change over time ? Rajendra Desai, XIME, 2009 Starting point of Analysis • Balance Sheet / Income Statement and Cash flow statements – actual or pro-formas. • Other sources of information – mission statement, business overview, strategic goals, operating principles obtained from annual reports / press clippings / media kits. Rajendra Desai, XIME, 2009 Steps in the Analysis • Uncover the revenue drivers – that is key factors influencing the total revenues • Determine the cost drivers • Determine the total investment required to achieve a positive cash flow position • Plot the cash flow vs time graph to generate a cash curve. This curve will illustrate the maximum financing needs and the timing to positive cash flows and cash breakeven. • Perform a sensitivity analysis to understand the critical factors that have the greatest impact on the cash flows Rajendra Desai, XIME, 2009 Revenue Streams • Single Stream – from one product or service • Multiple streams – from different products with each revenue stream being sizeable enough to have an impact on profits. • Interdependent – sells one product to stimulate revenues from another – razor – razor blades / printer – ink cartridge • Loss leader – one stream from multiple streams loses money but drives traffic to spur other purchases (some grocery stores will sell a popular frequently bought item below cost ) Rajendra Desai, XIME, 2009 Revenue Models • Subscription/ Membership – fixed amount at regular intervals • Volume / Unit based – price per unit • Advertising based – end user pays nothing or a fraction of the cost of the products / service • Licensing – one time fee • Transaction fee – fixed or % of total value of transaction Rajendra Desai, XIME, 2009 Focus of Revenue Model Analysis • Revenue Streams – kind of revenue stream ; if loss leader revenue stream how likely are the losses to be covered by other revenue streams. • Revenue Model - is it a single or hybrid revenue model ? - In case of hybrid which are the underlying revenue models ? - How fast will the revenues increase ? Any barriers ? - How long does it take to collect cash after a sale ? Rajendra Desai, XIME, 2009 Revenue Model of The Grateful Dead Revenue Streams Revenue Drivers Concert Revenue # of Concerts Revenue / Concert <<<<<<<< # of Tickets Price / Ticket Total Revenue Merchandise Revenue # of Concerts Revenue / Concert <<<<<<<< # of Attendees Revenue / Attendee Recording Revenue Albums Recorded Revenue / Album <<<<<<<< # Albums Sold Revenue / Album Rajendra Desai, XIME, 2009 Cost Drivers • Any factor that affects the total costs – usually vary with time or output. • 4 types of cost drivers : • Fixed – no variation with volumes – rent/taxes / salaries • Semi-variable – payroll of a supermarket where they need to maintain a min number of employees but need to scale up as sales volumes increase. • Variable – change proportionate to volumes – ex. Commisions. • Non Recurring – infrequent or irregular costs like property or equipment purchase. Rajendra Desai, XIME, 2009 Cost Structures • The dominant cost driver of a business model usually characterises the overall cost structure. • Common cost structures : • Payroll Centered (direct) – Semi variable employees costs directly involved in the output of the firm – consulting firms / investment bank. • Payroll Centered (indirect) – Fixed employees costs indirectly involved in the output of the firm – insurance agencies. • Inventory – Automobile firms / jewellery retailers – primary costs in inventory of raw material or finished goods. • Space / rent – high costs of space rentals – restaurant in prime locations • Marketing / Advertising – to retain – draw customers ; internet content / websites. Rajendra Desai, XIME, 2009 Focus of Cost Driver Analysis • Cost Driver : • Is the business model’s cost based on primarily fixed, semivariable, variable or non-recurring costs ? • How much volume can be supported with the fixed cost base ? How likely is a reduction in the fixed cost base of the firm ? • Are the primary cost drivers expected to change over time ? • Cost Center : • What are the largest cost centers for the business model ? • What is the relative size and importance of each cost center ? • Do any of the cost centers deliver a strategic cost advantage ? Rajendra Desai, XIME, 2009 Cost Structure of 7-11 Japan Total Cost Cost Centers Cost of Goods Sold Cost Drivers Price/SKU # of Suppliers Inventory Turns Information Technology Development Costs Implementation Costs Maintenance Payroll Head Office Payroll Employee/Store Daily Wage / Employee Facilities Square Footage / Store Price / Square Foot Marketing / Advertising Advertising Cost / Store Company-wide Spend Rajendra Desai, XIME, 2009 Investment Size • Maximum investment size is the amount of cash required before the company achieves a positive cash flow – depends on revenue model, cost drivers and critical success factors. • Cash flow diagram gives : • Maximum financing needs – depth of the cash trough ; over what period is the investment required. • Positive Cash flow – at what point does the cash flow turn positive ? How long does it take to reach this point ? • Cash breakeven – when does the firm achieve cash breakeven ? How does the slope of the cash curve change after breakeven ? Rajendra Desai, XIME, 2009 Examples of Investment size • Software – large upfront investment – small investment in sales, customer service are required to capture a large revenue stream if the product is successful. • Retail – large lease- rent, inventory and payroll costs require consistent financing needs over time. Rajendra Desai, XIME, 2009 Critical Success Factors • Operational function or competency that the firm must posess to be profitable and sustainable. • Use sensitivity analysis on revenue and cost drivers to determine which are the most important factors affecting the amount and timing of cash flows – these are the critical success factors Rajendra Desai, XIME, 2009 Examples • Subscription /membership – ability to retain customers over a long period of time / acquire new customers at a low costs / consistently increase the share of wallet of old customers. • Transaction based – command a price premium without much increase in costs, exploit economies of scale to lower costs as sales increase. • Advertising based – maintain revenues during low economic periods Rajendra Desai, XIME, 2009