* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Download CORPORATIONS
Social media marketing wikipedia , lookup
Online shopping wikipedia , lookup
Food marketing wikipedia , lookup
Planned obsolescence wikipedia , lookup
Youth marketing wikipedia , lookup
Pricing strategies wikipedia , lookup
Advertising campaign wikipedia , lookup
Perfect competition wikipedia , lookup
Green marketing wikipedia , lookup
Product lifecycle wikipedia , lookup
Product placement wikipedia , lookup
Neuromarketing wikipedia , lookup
Consumer behaviour wikipedia , lookup
Targeted advertising wikipedia , lookup
Sensory branding wikipedia , lookup
Predictive engineering analytics wikipedia , lookup
CORPORATIONS The limited liability company The members of corporations are financially liable for corporate loss and profit(dividend) up to the extent of their investment. Examples… Corporations Number of employees General electric company 276000 General Motors Pepsi Co’s 698000 486000 Moral Responsibilities When a person performs or fails to perform a morally significant action, we sometimes think that he or she deserves a particular kind of response. Praise and blame are perhaps the most common forms this reaction takes. For example: One who encounters a car accident may be worthy of praise for having saved a child from inside the burning car, or alternatively, one may be worthy of blame for not having at least used one’s cell phone to call for help. Moral Responsibilities Examples. If you leap into the river and rescue a drowning child, you are responsible for the child being saved and deserve to be praised. If you are playing with your car radio and accident occurs so you are responsible for that accident and you deserve to be blamed If accident resulted from your having suffered from heart attack then you would not be seen as morally responsible Corporate Social Responsibility (CSR) CSR in Equation Form Is the Sum of: Economic Responsibilities (Make a profit) Legal Responsibilities (Obey the law) Ethical Responsibilities (Be ethical) Corporate Social Responsibility (CSR) Responsibility Societal Expectation Examples Economic Required Be profitable. Maximize sales, minimize costs, etc. Legal Required Obey laws and regulations. Ethical Expected Do what is right, fair and just. Pyramid of CSR Corporate social Responsibility We have two views about corporate social responsibility. 1:Narrow View. 2:Broader View. Narrow v/s Broader view 1. Narrow view: According to this view the only responsibility of a corporation is to maximize its profit without any deception and fraud. Corporations can participate in social activities only if it is in the best interest of that corporation… 2. Broader view Corporations have other responsibilities also rather than maximization of profit like… Caring for consumers.. Caring for employees.. Caring for environment……… Outcome of the two Views Corporations are the integrated part of a society…. It is not something separate, So it must care for the society. Example.. If any company producing chemicals and discharge its waste in a river, damaging the commercial and recreational fishing area, Should be held responsible for this action? Should corporate responsibility be broadened We have few arguments In this regard…. A: The invisible hand argument. B: The hand of government argument. C: The inept custodian argument. A:The invisible hand argument Adam smith claimed that when each of us acts to promote our own economic interest we are led by an ….invisible hand…. “To promote the general good”. If business are permitted to seek self interest, they will satisfy our material needs to great extent. According to this argument corporations should be held morally responsible for their economic role(producing goods and services)… for this they can be blamed or praised. But corporations should not be held responsible for non-economic role like…. Racial injustice, poverty or pollution…….. B:The Hand of Gov’t Argument Supporters of this argument says that if we leave the corporations to their own self interest(profit). They will pollute the environment ,allow racial and gender inequalities and deceive customers. They will do anything (legal or illegal) which can bring profit for them How can we broadened the corporate moral responsibility?... Through the strong hand of government by systems of laws and regulations… “The gov’t will provide moral direction to the corporations”. C:The inept custodian argument Corporate executives lack social and moral expertise to make other than economic decision(profit)… So to charge corporate executives with non-economic responsibilities would be to put social welfare in the hands of inept custodian. These executives are limited In their activities than profit maximization…. Summary • Invisible –Hand-Argument – Corporations are Free-Market • The-Hand-Of-Government – Corporations cannot be trusted, government must control • The Inept-Custodian Argument – Corporate executives are not qualified on social issues Institutionalizing Ethics within the Corporation How can we institutionalize ethics in the corporation? 1:Corporation should acknowledge the importance, even necessity of conducting business morally. They must be committed to ethical behaviors. 2:Corporations should make a real effort to encourage their members to take moral responsibilities seriously . 3: Appointment of ethical committees, dealing ethical issues facing organizational members in their work place. Examples of corporate moral responsibilities 1:Don’t pollute 2:Don’t misrepresent the product 3:Don’t bribe 4:Improve the skills of your employees 5:Seek to hire the disables 6:Contribute to the education 7:Locate plants in economically depressed areas Consumer 2/3 of spending in the world economy ($30 trillion) is by consumers. Yet they have no voice! New Economic Policy floods market with products—Ye Dil Maange More—too little information for consumer to make choice. 18 Corporate responsibility towards consumers Consumer the most important stakeholder of a corporation. if consumer do not buy, commercial business cease to exist. Consumer’s interest should be foremost when business are designing and delivering the product.. Examples. 1: The duty to inform consumer truthfully about the product contents, purpose and uses. 2: The duty not to misrepresent or conceal information's about a product. 3: The duty to take “due care” to prevent any foreseeable injuries.. Consumer Rights Related rights the consumers have in their social contract with corporations are. 1:The right of safety…to be protected from harmful products. 2: The right to know about the product…..full information 3: The right to be heard…..complaints. 4: The right to be compensated…if any harm is done to consumer. Corporate responsibility in advertising Advertising is to inform consumers about product and motivate them to purchase. Advertising is big business and it is significantly effecting the consumer. Corporate ethical responsibility in advertising is not to deceive or conceal the truth about the product…. Like… Inserting harmful chemicals into products without informing the buyer is deceptive advertising. Giving false statements in ADS is also deception. Arguments about Advertising Arguments that justify advertisement…… 1: without advertisement consumers would be uninformed about the product. 2: Firms across globe use ads as competitive weapon. 3: Ads increase consumption and spending. 4: Ads boost a country exports. Arguments against advertising…….. 1: Advertisement are false statements 2: conceal facts 3: Deceive consumers with profit goal in mind but not consumer welfare. Deception and Unfairness in ADS Deceptive techniques in advertisement are…. 1: Ambiguity 2: Conceal facts 3: Exaggeration 1: Ambiguity(uncertain) When ads are ambiguous, they can be deceiving….. For example.. The (continental baking company) was charged with such ambiguity in its ad… Eating the (profile bread) would lead to weight loss. The fact was that the bread contained the same calories 2: Conceal Facts When advertisers conceal facts, they neglect to mention or distract consumers away from information, Knowledge of which would probably make their product less desirable. For example… SHELL used to advertised that its gasoline had no ”platform ate” but neglected to mention that all other brands did . 3:Exagerrations Advertisers can mislead through exaggeration that is by making claims unsupported by evidence . For example… A claim that pain reliever is 50% stronger than aspirin. Product Safety The degree of safety associated with using the product… Product is safe if the risk are known and judged to be acceptable or reasonable by the buyer. Corporate responsibility for product safety 1:Duty of disclosure… If the product that the consumer is buying posses any defect and can cause any harm. the consumer should be informed. 2: The duty not to misrepresent: Selling a product in such a way to deceive the buyer like….giving false information's about the product. Product Safety 3: Business should give priority to the safety of the product… 4: Business should abandon the misconception that accidents occurs exclusively as a result of product misuse. 5: Business must monitor the manufacturing process itself regularly. 6: Companies should investigate consumers complaints about the products.