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Operations Overview - Technology Annual Member Meeting November 10, 2004 Boston 2004 CrossRef Annual Member Meeting Boston 1 Operations status System availability ~ 98% Downtime for database and hardware maintenance Co-location facility (MCI) has been very stable (No power or network outages in 2004 Since Aug 2002 114,319,244 transactions processed Added one technical staff member in 2004 Jon Stark – web programming, data quality TWG remains very active Monthly teleconferences Webinar on XML In person technical meetings (Nov 11, Dec 1 London) 2004 CrossRef Annual Member Meeting Boston 2 Deposit processing Queue processing times (% of jobs) Note: deposits with references (forward links) will take longer 2004 CrossRef Annual Member Meeting Boston 3 Query processing Query load is up Queries - Millions 25 20 15 10 5 Response times are down steady Oct-04 Sep-04 Aug-04 Jul-04 Jun-04 May-04 Apr-04 Mar-04 Feb-04 Jan-04 Dec-03 Nov-03 Oct-03 0 During peak loading Nov 2004 1.5 seconds 2004 CrossRef Annual Member Meeting Boston 3.2 seconds 4 Query processing Options to improve performance Near term (< 3 months) Oracle 9i upgrade to complete by 9/18 Improve query logic Add server horse power Load balance web requests Long Term Separate system functions into scalable sub-units 2004 CrossRef Annual Member Meeting Boston 5 2004 Accomplishments Hardware Software changes Sun V440 DB server with fiber channel disk array Upgraded network backbone to Gigabit speed Increased tape backup capacities Added CPUs to front end Dell servers Completed forward linking Modified tracking ID, improved conflict management, tweaked query fuzzy logic, added small job Q, prepared SQL statements Support changes Automated reports (conflicts, failed query, resolution) Improved Guest query (added multiple hits) Started installation of CrossRef hosted proxy and Handle servers 2004 CrossRef Annual Member Meeting Boston 6 www.crossref.org => members => system reports => failed query report 2004 CrossRef Annual Member Meeting Boston 7 2005 Initiatives Hardware Add redundant network connection with MCI Add CPUs to last front end Dell server Add machines for CrossRef hosted proxy and Handle servers Upgrade backup database server. Software changes Data quality and performance Support changes Metadata and DOI link validation testing CrossRef query test suite 2004 CrossRef Annual Member Meeting Boston 8 CrossRef Hosted Handle and proxy CrossRef is now running a Handle secondary for all CrossRef DOIs (all DOIs are stored at CNRI and at CrossRef) Also running a pilot instance of the dx.doi.org proxy Using DNS ‘tricks’ CrossRef proxy will share the load and provide redundancy to dx.doi.org Lessens our dependency on IDF resources 2004 CrossRef Annual Member Meeting Boston 9 Where to get help … http://www.crossref.org http://doi.crossref.org [email protected] [email protected] 2004 CrossRef Annual Member Meeting Boston 10