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Transcript
“Critical Success Factors in ICT
Business”
Business Criteria
Software Business Strategies
local
Business Enabling
BiZ
Export
Fashion
Supporting i.e.
Software
Agro
Tourism
Auto
Key Success Factor: Niche Industries
Government’s Initiatives
• New 5 Es Policy: ICT 2010phase 2
–
–
–
–
–
–
E-Business
E-Government
E-Knowledge
E-Services
E-Security
(E-Industry, E-Commerce, E-Education,ESociety,E-Government)
SME Promotion
Competitiveness and Sufficiency Economy
Labor Intensive Trap
Market Demand
Global Floor
Firm Strategy,
Industry
Structure
“ISO” Ceiling
Related and
Supporting
Industry
Low Cost,
Low Value
Trap
Labor
Intensive
Supply
Source: Porter Competitiveness
New Paradigm
Vertical/Specific
Industry
Firm Strategy,
Industry
Structure
Market Demand
Global Floor
“ISO” Ceiling
Related and
Supporting
Industry
Low Cost,
Low Value
Trap
Labor
Intensive
Supply
Source: Porter Competitiveness
Workforce
High
Cost
Thailand
Developed
Countries
Other Low Cost
Developing Country
Low
Low
Quality
High
Knowledge Base Economy
Business Positioning
Integrated
t-5 yr
t+5 yr
t
???
Integrated Industrial
Eco-Industry
Industrial
Specialized
Industry Development
Boston Model
A Paradiam in Software Business
Collaboration

Content


Providing services to facilitate commerce
Enabling supply chain

Value-add repositories
Various of Information
Community

Facilitate Virtual Commitment
Commerce

The ability to transact business

Integrate with back-end systems
(e.g., ERP)
Connectivity
Influencing Technologies
The Future
Leap Frog Technology
Productivity Improvement
Knowledge Base
Paradigm Shift
Technologies
•Nano
•Genomics
•Digital
Convergence of Technologies
Nanotechnologies
• Human Barcode & Global Positioning
System (GPS)
Government officials in Mexico have been injected with
a chip to help locate them in the case of a kidnapping.
Source: verichip
Next Generation Mobile Phones
Source: nttdocomo
Visual Communication
Infrared Payment
Vending Machine
Barcode
Source: intel
Electronic Product Code (EPC)
802.11x
LAN-to-LAN
Hot Spot
Peer-to-Peer
Hot Spot
Example of Software
Solutions for Business
ICT Systems
Historical
Business Analysts & Planning
Operation Employees
and Managers
Executives
Real-Time
Transactions
Summarized
IT for Operation
Supply Chain
Marketing
Sales
Summaries
Transactions
HR
Service
Financials
Contracts
Order
Management
Supply Chain Management (SCM)
E-Supply Chain
Enterprise Information:
Business Analysis and Executives
External Data
Source
On-line Transaction
Processing Systems
Query
Tool
ETL
OLAP
Application
Enterprise Application
Interface (EAI)
Data
Marts
Operational
Data Store
Entreprise Data
Warehouse
Data
Mining
Portal
Customer Relationship Management (CRM)
Business
Processes
Organizational
Structure
Information
Technology
Platform
Culture/
Management
Style
Product
Development
Marketing &
Sales
Distribution
Customer
Operations
Billing
Aligning and Focusing Resources On
Strategy
BUSINESS UNITS
EXECUTIVE TEAM
STRATEGY
INFORMATION
TECHNOLOGY
HUMAN RESOURCES
BUDGETS AND CAPITAL
INVESTMENTS
Balanced Score Card (BSC)
Customer
Financial
Value Proposition
Learning &
Growth
Internal Biz
Process
Impact of Infrastructure
Number of Telephone Lines (Fixed)
Number of Mobile Users
Mobile Potential Growth
Thailand
23M
(30M+ 2006)
Malaysia
9M
Singapore
3M