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Measuring Application Performance with the Fluke Networks Protocol Inspector Series With today’s mission critical business applications, network professionals rely on internetworking devices such as switches, routers and firewalls to quickly move packets through the network. To meet these demands, such devices are becoming more intelligent with the inclusion of policy or protocol based packet forwarding mechanisms. With this increased functionality comes the need for advanced network monitoring hardware that can aid network engineers in diagnosing, troubleshooting and monitoring these devices, as well as the overall network performance. The Protocol Inspector Series from Fluke Networks was designed to meet these challenges. It contains hardware analyzers and software that gives network engineers full network visibility, enabling them to more easily detect traffic glitches and determine latency causes. These products are also essential during the deployment of a network to provide baseline information for Quality of Service assurance. The Protocol Inspector Series Fluke Networks Protocol Inspector software is a full-featured, Windows-based protocol analyzer that provides complete seven-layer packet capture, decode, and filtering capabilities for Ethernet and Token Ring environments. The Distributed Protocol Inspector series consists of hardware analyzers that work with the Protocol Inspector software to provide full line-rate packet capture of every frame on 10/100 Mbps or Gigabit Ethernet links. The Distributed Protocol Inspector series includes two model types: Distributed Protocol Inspector (DPI) and Gigabit Distributed Protocol Inspector (GPI). The DPI-11x series supports 10/100 Mbps Ethernet; the GPI-11x series supports Gigabit Ethernet, either singlemode or multi-mode fiber media. Both the DPI and GPI are available in half or fullduplex models. The full duplex model has two media modules and an internal synchronization mechanism to monitor two network segments simultaneously or one full duplex link. Each DPI has a separate auto-sensing 10/100 Ethernet RJ-45 management port that allows it to be controlled remotely from any point on the network through Fluke Networks Protocol Inspector software. This management port also enables the Distributed Protocol Inspector to capture packets without disrupting the traffic being monitored. Full visibility of overall network performance Application Note Fluke Networks Tap products provide full visibility on switched networks In the past, when shared media dominated network topologies, protocol analyzers and other network monitoring tools could connect directly to a shared media hub port to gain network access. With switched networks, mirror ports or SPAN ports provided access for the network monitoring tools. The advent of full-duplex lines and the high traffic load on today’s switched networks means monitoring via mirror port or SPAN port can no longer provide the visibility required. Because of the risk of losing timing information or dropping packets as a result of over subscription, connecting via in-line tap products is the only way to perform true application monitoring on full-duplex links. The Fluke Networks Distributed Protocol Inspector has special siliconaccelerated hardware that provides full line-rate packet capturing capability for up to 1000 Mbps Ethernet traffic. Its ability to synchronize the time stamp of the packets captured on the two media modules and 25 nsec resolution on Gigabit Ethernet links makes accurate Span/Mirror Port of Switch Processor 100 Mbps bandwidth gives half of the picture. Processor may block errors. Inline tap delivers full visibility analysis of time critical applications on full duplex possible. By adding Fluke Networks TAP-12, a 12-port in-line product which enables multi-port mirroring and segment roving, the Distributed Protocol Inspector can monitor full-duplex segments on switched networks. When to conduct application performance testing Application deployment When deploying a new mission-critical application, it is important to determine whether the network can provide the anticipated response time. The Distributed Protocol Inspector is invaluable in this process because it can capture the traffic pattern at various critical locations of the network, helping to create a baseline of the application’s performance. It can also capture a full set of packet transfers from the new application, which can help the network support staff better understand the dynamics of the application on a protocol level. Having information regarding the protocol type or the sequence of events for a new application, such as Oracle or Voice over IP, can speed troubleshooting. Inline Tap Full Duplex 100 Mbps Link Two 100 Mbps bandwidth. One for each direction with no loss of timing and error information. Troubleshooting When a user complains about slow network performance or dropped, the network support staff must first check the connectivity between stations and the traffic utilization of each link between the user and the service resource. Troubleshooting tools, such as the Fluke Networks LANMeter or OneTouch, can help the technician quickly determine the cause of the connectivity problem. Additionally, network-monitoring software, such as the Fluke Networks Network Inspector, can be used to view inter-switch link traffic-loading status. Fluke Networks Network Inspector TraceSwitch Route screen After determining that network connectivity or traffic loading is not the problem, the next step is to investigate issues around application-specific problems: server health and response time, and internetworking device latency. The server monitor, via an SNMP query, CPU utilization, memory usage or disk I/O congestion, can usually determine server health parameters. To isolate the device that caused the delay, individual device response time or latency testing is required. Application Examples Measurement of server latency A DPI can be connected in-line in front of the server to capture traffic between the server and the switch using the in-line tap product. A DPI and a Fluke Networks Single Tap can be used in the following configuration: The Protocol Inspector Capture View presents Throughput and Delta Time information for the data stream. Time stamp resolution is 35 nsec for 100 Mbps link with DPI and 25 nsec for 1000 Mbps link with GPI. For example, under normal situations, the throughput between the client and server should be a minimum of 700 Kbps. However, at frame 1350, the throughput degraded to about 70 Kbps. If the client is experiencing slow response, you can use these tools to easily identify and isolate the event that is causing the problem. TAP-1 Server Link Power 100 Status Link 100 Link 100 DPI-112 Capture View with Throughput Server Latency Test Configuration Up to 64 MB of data can be captured from a 100 Mbps link, and up to 128 MB from a 1000 Mbps Ethernet full-duplex link. During the packet capture process, packets of interest can be isolated using the Protocol Inspector capture filter feature without performance degradation. This feature allows the network engineer to filter by source and destination addresses, protocols, and bit pattern in the frame. Display Filter for a NetBIOS Session Service between the service and a client Testing of device latency To determine the throughput of a router used to segment the network, for instance, this setup can be used. In this setup, two in-line taps are used to provide access to both the input and output data stream of the interconnection device. By synchronizing its two measurement modules, the Distributed Protocol Inspector has the ability to show the time it takes for a packet to travel through the device, hence showing the latency of the device. The device could be a switch, router or firewall offering LANto-LAN packet filtering and forwarding service. In addition, if the device is supposed to block certain packet types, this method could be used to determine if the firewall or blocking mechanism works. The ability to capture all the packets is very important in providing an indication of the filtering capability of other devices. Router TAP-1 Link Power 100 Status Link 100 TAP-1 Link 100 DPI-112 Ordering Information Model Name DPI-112 GPI-112 PIP-050 TAP-1 TAP-12 FTAP-101 FTAP-102 NIS-UNL Description Distributed PI, FDX 10/100 Mbps Ethernet Gigabit Distributed PI, FDX 1000BASE-SX Protocol Inspector Standard Edition with Expert Analysis and Remote Control Option Single-Port Tap, 120V 12-Port Tap Multi-Mode Fiber Tap, 1 port Single-Mode Fiber Tap, 1 port Network Inspector with Switch Inspector, unlimited node discovery, 1 console Conclusion The Distributed Protocol Inspector and tap hardware provide a means for network professionals to gain full visibility of the performance of their network applications and interconnection devices. The detailed network information received via these monitoring tools is essential in creating a network baseline. In addition, these powerful tools can analyze the performance of internet-working devices such as servers, routers and firewalls to determine the cause of a connectivity problem. Contact your local Fluke Networks representative today about the Protocol Inspector Series and our bundled suite offer. N E T W O R K S U P E R V I S I O N Fluke Networks, Inc. P.O. Box 9090, Everett, WA USA 98206 Fluke Europe B.V. P.O. Box 1186, 5602 BD Eindhoven, The Netherlands For more information call: U.S.A. (800) 283-5853 or Fax (425) 446-5043 Europe/M-East/Africa (31 40) 2 675 200 or Fax (31 40) 2 675 222 Canada (800) 36-FLUKE or Fax (905) 890-6866 Other countries (425) 446-4519 or Fax (425) 446-5043 E-mail: [email protected] Web access: http://www.flukenetworks.com ©2000 Fluke Networks, Inc. All rights reserved. Printed in U.S.A. 9/2000 1568702 A-ENG-N Rev A