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FACILITY MANAGEMENT WITH A TOTAL SOLUTION
1
Data Security Kit
Features
Encrypts hard disk data
Runs automatically without user intervention
Supports PCL5, PCL6 and Postscript
Accredited to ISO 15408
Hard disk data erased/overwritten after
copy, scan and print use
Tamper resistant
Common Criteria
Benefits
Requires no external hardware
Sensitive data does not remain on the
print/copy device
Helps companies conform to the Data Protection Act
Typical Market Applications
Military, hospitals, banking and insurance
Companies that work with secure information
Environments requiring security
Government and local authorities
Legal & Personnel
Digital Printer/Copiers typically use computer style memory and hard disks to capture the
documents to be printed, scanned or reproduced. The disks can retain hundreds of pages of
confidential information from any previous copy, print or scanned job. However, the Common
Criteria, ISO 15408 accredited Manufacture’s Data Security Kit enables highly sensitive
information to be securely printed, scanned, copied or faxed without the worry of residual data
being left on the multifunctional device.
After use, the Manufacture’s Data Security Kit can be set to overwrite the captured document
with random data rendering it unrecoverable by commercial means. In addition, the Data
Security Kit can encrypt any data held in the memory or hard disk, guarding against data loss
resulting from hard disk theft, or the remote chance that a hacker mounts an attack on the device.
This essential utility, recommended for all who handle sensitive information, was the World's
first Common Criteria validated printer and copier solution and has been successfully developed.
2
Additional security can be obtained by using the Secure Network Interface Card option and
Secure Document Release solution available from Manufacture’s, which will only allow the print
to be recovered when the user is present.
The Importance of Common Criteria
Manufacture’s has successfully completed the Common Criteria evaluation for the Data Security
Kit, the first product of its type to be issued a "Common Criteria" certificate by the National
Information Assurance Partnership (NIAP). Manufacture’s was the first in the industry to receive
a Common Criteria Validation for developing a product with this technology, achieving a
resounding global first for security within the office equipment field.
Common Criteria testing eliminates costly security evaluations for product developers. Products
need to undergo only one evaluation to attain recognition from all participating nations providing
Worldwide availability of validated IT security capable products. Confidential Print Function additional security is achieved through Manufacture’s confidential print function. Confidential
print data will be held in encrypted format until the user is present at the device. This essential
utility is recommended for all who handle sensitive information and runs automatically in the
background without user intervention.
Manufacture’s Data Security Kit is part of a range of features that has resulted is us winning
Bretls' converted "Most Secure Range" award for the last 6 years (at 2009), We also have awards
from Buyers Labs. Both these 3rd Party testing companies are well respected within the UK and
USA.
3
Secure Network Interface Card
Features
IP address filtering
IP protocol blocking
MAC address filtering
Benefits
Device firewall
Restricts printer usage to authorized print users
Safe remote configuration
Prevents direct connections
Protects against hacker threats
Typical Market Applications
Office workgroups/corporate
offices
Military
information
Banking and insurance
Central and local Government
Businesses that work with classified or secure
Lawyers and legal offices
Digital Printers and Copiers connect to the office network through a Network Interface Card
(NIC), which the print administrator configures by accessing simple web pages published by the
card.
Although highly convenient for the administrator, this easy access raises the possibility that
hackers might connect and attempt to retrieve data from the printer or copier remotely. In fact,
even if no data can be retrieved, viewing the configuration settings alone often gives sufficient
network information for a hacker to be able to mount a serious attack on the main network
servers. Manufacture’s Secure NIC provides a firewall to the printer or copier, ensuring that only
authorized access is granted to configuration details and network settings, and limits print usage
to identified print servers only or to specific users. This means that the remote setup convenience
is retained for the administrator, without the risks of outside attack.
4
In secure mode, access is controlled at 3 levels:IP address filtering - limits access to a select number of addresses.
MAC addresses filtering - limits access to specific PCs regardless of IP address.
TCP/IP services blocking - specific communications protocols are barred.
These factors complement Manufacture’s Data Security Kit in further enhancing the overall
device security. There is no effect to authorized users, but network administrators have the
confidence that their copier or printer device is secure, and can be added to the list of products in
the Information Security Management policy of the business.
Manufacture’s desk
Features
Intuitive desktop with
thumbnail file viewing
Document Composer for
layout and printing
Imaging Pro editor for
modifying documents
Optical Character Recognition
(OCR) to scan documents into
text
Output Zone for distributing to ‘Full Text’
e-mail, printers and other
file indexing, search and
applications
retrieval
Benefits
Simple operation for scanning File search with file name,
to client PC
keyword and thumbnail
File Composing makes
document management easy
Reduces hard copy on your
desk
Typical Market Applications
Estate Agents
Solicitors
Office workgroups
Schools and colleges
5
Manufacture’s desk, Manufacture’s original document management software provides the user
with a personal, desktop based, scanned image and electronic file management system.
Manufacture’s desk lets the user browse, sort, search, file and share documents with anyone on
the network. It allows creation and distribution of complete reports, proposals and more with
simple drag and drop operation.
User Friendly Operation
You can simply drag and drop your files onto Manufacture’s desk's View/Work Area, and you'll
be able to browse through them within a single window, with easy to recognize thumbnail
images. Over 200 types of files (such as Excel, Word, TIFF, JPEG and BMP) are supported.
Manufacture’s desk's powerful search function lets you quickly find the documents you need by
a "full text" index search. The full text index search utility yields result with unique thumbnail
view and summary for faster recognition of the correct file.
Easy Document Editing and Paper-Free Proofreading
With Manufacture’s desk Composer you can combine different types of files into a single
document through simple drag-and-drop operation. An annotation function in Manufacture’s
desk Imaging provides a range of useful editing tools, including labels, stamps, marks and
rectangles, allowing network users to check and proofread documents without overwriting the
original files - and without having to print a hard copy.
Network Scanner Expansion Kit
The Network Scanner Expansion Kit lets you turn your digital printer/copier into a network
scanner, allowing you to scan paper documents and convert them into editable digital files.
Directly from the printer/copier, you can scan documents right to your PC desktop, send them as
an email attachment or store them on a file server, without having to send them through your file
or mail server. This combination of Manufacture’s desk with Manufacture’s Network Scanning
gives a highly efficient scan, view, edit, send and store workflow concept.
6
ATI doc-Q-suite
Features
Works with transactional data Simple drag & drop user functionality
and document jobs
Job preview and reprint any
page(s)
Customizable user interface to match operational needs
Simple print clustering and
workflow automation
User defined automated job archive & deletion
Print activity logging and
accounting
Add-on modules for extended Functionality
Benefits
Simple operational interface
Easy to use
Powerful integrated System
Drive print jobs to the most economical device
Use printers efficiently with
load balancing
Typical Market Applications
Education
Corporate Print rooms
Local Government
Print-for-Pay Print Shops
Optional modules and functionality
Job ticketing - doc-Q-ticket - Color split - doc-Q-split - Separate Color and Mono pages
remote job submission
Variable data forms - doc-Q- Capturing workgroup output for the print room - doc-Q-route
forms
Print accounting software
support - integrates with
Equitrac, PCounter, Inepro and
other leading print accounting
and client billing systems.
7
doc-Q-manager and its suite of optional modules has been developed by ATI from its long
experience of customer requirements in the business of production and network printing.
As organizations have adopted networked digital multi-function printers, and the technology for
the print and reprographics functions has merged, simple but powerful tools have become
necessary to fully exploit the benefits and efficiently manage the printing processes relating to
the Central Print Room, IT host systems and the departmental work group.
In the Print Room, operators from a traditional, non-IT background are now expected to control
complex digital print output. Many of these print jobs are mission critical. What operators need
is a simple to use, cost effective and yet powerful integrated system that solves the problem.
ATI's doc-Q-suite is that software.
8
Cost Analysis is consultancy & Auditing
Features
All document output is taken into
consideration – Print, Copy, Fax
Benefits
IT Managers are more informed
Professional audit of document
generation
Professional report with cost
analysis
Independent assessment of
document generation costs
Financial Managers are more
informed
Typical Market Applications
Enables confident future planning of
print, copier and fax placement on a
known cost basis
Any office with a mix of suppliers for Any office with inkjet or desktop
copying, printing and faxing
printers
Any office that cannot clearly define
their costs for document generation
Manufacture’s cost analysis, provides an audit of copier, fax and network printing, analyzing
paper and toner usage, volume and costs, together with cost of ownership, operation and
maintenance. As a summary, the audit delivers accurate information to an organization on the
true cost of document production. Many businesses, frequently those that have grown rapidly or
moved slowly into an IT infrastructure, have a history where printers, fax machines and copiers
have been bought on an ad-hoc basis, or only when necessary.
There is no purchasing strategy in mind, no single brand preference, no real consideration of
breakdown cover or the regular maintenance requirement, and high price of consumables. Often
buying equipment in this way leads to lower purchase costs, but these are far outweighed by
frequent and expensive costs of replacement supplies and parts, and sometimes serious
consequences when a device fails and there is no replacement strategy.
Identifying existing costs is the first step in planning a future strategy of cost managed
multifunctional devices for scan, copy, print and fax. An audit will help an organization make
more informed decisions: - How much does printing cost? How much does copying cost? How
much does fax output cost? What is the current utilization of the devices?
Would it be more cost effective to replace existing units with multifunctional devices or printers
with a more appropriate specification? A cost analysis provides an independent and unbiased
audit of exactly how much existing document production is costing, defined by user, department
and your organization.
9
The audit is carried out in a professional and unobtrusive manner, and is presented in a full report
at the end of the defined audit period. For the first time, IT Directors together with Financial
Directors can be presented with complete and accurate information about activity across the
whole of their document generation.
10
Equitrac Office 4 / Express 4
Features
Accounts for both copy and
print for color and mono
Can be extended to offer secure
printing features
Supports PCL5, PCL6 and
Postscript
Differentiates between paper size and color
Modular design allows easy upgrade
Uses graphically rich Manufacture’s MFP touch panel
user interface
Benefits
Requires no special client
Can be used for counting, budgeting and payment
software installation
Print volume per user and group Modular structure ensures flexibility for all operating
can be controlled
conditions
Typical Market Applications
Solicitors & lawyers
Print & Copy shops
Schools & Colleges
Government & local authorities
Libraries & Public facilities
Equitrac Office™ and Equitrac Express™ allow organizations to manage the cost of printing and
copying. Print administrators can track printer and copier usage by department or user and can
generate up to 72 detailed pre-defined reports for both cross charging or client billing.
Equitrac can account for separate color and black & white printing and copying as well as
different paper sizes. In addition, print administrators have the ability to control or restrict the
number of prints and copies that can be made to a device by a user, even controlling use of color
devices.
The information gathered by Equitrac can then be used to audit print costs or invoice
departments for usage. This gives visibility of the entire print and copying environment and cost
control over a company's total document production, commercial & office environments because
account managers can now get accurate detailed reports of the cost of printing and copying by
department and user. This information can help IT department’s budget for office costs within
their entire IT infrastructure.
11
Public organizations such as libraries and universities can charge users for copying and printing
using a payment features within Equitrac Express and this allows administrators to offer a payfor-print/copy or simple credit scheme to users.
“Manufacture’s recommends Equitrac for any business which is interested in cost allocation and
budgeting for printed and copied documents.”
With Version 4.1.1 Equitrac includes full support for the latest full color MFP touch panels,
providing a graphically rich, compelling, user experience.
12
Printer Administration Utility
Features
Color coded device status
Icon based graphical interface
Device status indication
Device conditional warnings
Device alert notification
Default configuration settings
"Click" count vs S/N
Graphical Consumables status
Remote firmware update on
multiple machines
Remote MFP operation panel
facility
Easy central Printer Driver
distribution
Benefits
Printer Administration Utility:
All devices can be monitored and Preventative maintenance warnings
configured from a single console
Paper and toner status enable day
to day planning of supplies
refilling
Manufacture’s Status Monitor:
Awareness of device status before Notification of job completion
sending print output
Warning of problems during
printing
Typical Market Applications
All office workgroups
IT departments
13
Operations with high levels of
print output
Operations where print output is
time critical
Printer Administration Utility (PAU) is a networked printer management tool using standard
Simple Network Management Protocol (SNMP) to monitor status and enable remote
configuration of networked Manufacture’s Digital Printer and Copier devices.
PAU is utilized by network administrators for monitoring all Manufacture’s network connected
printers and copiers. The utility keeps a constant status check on the devices, warning when
some action is necessary by the administrator – for example if paper supply is low, or toner
supply is low, or if a periodical service is due – and alerting when a problem has occurred – for
example paper jam or toner exhausted. The graphical user interface uses color-coded icons to
differentiate between good working condition, warning condition, and alert condition, so that
problem recognition is fast and efficient and preventative maintenance can be carried out.
This Web based utility has the "look-and-feel" of a standard Windows application, so users will
find the interface structure and control easy to navigate. By utilizing PAU, network
administrators can manage all Manufacture’s Digital Printers and Copiers remotely via the
network from a single console.
Manufacture’s Status Monitor
Manufacture’s Monitor complements PAU as a user level tool. Manufacture’s Status Monitor
provides a simple utility for viewing the current condition of the network printer of interest to a
particular user. This permits the print user to decide whether the printer is available and has
enough paper for their output. In addition, Manufacture’s Status Monitor will notify the user of
job completion, so that the user only needs to go to the printer when the output is complete. It
also reports information directly to the user’s windows desktop through a simple icon based
graphical interface.
Advanced Email Alert
Features
Status and alert emails
generated automatically
Status can be sent daily,
weekly or monthly
Different destinations for
particular alert types
Option of full diagnostic data
for the service agent
Benefits
14
Increases availability by
alerting operator to actions
required
Dealer can schedule planned
maintenance without user
intervention
Automatic collection of "click" Full usage and problem history
count data
to service agent
Typical Market Applications
Corporate offices
Schools & colleges
Hospitals
Hotels
Government offices
The advanced email status and alert feature found on Manufacture’s Printers and Copiers permits
your device to report any problems directly to your IT department by email. Since networked
printers and copiers are commonly used by large groups of people, they are often located far
away from the person responsible for keeping the unit running.
Email messages are an ideal way of informing the person that some action is required, for
example add more paper, clear a paper jam, and refill the toner. For improved service and
quality, a service agent’s email address can be added such that the device reports any problems
directly to the service organization that takes care of the device maintenance.
This ingenious mechanism ensures that support and maintenance providers are immediately
aware of the device status, and can escalate support when the device requests rather than wait
until your users complain of a problem. In addition, a status message can be scheduled on a
periodical basis, which contains the usage counter information. Service agents can provide
accurate billing automatically without the need to request data, or make a visit to your office.
But Manufacture’s commitment to ensuring the most sustained and reliable operation to the end
user goes further. When the device sends an alert of a problem by email, a diagnostic data file
can be attached. This file can be fed directly into a service management system operated by the
service agent using the Manufacture’s Dealer Device Manager (SDDM) interface.
The diagnostic data contains full service counts of component parts in the device, and a history
log of faults. SDDM decodes and interfaces the data into the service agents existing system, so
that the specific problem causes can be diagnosed prior to a site visit.
With Manufacture’s Advanced Email Alert, the maintenance engineer can arrive at your site
fully briefed of the problem and carrying the correct parts for the shortest turnaround time.
15
Infrastructure Integration
Features
Single console viewing of
Manufacture’s MFP’s
Printer status alerts to single point administration – local or
remote
Fully integrated into the Unicenter
operational environment
Fully integrated into the Tivoli operational environment
Measures availability and provides
fault isolation for problem control
and management
Benefits
Ease of use and interface
consistency
Add real time status monitoring of Manufacture’s devices
to your Enterprise Management System
Seamless access to Manufacture’s
status information at the click of a
button
Utilize the full power of IBM Tivoli NetView and
Unicenter TNG when managing the status of Manufacture’s
printers
System scalability and resource
efficiency. Printer availability is
maximized
Typical Market Applications
Large corporates
Outsourced IT service organizations
Manufacture’s Digital Printers and Copiers are now integrated with IBM Tivoli NetView® and
Computer Associates Unicenter TNG®. With seamless integration, IT managers and network
administrators can easily manage Manufacture’s printers and multifunction devices on the
network.
Manufacture’s integration with Tivoli NetView provides IT managers with the ability to monitor
TCP/IP networks, display network topologies, correlate and manage events and SNMP traps,
monitor network health, and gather performance data. Plus, with the ability to monitor
Manufacture’s Digital Printers and Copiers from the same consoles as other key IT resources,
16
users can be alerted to potential problems and respond before productivity is impacted,
minimizing costly downtime.
Manufacture’s integration with Unicenter TNG gives advanced status monitoring and
management of networked printing devices from Manufacture’s. Unlike solutions from other
vendors which call other management programs, the Manufacture’s solution has been developed
in partnership with Computer Associates, to be 100% integrated into the Unicenter system. With
scalable and flexible tools to manage mission-critical environments, you’ll be able to meet your
business needs more efficiently—and more affordably.
System Requirements Tivoli Software IBM Tivoli NetView 6.02 or later for: Sun Solaris 2.66 or
later IBM AIX 4.3.3 or later Microsoft Windows NT (Server) SP5 or later Microsoft Windows
2000 (Server) SP2 or later Unicenter Software: Unicenter 3.0 – Enterprise Management Suite
Unicenter Performance Management Unicenter Advanced Network and Systems Management
Microsoft Windows NT (Server) SP3 or later Microsoft Windows 2000 (Server)
17