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FACILITY MANAGEMENT WITH A TOTAL SOLUTION 1 Data Security Kit Features Encrypts hard disk data Runs automatically without user intervention Supports PCL5, PCL6 and Postscript Accredited to ISO 15408 Hard disk data erased/overwritten after copy, scan and print use Tamper resistant Common Criteria Benefits Requires no external hardware Sensitive data does not remain on the print/copy device Helps companies conform to the Data Protection Act Typical Market Applications Military, hospitals, banking and insurance Companies that work with secure information Environments requiring security Government and local authorities Legal & Personnel Digital Printer/Copiers typically use computer style memory and hard disks to capture the documents to be printed, scanned or reproduced. The disks can retain hundreds of pages of confidential information from any previous copy, print or scanned job. However, the Common Criteria, ISO 15408 accredited Manufacture’s Data Security Kit enables highly sensitive information to be securely printed, scanned, copied or faxed without the worry of residual data being left on the multifunctional device. After use, the Manufacture’s Data Security Kit can be set to overwrite the captured document with random data rendering it unrecoverable by commercial means. In addition, the Data Security Kit can encrypt any data held in the memory or hard disk, guarding against data loss resulting from hard disk theft, or the remote chance that a hacker mounts an attack on the device. This essential utility, recommended for all who handle sensitive information, was the World's first Common Criteria validated printer and copier solution and has been successfully developed. 2 Additional security can be obtained by using the Secure Network Interface Card option and Secure Document Release solution available from Manufacture’s, which will only allow the print to be recovered when the user is present. The Importance of Common Criteria Manufacture’s has successfully completed the Common Criteria evaluation for the Data Security Kit, the first product of its type to be issued a "Common Criteria" certificate by the National Information Assurance Partnership (NIAP). Manufacture’s was the first in the industry to receive a Common Criteria Validation for developing a product with this technology, achieving a resounding global first for security within the office equipment field. Common Criteria testing eliminates costly security evaluations for product developers. Products need to undergo only one evaluation to attain recognition from all participating nations providing Worldwide availability of validated IT security capable products. Confidential Print Function additional security is achieved through Manufacture’s confidential print function. Confidential print data will be held in encrypted format until the user is present at the device. This essential utility is recommended for all who handle sensitive information and runs automatically in the background without user intervention. Manufacture’s Data Security Kit is part of a range of features that has resulted is us winning Bretls' converted "Most Secure Range" award for the last 6 years (at 2009), We also have awards from Buyers Labs. Both these 3rd Party testing companies are well respected within the UK and USA. 3 Secure Network Interface Card Features IP address filtering IP protocol blocking MAC address filtering Benefits Device firewall Restricts printer usage to authorized print users Safe remote configuration Prevents direct connections Protects against hacker threats Typical Market Applications Office workgroups/corporate offices Military information Banking and insurance Central and local Government Businesses that work with classified or secure Lawyers and legal offices Digital Printers and Copiers connect to the office network through a Network Interface Card (NIC), which the print administrator configures by accessing simple web pages published by the card. Although highly convenient for the administrator, this easy access raises the possibility that hackers might connect and attempt to retrieve data from the printer or copier remotely. In fact, even if no data can be retrieved, viewing the configuration settings alone often gives sufficient network information for a hacker to be able to mount a serious attack on the main network servers. Manufacture’s Secure NIC provides a firewall to the printer or copier, ensuring that only authorized access is granted to configuration details and network settings, and limits print usage to identified print servers only or to specific users. This means that the remote setup convenience is retained for the administrator, without the risks of outside attack. 4 In secure mode, access is controlled at 3 levels:IP address filtering - limits access to a select number of addresses. MAC addresses filtering - limits access to specific PCs regardless of IP address. TCP/IP services blocking - specific communications protocols are barred. These factors complement Manufacture’s Data Security Kit in further enhancing the overall device security. There is no effect to authorized users, but network administrators have the confidence that their copier or printer device is secure, and can be added to the list of products in the Information Security Management policy of the business. Manufacture’s desk Features Intuitive desktop with thumbnail file viewing Document Composer for layout and printing Imaging Pro editor for modifying documents Optical Character Recognition (OCR) to scan documents into text Output Zone for distributing to ‘Full Text’ e-mail, printers and other file indexing, search and applications retrieval Benefits Simple operation for scanning File search with file name, to client PC keyword and thumbnail File Composing makes document management easy Reduces hard copy on your desk Typical Market Applications Estate Agents Solicitors Office workgroups Schools and colleges 5 Manufacture’s desk, Manufacture’s original document management software provides the user with a personal, desktop based, scanned image and electronic file management system. Manufacture’s desk lets the user browse, sort, search, file and share documents with anyone on the network. It allows creation and distribution of complete reports, proposals and more with simple drag and drop operation. User Friendly Operation You can simply drag and drop your files onto Manufacture’s desk's View/Work Area, and you'll be able to browse through them within a single window, with easy to recognize thumbnail images. Over 200 types of files (such as Excel, Word, TIFF, JPEG and BMP) are supported. Manufacture’s desk's powerful search function lets you quickly find the documents you need by a "full text" index search. The full text index search utility yields result with unique thumbnail view and summary for faster recognition of the correct file. Easy Document Editing and Paper-Free Proofreading With Manufacture’s desk Composer you can combine different types of files into a single document through simple drag-and-drop operation. An annotation function in Manufacture’s desk Imaging provides a range of useful editing tools, including labels, stamps, marks and rectangles, allowing network users to check and proofread documents without overwriting the original files - and without having to print a hard copy. Network Scanner Expansion Kit The Network Scanner Expansion Kit lets you turn your digital printer/copier into a network scanner, allowing you to scan paper documents and convert them into editable digital files. Directly from the printer/copier, you can scan documents right to your PC desktop, send them as an email attachment or store them on a file server, without having to send them through your file or mail server. This combination of Manufacture’s desk with Manufacture’s Network Scanning gives a highly efficient scan, view, edit, send and store workflow concept. 6 ATI doc-Q-suite Features Works with transactional data Simple drag & drop user functionality and document jobs Job preview and reprint any page(s) Customizable user interface to match operational needs Simple print clustering and workflow automation User defined automated job archive & deletion Print activity logging and accounting Add-on modules for extended Functionality Benefits Simple operational interface Easy to use Powerful integrated System Drive print jobs to the most economical device Use printers efficiently with load balancing Typical Market Applications Education Corporate Print rooms Local Government Print-for-Pay Print Shops Optional modules and functionality Job ticketing - doc-Q-ticket - Color split - doc-Q-split - Separate Color and Mono pages remote job submission Variable data forms - doc-Q- Capturing workgroup output for the print room - doc-Q-route forms Print accounting software support - integrates with Equitrac, PCounter, Inepro and other leading print accounting and client billing systems. 7 doc-Q-manager and its suite of optional modules has been developed by ATI from its long experience of customer requirements in the business of production and network printing. As organizations have adopted networked digital multi-function printers, and the technology for the print and reprographics functions has merged, simple but powerful tools have become necessary to fully exploit the benefits and efficiently manage the printing processes relating to the Central Print Room, IT host systems and the departmental work group. In the Print Room, operators from a traditional, non-IT background are now expected to control complex digital print output. Many of these print jobs are mission critical. What operators need is a simple to use, cost effective and yet powerful integrated system that solves the problem. ATI's doc-Q-suite is that software. 8 Cost Analysis is consultancy & Auditing Features All document output is taken into consideration – Print, Copy, Fax Benefits IT Managers are more informed Professional audit of document generation Professional report with cost analysis Independent assessment of document generation costs Financial Managers are more informed Typical Market Applications Enables confident future planning of print, copier and fax placement on a known cost basis Any office with a mix of suppliers for Any office with inkjet or desktop copying, printing and faxing printers Any office that cannot clearly define their costs for document generation Manufacture’s cost analysis, provides an audit of copier, fax and network printing, analyzing paper and toner usage, volume and costs, together with cost of ownership, operation and maintenance. As a summary, the audit delivers accurate information to an organization on the true cost of document production. Many businesses, frequently those that have grown rapidly or moved slowly into an IT infrastructure, have a history where printers, fax machines and copiers have been bought on an ad-hoc basis, or only when necessary. There is no purchasing strategy in mind, no single brand preference, no real consideration of breakdown cover or the regular maintenance requirement, and high price of consumables. Often buying equipment in this way leads to lower purchase costs, but these are far outweighed by frequent and expensive costs of replacement supplies and parts, and sometimes serious consequences when a device fails and there is no replacement strategy. Identifying existing costs is the first step in planning a future strategy of cost managed multifunctional devices for scan, copy, print and fax. An audit will help an organization make more informed decisions: - How much does printing cost? How much does copying cost? How much does fax output cost? What is the current utilization of the devices? Would it be more cost effective to replace existing units with multifunctional devices or printers with a more appropriate specification? A cost analysis provides an independent and unbiased audit of exactly how much existing document production is costing, defined by user, department and your organization. 9 The audit is carried out in a professional and unobtrusive manner, and is presented in a full report at the end of the defined audit period. For the first time, IT Directors together with Financial Directors can be presented with complete and accurate information about activity across the whole of their document generation. 10 Equitrac Office 4 / Express 4 Features Accounts for both copy and print for color and mono Can be extended to offer secure printing features Supports PCL5, PCL6 and Postscript Differentiates between paper size and color Modular design allows easy upgrade Uses graphically rich Manufacture’s MFP touch panel user interface Benefits Requires no special client Can be used for counting, budgeting and payment software installation Print volume per user and group Modular structure ensures flexibility for all operating can be controlled conditions Typical Market Applications Solicitors & lawyers Print & Copy shops Schools & Colleges Government & local authorities Libraries & Public facilities Equitrac Office™ and Equitrac Express™ allow organizations to manage the cost of printing and copying. Print administrators can track printer and copier usage by department or user and can generate up to 72 detailed pre-defined reports for both cross charging or client billing. Equitrac can account for separate color and black & white printing and copying as well as different paper sizes. In addition, print administrators have the ability to control or restrict the number of prints and copies that can be made to a device by a user, even controlling use of color devices. The information gathered by Equitrac can then be used to audit print costs or invoice departments for usage. This gives visibility of the entire print and copying environment and cost control over a company's total document production, commercial & office environments because account managers can now get accurate detailed reports of the cost of printing and copying by department and user. This information can help IT department’s budget for office costs within their entire IT infrastructure. 11 Public organizations such as libraries and universities can charge users for copying and printing using a payment features within Equitrac Express and this allows administrators to offer a payfor-print/copy or simple credit scheme to users. “Manufacture’s recommends Equitrac for any business which is interested in cost allocation and budgeting for printed and copied documents.” With Version 4.1.1 Equitrac includes full support for the latest full color MFP touch panels, providing a graphically rich, compelling, user experience. 12 Printer Administration Utility Features Color coded device status Icon based graphical interface Device status indication Device conditional warnings Device alert notification Default configuration settings "Click" count vs S/N Graphical Consumables status Remote firmware update on multiple machines Remote MFP operation panel facility Easy central Printer Driver distribution Benefits Printer Administration Utility: All devices can be monitored and Preventative maintenance warnings configured from a single console Paper and toner status enable day to day planning of supplies refilling Manufacture’s Status Monitor: Awareness of device status before Notification of job completion sending print output Warning of problems during printing Typical Market Applications All office workgroups IT departments 13 Operations with high levels of print output Operations where print output is time critical Printer Administration Utility (PAU) is a networked printer management tool using standard Simple Network Management Protocol (SNMP) to monitor status and enable remote configuration of networked Manufacture’s Digital Printer and Copier devices. PAU is utilized by network administrators for monitoring all Manufacture’s network connected printers and copiers. The utility keeps a constant status check on the devices, warning when some action is necessary by the administrator – for example if paper supply is low, or toner supply is low, or if a periodical service is due – and alerting when a problem has occurred – for example paper jam or toner exhausted. The graphical user interface uses color-coded icons to differentiate between good working condition, warning condition, and alert condition, so that problem recognition is fast and efficient and preventative maintenance can be carried out. This Web based utility has the "look-and-feel" of a standard Windows application, so users will find the interface structure and control easy to navigate. By utilizing PAU, network administrators can manage all Manufacture’s Digital Printers and Copiers remotely via the network from a single console. Manufacture’s Status Monitor Manufacture’s Monitor complements PAU as a user level tool. Manufacture’s Status Monitor provides a simple utility for viewing the current condition of the network printer of interest to a particular user. This permits the print user to decide whether the printer is available and has enough paper for their output. In addition, Manufacture’s Status Monitor will notify the user of job completion, so that the user only needs to go to the printer when the output is complete. It also reports information directly to the user’s windows desktop through a simple icon based graphical interface. Advanced Email Alert Features Status and alert emails generated automatically Status can be sent daily, weekly or monthly Different destinations for particular alert types Option of full diagnostic data for the service agent Benefits 14 Increases availability by alerting operator to actions required Dealer can schedule planned maintenance without user intervention Automatic collection of "click" Full usage and problem history count data to service agent Typical Market Applications Corporate offices Schools & colleges Hospitals Hotels Government offices The advanced email status and alert feature found on Manufacture’s Printers and Copiers permits your device to report any problems directly to your IT department by email. Since networked printers and copiers are commonly used by large groups of people, they are often located far away from the person responsible for keeping the unit running. Email messages are an ideal way of informing the person that some action is required, for example add more paper, clear a paper jam, and refill the toner. For improved service and quality, a service agent’s email address can be added such that the device reports any problems directly to the service organization that takes care of the device maintenance. This ingenious mechanism ensures that support and maintenance providers are immediately aware of the device status, and can escalate support when the device requests rather than wait until your users complain of a problem. In addition, a status message can be scheduled on a periodical basis, which contains the usage counter information. Service agents can provide accurate billing automatically without the need to request data, or make a visit to your office. But Manufacture’s commitment to ensuring the most sustained and reliable operation to the end user goes further. When the device sends an alert of a problem by email, a diagnostic data file can be attached. This file can be fed directly into a service management system operated by the service agent using the Manufacture’s Dealer Device Manager (SDDM) interface. The diagnostic data contains full service counts of component parts in the device, and a history log of faults. SDDM decodes and interfaces the data into the service agents existing system, so that the specific problem causes can be diagnosed prior to a site visit. With Manufacture’s Advanced Email Alert, the maintenance engineer can arrive at your site fully briefed of the problem and carrying the correct parts for the shortest turnaround time. 15 Infrastructure Integration Features Single console viewing of Manufacture’s MFP’s Printer status alerts to single point administration – local or remote Fully integrated into the Unicenter operational environment Fully integrated into the Tivoli operational environment Measures availability and provides fault isolation for problem control and management Benefits Ease of use and interface consistency Add real time status monitoring of Manufacture’s devices to your Enterprise Management System Seamless access to Manufacture’s status information at the click of a button Utilize the full power of IBM Tivoli NetView and Unicenter TNG when managing the status of Manufacture’s printers System scalability and resource efficiency. Printer availability is maximized Typical Market Applications Large corporates Outsourced IT service organizations Manufacture’s Digital Printers and Copiers are now integrated with IBM Tivoli NetView® and Computer Associates Unicenter TNG®. With seamless integration, IT managers and network administrators can easily manage Manufacture’s printers and multifunction devices on the network. Manufacture’s integration with Tivoli NetView provides IT managers with the ability to monitor TCP/IP networks, display network topologies, correlate and manage events and SNMP traps, monitor network health, and gather performance data. Plus, with the ability to monitor Manufacture’s Digital Printers and Copiers from the same consoles as other key IT resources, 16 users can be alerted to potential problems and respond before productivity is impacted, minimizing costly downtime. Manufacture’s integration with Unicenter TNG gives advanced status monitoring and management of networked printing devices from Manufacture’s. Unlike solutions from other vendors which call other management programs, the Manufacture’s solution has been developed in partnership with Computer Associates, to be 100% integrated into the Unicenter system. With scalable and flexible tools to manage mission-critical environments, you’ll be able to meet your business needs more efficiently—and more affordably. System Requirements Tivoli Software IBM Tivoli NetView 6.02 or later for: Sun Solaris 2.66 or later IBM AIX 4.3.3 or later Microsoft Windows NT (Server) SP5 or later Microsoft Windows 2000 (Server) SP2 or later Unicenter Software: Unicenter 3.0 – Enterprise Management Suite Unicenter Performance Management Unicenter Advanced Network and Systems Management Microsoft Windows NT (Server) SP3 or later Microsoft Windows 2000 (Server) 17