Download JOB DESCRIPTION NETWORK ADMINISTRATOR

JOB DESCRIPTION
NETWORK ADMINISTRATOR
REPORTS TO: Chief Technology Officer/Director of Technology
KNOWLEDGE, SKILLS AND ABILITIES
Educational Qualification:
• High School Diploma (required)
• Completion of a four year degree in Computer Science, or a related field with coursework in
networking and two years of network experience including wide area networks, and supervisory
training or experience; or an associate’s degree in Computer Science or related field, two years’
experience in a wide area network environment, supervisory training or experience, or any
equivalent combination of training and experience.
• Knowledge of networking protocols, experience in routed and frame relay network
environments, experience with network management utilities.
• Certification in network operating system’s software, other appropriate hardware certifications
such as Cisco, or any equivalent combination of training, certification, and/or experience which
provides the required knowledge, skills, and abilities.
• Strong knowledge of server planning and engineering, Microsoft Active Directory and Google
Apps for Education.
• Experience working independently with Windows operating systems in an enterprise
environment is required.
• Strong problem solving skills and communication skills are required.
• Knowledge of server virtualization, and Storage Area Network (SAN) technologies would be a
strong plus.
• Good working knowledge of firewalls, proxy servers, Internet monitoring, TCP/IP networking
and services (DNS, DHCP, FTP, SMTP, SNMP), Virtual Private Network (VPN), and Ethernet
network technologies is also required.
• Knowledge of Cisco routers, switches and backbone equipment is also required.
• Knowledge of Cisco Wireless Access Point networking technology would be a plus.
NATURE OF WORK
Responsible for designing and implementing wide area networks in a local school agency. Employee
oversees the installation, maintenance, and operation of a wide area network and associated computer
hardware and software. Employee coordinates with the Director of Technology/Chief Technology Officer
the evaluation of school system networking needs and recommends improvements and modifications to
existing infrastructure. Employee diagnoses and resolves complex wide and local area network issues.
•
Designing and implementing wide area network infrastructure (including servers, Cisco network
routers/switches, Cisco wireless access points, DNS, WAN Circuits and Internet Connections)
•
Interfacing with the NCREN/MCNC network services group regarding their management of our
Internet router, firewall and Z-Scaler proxy filter
•
Programming, modifying and maintaining all necessary telecommunication devices (Cisco
Telephones, Unity Voice Mail, PRIs)
•
Diagnosing and resolving wide area network issues
•
Monitoring networks to ensure security and availability to users
•
Participating in long and short-range technology planning
•
Provisioning users on network and across peripheral applications
•
Installing and configuring all necessary telecommunications devices
•
Assisting in developing training for faculty and staff in accessing, using and provisioning district
technology resources
•
Training technical and other staff at the district and building level to follow proper operating
procedures and responsible use necessary to maintain the integrity of the network
•
Maintaining documentation regarding network configurations, operating procedures, and
service records relating to network hardware and software
•
Making recommendations, providing proposals, securing quotes and purchasing hardware and
software upgrades
•
Maintaining current network data backups of WAN and telecommunications programs
•
Attending classes, seminars, conferences and reviewing professional literature to enhance
knowledge of trends and developments related to wide area network systems and related
systems
•
Communicating and interacting effectively with peers and all levels of the organization
structure.
•
Communicating and interacting professionally with internal and external customers including
administrators, instructional staff, support personnel, students, community stakeholders,
vendors and suppliers
•
Working in a team environment.
•
Providing helpdesk/work order support as needed.
•
Physical Requirements: Must be able to lift 50 lbs.
ILLUSTRATIVE EXAMPLES OF WORK:
•
Strong knowledge of wide and local area network architecture, protocols and diagnostic tools
•
Strong knowledge of computers and related technologies
•
Strong knowledge of infrastructure requirements and components of wide area networks and
telecommunications, particularly Cisco and VMware
•
Considerable knowledge of wide and local area network protocols and diagnostic tools
•
Ability to work collaboratively with and supervise technical support staff
•
Ability to communicate effectively with all levels of technology users
•
Ability to advise technical support staff
•
Travel to school sites, regional meetings and state sessions
•
Does not directly supervise any individual
•
Other duties as assigned by the Chief Technology Officer or the Superintendent.