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everything outside the box [in-fu-sion]: to introduce a solution that energizes, enhancing efficiency & profitability Software Designed Exclusively For Large Veterinary Hospitals and Clinics Most people are only interested in what’s inside the box, and probably never gave much thought to what goes on outside - our solution is not an off-the-shelf product that we distribute on a CD. We have structured our solution, integration and pricing, with a view to building long-term relationships with our clients. At Business Infusions, we are 100% focused on everything outside the box. After five years of research, development and ultimately testing in the real world of a large mixed practice, Hospital and Veterinary Management System [HVMS] has emerged as the benchmark solution for forward thinking professionals. HVMS was designed first by a team of practicing veterinarians and secondly, by technology professionals. We understand what it takes to build a highly regarded veterinary practice. We understand the equine industry inside and out and have created practice management solutions to common challenges; Solutions to assist animal care professionals in delivering exceptional customer service while achieving operational excellence and improved profits. Our customer’s don’t just value our solutions. They value what our solutions help them to do best – exceptional client care, improve performance and drive profits. We are poised to become one of the top market players thanks to a superior team of proven industry veterans, savvy developers and a growing market thirsty for architecture to support large scale practices. While Business Infusions is a relatively young company, we’ve focused exclusively on customer service – everything outside the box. the company The Hospital and Veterinarian Management System [HVMS] is a comprehensive practice management solution focused on the unique requirements of large veterinary hospitals and practices. With proven veterinary-specific business processes at its core, HVMS has infused some of North America’s most respected veterinary hospitals and clinics with improved efficiency, better client care and ultimately higher profits. From the perspective of daily practice management, HVMS combines scheduling, accounting, medical recordkeeping, DICOM based image file management, partner and associate commission-based payment tracking, complete inventory control and invoicing, all within one common interface. There is virtually unlimited report generation and data retrieval capabilities that are not limited by time consuming and expensive plug-in modules. “installing HVMS will increase your return on existing investment.” overview Empowering people, improving performance, driving profits. Profitability Based Accounting In currently available veterinary management software, principles such as “activity based costing” have not been considered. HVMS brings a completely fresh approach to the industry, enabling hospitals and veterinary practices to move away from “gross based” accounting and operations with a more appropriate focus on the actual profitability of procedures and medications. The application can generate detailed delinquency reports for the practice and for commissioning doctors and provide detailed financial information reports each month to partners and associates. Crystal Reports Using industry leading Crystal Reports, the system can generate a wide variety of data, which in turn can be analyzed to provide a wide range of meaningful reports. The Crystal Reports engine will enable creation of specific statistical analysis and teaching tools as new needs are identified. financial reports Style, Reliability and Effectiveness HVMS Exam Designer allows veterinarians to build single-click exams that are Veterinarian specific, automatically generating medical record history, invoices, and inventory transactions. Exam Designer is customizable to effectively create and administer virtually any type of practice evaluations. Whether the exam involves a few pages of text or an adaptive assessment tool, exam designer can develop and deliver exams with style, reliability and effectiveness. Exams The most important process a veterinarian performs is a thorough clinical examination. Based on this examination and the horse's intended use; laboratory tests or procedures such as nerve blocks, radiology, endoscopopy or ultrasonography may be recommended. This process of examination and testing helps confirm a diagnosis or define the depth of the problem. The proper tracking in any hospital or ambulatory environment is critical. HVMS has no limitations on the examinations and types of documentation that can be readily inputted (stall/patient side) and securely stored. …there are no limitations. exam designer “Computerize” a paper filled environment with little impact. With this system as the foundation, HVMS introduces the first truly user-friendly hospital and ambulatory tablet PC and laptop solution, driven by Microsoft SQL Server replication. Tablet PCs are fully-functional laptop PCs, and more. You can use the pen directly on the screen just as you would a mouse to do things like select, drag, and open files; or in place of a keyboard to hand write notes and communications. Unlike a touch screen, the Tablet PC screen only receives information from a special pen. It will not take information from your finger or your shirt sleeve—so you can rest your wrist on the screen and write naturally. By interacting directly with the screen, rather than with a mouse and keyboard, the PC becomes more comfortable and easy to use. There is no need to find a flat space on which to use your PC, nor does a vertical screen become a dividing wall between you and the person with you whom you are meeting. What's more, a Tablet PC can even be used while standing up, which is perfect for professionals on the move such as doctors, race track specialists and technicians. The first truly user-friendly hospital and ambulatory tablet PC. tablet PC Powerful Inventory System HVMS is the first product in the veterinary market to take a user friendly inventory control system to this exceptional level of reliability and auditability. Unlike other systems that have created inventory systems as an after-thought, HVMS is designed and built around the costing/profitability structure. Inventory With complete support for container sizes, brands, bar-codes, suppliers and purchase orders, HVMS can enable a significant reduction in the number of inventory/billing codes required in a legacy system. By using one simple billing code to drive this functionality, reporting and management becomes exponentially easier. “Powerful inventory system.” inventory Researchable Database – Produces Actionable Information HVMS accounts for different methods of sale and operation while handling such items as fee scheduling, container sizes, and custom billing through one billing code. The result - retrieval of valuable information from the system is easy and fast. For example, reports can be run to see how many axial skeleton lameness exams and treatments were performed and to determine the profitability of this category of procedures for both the doctor and the practice. Doctor-to-doctor analysis on the basis of drugs used and time taken for specific procedures can also be conducted. Four-level Diagnosis System By using a configurable, four-level diagnosis system to track your cases, you can create a reporting system around the data and information that is most relevant to customer service and business priorities. This produces a database that can be easily accessed for internal inquiries or for retrospective scientific studies. With detailed and comprehensive data on the back end, and the industry standard Crystal Reports engine driving reporting, the possibilities for mining actionable information to improve operations are virtually endless. diagnostic system … Fast … Flexible … Easier to use HVMS Scheduler is used to manage and organize the daily practice requirements by viewing the overall schedule for ALL users. Users can schedule items as appointments, meetings, events and set reminders. HVMS also includes a built-in instant messaging system that allows users on the network to share information. With customized end-user color coding capabilities, users will know, at a glance, what's going on within the practice. “It will save you time and make your job easier.” Appointments You can schedule one-time or repeat appointments in seconds. Quickly add or locate customers and patients, find available appointment times (by animal name, case number, or both), and manage waiting lists with ease. With HVMS you can manage your business with speed and efficiency. scheduler Extremely Practical HVMS is distinguished by being extremely practical, easy to both learn and use. This simple yet comprehensive interface enables staff to manage and control all customer and patient transactions from one screen, saving time. Customer Screen Customer Information and history is a high priority with HVMS. The client screen keeps track of a customer's name, address, phone number, notes and alerts, but it's the additional features that set HVMS above the rest. Staff can quickly and easily view details about a customer's contact information, credit history and outstanding balances, and much more. Patient Screen The Patient Screen allows rapid, efficient entry of patient and physician information, including special instructions, details, history and notes. It also has a configurable patient-reminder system. management “HVMS has taken record keeping to a new level.” A unique feature in HVMS is Practice Tabs. Practice allowing users to quickly switch from one revenue generating area to another. We created separate customer ledgers for each practice to allow customers to only be in the system once - account activity, delinquency, outstanding balances, are all controlled individually per practice. Multiple Practices Clinical record keeping for multiples practices has become easy. Every transaction is contained within the Account Ledger – Balance sheet. These records remain as a permanent track of the history of all financial transactions in a customer file for an individual practice. multiple practices Why choose HVMS? Our success and expansion has resulted from determination. We are a market leader that delivers real business value. When you partner with a service provider to help you implement complex business process improvements and new technology to support best practices, you need a partner with proven experience. Our senior team of project professionals can help you with project delivery to ensure success, on time, on budget. HVMS is not out-of-the-box software – it is an enterprise solution that requires comprehensive planning, implementation and support. We offer a full suite of services, including: Business Process and Best Practices Consulting We begin by listening to your Through analysis and redesign of understanding of your current business existing processes we help you achieve improvements in business processes and ROI. Leveraging our experience and industry best practices knowledge, we help ensure the highest quality technology solution that delivers on your business objectives. objectives and developing an processes. From this foundation, we build a project plan and solution that is focused on meeting your business objectives and ROI expectations. Turnkey Hardware and Software We can provide all hardware and Installation and Integration Through proven implementation methodologies, we ensure that your rollout stays on time, on budget, and in line with your business needs. software for clients who need a turnkey solution. Our team can source servers, desktop computers, laptops, tablet PCs and software to deliver a complete, hassle free technology solution. customer service of our implementation project plans. Data Conversion Converting data from existing systems doesn’t have to be a daunting task. Our experienced implementation team takes the worry out of this process. We develop and implement a complete migration plan to ensure all client and Applying the most current techniques, our training specialists deliver comprehensive hands-on training to ensure a smooth transition and maximum return on your technology investment. inventory records are transferred to Ongoing Support critical element in our implementation Since HVMS was developed inside of a your new system. Data integrity is a methodologies. veterinary practice we know the Inventory Management Support need for adaptability. By using the importance of ongoing support and the Accurate inventory management and subscription model of payment we profitability. Our team is available to ratio of support staff to practices on help manage inventory, ensuring Unlike most software suppliers, our controlled medications while Rather than waiting for HVMS users to control is important to maximizing have been able to have the correct work with you on an ongoing basis to hand to meet ongoing requirements. compliance with regulations regarding team provides proactive support. optimizing profits. call, we remain actively engaged in Education and Training model incorporates ongoing proactive supporting your success. Our business This is an area where most software systems fail. The maximum business support as a fundamental component in our client relationships. value from new technology can be realized only when users receive the Contact Us. technology work for them. User 1.877.207.3335 necessary training to make the training is a fundamental component Email Us contact us