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Veterinary Clinics Kelly Bunn Veterinary Clinic Facts o Veterinary Technologists need a 4-year bachelor’s degree o Veterinary Technicians need a 2-year associate’s degree o Technologists and Technicians need to take an exam, and become registered or licensed. o Both can specialize in a particular discipline. o Vet techs normally get paid $31,070 per year and $14.95 an hour Duties Observe behavior and condition of animals Bath animals, clip nails or claws and brush or cut animals’ hair Restrain animals during exams or procedures. Prepare animals and instruments for surgery Collect and record patients’ case histories. Administer medications, vaccines and treatments prescribed by a veterinarian Administer anesthesia to animals Collect laboratory tests Blood Urine Tissue for testing Disciplines Dentistry Anesthesia Emergency and Critical Care Radiology Zoological Medicine Proper Communication with Clients When explaining the patients care and treatment, avoid confusing language. Describe the situation so the client can relate. Show empathy for their distress. Team members should be able to read body language, and act appropriately. Always show compassion and understanding. If needed, have a team member stay with the client until they gain composure. Proper Communication with Clients Some clients will be more emotional and want physical contact Some clients will be more controlled and want verbal reassurance Let the client know how long tests will take Ask open ended questions which requires the client to tell a story Make a quiet place for the client to say goodbye (If necessary) Language Make sure to use appropriate language when talking to a client; Use words they will understand. For example, instead of saying animal, say patient or nipple vs. tit or boob. Works Cited Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook. Veterinary Technologists and Technicians, March 10, 2016. Boone, Debbie. "Client Communication." (2015): 27. Print.