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ACURIAN
CASE STUDY:
Predictable, reliable, and
measureable results
Acurian Saves Eight Crucial Months of
Enrollment Time for a Global Gout Program
This phase III global program, involving four protocols
and approximately 300 sites, was critical for a sponsor
striving to make its compound the leader in a potential
$1B gout market by 2018.
The Enrollment Scenario
After five months of limited results with another
recruitment vendor, sites‘ databases were exhausted
and all were significantly behind in enrollments.
Month 5: Acurian was hired for a three-month pilot
program to deploy 200,000 recruitment letters to its
internal database of gout patients, as well as select
online and traditional media placements.
Month 7: The pilot was so successful that the sponsor
gave Acurian a seven-month assignment, under
a performance-based model, to provide central
recruitment support to 252 sites in the US and 100
sites in Canada, Australia, New Zealand, South Africa,
Belgium, and Germany. Throughout, Acurian worked
closely with the sponsor’s two CROs.
Month 15: Acurian exceeded the sponsor’s expectations
by delivering 2,027 consented and 525 randomized
patients. Importantly, this saved the sponsor eight
months or more of critical enrollment time.
How We Did It
The US Marketing Campaign
• Direct mail to patients (through an agreement with
a major US pharmacy chain) who lived near study
sites and were taking specified gout medications
• Direct mail targeted to potential patients within
Acurian’s proprietary database of 70+ million people
with self-reported health related conditions and who
have opted-in to be contacted for clinical trials
• eRecruitment (social media, online health networks,
keywords, etc.)
• Print and TV ads in select markets
• Study branded web landing page
• Recruitment materials for sites
X-US Marketing Campaign
• eRecruitment
• Site-based recruitment and support materials
• Placement of ethics committee approved
advertisements in Germany and Belgium
Centralized Pre-screening
• All respondents were prescreened in their language
using centralized online portals and a global
network of call centers.
• The use of IRB-approved screeners ensured
uniformity across all respondents.
• The securing of territory-adjusted data privacy
permissions allowed Acurian to use the information
to identify which respondents came from specific
marketing activities and report back how many
referrals, consents, and/or randomizations the
sponsor yielded from its investment.
Lessons Learned and Problems Solved
Issue: Lower-performing sites drag down overall
enrollment efficiency. The key to better enrollment
performance is to focus on sites that actively work with
Acurian’s referred patients and schedule their first office
visit (FOV) in a timely fashion. In a typical clinical trial,
sites stratify into four tiers of performance based
on FOV efficiency.
Solution: After deactivation of Tier 4 (lowest
performing sites), there was a demonstrable increase
in FOV performance once support was refocused
on top tiered sites.
(see other side for campaign results)
Acurian rapidly and significantly increased patient
screen rates across all four protocols
700
Campaign Results
Acurian exceeded the
sponsor’s expectations by
delivering 2,027 consented
and 525 randomized
patients. Overall, Acurian
delivered 30% of the
study’s randomizations.
367
Acurian
In-Practice
600
262
210
230
500
136
178
400
89
300
171
144
25
196
200
100
266
242
316
248
162
297
255
266
307
167
86
0
1
2
3
4
5
6
7
8
9
10
11
Months of Central Recruitment
Months to Complete Enrollment
Because Acurian increased the
overall site enrollment rate by 42%,
enrollment was completed 47%
faster compared to how sites alone
were on track to deliver.*
Acurian
recruitment of
525 patients
.41 patients/site/month
Wait for 252 sites
to complete
enrollment
.29 patients/site/month
17 months
25 months
or more
l
l
l
l
l
l
l
0
5
10
15
Months
20
25
30
The Cost Efficiency of Acurian*
Acurian central recruitment cost $3.8 million less than waiting
25 months or more for sites to find enough patients and
$3.1 million less than adding 108 sites (for a total of 360),
which would have been required to reach the same enrollment
volume in the same period of time.*
*IMS CRO CostPro® analysis
Total Cost of Enrollment Option ($Millions)
Cost of Enrollment Options
14
$12.4 M
12
10
$9.3 M
8
6
4
2
0
The Enrollment and Retention Specialist
$13.1 M
Add 108 Sites
(360 Total)
Wait for 252 Sites
to complete
enrollment
Acurian
Recruitment
of 525 Patients
COMPLETE ENROLLMENT WITHOUT
ADDING SITES OR TIME
Acurian, Inc. is a global leader and industry specialist offering ways to enroll trials faster and more cost efficiently. We do this by consistently
giving clinical trial managers more randomized patients-per-site, faster enrollment, and lower costs. For over 15 years, our comprehensive
solutions have helped sponsors efficiently enroll and retain the patients they need, when and where they’re needed.
www.acurian.com